Hertz Car Hire
in Hamilton

Hola Car Rentals is a premium partner of the leading car hire companies in Hamilton, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Hamilton.

No. With Hola Car Rentals, all costs and charges for your booking in Hamilton are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Hamilton charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz location in Hamilton is at 190 Main Street East, Hamilton, ON L8L 4S9. This is a downtown off-airport location, not situated inside John C. Munro Hamilton International Airport (YHM).

Counter hours at the Hamilton downtown Hertz location are:

• Monday to Friday: 09:00 to 17:00
• Saturday: 10:00 to 14:00
• Sunday: closed

If you are arriving outside these hours, particularly on a Sunday or late on a weekday, the downtown Hamilton Hertz counter will not be open. Plan your pickup time carefully around these hours to avoid arriving when the location is closed.

No, Hertz does not have a confirmed direct counter inside John C. Munro Hamilton International Airport (YHM). The primary Hertz location serving Hamilton is the downtown branch at 190 Main Street East.

If you are flying into Hamilton Airport and need a Hertz vehicle, you should plan for transportation from the airport to the downtown Hamilton Hertz counter before it closes. Keep in mind the downtown location is closed on Sundays and closes at 17:00 on weekdays and 14:00 on Saturdays.

Alternatively, some travellers flying into the broader Hamilton and Greater Toronto Area region use Toronto Pearson International Airport (YYZ), where Hertz has a full airport presence with extended hours. Review your booking confirmation for the exact pickup address and counter hours before your trip.

To pick up your Hertz hire car in Hamilton, you must bring the following physical documents to the counter:

• A valid, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card (debit and prepaid cards are not accepted for the excess)
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or travel tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory at the Hertz counter in Hamilton. For licences in other non-English scripts, an IDP is strongly recommended as a translation document. The IDP must always be carried alongside your original licence and is not valid on its own.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Hertz counter in Hamilton.

Yes, if you drive your Hertz hire car from Hamilton towards Toronto or across the Greater Toronto Area, you may encounter Highway 407 ETR, Ontario’s primary toll highway.

Key facts about the 407 ETR and your Hertz hire in Hamilton:

• The 407 ETR is 100% cashless with no toll booths. Tolls are billed by photographing your licence plate.
• For a sample 25 km peak-period trip, costs can reach approximately CAD 30.45, including a base toll, trip charge, and camera charge for vehicles without a transponder.
• Weekend and holiday rates for light vehicles range from roughly 49.93 cents to 87.27 cents per km depending on zone and time.
• Major highways such as the 401 and QEW, which you may also use near Hamilton, are toll-free.
• Hertz offers an electronic toll programme so charges are processed automatically. If you use the 407 ETR without enrolling, Hertz will bill the toll plus administrative fees to your card after the hire.

Ontario has no congestion charges or emissions zones. Tolls in the Hamilton area are limited to the 407 ETR if you travel towards the GTA. Review your Hertz hire agreement at pickup to understand the toll programme options available to you.

All bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Hertz hire in Hamilton.

This is especially relevant if you drive your Hamilton Hertz hire onto Highway 407 ETR towards Toronto, where toll costs can add up quickly on a cashless, plate-billed system.

How to claim your Tolls Cashback:

• Email [email protected] within 30 days of returning your Hertz vehicle in Hamilton
• Use the subject line: Tolls Cashback - followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the Hertz hire agreement signed at pickup, and a toll receipt or statement showing charges paid

The refund is calculated as the lesser of your actual toll costs or 5% of your booking total. For example, if your booking total is US$ 500, the maximum cashback is US$ 25. Refunds are issued to the original payment method within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Yes, a young driver surcharge applies at the Hertz counter in Hamilton for drivers between the ages of 20 and 24.

The surcharge is CAD 15 per day plus applicable taxes and is payable locally at the Hertz counter in Hamilton for the full duration of the hire. This fee is not included in your prepaid rate and must be paid at pickup.

Drivers under 20 years of age may not be permitted to hire at the Hamilton Hertz location. If you are between 20 and 24, Budget for this daily surcharge when calculating the total cost of your Hamilton hire. The surcharge applies for every day of the hire, so a 7-day hire would add CAD 105 plus taxes to your counter charges.

All drivers, including young drivers, must present a valid driver’s licence and meet the same document requirements at the Hertz counter in Hamilton.

At the Hertz counter in Hamilton, a temporary authorisation hold is placed on your credit card at pickup. For standard vehicles hired in Canada, the typical hold is approximately CAD 300 to CAD 500, though some Hamilton Hertz locations may authorise up to CAD 750 depending on the vehicle class and hire terms.

Important details about the deposit for your Hamilton Hertz hire:

• The hold is not a charge. It temporarily reduces your available credit until released after you return the vehicle.
• Only a major credit card with the driver’s name printed on the card is accepted. Debit cards and prepaid cards are not accepted for the deposit.
• Your bank controls how quickly the hold is released after return, which can take up to 15 business days.
• Premium or speciality vehicles at the Hamilton Hertz location may carry a higher hold amount.

