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About hiring a car in Hertz Pennsylvania
Frequently Asked Questions
What does my Hola Car Rentals booking with Hertz in Pennsylvania include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Pennsylvania, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Pennsylvania.
Will I face unexpected charges at the Hertz counter in Pennsylvania when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Pennsylvania are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Pennsylvania charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
How do tolls work on the Pennsylvania Turnpike with a Hertz hire car?
Pennsylvania's primary toll road is the Pennsylvania Turnpike, which operates on a fully cashless system. Hertz hire cars in Pennsylvania are equipped with an electronic toll device, so you will not stop at a cash booth. Instead, tolls are recorded via overhead gantries using either the vehicle's transponder or its registration plate.
At the Hertz counter in Pennsylvania, you have two main options:
- Enrol in an unlimited toll package (typically GBP 11 to GBP 25 per day, depending on location and vehicle class), which covers all tolls at E-ZPass rates for each day you use a toll road.
- Decline the package and pay per use. Hertz will bill actual tolls to your card after the hire, often at the higher Toll By Plate rate, plus an administrative processing fee per toll event.
For reference, a typical short segment on the Pennsylvania Turnpike costs about GBP 1.94 with E-ZPass or GBP 3.88 via Toll By Plate. A longer trip such as Philadelphia to Harrisburg (roughly 100 miles) may total GBP 8 to GBP 12 or more without E-ZPass. Toll charges can appear on your card days or even weeks after you return the vehicle, which is normal. Review the hire agreement carefully before signing to understand the daily cap and fee structure that applies to your Hertz booking in Pennsylvania.
What documents do I need to pick up a Hertz hire car in Pennsylvania?
To collect your Hertz hire car in Pennsylvania, you must present the following physical documents at the counter:
- A valid, unexpired driving licence in the main driver's name (physical copy, not digital).
- A major credit card with the driver's name printed on the card, used for the security deposit authorisation hold. Debit and prepaid cards are not accepted for the deposit.
- A passport or government-issued photo ID (especially important for international visitors).
- Your booking confirmation or printed voucher if required by your rate.
- Round-trip flight or cruise tickets if you are visiting Pennsylvania from abroad.
- An International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. The IDP is a translation only and must be carried alongside your original licence.
All documents must be physical originals. Digital versions shown on a phone are not accepted at the Hertz counter in Pennsylvania. If your licence is in English or uses Roman characters, an IDP is recommended but not strictly mandatory. Confirm the exact requirements on your booking confirmation, as Hertz counter rules and local law govern what is required at collection.
What is the minimum age to hire a car with Hertz in Pennsylvania?
The standard minimum age to hire a car with Hertz in Pennsylvania without additional surcharges is 25. Drivers aged 21 to 24 can hire but will be subject to a daily young-hirer surcharge, and most vehicle classes are restricted to hirers aged 25 and over.
When hiring with Hertz in Pennsylvania as a driver under 25, keep the following in mind:
- The young-hirer surcharge for Hertz, Dollar, and Thrifty is GBP 13.50 per hire day plus taxes, with a maximum charge of GBP 189 plus taxes.
- Vehicle classes such as full-size, SUV, minivan, luxury, premium, and convertible are typically restricted to drivers aged 25 and over. Economy, compact, and intermediate categories are usually available to younger hirers.
- Pennsylvania does not have the same state-law exception as New York or Michigan, so the 25-minimum standard applies at Hertz locations across Pennsylvania.
A valid driving licence and a major credit card in the main driver's name are still required regardless of age. If you are unsure whether a specific vehicle class is available for your age at your Pennsylvania Hertz location, contact customer service before booking.
Can I get Tolls Cashback on Pennsylvania Turnpike charges with my Hertz booking?
Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Hertz hire in Pennsylvania.
The Pennsylvania Turnpike is one of the most commonly used toll roads in the state, and charges can add up, especially on longer routes. Here is how to claim your cashback after your Hertz hire in Pennsylvania:
- Email [email protected] within 30 days of returning the vehicle.
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
- Attach your Hola Car Rentals reservation confirmation, the signed Hertz hire agreement, and a receipt or statement showing the toll charges paid.
The refund is the lesser of the total tolls you paid or 5% of your booking total. For example, if your booking total is GBP 500, the cap is GBP 25. If you paid GBP 18 in Pennsylvania Turnpike tolls, you receive GBP 18 back. If you paid GBP 40, you receive GBP 25. Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.
