Hertz Car Hire
in Burlington

Hola Car Rentals is the only premium partner of the top car hire brands operating in Burlington, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Burlington.

No. With Hola Car Rentals, all costs and charges for your booking in Burlington are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Burlington charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Burlington International Airport (BTV) is located inside the terminal on the main floor, adjacent to the baggage carousels. No shuttle or tram is needed: after completing paperwork at the Hertz counter, vehicles are stored on airport property within a 1 to 2 minute walk.

The Hertz airport address is 1200 Airport Drive, Suite 3, South Burlington, VT 05403. This is the most convenient option if you are arriving by air, since you can go directly from baggage claim to the counter and then to your car without leaving the terminal building.

There is also a second Hertz location at 1335 Shelburne Road, South Burlington, which is approximately 1.3 miles from BTV. That off-airport location does not have a terminal counter, so you would need separate transportation to reach it. For most travellers arriving at BTV, the in-terminal Hertz counter is the straightforward choice.

Vermont has no interstate toll highways, so driving around Burlington and most of the state with your Hertz hire will not involve any electronic toll system such as E-ZPass or similar programmes.

The only toll facilities in Vermont are three short, seasonal mountain toll roads that lead to scenic summits. If you plan to use any of them, here is what to expect:

• Mt. Equinox Skyline Drive (off VT Route 7A, Manchester): US$20 per car plus US$5 per extra passenger, paid in cash at the gate.
• Burke Mountain toll road (off Mountain Road): US$5 per vehicle or US$15 for an all-day pass, paid in cash.
• Mt. Mansfield toll road (off Highway 108, Stowe): US$26 per car plus US$9.50 per extra passenger, paid by credit card only.

Because these are staffed gate facilities with no cameras or plate-based billing, the Hertz toll programmes (such as PlatePass) do not apply here. You pay directly at the gate. If you cannot pay at the gate, access is simply denied; no violation or hire surcharge is generated.

Vermont also has no congestion charges or emissions zones, so there are no additional driving fees to worry about in or around Burlington.

Yes, after-hours returns are generally possible at Hertz locations in Burlington, but you should be aware of how liability works.

For the airport location at 1200 Airport Drive, you would park the vehicle, lock it, and place the keys in the designated drop box. For the Shelburne Road location at 1335 Shelburne Road, the same key-drop process applies.

Important points to keep in mind:

• You remain responsible for the vehicle, any charges, and any damage until the Hertz agent opens the drop box and processes the return the next business day.
• Take photos of the car's condition, fuel gauge, and odometer before leaving the vehicle.
• Keep your fuel receipt if you refuelled before returning, as this is your evidence of a full tank under the Full-to-Full fuel policy.
• Confirm after-hours drop-off availability for your specific Burlington Hertz location when you pick up the car, as procedures can vary.

If your return time is close to closing, plan to arrive with enough time to complete the return during staffed hours to avoid any uncertainty about the vehicle's condition at handover.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, and this applies to your Hertz hire in Burlington as well.

While Vermont has no highway toll system around Burlington, you may drive to neighbouring states such as New York or Massachusetts where toll roads are common. Any tolls you pay during your Hertz hire period are eligible for the cashback benefit.

How it works:

• You receive up to 5% of your total Hola Car Rentals booking value back for tolls paid during the hire.
• Example: if your booking total is US$400, the maximum cashback is US$20. If you paid US$14 in tolls, you receive US$14 back.
• Submit your claim by emailing [email protected] within 30 days of returning your Hertz vehicle in Burlington.

Required documents for your claim:

• Your Hola Car Rentals reservation confirmation.
• The hire agreement signed at the Hertz counter.
• A receipt or statement showing the toll charges paid.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

To pick up your Hertz hire in Burlington, you must bring the following physical documents. Digital copies are not accepted at the counter.

• Your original, unexpired driver’s licence in the main driver’s name.
• A major credit card with the driver’s name printed on the physical card, used for the authorisation hold. Debit and prepaid cards are not accepted for the hold.
• A valid passport or government-issued photo ID (required for international visitors).
• Your booking confirmation or printed voucher if required by your rate.
• Round-trip flight tickets or cruise documents (required for visitors from outside the United Kingdom).

Regarding your driver’s licence: if your licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required. The IDP is a translation only and cannot be used without your original licence.

Obtain your IDP in your home country before travelling, as it cannot be issued abroad. The Hertz counter in Burlington will follow these standard requirements, so arriving with all documents ready will make the pickup process smooth.

Yes, Hertz offers one-way hires from Burlington locations, allowing you to pick up in Burlington and return the vehicle to a different city or airport, subject to availability and vehicle type.

A drop-off fee may apply depending on your route. Here is what to expect:

• Same-city routes (for example, Burlington airport to the Shelburne Road location) often carry no drop-off fee.
• Burlington to another city or state will typically include a one-way drop-off fee, which varies by distance, vehicle class, and season.
• Cross-border one-ways (for example, Burlington to Canada) may be restricted or carry higher fees depending on Hertz policy.

When booking through Hola Car Rentals, the drop-off fee for your specific Burlington route is shown on the rate details page under the section labelled as charges due at destination. Review this before confirming your booking so there are no surprises at the Hertz counter.

If you change your drop-off location after booking, the hire will be re-priced and the drop-off fee may change. Always confirm the updated fee before making any mid-hire changes.

Burlington has undergone significant road redesigns that can surprise drivers who are not familiar with the city, particularly those accustomed to wider, car-oriented roads.

