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About renting a car with Hertz in Pennsylvania
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Frequently Asked Questions
What does my Hola Car Rentals booking with Hertz in Pennsylvania include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in Pennsylvania, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Pennsylvania.
Will I face unexpected charges at the Hertz counter in Pennsylvania when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Hertz booking in Pennsylvania are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Pennsylvania charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
How do tolls work on the Pennsylvania Turnpike with a Hertz rental car?
Pennsylvania's primary toll road is the Pennsylvania Turnpike, which operates on a fully cashless system. Hertz rental cars in Pennsylvania are equipped with an electronic toll device, so you will not stop at a cash booth. Instead, tolls are recorded via overhead gantries using either the vehicle's transponder or its license plate.
At the Hertz counter in Pennsylvania, you have two main options:
- Enroll in an unlimited toll package (typically US$11 to US$25 per day, depending on location and vehicle class), which covers all tolls at E-ZPass rates for each day you use a toll road.
- Decline the package and pay per use. Hertz will bill actual tolls to your card after the rental, often at the higher Toll By Plate rate, plus an administrative processing fee per toll event.
For reference, a typical short segment on the Pennsylvania Turnpike costs about US$1.94 with E-ZPass or US$3.88 via Toll By Plate. A longer trip such as Philadelphia to Harrisburg (roughly 100 miles) may total US$8 to US$12 or more without E-ZPass. Toll charges can appear on your card days or even weeks after you return the vehicle, which is normal. Review the rental agreement carefully before signing to understand the daily cap and fee structure that applies to your Hertz booking in Pennsylvania.
What documents do I need to pick up a Hertz rental car in Pennsylvania?
To collect your Hertz rental car in Pennsylvania, you must present the following physical documents at the counter:
- A valid, unexpired driver's license in the main driver's name (physical copy, not digital).
- A major credit card with the driver's name printed on the card, used for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
- A passport or government-issued photo ID (especially important for international visitors).
- Your booking confirmation or printed voucher if required by your rate.
- Round-trip flight or cruise tickets if you are visiting Pennsylvania from abroad.
- An International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. The IDP is a translation only and must be carried alongside your original license.
All documents must be physical originals. Digital versions shown on a phone are not accepted at the Hertz counter in Pennsylvania. If your license is in English or uses Roman characters, an IDP is recommended but not strictly mandatory. Confirm the exact requirements on your booking confirmation, as Hertz counter rules and local law govern what is required at pick-up.
What is the minimum age to rent a car with Hertz in Pennsylvania?
The standard minimum age to rent a car with Hertz in Pennsylvania without additional surcharges is 25. Drivers aged 21 to 24 can rent but will be subject to a daily young-renter surcharge, and most vehicle classes are restricted to renters aged 25 and over.
When renting with Hertz in Pennsylvania as a driver under 25, keep the following in mind:
- The young-renter surcharge for Hertz, Dollar, and Thrifty is US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes.
- Vehicle classes such as full-size, SUV, minivan, luxury, premium, and convertible are typically restricted to drivers aged 25 and over. Economy, compact, and intermediate categories are usually available to younger renters.
- Pennsylvania does not have the same state-law exception as New York or Michigan, so the 25-minimum standard applies at Hertz locations across Pennsylvania.
A valid driver's license and a major credit card in the main driver's name are still required regardless of age. If you are unsure whether a specific vehicle class is available for your age at your Pennsylvania Hertz location, contact customer service before booking.
Can I get Tolls Cashback on Pennsylvania Turnpike charges with my Hertz booking?
Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Hertz rental in Pennsylvania.
The Pennsylvania Turnpike is one of the most commonly used toll roads in the state, and charges can add up, especially on longer routes. Here is how to claim your cashback after your Hertz rental in Pennsylvania:
- Email [email protected] within 30 days of returning the vehicle.
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
- Attach your Hola Car Rentals reservation confirmation, the signed Hertz rental agreement, and a receipt or statement showing the toll charges paid.
The refund is the lesser of the total tolls you paid or 5% of your booking total. For example, if your booking total is US$500, the cap is US$25. If you paid US$18 in Pennsylvania Turnpike tolls, you receive US$18 back. If you paid US$40, you receive US$25. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.
How much is the security deposit for a Hertz rental car in Pennsylvania?
