Enterprise Car Hire in San Diego

Hola Car Rentals is the only premium partner of the top car hire brands operating in San Diego, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in San Diego.

No. With Hola Car Rentals, all costs and charges for your booking in San Diego are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in San Diego charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At San Diego International Airport (SAN), Enterprise does not have a counter inside the terminals. All renters must take a free shuttle to the off-site Rental Car Centre (RCC) at 3355 Admiral Boland Way, San Diego, CA 92101.

• After collecting your baggage, follow signs to the designated shuttle stops: Terminal 1 renters go to the Ground Transportation Centre via the pedestrian crossing; Terminal 2 renters go to the Transportation Plaza outside baggage reclaim.
• Board the free white and green shuttles, which run every 5 to 10 minutes, 24 hours a day, 7 days a week. The journey takes approximately 10 to 15 minutes.
• At the RCC, proceed to the Enterprise counter in the main hall for check-in and paperwork, then walk to the vehicle bay.

From baggage reclaim to driving away, allow 30 to 45 minutes under normal conditions. Add extra time during peak hours or if queues are long. If you are collecting from a city location such as the Downtown branch at 1 Market Pl, San Diego, CA 92101, no shuttle is required and you go directly to the Enterprise counter.

Enterprise counter hours in San Diego vary by location, so it is important to confirm your specific branch before you travel.

• City and city centre branches, such as the Grand Hyatt location at 1 Market Pl, San Diego, typically operate Monday to Friday from 7:30 or 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and are closed on Sundays.
• The airport Rental Car Centre (RCC) at 3355 Admiral Boland Way, San Diego offers 24/7 shuttle service, but the Enterprise counter itself has limited hours and is not open around the clock.
• After-hours key drop is available at the RCC for returns outside counter hours.

If you are arriving late at San Diego International Airport, your shuttle to the RCC will still run, but you should confirm that the Enterprise counter will be staffed at your arrival time. For non-airport San Diego locations, collection service within 10 miles is available during business hours only. Always check your booking confirmation for the exact hours applicable to your reservation.

San Diego has very limited toll exposure compared to other parts of California. The main toll feature in the area is the I-15 Express Lanes, which use dynamic pricing for solo drivers (car pools travel free) and require FasTrak enrolment or plate-based payment. Most standard highways in and around San Diego are free if you avoid express lanes.

All Enterprise hire vehicles in San Diego come equipped with an electronic toll device or plate-based billing system. At the Enterprise counter, you will typically be offered two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per day, covering all toll usage during your hire.
• Pay per use: if you decline the package, Enterprise will charge you the actual toll amounts plus daily or administrative processing fees, billed to your card after the hire, sometimes weeks later.

California uses the FasTrak electronic system exclusively. Out-of-state transponders such as SunPass or E-ZPass are not compatible. If you plan to drive beyond San Diego into Orange County or the Los Angeles area, toll exposure increases significantly on roads such as SR-73, SR-241, and the I-10 and I-110 Express Lanes.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to your Enterprise hire in San Diego and any toll roads you use during your trip.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your booking total is US$600, the cap is US$30. If you paid US$18 in tolls, you receive US$18 back. If you paid US$50, you receive US$30.

To claim your cashback after returning your Enterprise vehicle in San Diego:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback, followed by your reservation number.
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire period.

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Note that this benefit does not mean tolls are included in your booking. You still pay tolls normally through the Enterprise toll programme or directly, and Hola Car Rentals reimburses you afterwards.

No, out-of-state toll transponders such as SunPass, E-ZPass, or similar devices from other states are not compatible with California toll facilities, including those in and around San Diego.

California uses only the FasTrak electronic toll system across all toll roads, bridges, and express lanes, including the I-15 Express Lanes in San Diego. Your options when hiring from Enterprise in San Diego are:

• Enroll in the Enterprise toll programme at the counter (approximately US$4.95 per day, capped at US$34.65 per hire, plus actual tolls at the highest undiscounted rate).
• Add your hire vehicle's licence plate to a personal FasTrak account before or during your trip.
• Pay tolls directly through the toll agency's website, typically within 5 days before or after use on The Toll Roads.

If you do not enrol in any programme and drive through a cashless toll in San Diego or elsewhere in California, the toll authority will invoice Enterprise via licence plate recognition, and Enterprise will bill you the toll plus high administrative processing fees, which can exceed FasTrak rates by 30 to 50%. On express lanes, driving without FasTrak may also result in a violation.

At any Enterprise location in San Diego, including the airport Rental Car Centre and city centre branches, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence with a photograph. Digital licences are not accepted. If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, you must also carry an International Driving Permit (IDP) as a translation alongside your original licence.
• A major credit card in the main driver’s name, with the driver’s name printed on the physical card, for the security deposit hold. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.
• A valid passport or government-issued photo ID (recommended for international visitors).
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting from abroad.

The IDP is a translation document only and cannot be used without your original licence. If you think you may need one, obtain it in your home country before travelling, as US issuers such as AAA do not issue IDPs to non-US licence holders. All documents presented at the Enterprise counter in San Diego must be physical originals.

When collecting your Enterprise hire in San Diego, a temporary authorisation hold will be placed on your major credit card at the counter. This is not a charge but reduces your available credit until released after the hire ends.