Key things to be aware of when driving your Hertz hire in Burlington:

• Several streets have been converted to one-way traffic with tightened turn radii and elevated pedestrian crossings, requiring slower and more deliberate turns than typical UK urban roads.
• Major corridors such as Colchester Avenue have been restriped from four lanes to three, with added bike lanes that narrow the space available for vehicles.
• Riverside Avenue features a mix of pavements, cycle lanes, and multi-use paths that create an asymmetric layout unfamiliar to first-time visitors.
• Downtown Burlington is actively being reconstructed in some areas, with temporary lane configurations that differ from what mapping apps may show.

Burlington's driving culture strongly emphasises yielding to cyclists and pedestrians, who share space on many streets. Take extra care at intersections and when making turns.

Vermont roads outside the city include a significant proportion of unpaved rural roads, which are worth noting if you plan to explore the countryside in your Hertz hire. Check your hire agreement for any restrictions on unpaved road use.

When you pick up your Hertz hire in Burlington, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until the hold is released after you return the vehicle.

For Hertz hires in the United Kingdom, including Burlington, the typical hold is approximately US$300 to US$400 for a standard vehicle. The exact amount can vary based on vehicle class, hire duration, and location-specific policies. Premium or speciality vehicles may carry a higher hold.

Important requirements:

• The credit card must be a major credit card (not a debit or prepaid card) with the main driver’s name printed on the physical card.
• The card must have sufficient available credit to cover both the hold and any expected charges.
• Virtual or single-use card numbers are not accepted at the Hertz counter.

After you return the vehicle in Burlington, the Hertz desk releases the hold. However, your bank or card issuer controls when the credit reappears on your account, which can take up to 15 business days. Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on the authorisation.

Yes, most bookings made through Hola Car Rentals include Travel Assistance provided by Terrawind Global Protection, and this applies to Hertz hires originating in Burlington.

This benefit is particularly relevant if you plan to drive beyond Burlington into Vermont's rural areas or neighbouring states, where access to services can be more limited. Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

If you need assistance during your Hertz hire in Burlington or anywhere on your trip, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free).
• WhatsApp: +1 208 910 1001.
• Email: [email protected].

Have your Hola Car Rentals confirmation number ready when you call. Important: this benefit does not apply to residents of the United Kingdom or Canada. Check your booking confirmation for the exact terms, coverage limits, and any exclusions that apply to your itinerary.

The standard minimum age to hire a Hertz in Burlington without additional surcharges is 25 years old. Drivers aged 21 to 24 can hire but will be subject to a daily young-driver surcharge, and most vehicle classes are restricted to drivers aged 25 and over.

Vehicle classes typically restricted to 25 and older at the Hertz counter in Burlington include full-size saloons, full-size SUVs, minivans, vans, convertibles, luxury, and premium categories. Younger drivers are generally limited to economy, compact, and intermediate classes.

Vermont is not one of the states (New York and Michigan) where law requires hire companies to serve drivers aged 18 and older, so the Hertz standard policy of 21 as the minimum applies in Burlington.

Regardless of age, all drivers must present:

• A valid driver’s licence in good standing.
• A major credit card in the main driver’s name for the authorisation hold.
• An International Driving Permit if the licence uses a non-Latin alphabet.

If you are between 21 and 24, budget for the young-driver surcharge when comparing rates for your Burlington Hertz hire, as it is paid at the counter and is not included in the prepaid rate.

Yes, you can add an additional driver to your Hertz hire in Burlington, either as part of your rate or by paying a fee at the counter.

For Hertz hires in Burlington, the additional driver fee is US$13.50 per hire day plus applicable taxes, with a maximum cap of US$189 plus taxes for longer hires. Check your Hola Car Rentals confirmation before arriving at the counter, as some rates include one additional driver at no extra cost.

Requirements for adding a driver at the Hertz counter in Burlington:

• The additional driver must be present at pickup and show a valid driver’s licence.
• If their licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), they must also present an International Driving Permit.
• The additional driver must meet the minimum age requirements. Drivers aged 21 to 24 may be subject to a young-driver surcharge or may not be accepted depending on vehicle class.
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the Hertz hire agreement in Burlington are covered by the vehicle’s protections such as CDW/LDW. Anyone who drives without being named on the contract may void that cover, so always add every driver at the counter before leaving.

Hertz hires in Burlington follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return at the Burlington Hertz location:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• During your hire, use the correct fuel type as shown in the vehicle. Wrong-fuel incidents are not covered and may generate additional charges.
• Before returning to the Burlington Hertz location, refuel within approximately 10 miles of the return address (1200 Airport Drive for the airport location, or 1335 Shelburne Road for the city location). Keep your fuel receipt.
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge on your phone.

If you return the Hertz vehicle in Burlington with less fuel than recorded at pickup, you may be charged for the shortfall at the partner’s refuelling rate, which is typically higher than the pump price, plus a service fee. Returning the tank full is always the most cost-effective approach.

Yes, the two Hertz locations serving Burlington operate quite differently, and choosing the right one depends on how you are arriving.

Hertz at Burlington International Airport (BTV), 1200 Airport Drive, Suite 3, South Burlington:

• Counter is inside the terminal on the main floor, adjacent to baggage carousels.
• Vehicles are on airport property, roughly a 1 to 2 minute walk from the counter.
• No shuttle is needed. This is the most convenient option for air travellers.

Hertz at Shelburne Road, 1335 Shelburne Road, South Burlington:

• This is an off-airport location approximately 1.3 miles from BTV via Williston Road.
• There is no terminal counter, so you need separate transportation from the airport to reach it.
• This location suits renters who are not arriving by plane or who have another way to reach the office.

Both Burlington Hertz locations serve as valid pickup and return points. If you book a one-way hire between the two Burlington locations, confirm whether a drop-off fee applies before finalising your reservation. For most travellers flying into Burlington, the airport Hertz counter is the practical choice given its direct terminal access.