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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3405
3408 reviews
4.9 stars, 3408 reviews
4.9
user review 1 user review 2 user review 3 +3405
3408 reviews
4.9 stars, 3408 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 3 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 weeks ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 4 weeks ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 3 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 2 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 2 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 week ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 5 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 5 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 6 days ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 17 hours ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my Hola Car Rentals booking with Hertz in San Diego include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in San Diego, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in San Diego.

Will I face unexpected charges at the Hertz counter in San Diego when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in San Diego are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in San Diego charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Hertz counter at San Diego Airport?

The Hertz counter at San Diego International Airport (SAN) is not inside the terminal. It is located at the off-site Rental Car Centre (RCC) at 3355 Admiral Boland Way, San Diego, CA 92101.

To reach the Hertz counter after landing, follow the "Rental Car Shuttles" signs to the curbside pickup islands on the arrivals level. Terminal 1 uses the east curb and Terminal 2 uses the outer island. Free shuttles run 24 hours a day, every 5 to 15 minutes, and take you directly to the consolidated RCC where the Hertz counter and vehicles are located.

From baggage claim, allow roughly 30 to 60 minutes total to reach your Hertz vehicle, accounting for the shuttle wait, the short ride to the RCC, counter processing, and vehicle pickup. This time can be longer during peak arrival periods or busy queues.

What are the Hertz counter hours at San Diego Airport vs. downtown?

The Hertz location at the San Diego Airport Rental Car Centre (3355 Admiral Boland Way) is supported by free shuttles that run 24 hours a day, 7 days a week, making it accessible around the clock for arrivals and returns.

The downtown Hertz location at 3338 Kettner Blvd, San Diego, CA 92101 has more limited hours:

  • Monday to Friday: 8:00 AM to 5:00 PM
  • Saturday: 9:00 AM to 12:00 PM
  • Sunday: closed

If you are arriving outside downtown hours, the San Diego Airport RCC location is the better option. Always confirm current hours on your booking confirmation before travel, as hours can change on public holidays.

Are there toll roads near San Diego I should know about before picking up my Hertz rental?

San Diego itself has very limited toll exposure compared to other parts of California. However, if you plan to drive beyond San Diego into the Los Angeles area or Orange County in your Hertz hire, you will encounter cashless toll roads.

  • Orange County toll roads (SR-73, SR-133, SR-241, SR-261) charge approximately US$5 to US$15 per day depending on usage
  • Los Angeles express lanes (I-10, I-110, and others) charge approximately US$0 to US$10 per day
  • All California toll facilities use the FasTrak electronic system and do not accept cash

Your Hertz vehicle in San Diego will include an electronic toll device or plate-based billing system. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per hire day) or pay per use, where actual tolls plus administrative fees are charged to your card after the hire, sometimes weeks later.

If you plan to use your own FasTrak pass, notify the Hertz counter agent in San Diego so they can deactivate the vehicle's default device and prevent duplicate charges.

Does my Hertz San Diego booking include Tolls Cashback?

Yes, all Hola Car Rentals bookings, including Hertz hires in San Diego, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

While San Diego itself has very limited toll roads, you may encounter cashless tolls if you drive to Orange County or the Los Angeles area in your Hertz vehicle. The cashback applies to any tolls paid during the hire period.

To claim your cashback after returning your Hertz vehicle in San Diego:

  • Email [email protected] within 30 days of vehicle return
  • Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid
  • Use the subject line: Tolls Cashback, followed by your reservation number

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.

What airport fees apply to a Hertz hire at San Diego Airport?

Picking up a Hertz hire at San Diego International Airport adds several location-specific charges on top of the base rate. These typically appear as separate line items on your quote and hire agreement.

  • Airport concession fee: a percentage-based charge tied to your hire cost, meaning higher daily rates result in proportionally higher fees
  • Customer Facility Charge (CFC): a fixed per-day amount, typically around US$10 per contract in California, which funds the consolidated Rental Car Centre, dedicated roadways, and shuttle systems
  • Tourism assessment fee: California law mandates this fee on airport hires, ranging from approximately US$12.26 to US$19.00 per hire day

These fees accumulate across longer hires, so they are especially noticeable on multi-day trips. Your Hola Car Rentals booking confirmation will show which fees are included in your prepaid rate and which are due at the Hertz counter in San Diego. If a fee appears at the counter that was not disclosed on your confirmation, the No Extra Charges© guarantee may apply.

What documents do I need to pick up my Hertz hire in San Diego?

To collect your Hertz hire in San Diego, you must present the following physical documents at the counter. Digital copies are not accepted.

  • Original, unexpired driver’s licence in the main driver’s name
  • International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original licence
  • A major credit card physically printed with the main driver’s name, for the security deposit authorisation hold. Debit and prepaid cards are not accepted
  • Passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

At the Hertz counter in San Diego, the agent will place a temporary hold on your credit card, typically around US$300 to US$400 for standard vehicles. This is not a charge and is released after return, though your bank may take up to 15 working days to reflect the release.

Is there a young driver surcharge for drivers under 25 at Hertz in San Diego?

Yes, Hertz in San Diego applies a young driver surcharge for renters between the ages of 21 and 24. The minimum age to hire without a surcharge is 25.

