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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 3 weeks ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 3 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 3 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 4 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 4 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 4 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 4 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 4 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 4 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 4 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 1 month ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 1 month ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 1 month ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 1 month ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 1 month ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 2 months ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 2 months ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 2 months ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 2 months ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 2 months ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 3 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 3 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 3 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 3 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 3 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 3 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 3 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 3 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 3 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 3 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 3 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 3 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 3 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 3 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 4 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 4 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 4 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 4 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 4 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 4 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 5 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 5 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 5 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 5 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 5 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 5 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 5 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 5 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 5 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 5 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 5 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 5 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 6 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 6 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 6 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 6 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 6 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 6 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 6 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 6 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 6 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 8 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 11 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Hertz in Las Vegas Strip

Hertz operates at the Harry Reid International Airport consolidated Car Hire Centre, which runs 24 hours a day — a practical advantage for late arrivals on red-eye flights. To reach the counter, take the free shuttle from Terminal 1 (doors 10 and 11) or Terminal 3 (doors 51–58); buses run every few minutes and the ride takes under five minutes. Budget around 20 minutes at the counter itself, though peak periods can push that past 45 minutes, so factor in extra time after landing. Unlike most major US cities, the Las Vegas area has no toll roads, which means no transponder packages to opt into and no pay-by-plate admin fees arriving weeks after your trip. Fuel runs around US$5.00 per gallon for regular unleaded — refill before returning the vehicle to avoid Hertz's fuel service charge, which typically runs two to three times the pump price. An authorisation hold of around US$200 is placed on a credit card in the primary driver's name at pickup; debit cards are not accepted. Drivers whose licence uses a non-Latin script — Arabic, Chinese, Japanese, or Cyrillic, for example — should carry an International Driving Permit alongside their national licence. Drivers under 25 may face an underage surcharge unless it is already included in the booked rate.

Frequently Asked Questions

What does my Hola Car Rentals booking with Hertz in Las Vegas Strip include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Las Vegas Strip, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Las Vegas Strip.

Will I face unexpected charges at the Hertz counter in Las Vegas Strip when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Las Vegas Strip are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Las Vegas Strip charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Hertz counter on the Las Vegas Strip?

Hertz operates several counters directly on or near the Las Vegas Strip, so you do not need to go to the airport to pick up your vehicle.

  • Treasure Island Hotel: 3300 South Las Vegas Blvd, Las Vegas, 89109. Open Monday to Friday 7:00 AM to 1:00 PM; closed Saturday and Sunday.
  • Venetian: 3355 S Las Vegas Blvd, Las Vegas, NV 89109. Open Monday to Sunday 7:00 AM to 4:00 PM.
  • 3131 Las Vegas Blvd South, Las Vegas, 89109. Open Monday to Sunday 7:00 AM to 1:00 PM and 2:00 PM to 4:00 PM.

For the Hertz Las Vegas Strip locations, simply visit the hotel lobby or on-site counter at your chosen address. No shuttle is required. If you need 24-hour access, the Hertz facility at Harry Reid International Airport (7135 Gillespie Street) is open around the clock and may be a better fit for late arrivals.

How do I pick up a Hertz hire car at Harry Reid Airport when staying on the Las Vegas Strip?

If you are flying into Harry Reid International Airport and plan to drive to the Las Vegas Strip, the Hertz pickup process works as follows.

  • After collecting your baggage, follow the signs inside the terminal toward the Rental Car Centre.
  • Board the free shuttle bus marked for the Rental Car Centre. The Hertz facility is located at 7135 Gillespie Street, Las Vegas, 89119, and is open 24 hours a day, seven days a week.
  • At the Hertz counter, present your booking confirmation, valid driver’s licence, passport or government-issued photo ID, and a major credit card in the main driver’s name for the security deposit.
  • Collect your vehicle and drive to the Las Vegas Strip, which is approximately 10 to 15 minutes from the airport under normal conditions.

If you prefer to skip the airport entirely, Hertz also has counters directly on the Las Vegas Strip at Treasure Island and the Venetian, though their hours are more limited than the 24-hour airport location.

Are there toll roads near the Las Vegas Strip for Hertz renters?

No, there are no toll roads anywhere in Nevada, including on and around the Las Vegas Strip.

All public highways, interstates, and state routes in Nevada, such as I-15, US-95, and SR-160, are completely toll-free. This means your Hertz hire will not trigger any toll charges, and you do not need to enrol in any toll programme or transponder service during your stay on the Las Vegas Strip.