How much is the security deposit for a Hertz hire car in Pennsylvania?
When you pick up your Hertz hire car in Pennsylvania, the counter will place a temporary authorisation hold on your credit card. This is not a charge but it does reduce your available credit until your bank releases it after the hire ends.
For Hertz locations in Pennsylvania, the typical hold on a major credit card is approximately GBP 300 to GBP 400 for a standard vehicle. The exact amount can be higher depending on:
- The vehicle class (premium, speciality, or large SUV categories often carry higher holds).
- The specific Hertz location, whether airport or city.
- The length of the hire and local policies.
The hold must be placed on a physical major credit card in the main driver's name, with the driver's name printed on the card. Debit cards, prepaid cards, and virtual card numbers are not accepted for the deposit at Hertz counters in Pennsylvania. After you return the vehicle, the hold is released, but your bank controls how quickly it appears back on your available credit, which can take up to 15 working days. Bring a backup credit card in case your primary card is declined.
Does Hertz in Pennsylvania operate at multiple airports and cities?
Yes, Hertz operates hire locations across Pennsylvania at major airports and city locations throughout the state.
Key Hertz airport locations in Pennsylvania include:
- Philadelphia International Airport (PHL) in Philadelphia, with additional city pick-up points in the Philadelphia area.
- Pittsburgh International Airport (PIT) in Moon Township, plus city locations including 5th Avenue in downtown Pittsburgh.
- Harrisburg International Airport (MDT) in Middletown, with nearby locations such as Mechanicsburg on Carlisle Pike.
- Lehigh Valley International Airport (ABE) in Allentown.
- Wilkes-Barre/Scranton International Airport (AVP) in Avoca.
- Westmoreland County Airport (LBE) in Latrobe, with Murrysville nearby.
- University Park Airport in State College.
Hertz also has off-airport city locations in Pennsylvania, such as the Philadelphia Amtrak Station on Market Street, which can sometimes offer lower rates than airport counters. To find the Hertz counter at your specific Pennsylvania pick-up point, check your booking confirmation for the exact address and follow airport car hire signage or ask airport staff for directions to the hire car area.
What fuel policy applies to Hertz hires in Pennsylvania?
Hertz hires in Pennsylvania follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
Here is what to do to avoid extra fuel costs on your Hertz hire in Pennsylvania:
- At pick-up, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
- During the hire, use the correct fuel type. Wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.
- Before returning the vehicle, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive.
- Keep your final fuel receipt showing the date, time, and station address as proof.
If you return the Hertz vehicle in Pennsylvania with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee. Some Hertz counter locations in Pennsylvania may offer an optional prepaid fuel plan; if you accept it, any unused fuel is generally non-refundable.
Does Hertz in Pennsylvania charge extra for an additional driver?
Yes, Hertz in Pennsylvania charges an additional driver fee unless your booking confirmation explicitly states that an additional driver is included at no charge.
For Hertz, Dollar, and Thrifty locations in Pennsylvania, the standard additional driver fee is GBP 13.50 per hire day plus taxes, with a maximum charge of GBP 189 plus taxes for the hire period. This fee is paid at the Hertz counter in Pennsylvania at collection, not prepaid online.
To add an additional driver to your Hertz hire in Pennsylvania:
- The additional driver must be present at the Hertz counter at collection with a valid driving licence and any required ID.
- The additional driver must meet the minimum age requirements. Drivers aged 21 to 24 may face a young-hirer surcharge on top of the additional driver fee.
- Both the main driver and the additional driver must sign the hire agreement.
- Only drivers listed on the agreement are covered by protections such as CDW/LDW.
Check your booking confirmation before arriving at the Hertz counter in Pennsylvania to see whether an additional driver is already included in your rate, which would save you the daily fee.
What travel assistance is included with a Hertz hire in Pennsylvania?
Most Hola Car Rentals bookings that include a Hertz hire in Pennsylvania come with travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving through Pennsylvania.
Core benefits typically included are:
- Travel insurance with medical cover for up to 5 passengers.
- Legal assistance in the event of a road accident.
- Compensation for luggage lost by the airline.
- Flight cancellation insurance.
If you need assistance during your Hertz hire in Pennsylvania, contact Terrawind 24 hours a day, 7 days a week:
- Phone (toll-free or collect): +1 888 980 9992
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Have your full name, Hola Car Rentals confirmation number, current location, and a brief description of the situation ready when you call. Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Hertz hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always review your booking confirmation for the exact terms and coverage limits that apply to your Pennsylvania hire.