For Hertz, the young driver fee is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes for the hire period. This fee is paid at the Hertz counter in San Diego and is not included in your prepaid rate.

Additional restrictions apply to drivers under 25 in San Diego:

  • Most premium, luxury, full-size SUV, minivan, and convertible vehicle classes are restricted to renters aged 25 and older
  • Economy, compact, and intermediate categories are generally available to younger renters

Drivers under 21 cannot hire from Hertz in San Diego. Make sure your credit card and driver’s licence are in your name and meet all standard requirements regardless of age.

How does adding an extra driver work at Hertz in San Diego?

Yes, you can add an additional driver to your Hertz hire in San Diego, either as part of your rate or for a fee paid at the counter.

Check your booking confirmation first. If it states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no extra cost. If not included, Hertz in San Diego charges US$13.50 per hire day plus taxes, with a maximum of US$189 plus taxes for the hire period.

Requirements for adding a driver at the Hertz counter in San Diego:

  • The additional driver must be physically present at pickup
  • They must present a valid driver’s licence and any required IDP
  • They must meet the minimum age requirement (21 to 24 may incur a young driver surcharge)
  • Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Hertz hire agreement in San Diego are covered by the vehicle’s protections such as CDW and liability cover. Anyone not named on the contract who drives the vehicle may void those protections.

What travel assistance is included with my Hertz hire in San Diego?

Most Hola Car Rentals bookings, including Hertz hires in San Diego, include travel assistance provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or accident while driving in the San Diego area or on Californian highways.

Coverage typically includes:

  • Travel insurance with medical cover for up to 5 passengers
  • Legal assistance in case of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This cover applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit.

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. Always contact the assistance line before incurring medical expenses, as some reimbursements require prior authorisation.

Check your booking confirmation for the exact terms and coverage limits that apply to your Hertz hire in San Diego.

Can I pick up my Hertz hire in San Diego and return it to a different city?

Yes, one-way hires are possible with Hertz in San Diego, but a drop-off fee may apply depending on your return location.

Common patterns for Hertz one-way hires from San Diego:

  • San Diego Airport to downtown San Diego (or vice versa): often no drop-off fee
  • San Diego to Los Angeles or other Californian cities: a drop-off fee typically applies and varies by distance and vehicle class
  • Cross-state or long-distance routes: usually carry higher fees or may not be permitted for certain vehicle classes

The drop-off fee is shown during the booking process under the "To pay at destination" section and will also appear on your booking confirmation. This fee cannot be prepaid and is settled at the Hertz counter in San Diego or at the return location.

If you need to change your return location after booking, be aware that this may reprice your hire and recalculate the drop-off fee. Always review your confirmation carefully before collecting your Hertz vehicle in San Diego.

What fuel policy applies to my Hertz hire in San Diego?

Hertz hires in San Diego follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to avoid fuel charges on your Hertz hire in San Diego:

  • At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the San Diego return location before dropping off
  • Keep your final fuel receipt showing the date, time, and station address

If you return the Hertz vehicle in San Diego below the recorded starting level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

The Hertz counter in San Diego may also offer a prepaid fuel option at pickup. If you accept it, any unused fuel is generally non-refundable, so it is usually better value to refuel yourself before returning.

Does insurance come included with a Hertz hire in San Diego?

Your Hertz hire in San Diego may include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) depending on the rate plan you selected. Check your booking confirmation to see what is included.

CDW and LDW reduce your financial liability for damage to the Hertz hire vehicle from a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible. These coverages do not protect third parties.

For third-party liability, which covers bodily injury or property damage you may cause to others while driving in San Diego, you may need to add Liability Insurance Supplement (LIS) separately. Some U.S. states require a minimum level of third-party liability, but not all do. Hola Car Rentals strongly recommends adding LIS coverage of up to US$300,000 to your Hertz booking in San Diego.

Common exclusions to be aware of:

  • Tires, wheels, undercarriage, and roof damage are often not covered
  • Prohibited use such as off-road driving or driving under the influence voids cover
  • Only drivers listed on the Hertz hire agreement in San Diego are covered
How does the I-15 Express Lane toll work for a Hertz hire in San Diego?

The I-15 Express Lanes in San Diego are managed lanes with a movable barrier that shifts capacity to the busiest direction. Solo drivers must pay dynamic tolls that fluctuate with demand, while carpools, vanpools, motorcycles, and eligible clean-air vehicles may enter free.

Access to the I-15 Express Lanes is only possible via specific direct-access ramps, including locations near Escondido Transit Centre, Del Lago, Rancho Bernardo, Sabre Springs, and near Miramar College. These ramps allow entry and exit without merging into the main motorway, which can catch first-time visitors off guard.

For your Hertz hire in San Diego, the express lanes are fully cashless and use the California FasTrak system. Your vehicle will have an electronic toll device or plate-based billing. If you use the express lanes without enrolling in a toll programme:

  • The toll authority invoices Hertz via the licence plate
  • Hertz then bills you for the toll amount plus administrative processing fees, which can be significantly higher than the FasTrak rate
  • Charges may appear on your card days or weeks after the hire ends

To avoid surprise charges, ask the Hertz agent in San Diego about the toll programme options at pickup, or pay tolls directly through the FasTrak website if you prefer to manage them yourself.

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