Note that state park entry fees (for example, Valley of Fire charges approximately US$10 per vehicle) are not tolls and are paid directly at the park entrance. These are not billed through your Hertz hire agreement.

If you plan to drive beyond Nevada into neighbouring states such as California, toll roads may apply there. In that case, the Tolls Cashback benefit included with your booking can reimburse you up to 5% of your total booking value for tolls paid during the hire period.

Does my Hertz booking on the Las Vegas Strip include Tolls Cashback?

Yes, all bookings include Tolls Cashback, which reimburses you for tolls paid during your Hertz hire, up to 5% of your total booking value.

Because Nevada has no toll roads, you will not pay any tolls while driving on the Las Vegas Strip or anywhere else in the state. However, if your trip takes you into California or another state with toll roads, the Tolls Cashback benefit still applies to those charges.

To claim your cashback after returning your Hertz vehicle:

  • Email [email protected] within 30 days of vehicle return.
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
  • Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

What documents do I need to pick up a Hertz car on the Las Vegas Strip?

When collecting your Hertz hire on the Las Vegas Strip, you must present the following physical documents at the counter:

  • Valid driver’s licence (original, unexpired, in the main driver’s name).
  • Passport or valid government-issued photo ID.
  • Major credit card physically printed with the main driver’s name, for the security deposit hold. Debit and prepaid cards are not accepted.
  • Your booking confirmation or printed voucher.
  • Round-trip flight or cruise tickets (required for visitors from outside the United States).

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in Latin characters but not in English, an IDP is strongly recommended. Obtain the IDP in your home country before travelling, as it cannot be issued abroad.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Hertz Las Vegas Strip counter.

How much is the security deposit for a Hertz hire on the Las Vegas Strip?

When you pick up your Hertz vehicle on the Las Vegas Strip, a temporary authorisation hold is placed on your credit card. This is not a charge but it reduces your available credit until the hire is closed and your bank releases the hold.

For Hertz hires in the United States, the typical hold is approximately US$300 to US$400 for standard vehicle classes. The exact amount can vary based on the vehicle class, hire duration, and the specific Las Vegas Strip location.

A few important points to keep in mind:

  • The card must be a major credit card physically printed with the main driver’s name. Debit cards, prepaid cards, and virtual cards are not accepted.
  • Make sure your card has sufficient available credit to cover both the hold and any expected charges.
  • After you return the vehicle, the hold is released. Your bank controls how quickly it appears back on your statement, which can take up to 15 business days.
  • Bring a backup credit card in your name in case your primary card is declined.
Is there a young driver surcharge for Hertz hires on the Las Vegas Strip?

Yes, drivers under 25 years old are subject to a young-driver surcharge when hiring a Hertz vehicle on the Las Vegas Strip.

For Hertz, the underage fee is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes. This fee is paid directly at the Hertz counter and is not included in your prepaid rate.

Additional restrictions apply for under-25 renters on the Las Vegas Strip:

  • The minimum age to hire is 21. Drivers aged 18 to 20 cannot hire in Nevada outside of New York and Michigan exceptions.
  • Many vehicle classes are restricted to renters aged 25 and over, including full-size, SUV, luxury, premium, convertible, and minivan categories. Economy, compact, and intermediate vehicles are generally available to younger renters.

If you are between 21 and 24 and from Latin America or the Caribbean, certain Avis and Budget rates may waive the underage fee. This exception does not apply to Hertz Las Vegas Strip hires. Always check your booking confirmation for the exact terms that apply to your reservation.

What are the rental taxes and airport fees for a Hertz car at the Las Vegas Strip?

Hiring a Hertz vehicle at or near the Las Vegas Strip involves several local taxes and fees that are added on top of your base hire rate. These are among the highest in the United States.

For hires originating at Harry Reid International Airport, you can expect charges that include:

  • Clark County hire tax of approximately 10%.
  • Concession recovery fee of approximately 10%.
  • Customer facility charge of approximately US$5.26 or more per day.
  • Additional city and tourism surcharges.

In total, airport-based Hertz hires on the Las Vegas Strip can carry combined fees and taxes of 30% to 40% above the base rate, which is significantly higher than the US National average of roughly 20% to 25%.

If your booking confirmation shows taxes and fees as included, you should not be billed separately for those items at the Hertz counter. If unexpected charges appear, the No Extra Charges© guarantee covers undisclosed fees that were not listed on your confirmation.