Can I use my own E-ZPass in a Hertz hire car in Pennsylvania?
Yes, you can use your own personal E-ZPass transponder in a Hertz hire car in Pennsylvania, but you must take an important step at the counter to avoid being charged twice.
When you pick up your Hertz vehicle in Pennsylvania, inform the counter agent that you have your own E-ZPass and ask them to deactivate the vehicle's built-in toll device. If you skip this step, both your personal E-ZPass and the Hertz toll programme may register the same toll, resulting in duplicate charges on your account and your credit card.
A few things to keep in mind when using your own E-ZPass on Pennsylvania roads with a Hertz hire:
- Your personal E-ZPass account must be active and linked to a valid payment method before your trip.
- The Pennsylvania Turnpike and most other toll roads in the state are fully cashless, so having a working transponder is essential.
- If you choose not to use your own E-ZPass and do not enrol in the Hertz toll programme, tolls will be billed via Toll By Plate at a higher rate plus an administrative fee per toll event, charged to your card after the hire ends.
Always confirm with the Hertz agent in Pennsylvania that the vehicle's toll device has been deactivated before leaving the lot.
Is there a one-way drop-off fee for Hertz hires between Pennsylvania cities?
Yes, a one-way drop-off fee may apply when you pick up a Hertz hire car in one Pennsylvania city and return it to a different location.
Whether the fee applies and how much it is depends on the specific route, vehicle class, season, and Hertz's pricing for that combination. Common patterns for Pennsylvania Hertz hires include:
- Same city, airport to city centre or vice versa: often no drop-off fee.
- Between different Pennsylvania cities such as Philadelphia and Pittsburgh: a drop-off fee typically applies and varies by distance and vehicle class.
- Between Pennsylvania and another US state: a drop-off fee usually applies and may be higher for longer distances.
The drop-off fee for your Hertz hire in Pennsylvania will be shown during the booking process under the section labelled as payable at destination. It is not prepaid and is paid directly to Hertz at collection. This fee is separate from mileage, fuel, and tolls. If you need to change your return location after booking, the fee may be recalculated and availability is not guaranteed. Always review your booking confirmation to confirm whether a one-way fee applies to your specific Pennsylvania Hertz itinerary before finalising your reservation.
What insurance options are available for a Hertz hire in Pennsylvania?
When hiring with Hertz in Pennsylvania, you have access to several insurance and protection options that cover different risks. Understanding what each covers helps you avoid gaps in protection.
The main options available for your Hertz hire in Pennsylvania are:
- Collision Damage Waiver or Loss Damage Waiver (CDW/LDW): Reduces your financial liability for damage to the Hertz vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. This does not cover third-party injuries or property damage.
- Third-Party Liability (LIS/ALI/SLI): Covers bodily injury and property damage you may cause to others while driving the Hertz hire in Pennsylvania. Some US states require a minimum level of liability, but not all do. Adding supplementary liability up to GBP 300,000 is strongly recommended.
- Personal Accident Insurance (PAI): Covers your own injuries and those of your passengers. This is separate from CDW/LDW and LIS.
Pennsylvania does not have a congestion charge or emissions zone fee, so no additional local driving fees apply beyond standard hire taxes and airport concession charges. Review your Hola Car Rentals booking confirmation to see which protections are already included in your Hertz Pennsylvania rate before deciding what to add at the counter.
What happens if my Hertz hire car in Pennsylvania is returned late?
If you return your Hertz hire car in Pennsylvania after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every Hertz location in Pennsylvania. If you exceed the grace period, Hertz may charge for additional hours or a full extra day, plus a late return fee.
To avoid late return charges on your Hertz hire in Pennsylvania:
- Plan your return time to account for traffic and the time needed to refuel near the return location before dropping off the vehicle.
- If you know you will be late, contact the Hertz location in Pennsylvania directly as early as possible. The number will be on your hire agreement.
- If you need more time, consider formally extending the hire through the Hertz counter or your booking management options before the original return time passes, as this is typically less expensive than an unplanned late return.
For after-hours returns at Pennsylvania Hertz locations, follow the key-drop instructions provided at collection and keep in mind that your liability for the vehicle may continue until the counter agent formally checks it in the next working day. Always keep your hire agreement and any drop-off receipts as proof of return.
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