For standard vehicles hired in the United States, including San Diego, typical holds range from approximately US$300 to US$400. However, the exact amount varies depending on:

• The vehicle class you are hiring (premium or speciality vehicles may carry higher holds).
• The specific Enterprise location, whether airport or city centre branch.
• The hire duration and season.

The hold is released after you return the vehicle and the contract closes. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 working days. To avoid issues at the Enterprise counter in San Diego, bring a backup credit card in your name, notify your bank of your travel dates to prevent fraud blocks, and confirm you have sufficient available credit before arriving. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.

Yes, Enterprise in San Diego applies a young driver surcharge for renters between the ages of 21 and 24. The standard Enterprise fee for underage drivers is US$15 per day plus applicable taxes, paid at the counter.

In addition to the surcharge, drivers under 25 face vehicle class restrictions at San Diego Enterprise locations. Categories such as full-size saloons, SUVs, minivans, convertibles, luxury, and premium vehicles are typically reserved for renters aged 25 and over. Economy, compact, and intermediate classes are generally available to younger renters.

The minimum age to hire from Enterprise in San Diego without a surcharge is 25. Renters aged 20 or younger are generally not eligible to hire in California outside of specific state exceptions that apply only to New York and Michigan.

If you are between 21 and 24 and travelling from Latin America or the Caribbean, certain Hola Car Rentals rates fulfilled by Avis or Budget (not Enterprise) may waive the underage fee. This exception does not apply to Enterprise hires in San Diego. Always check your booking confirmation for the exact surcharge and class restrictions that apply to your reservation.

Most bookings made through Hola Car Rentals, including Enterprise hires in San Diego, include travel assistance provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other covered incident while driving in the San Diego area or on nearby highways such as I-15 or I-805.

Core benefits typically include:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this cover applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit. It also does not cover damage to the Enterprise hire vehicle itself (that is handled by CDW/LDW) or third-party liability to others. Always review your booking confirmation for the exact terms and coverage limits that apply to your San Diego hire.

Yes, one-way hires are available through Enterprise in San Diego, but they must be booked in advance and may carry a drop-off fee depending on your return location.

Key points to know before booking a one-way Enterprise hire from San Diego:

• A one-time drop-off fee may apply when returning to a different city or airport. The amount varies by pickup and return location and will be disclosed during the booking process under the "To pay at destination" section.
• Returning within San Diego, for example from the airport Rental Car Centre to the city centre branch at 1 Market Pl, could still trigger a drop-off fee or a different rate.
• Cross-border one-way hires, such as returning to Mexico, are often restricted or not permitted. Confirm with Enterprise before booking.

When booking through Hola Car Rentals, the drop-off fee for your San Diego Enterprise hire will always be shown on the rate details page before you confirm. If the fee does not appear, it means no drop-off charge applies to your specific route. This fee cannot be prepaid and is paid directly at the Enterprise counter in San Diego at collection.

At Enterprise locations in San Diego, including the airport Rental Car Centre and city centre branches, third-party liability insurance is not automatically included in your reservation. All protection products are optional and offered at the counter during check-in.

The main options available from Enterprise in San Diego include:

• Damage Waiver (DW): ranges from approximately US$19.99 to US$100.00 per day depending on vehicle type. Reduces or eliminates your financial responsibility for damage to the hire vehicle.
• Supplemental Liability Protection (SLP): approximately US$12.95 per day, providing up to US$300,000 combined single limit for third-party liability claims against you.
• Extended Protection (EP): offers additional third-party liability with limits up to US$1,000,000 per accident where available.
• Personal Effects Cover (PEC): covers personal belongings against loss or damage for an additional daily charge.
• Roadside Assistance Protection (RAP): includes 24/7 roadside assistance, lost key replacement, and flat tyre service for an additional fee.

Before declining any cover at the Enterprise counter in San Diego, check whether your personal motor insurance policy or credit card extends to hire vehicles in the United States, and confirm the exact terms with your provider.

Enterprise in San Diego uses a full-to-full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges when returning your Enterprise hire in San Diego:

• Check the fuel gauge with the agent at collection and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge at collection.
• Refuel within approximately 10 miles of the return location. For airport returns, petrol stations along Pacific Highway near the Rental Car Centre at 3355 Admiral Boland Way are the most convenient option.
• Keep your final fuel receipt showing the date, time, and station address.
• For after-hours returns at the San Diego airport RCC, leave the receipt in the key drop envelope and keep a photo of the full gauge on your phone.

If you return the Enterprise vehicle in San Diego with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. The full-to-full policy applies regardless of whether you prepaid your booking online.

Yes, you can add an additional driver to your Enterprise hire in San Diego, but the additional driver must be present at the counter during collection with their own valid driver’s licence.

Key details for adding a driver to an Enterprise reservation in San Diego:

• If your Hola Car Rentals booking confirmation states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no cost.
• If the additional driver is not included in your rate, Enterprise in San Diego charges US$15 per day plus applicable taxes for each extra driver.
• The additional driver must meet the same document requirements as the main driver, including an International Driving Permit if their licence uses a non-Latin alphabet.
• Age rules apply: the additional driver must meet the minimum age requirement. Drivers aged 21 to 24 may be subject to the young driver surcharge.
• Both the main driver and the additional driver must sign the hire agreement at the Enterprise counter in San Diego.

Only drivers named on the hire agreement are covered by protections such as CDW/LDW and liability cover. If someone not listed on the contract drives the Enterprise vehicle in San Diego, cover may be void and additional charges may apply.