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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 2 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 3 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 4 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 4 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Hertz in Philadelphia

Hertz at Philadelphia International Airport (PHL) operates from a consolidated off-site facility reached by shuttle from Zone 2 outside baggage claim — follow signs for Rental Car Shuttle after collecting luggage. The ride takes 5 to 7 minutes, with shuttles departing every 10 to 15 minutes during daytime hours; between 11:00 PM and 7:00 AM, frequency drops to every 15 to 30 minutes, so late arrivals should budget 20 to 45 minutes total from gate to counter. Philadelphia and the surrounding region run on E-ZPass, the electronic toll system covering the Pennsylvania Turnpike and most major highways — cash lanes are largely gone. Hertz offers a PlatePass all-inclusive toll package for a flat daily rate; if you decline, each day a toll is incurred carries a US$9.99 administrative fee on top of the toll itself. Fuel in the area typically runs US$3.80 to US$4.15 per gallon for regular; return the tank full to avoid Hertz's fuel service charge, which runs well above pump price. At pickup, Hertz places a deposit hold of around US$200 to US$300 on a credit card in the primary driver's name — debit cards are not accepted. If your license uses a non-Latin script such as Arabic, Cyrillic, or Chinese, bring an International Driving Permit alongside the original license.

Best Car Rental Deals

4.5/ 5
Audi A6

Audi A6 | Automatic

or Audi A6 similar

5 3 Automatic
From / day
4.5/ 5
Ford Focus

Ford Focus | Automatic

SMALL

or Small similar

5 2 Automatic
From / day
4.5/ 5
Kia K4

Kia K4 | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Chevrolet Trax

Chevrolet Trax | Automatic

SUV

or SUV similar

5 2 Automatic
From / day
4.5/ 5
Nissan Pathfinder 7 Passengers

Nissan Pathfinder 7 Passengers | Automatic

7 PASSENGERS

or 7 Passengers similar

7 2 Automatic
From / day
4.5/ 5
Toyota Tacoma

Toyota Tacoma | Automatic

PICKUP

or Pickup similar

5 Automatic
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Frequently Asked Questions

What does my Hola Car Rentals booking with Hertz in Philadelphia include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Philadelphia, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Philadelphia.

Will I face unexpected charges at the Hertz counter in Philadelphia when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Philadelphia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Philadelphia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I pick up my Hertz rental car at Philadelphia International Airport?

At Philadelphia International Airport (PHL), Hertz does not have a counter inside the terminals. After landing, follow these steps to reach your Hertz vehicle:

  • Collect your baggage from the airline's baggage claim carousel.
  • Follow signs for "Ground Transportation" and "Rental Cars" to Zone 2 on the arrivals roadway.
  • Board the free shuttle marked "Rental Car Shuttles," which runs 24 hours a day and typically arrives every 5 to 10 minutes.
  • The shuttle takes approximately 5 to 15 minutes to reach the Consolidated Rental Car Center at 1 Arrivals Road, where all major companies including Hertz are located under one roof.

Allow 15 to 25 minutes from exiting the aircraft if you have no checked luggage, or 25 to 45 minutes if you do. During busy travel periods, build in extra buffer time. The Hertz counter at Philadelphia airport operates 24 hours daily, so late-night arrivals are accommodated.

Where are the Hertz city center locations in Philadelphia?

In addition to the airport, Hertz operates several neighborhood and downtown locations in Philadelphia. Key addresses include:

  • 2951 Market Street (open Monday to Friday 08:00 to 18:00, Saturday and Sunday 09:00 to 14:30)
  • 31 S 19th Street (Center City, offering hourly, daily, weekly, and monthly rentals)
  • 4100 Presidential Blvd (open Monday to Friday 08:00 to 18:00, Saturday and Sunday 09:00 to 14:30)
  • 8141 Ogontz Avenue
  • 8375 Enterprise Avenue
  • 6633 N Broad Street

Unlike the Philadelphia airport location, these Hertz city offices are street-level rental offices. No shuttle is required; you walk directly into the branch. Note that city center Hertz locations in Philadelphia do not operate 24 hours, so plan your pickup and return around their posted hours. Renting from a downtown Hertz location in Philadelphia can also reduce your total cost, as airport concession fees and facility charges do not apply off-airport.

What documents do I need to pick up a Hertz rental car in Philadelphia?

To collect your Hertz rental in Philadelphia, bring the following physical documents:

  • Your original, unexpired driver's license (physical card, not a digital copy).
  • A major credit card in the main driver's name with the name printed on the card, for the security deposit hold.
  • A valid passport or government-issued photo ID.
  • Your booking confirmation or printed voucher.
  • Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Hertz counter in Philadelphia. For licenses in English or a Latin alphabet, an IDP is recommended but not strictly required. The IDP is a translation only and must be carried alongside your original license. Obtain it in your home country before traveling, as it cannot be issued to non-US license holders in the United States.

