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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 2 weeks ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 2 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 3 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 3 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 4 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 4 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 4 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 1 month ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Hertz in Hamilton

Hertz's Hamilton location sits at 190 Main Street East in the downtown core — there is no counter at John C. Munro Hamilton International Airport (YHM), so plan your ground transfer before you land. From YHM, a taxi runs CAD $35–45 and takes roughly 16–20 minutes; the Hamilton Street Railway Route 20 bus covers the same route in 25–35 minutes for around CAD $4. The downtown office keeps limited hours — Monday to Friday 9:00 AM to 5:00 PM, Saturday 10:00 AM to 2:00 PM, and closed Sundays — so an afternoon arrival on a weekend can leave you without a vehicle until Monday morning. Book well in advance during summer months when availability in smaller markets tightens quickly. The 407 ETR, an all-electronic toll highway north of the city, is the main cost to plan for: Hertz vehicles use the PlatePass system, and opting into the daily toll package avoids per-use charges plus a CAD $9.99 daily convenience fee on any day a toll is incurred. Fuel in the Hamilton area averages around CAD $1.75 per litre. Hertz requires a credit card in the primary driver's name at pickup, with a minimum deposit hold of CAD $350. If your licence uses a non-Latin script — Arabic, Chinese, Cyrillic, or similar — bring an International Driving Permit alongside the original.

Frequently Asked Questions

What does my Hola Car Rentals booking with Hertz in Hamilton include that other companies don't offer?

Hola Car Rentals is a premium partner of the leading car rental companies in Hamilton, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

  • Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
  • Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
  • Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique Hertz rental experience with complete protection and peace of mind during your trip in Hamilton.

Will I face unexpected charges at the Hertz counter in Hamilton when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Hamilton are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Hamilton charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Hertz counter located in Hamilton?

The Hertz location in Hamilton is at 190 Main Street East, Hamilton, ON L8L 4S9. This is a downtown off-airport location, not situated inside John C. Munro Hamilton International Airport (YHM).

Counter hours at the Hamilton downtown Hertz location are:

  • Monday to Friday: 09:00 to 17:00
  • Saturday: 10:00 to 14:00
  • Sunday: closed

If you are arriving outside these hours, particularly on a Sunday or late on a weekday, the downtown Hamilton Hertz counter will not be open. Plan your pickup time carefully around these hours to avoid arriving when the location is closed.

Is Hertz available at Hamilton Airport (YHM)?

No, Hertz does not have a confirmed direct counter inside John C. Munro Hamilton International Airport (YHM). The primary Hertz location serving Hamilton is the downtown branch at 190 Main Street East.

If you are flying into Hamilton Airport and need a Hertz vehicle, you should plan for transportation from the airport to the downtown Hamilton Hertz counter before it closes. Keep in mind the downtown location is closed on Sundays and closes at 17:00 on weekdays and 14:00 on Saturdays.

Alternatively, some travelers flying into the broader Hamilton and Greater Toronto Area region use Toronto Pearson International Airport (YYZ), where Hertz has a full airport presence with extended hours. Review your booking confirmation for the exact pickup address and counter hours before your trip.

What documents do I need to pick up a Hertz rental car in Hamilton?

To pick up your Hertz rental car in Hamilton, you must bring the following physical documents to the counter:

  • A valid, unexpired driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card (debit and prepaid cards are not accepted for the security deposit)
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or travel tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory at the Hertz counter in Hamilton. For licenses in other non-English scripts, an IDP is strongly recommended as a translation document. The IDP must always be carried alongside your original license and is not valid on its own.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Hertz counter in Hamilton.

Are there toll roads near Hamilton that affect my Hertz rental?

Yes, if you drive your Hertz rental car from Hamilton toward Toronto or across the Greater Toronto Area, you may encounter Highway 407 ETR, Ontario's primary toll highway.