Picking up your Hertz vehicle at an off-airport Las Vegas Strip location, such as the Treasure Island or Venetian counters, may reduce some of these airport-specific surcharges.

Does my Hertz hire on the Las Vegas Strip include travel assistance if something goes wrong?

Yes, most bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Hertz hire on the Las Vegas Strip as well.

This benefit is designed for situations such as a medical emergency while driving on I-15, a breakdown on a desert highway outside the Las Vegas Strip, or a flight cancellation affecting your travel plans. Core benefits typically include:

  • Travel and medical insurance coverage for up to 5 passengers.
  • Legal assistance in the event of a road accident.
  • Compensation for baggage lost by the airline.
  • Flight cancellation insurance.

To reach the assistance line 24 hours a day, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Hertz hire vehicle itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/SLI).

What insurance is included with a Hertz hire on the Las Vegas Strip?

The insurance coverage included with your Hertz hire on the Las Vegas Strip depends on the rate plan you selected at booking. Here is a summary of the main protections available:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess.
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles. In Nevada, state-minimum liability may be included, but coverage limits can be low. Adding supplemental liability up to US$300,000 is strongly recommended.

CDW and LDW do not cover tyres, the undercarriage, the roof, or personal belongings. They also do not apply if an unlisted driver operates the vehicle.

At the Hertz Las Vegas Strip counter, you may be offered additional optional products such as personal accident insurance or roadside assistance upgrades. Review your booking confirmation before arriving so you know exactly what is already included and can confidently decline anything you do not need.

Can I add an additional driver to my Hertz hire on the Las Vegas Strip?

Yes, you can add an additional driver to your Hertz hire on the Las Vegas Strip, either as part of your rate or for a fee paid at the counter.

For Hertz, the additional driver fee is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes. Check your booking confirmation first, as some rates include one additional driver at no extra cost.

Requirements for adding a driver at the Hertz Las Vegas Strip counter:

  • The additional driver must be physically present at pickup.
  • They must present a valid driver’s licence and a passport or government-issued photo ID.
  • If their licence uses a non-Latin alphabet, an International Driving Permit is required.
  • They must meet the minimum age requirement. Drivers aged 21 to 24 may be subject to a young-driver surcharge on top of the additional driver fee.
  • Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the Hertz hire agreement are covered by CDW/LDW and liability protections. Anyone who drives the vehicle without being named on the contract is not covered, which could expose you to significant costs in the event of an incident on or near the Las Vegas Strip.

What is the fuel policy for Hertz hires on the Las Vegas Strip?

Hertz hires on the Las Vegas Strip follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow to avoid extra costs:

  • At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
  • Before returning the vehicle, refuel within approximately 10 miles or 15 km of the return location so the tank does not drop below full on the way back.
  • Keep your fuel receipt showing the date, time, and station address.
  • For after-hours returns at Las Vegas Strip locations, leave the receipt in the key envelope and keep a photo of the full gauge as evidence.

If you return the Hertz vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus an administrative service fee. Refuelling near the Las Vegas Strip or the airport before returning is the most cost-effective approach.

What are the driving challenges I should know before hiring a Hertz car on the Las Vegas Strip?

Driving on and around the Las Vegas Strip with a Hertz hire presents a few challenges that differ from most other US destinations.

  • Heavy pedestrian traffic: Las Vegas Boulevard sees extremely high foot traffic, with pedestrians frequently crossing at and between intersections. Expect slow-moving traffic and be prepared to yield often.
  • One-way street systems: The downtown area adjacent to the Las Vegas Strip uses rigid one-way couplets. For example, Bonneville Avenue runs eastbound and Clark Avenue runs westbound between Las Vegas Boulevard and Maryland Parkway. These force counterintuitive loops that can be confusing if you are used to two-way grid systems.
  • I-15 interchange access: The interchanges connecting I-15 to the Las Vegas Strip can be difficult to navigate, especially during events such as Raiders games or Formula 1 races, which significantly increase traffic and may alter normal access routes.
  • Event-driven congestion: Major events cause sharp spikes in visitor volume and can affect I-15 and Las Vegas Boulevard access patterns in ways not typical of standard urban driving.

Using a GPS or navigation app is strongly recommended when driving your Hertz hire in the Las Vegas Strip area, particularly if you are unfamiliar with US road layouts.

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