How do tolls work when renting a Hertz car in Philadelphia?

Philadelphia and the surrounding Pennsylvania region rely heavily on cashless tolling. When you drive a Hertz rental in Philadelphia, you will encounter toll gantries that read either a transponder or your license plate. There are no cash booths on most sections.

The main toll system is the Pennsylvania Turnpike, which uses E-ZPass for electronic billing and Toll By Plate for plate-based billing. Typical 2026 rates for a passenger vehicle on the Turnpike are approximately US$1.94 per short segment with E-ZPass, or US$3.88 with Toll By Plate. A 50-mile trip costs roughly US$4.78 with E-ZPass.

At the Hertz counter in Philadelphia you have two options:

  • Purchase an unlimited toll package (typically US$11 to US$25 per day depending on the program), which covers tolls at E-ZPass rates with no per-toll admin fees.
  • Decline the package and pay per use. Hertz will bill actual tolls plus administrative processing fees to your card, sometimes weeks after your return, at the higher Toll By Plate rate.

Pennsylvania has no congestion charges or urban emissions zones, so tolls apply only to specific roads and bridges, not to driving within Philadelphia city streets.

What is the security deposit amount for a Hertz rental in Philadelphia?

When you pick up your Hertz rental in Philadelphia, the counter will place a temporary authorization hold on your credit card. For standard vehicles rented in the United States, this hold is typically between US$300 and US$400, though the exact amount varies by vehicle class, location, and season. Premium or specialty vehicles may carry a higher hold.

Important points to keep in mind:

  • The hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle.
  • Your bank controls how quickly the hold disappears after release. It can take up to 15 business days.
  • Only a physical, major credit card in the main driver's name with the name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at the Hertz counter in Philadelphia.
  • Bring a backup credit card in case your primary card is declined.

Notify your bank of your travel plans before arriving in Philadelphia to prevent fraud blocks on the authorization.

Are there speed cameras on Philadelphia roads I should know about before driving my Hertz rental?

Yes, Philadelphia has an extensive and growing network of automated speed cameras that directly affect drivers of Hertz rentals and all other rental vehicles in the city.

Key facts to know before driving in Philadelphia:

  • Broad Street (PA Route 611) has 30 cameras at 15 locations enforcing a 25 mph limit 24 hours a day, 7 days a week. Fines of US$100 apply for driving 11 mph or more over the limit, meaning 36 mph or faster triggers a fine.
  • School-zone cameras enforce a 15 mph limit in high-crash areas on major roads. Portable cameras fine drivers US$100 for speeds of 26 mph or more starting in 2026.
  • Work-zone cameras on I-95 add mobile enforcement that can appear without warning.
  • Speed camera fines in Philadelphia are civil penalties with no points added to your license, but they will be billed to the Hertz rental account and then charged to your credit card, often with an administrative fee.

Philadelphia's camera enforcement is more pervasive than in most comparable US cities. Staying at or below posted limits throughout your Hertz rental in Philadelphia is the only way to avoid these charges.

Can I get cashback on tolls paid during my Hertz rental in Philadelphia?

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Hertz rental in Philadelphia.

Given that Philadelphia and Pennsylvania rely on cashless tolling via E-ZPass and Toll By Plate, toll charges are common, especially if you use the Pennsylvania Turnpike or cross any of the region's toll bridges. This benefit helps offset those costs.

To claim your cashback after returning your Hertz vehicle in Philadelphia:

  • Email [email protected] within 30 days of vehicle return.
  • Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number].
  • Attach your Hola Car Rentals confirmation, the signed rental agreement from Hertz, and a toll receipt or statement showing charges paid during your rental.

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. The cap is the lesser of actual tolls paid or 5% of your booking total.

How do I return my Hertz rental car at Philadelphia International Airport?

Returning your Hertz rental at Philadelphia International Airport (PHL) is straightforward. As you drive back toward the airport, follow road signs marked "Rental Car Return," which guide you directly to the Consolidated Rental Car Center at 1 Arrivals Road, where all rental companies including Hertz are located.

Steps for a smooth return:

  • Refuel within approximately 10 miles of the return location to comply with the full-to-full fuel policy. Returning with less than a full tank will result in a refueling charge at Hertz's rate, which is typically higher than pump prices, plus a service fee.
  • Take a photo of the fuel gauge and odometer before leaving the vehicle.
  • Complete the return process at the Hertz area inside the Rental Car Center.
  • After returning the vehicle, board the complimentary shuttle back to your airline's terminal at Philadelphia airport.

Keep your final rental receipt. If any post-rental charges appear on your card for tolls or other items related to your Philadelphia Hertz rental, refer to your rental agreement for details.

Is there a young driver surcharge for drivers under 25 at Hertz in Philadelphia?

Yes, drivers under 25 renting from Hertz in Philadelphia are subject to a young-driver surcharge. In the United States, the standard minimum age to rent without additional fees is 25.