Bring a backup credit card in your name in case your primary card is declined. Notify your bank of your travel plans to prevent fraud blocks on the authorisation.

Yes, you can add an additional driver to your Hertz hire in Hamilton, but the additional driver must be present at the counter at pickup with a valid driver’s licence.

Additional driver fees at Hertz in Hamilton when not included in your rate:

• Hertz charges CAD 13.50 per hire day plus taxes for an additional driver
• The maximum charge is capped at CAD 189 plus taxes for the hire period
• The fee is paid at the Hamilton Hertz counter and is not part of your prepaid booking total

Check your booking confirmation before arriving at the Hamilton Hertz counter. Some Hola Car Rentals rates include one additional driver at no extra cost, in which case your confirmation will state additional driver free of charge.

Every additional driver must sign the hire agreement at the Hamilton Hertz counter. Anyone who drives the vehicle without being listed on the agreement is not covered by the hire protections, including CDW and liability cover.

Most bookings made through Hola Car Rentals include Travel Assistance provided by Terrawind Global Protection, which can be useful if you experience a medical emergency or other covered incident during your Hertz hire in Hamilton or whilst travelling in Ontario.

Core benefits typically included:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

Important: This benefit does not apply to Canadian residents or US residents. It is designed for travellers visiting from outside North America who are hiring a Hertz vehicle in Hamilton.

If you need assistance during your Hamilton Hertz hire, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This cover does not replace CDW for vehicle damage or liability insurance for third parties.

Hertz hires in Hamilton follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to avoid fuel charges on your Hamilton Hertz hire:

• At pickup, confirm the fuel level with the Hertz agent and ensure the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the fuel gauge and odometer
• Refuel within approximately 10 to 15 km of the return location before dropping off the vehicle
• Keep your final fuel receipt showing the date, time, and station address

If you return the Hamilton Hertz vehicle with less than a full tank, Hertz will charge you for the fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

Ask the Hertz agent at the Hamilton counter about the nearest petrol stations to the return location so you can plan your last fill-up before dropping off the car.

Yes, one-way hires from the Hertz location in Hamilton to other cities may be available, but a drop-off fee typically applies when you return the vehicle to a different location than where you picked it up.

Key points about one-way hires from Hamilton with Hertz:

• The drop-off fee is route-specific and varies by destination, vehicle class, and season
• Same-city airport to downtown routes often carry no drop-off fee, but city-to-city routes usually do
• Cross-border one-way hires between Canada and the United States may be restricted or carry higher fees depending on Hertz policy
• The drop-off fee is listed under the To Pay at Destination section during the Hola Car Rentals booking process and on your confirmation

This fee cannot be prepaid and is settled at the Hertz counter in Hamilton or at the drop-off location. If a drop-off fee was not disclosed on your Hola Car Rentals confirmation but is charged at the counter, the No Extra Charges© guarantee may apply. Review your confirmation carefully before pickup.

If you are picking up your Hertz hire at 190 Main Street East in Hamilton, be aware that Main Street is undergoing a significant conversion from a one-way to a two-way street in the downtown core.

What this means for Hertz drivers in Hamilton:

• Main Street currently operates as a one-way artery from Dundurn Street west to the Delta intersection at Main and King Streets east
• Construction converting sections to two-way traffic is expected to begin in 2025 and may not be completed until late 2027 or early 2028
• Lane reductions, construction zones, and temporary detours are likely throughout this period
• A section near the Highway 403 interchange remains one-way pending provincial agreement, adding navigation complexity for first-time drivers
• GPS routing may not reflect the latest lane changes, so allow extra time when driving to or from the Hamilton Hertz counter on Main Street

Hamilton’s downtown street grid is also being redesigned to prioritise pedestrians, cyclists, and transit, which may create unfamiliar traffic patterns compared to other Canadian cities. Plan extra time for your pickup and return trips to the Hamilton Hertz location.

Yes, when you hire a Hertz vehicle in Hamilton through Hola Car Rentals, basic third-party liability cover is included by default. Canadian provincial law requires every hire vehicle to carry third-party liability insurance, so this statutory cover follows the car automatically.

However, the included statutory liability may provide only minimum cover limits. You can purchase supplementary liability insurance (LIS/ALI/SLI) to increase your protection if you want higher limits whilst driving your Hertz hire in Hamilton and across Ontario.

Key distinctions to understand:

• Third-party liability covers bodily injury and property damage you cause to others whilst driving the Hertz vehicle in Hamilton
• It does not cover damage to the Hertz hire car itself, which is handled by CDW or LDW
• It does not cover your own injuries or personal belongings
• Only drivers listed on the Hertz hire agreement in Hamilton are covered

Review your Hola Car Rentals booking confirmation to confirm what liability limits are included in your rate and whether you want to add supplementary cover at the Hamilton Hertz counter.