When you pick up your Hertz rental car in Pennsylvania, the counter will place a temporary authorization hold on your credit card. This is not a charge but it does reduce your available credit until your bank releases it after the rental ends.
For Hertz locations in Pennsylvania, the typical hold on a major credit card is approximately US$300 to US$400 for a standard vehicle. The exact amount can be higher depending on:
- The vehicle class (premium, specialty, or large SUV categories often carry higher holds).
- The specific Hertz location, whether airport or city.
- The length of the rental and local policies.
The hold must be placed on a physical major credit card in the main driver's name, with the driver's name printed on the card. Debit cards, prepaid cards, and virtual card numbers are not accepted for the deposit at Hertz counters in Pennsylvania. After you return the vehicle, the hold is released, but your bank controls how quickly it appears back on your available credit, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined.
Does Hertz in Pennsylvania offer locations at multiple airports and cities?
Yes, Hertz operates rental locations across Pennsylvania at major airports and city locations throughout the state.
Key Hertz airport locations in Pennsylvania include:
- Philadelphia International Airport (PHL) in Philadelphia, with additional city pick-up spots in the Philadelphia area.
- Pittsburgh International Airport (PIT) in Moon Township, plus downtown Pittsburgh locations including 5th Avenue.
- Harrisburg International Airport (MDT) in Middletown, with nearby locations such as Mechanicsburg on Carlisle Pike.
- Lehigh Valley International Airport (ABE) in Allentown.
- Wilkes-Barre/Scranton International Airport (AVP) in Avoca.
- Westmoreland County Airport (LBE) in Latrobe, with Murrysville nearby.
- University Park Airport in State College.
Hertz also has off-airport city locations in Pennsylvania, such as the Philadelphia Amtrak Station on Market Street, which can sometimes offer lower rates than airport counters. To find the Hertz counter at your specific Pennsylvania pick-up point, check your booking confirmation for the exact address and follow airport car rental signage or ask airport staff for directions to the rental car area.
What fuel policy applies to Hertz rentals in Pennsylvania?
Hertz rentals in Pennsylvania follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
Here is what to do to avoid extra fuel costs on your Hertz rental in Pennsylvania:
- At pick-up, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer.
- During the rental, use the correct fuel type. Wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.
- Before returning the vehicle, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive.
- Keep your final fuel receipt showing the date, time, and station address as proof.
If you return the Hertz vehicle in Pennsylvania with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee. Some Hertz counter locations in Pennsylvania may offer an optional prepaid fuel plan; if you accept it, any unused fuel is generally non-refundable.
Does Hertz in Pennsylvania charge extra for an additional driver?
Yes, Hertz in Pennsylvania charges an additional driver fee unless your booking confirmation explicitly states that an additional driver is included at no charge.
For Hertz, Dollar, and Thrifty locations in Pennsylvania, the standard additional driver fee is US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes for the rental period. This fee is paid at the Hertz counter in Pennsylvania at pick-up, not prepaid online.
To add an additional driver to your Hertz rental in Pennsylvania:
- The additional driver must be present at the Hertz counter at pick-up with a valid driver's license and any required ID.
- The additional driver must meet the minimum age requirements. Drivers aged 21 to 24 may face a young-renter surcharge on top of the additional driver fee.
- Both the main driver and the additional driver must sign the rental agreement.
- Only drivers listed on the agreement are covered by protections such as CDW/LDW.
Check your booking confirmation before arriving at the Hertz counter in Pennsylvania to see whether an additional driver is already included in your rate, which would save you the daily fee.
What travel assistance is included with a Hertz rental booking in Pennsylvania?
Most Hola Car Rentals bookings that include a Hertz rental in Pennsylvania come with travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving through Pennsylvania.
Core benefits typically included are:
- Travel insurance with medical coverage for up to 5 passengers.
- Legal assistance in the event of a road accident.
- Compensation for luggage lost by the airline.
- Flight cancellation insurance.
If you need assistance during your Hertz rental in Pennsylvania, contact Terrawind 24 hours a day, 7 days a week:
- Phone (toll-free or collect): +1 888 980 9992
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Have your full name, Hola Car Rentals confirmation number, current location, and a brief description of the situation ready when you call. Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Hertz rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always review your booking confirmation for the exact terms and coverage limits that apply to your Pennsylvania rental.