For Hertz specifically, the young-driver surcharge is US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes. This fee is paid at the Hertz counter in Philadelphia and is not included in your prepaid rate.

Additional restrictions that apply to under-25 renters in Philadelphia:

  • Most vehicle classes are restricted to drivers aged 25 and older. Economy, compact, and intermediate categories are generally available to younger renters.
  • Premium, luxury, full-size SUV, minivan, and convertible classes typically require the driver to be at least 25.
  • The additional driver at a Hertz location in Philadelphia must also meet age requirements. Hertz may charge the young-driver surcharge for additional drivers under 25 as well.

Pennsylvania does not have a state law requiring rentals to drivers under 21, so the Hertz minimum age policy in Philadelphia generally starts at 21 for young renters, with the surcharge applying up to age 24.

How do I add an additional driver to my Hertz reservation in Philadelphia?

To add an additional driver to your Hertz rental in Philadelphia, the extra driver must be physically present at the Hertz counter at the time of pickup. This applies whether you are collecting your vehicle at Philadelphia International Airport or at a city center branch such as 2951 Market Street or 4100 Presidential Blvd.

Requirements for the additional driver:

  • A valid, original driver's license (physical, not digital).
  • If their license uses a non-Latin alphabet, an International Driving Permit is also required.
  • They must sign the rental agreement at the Hertz counter in Philadelphia.

Regarding fees, Hertz charges US$13.50 per rental day plus taxes for an additional driver, with a maximum of US$189 plus taxes, unless your booking confirmation explicitly states that an additional driver is included at no charge. Check your Hola Car Rentals confirmation before arriving at the Philadelphia Hertz counter.

Only drivers listed on the rental agreement are covered by the vehicle's protections such as CDW and liability coverage. Anyone not named on the contract who drives the vehicle may void those protections.

What local taxes and airport fees apply to a Hertz rental at Philadelphia airport?

Renting a Hertz vehicle at Philadelphia International Airport (PHL) involves several local fees and taxes on top of your base rate. These are standard charges applied to all rental companies at PHL and are not specific to Hertz alone.

Typical charges at Philadelphia airport include:

  • Airport concession recovery fee: approximately 10% to 12% of the base rate.
  • Customer facility charge (CFC): approximately US$4.50 per day.
  • Philadelphia vehicle rental tax: approximately 12%.
  • Tourism and development surcharge: approximately 2%.

Combined, these extras can add 15% to 20% or more to your total cost at the Philadelphia airport Hertz counter compared to the base rate shown online.

If you want to reduce these fees, consider picking up your Hertz rental at a downtown Philadelphia location such as the Market Street branch. Off-airport Hertz locations in Philadelphia do not carry airport concession fees or facility charges, which can save US$50 to US$100 on a week-long rental. The trade-off is that you will need to arrange transport from the airport to the city, adding roughly 20 to 30 minutes.

Does my Hertz rental in Philadelphia include travel assistance coverage?

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Hertz rental in Philadelphia as well. However, this benefit is available only to travelers who are not residents or citizens of the United States or Canada.

Coverage typically includes:

  • Travel and medical insurance for up to 5 passengers.
  • Legal assistance in the event of a road accident during your Philadelphia rental.
  • Compensation for baggage lost by the airline.
  • Flight cancellation insurance.

If you experience an incident while driving your Hertz rental in Philadelphia, such as a breakdown on I-95 or an accident on the Pennsylvania Turnpike, contact the assistance line before incurring expenses, as some reimbursements require prior authorization:

  • Phone (24/7, toll-free): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW or liability insurance for the Hertz vehicle itself.

What driving quirks should I know before picking up my Hertz rental in Philadelphia?

Philadelphia has several road characteristics that can catch first-time visitors off guard when driving a Hertz rental in the city.

Key things to be aware of:

  • Philadelphia's street grid is interrupted by pre-colonial diagonal roads such as Ridge Avenue and Passyunk Avenue, which create unexpected turns and intersections that GPS navigation may not handle smoothly.
  • The Benjamin Franklin Parkway cuts diagonally through the grid with a complex layout at Eakins Oval, featuring hazardous merge points and angled crosswalks near major landmarks.
  • Several streets in Philadelphia operate as one-way roads, including busy multi-lane corridors. Recent changes such as 47th Street becoming one-way northbound with added bike lanes and speed tables can disrupt navigation in West Philadelphia.
  • Broad Street runs the full length of the city from North Philadelphia to the stadium complex and is now covered by 30 automated speed cameras at 25 mph enforcement. Fines of US$100 apply for speeds of 36 mph or more.
  • Ongoing road repaving projects can introduce temporary one-way sections and speed bumps without much advance notice.

Familiarize yourself with your Hertz rental vehicle's dimensions before driving in Philadelphia, as narrow one-way streets and heavy pedestrian activity in Center City require extra attention.

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