Key facts about the 407 ETR and your Hertz rental in Hamilton:

  • The 407 ETR is 100% cashless with no toll booths. Tolls are billed by photographing your license plate.
  • For a sample 25 km peak-period trip, costs can reach approximately CAD 30.45, including a base toll, trip charge, and camera charge for vehicles without a transponder.
  • Weekend and holiday rates for light vehicles range from roughly 49.93 cents to 87.27 cents per km depending on zone and time.
  • Major highways such as the 401 and QEW, which you may also use near Hamilton, are toll-free.
  • Hertz offers an electronic toll program so charges are processed automatically. If you use the 407 ETR without enrolling, Hertz will bill the toll plus administrative fees to your card after the rental.

Ontario has no congestion charges or emissions zones. Tolls in the Hamilton area are limited to the 407 ETR if you travel toward the GTA. Review your Hertz rental agreement at pickup to understand the toll program options available to you.

How does the Tolls Cashback benefit work for Hertz rentals in Hamilton?

All bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Hertz rental in Hamilton.

This is especially relevant if you drive your Hamilton Hertz rental onto Highway 407 ETR toward Toronto, where toll costs can add up quickly on a cashless, plate-billed system.

How to claim your Tolls Cashback:

  • Email [email protected] within 30 days of returning your Hertz vehicle in Hamilton
  • Use the subject line: Tolls Cashback - followed by your reservation confirmation number
  • Attach your Hola Car Rentals booking confirmation, the Hertz rental agreement signed at pickup, and a toll receipt or statement showing charges paid

The refund is calculated as the lesser of your actual toll costs or 5% of your booking total. For example, if your booking total is US$500, the maximum cashback is US$25. Refunds are issued to the original payment method within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

What is the young driver surcharge at Hertz in Hamilton?

Yes, a young driver surcharge applies at the Hertz counter in Hamilton for drivers between the ages of 20 and 24.

The surcharge is CAD 15 per day plus applicable taxes and is payable locally at the Hertz counter in Hamilton for the full duration of the rental. This fee is not included in your prepaid rate and must be paid at pickup.

Drivers under 20 years of age may not be permitted to rent at the Hamilton Hertz location. If you are between 20 and 24, Budget for this daily surcharge when calculating the total cost of your Hamilton rental. The surcharge applies for every day of the rental, so a 7-day rental would add CAD 105 plus taxes to your counter charges.

All drivers, including young drivers, must present a valid driver's license and meet the same document requirements at the Hertz counter in Hamilton.

How much is the security deposit for a Hertz rental in Hamilton?

At the Hertz counter in Hamilton, a temporary authorization hold is placed on your credit card at pickup. For standard vehicles rented in Canada, the typical hold is approximately CAD 300 to CAD 500, though some Hamilton Hertz locations may authorize up to CAD 750 depending on the vehicle class and rental terms.

Important details about the deposit for your Hamilton Hertz rental:

  • The hold is not a charge. It temporarily reduces your available credit until released after you return the vehicle.
  • Only a major credit card with the driver's name printed on the card is accepted. Debit cards and prepaid cards are not accepted for the deposit.
  • Your bank controls how quickly the hold is released after return, which can take up to 15 business days.
  • Premium or specialty vehicles at the Hamilton Hertz location may carry a higher hold amount.

Bring a backup credit card in your name in case your primary card is declined. Notify your bank of your travel plans to prevent fraud blocks on the authorization.

Can I add an additional driver to my Hertz rental in Hamilton?

Yes, you can add an additional driver to your Hertz rental in Hamilton, but the additional driver must be present at the counter at pickup with a valid driver's license.

Additional driver fees at Hertz in Hamilton when not included in your rate:

  • Hertz charges CAD 13.50 per rental day plus taxes for an additional driver
  • The maximum charge is capped at CAD 189 plus taxes for the rental period
  • The fee is paid at the Hamilton Hertz counter and is not part of your prepaid booking total

Check your booking confirmation before arriving at the Hamilton Hertz counter. Some Hola Car Rentals rates include one additional driver at no extra cost, in which case your confirmation will state additional driver free of charge.

Every additional driver must sign the rental agreement at the Hamilton Hertz counter. Anyone who drives the vehicle without being listed on the agreement is not covered by the rental protections, including CDW and liability coverage.

What is the Travel Assistance benefit for Hertz rentals in Hamilton?