Can I use my own E-ZPass in a Hertz rental car in Pennsylvania?
Yes, you can use your own personal E-ZPass transponder in a Hertz rental car in Pennsylvania, but you must take an important step at the counter to avoid being charged twice.
When you pick up your Hertz vehicle in Pennsylvania, inform the counter agent that you have your own E-ZPass and ask them to deactivate the vehicle's built-in toll device. If you skip this step, both your personal E-ZPass and the Hertz toll program may register the same toll, resulting in duplicate charges on your account and your credit card.
A few things to keep in mind when using your own E-ZPass on Pennsylvania roads with a Hertz rental:
- Your personal E-ZPass account must be active and linked to a valid payment method before your trip.
- The Pennsylvania Turnpike and most other toll roads in the state are fully cashless, so having a working transponder is essential.
- If you choose not to use your own E-ZPass and do not enroll in the Hertz toll program, tolls will be billed via Toll By Plate at a higher rate plus an administrative fee per toll event, charged to your card after the rental ends.
Always confirm with the Hertz agent in Pennsylvania that the vehicle's toll device has been deactivated before leaving the lot.
Is there a one-way drop-off fee for Hertz rentals between Pennsylvania cities?
Yes, a one-way drop-off fee may apply when you pick up a Hertz rental car in one Pennsylvania city and return it to a different location.
Whether the fee applies and how much it is depends on the specific route, vehicle class, season, and Hertz's pricing for that combination. Common patterns for Pennsylvania Hertz rentals include:
- Same city, airport to downtown or vice versa: often no drop-off fee.
- Between different Pennsylvania cities such as Philadelphia and Pittsburgh: a drop-off fee typically applies and varies by distance and vehicle class.
- Between Pennsylvania and another U.S. state: a drop-off fee usually applies and may be higher for longer distances.
The drop-off fee for your Hertz rental in Pennsylvania will be shown during the booking process under the section labeled as payable at destination. It is not prepaid and is paid directly to Hertz at pick-up. This fee is separate from mileage, fuel, and tolls. If you need to change your return location after booking, the fee may be recalculated and availability is not guaranteed. Always review your booking confirmation to confirm whether a one-way fee applies to your specific Pennsylvania Hertz itinerary before finalizing your reservation.
What insurance options are available for a Hertz rental in Pennsylvania?
When renting with Hertz in Pennsylvania, you have access to several insurance and protection options that cover different risks. Understanding what each covers helps you avoid gaps in protection.
The main options available for your Hertz rental in Pennsylvania are:
- Collision Damage Waiver or Loss Damage Waiver (CDW/LDW): Reduces your financial liability for damage to the Hertz vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. This does not cover third-party injuries or property damage.
- Third-Party Liability (LIS/ALI/SLI): Covers bodily injury and property damage you may cause to other people while driving the Hertz rental in Pennsylvania. Some U.S. states require a minimum level of liability, but not all do. Adding supplemental liability up to US$300,000 is strongly recommended.
- Personal Accident Insurance (PAI): Covers your own injuries and those of your passengers. This is separate from CDW/LDW and LIS.
Pennsylvania does not have a congestion charge or emissions zone fee, so no additional local driving fees apply beyond standard rental taxes and airport concession charges. Review your Hola Car Rentals booking confirmation to see which protections are already included in your Hertz Pennsylvania rate before deciding what to add at the counter.
What happens if my Hertz rental car in Pennsylvania is returned late?
If you return your Hertz rental car in Pennsylvania after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every Hertz location in Pennsylvania. If you exceed the grace period, Hertz may charge for additional hours or a full extra day, plus a late return fee.
To avoid late return charges on your Hertz rental in Pennsylvania:
- Plan your return time to account for traffic and the time needed to refuel near the return location before dropping off the vehicle.
- If you know you will be late, contact the Hertz location in Pennsylvania directly as early as possible. The number will be on your rental agreement.
- If you need more time, consider formally extending the rental through the Hertz counter or your booking management options before the original return time passes, as this is typically less expensive than an unplanned late return.
For after-hours returns at Pennsylvania Hertz locations, follow the key-drop instructions provided at pick-up and keep in mind that your liability for the vehicle may continue until the counter agent formally checks it in the next business day. Always keep your rental agreement and any drop-off receipts as proof of return.
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