Most bookings made through Hola Car Rentals include Travel Assistance provided by Terrawind Global Protection, which can be useful if you experience a medical emergency or other covered incident during your Hertz rental in Hamilton or while traveling in Ontario.

Core benefits typically included:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in case of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

Important: This benefit does not apply to Canadian residents or US residents. It is designed for travelers visiting from outside North America who are renting a Hertz vehicle in Hamilton.

If you need assistance during your Hamilton Hertz rental, contact Terrawind 24 hours a day:

Have your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW for vehicle damage or liability insurance for third parties.

What is the fuel policy for Hertz rentals in Hamilton?

Hertz rentals in Hamilton follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to avoid fuel charges on your Hamilton Hertz rental:

  • At pickup, confirm the fuel level with the Hertz agent and ensure the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the fuel gauge and odometer
  • Refuel within approximately 10 to 15 km of the return location before dropping off the vehicle
  • Keep your final fuel receipt showing the date, time, and station address

If you return the Hamilton Hertz vehicle with less than a full tank, Hertz will charge you for the fuel shortfall at their refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

Ask the Hertz agent at the Hamilton counter about the nearest gas stations to the return location so you can plan your last fill-up before dropping off the car.

Does Hertz in Hamilton offer one-way rentals to other cities?

Yes, one-way rentals from the Hertz location in Hamilton to other cities may be available, but a drop-off fee typically applies when you return the vehicle to a different location than where you picked it up.

Key points about one-way rentals from Hamilton with Hertz:

  • The drop-off fee is route-specific and varies by destination, vehicle class, and season
  • Same-city airport to downtown routes often carry no drop-off fee, but city-to-city routes usually do
  • Cross-border one-way rentals between Canada and the United States may be restricted or carry higher fees depending on Hertz policy
  • The drop-off fee is listed under the To Pay at Destination section during the Hola Car Rentals booking process and on your confirmation

This fee cannot be prepaid and is settled at the Hertz counter in Hamilton or at the drop-off location. If a drop-off fee was not disclosed on your Hola Car Rentals confirmation but is charged at the counter, the No Extra Charges© guarantee may apply. Review your confirmation carefully before pickup.

What driving changes on Hamilton's Main Street should Hertz renters know about?

If you are picking up your Hertz rental at 190 Main Street East in Hamilton, be aware that Main Street is undergoing a significant conversion from a one-way to a two-way street in the downtown core.

What this means for Hertz drivers in Hamilton:

  • Main Street currently operates as a one-way artery from Dundurn Street west to the Delta intersection at Main and King Streets east
  • Construction converting sections to two-way traffic is expected to begin in 2025 and may not be completed until late 2027 or early 2028
  • Lane reductions, construction zones, and temporary detours are likely throughout this period
  • A section near the Highway 403 interchange remains one-way pending provincial agreement, adding navigation complexity for first-time drivers
  • GPS routing may not reflect the latest lane changes, so allow extra time when driving to or from the Hamilton Hertz counter on Main Street

Hamilton's downtown street grid is also being redesigned to prioritize pedestrians, cyclists, and transit, which may create unfamiliar traffic patterns compared to other Canadian cities. Plan extra time for your pickup and return trips to the Hamilton Hertz location.

Is third-party liability insurance included in a Hertz rental in Hamilton?

Yes, when you rent a Hertz vehicle in Hamilton through Hola Car Rentals, basic third-party liability coverage is included by default. Canadian provincial law requires every rental vehicle to carry third-party liability insurance, so this statutory coverage follows the car automatically.

However, the included statutory liability may provide only minimum coverage limits. You can purchase supplemental liability insurance (LIS/ALI/SLI) to increase your protection if you want higher limits while driving your Hertz rental in Hamilton and across Ontario.

Key distinctions to understand:

  • Third-party liability covers bodily injury and property damage you cause to others while driving the Hertz vehicle in Hamilton
  • It does not cover damage to the Hertz rental car itself, which is handled by CDW or LDW
  • It does not cover your own injuries or personal belongings
  • Only drivers listed on the Hertz rental agreement in Hamilton are covered

Review your Hola Car Rentals booking confirmation to confirm what liability limits are included in your rate and whether you want to add supplemental coverage at the Hamilton Hertz counter.

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