Enterprise Car Hire
in Sacramento

Hola Car Rentals is the only premium partner of the top car hire brands operating in Sacramento, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Sacramento.

No. With Hola Car Rentals, all costs and charges for your booking in Sacramento are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Sacramento charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Sacramento International Airport, the Enterprise hire counter is not located inside the passenger terminals. It is situated at 6327 Aviation Dr, within the airport grounds, approximately 0.8 miles from the terminals.

After collecting your luggage, proceed to the designated shuttle stop outside the baggage claim area, adjacent to the security exit. Complimentary shuttles operate approximately every 10 minutes and take you directly to the Enterprise hire centre at 6327 Aviation Dr, where you complete the paperwork and collect your vehicle.

The Sacramento airport Enterprise branch operates from 7:00 AM to 11:59 PM daily, accommodating most arriving flights. If your flight lands close to midnight, plan accordingly, as after-hours service details are not specified for this location.

Please bring your booking confirmation, a valid driving licence, and a major credit card in the main driver’s name to expedite the process at the Enterprise counter in Sacramento.

To collect your Enterprise hire car in Sacramento, you must present the following physical documents at the counter:

• A valid, original driving licence in the main driver’s name
• A major credit card with the driver’s name printed on it for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from abroad)

If your driving licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Enterprise counter in Sacramento. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

Yes, a major credit card in the main driver’s name is required to hire from Enterprise in Sacramento.

At the Sacramento Enterprise counter, the agent will place a temporary authorisation hold on your credit card to cover the security deposit. This hold is not a charge, but it reduces your available credit until the hire is concluded and your bank releases it, which can take up to 15 working days after return.

• The card must be a major credit card (Visa, Mastercard, Amex, etc.) with the driver’s name physically printed on it
• Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit
• Typical holds for standard vehicles in the United Kingdom range from GBP 300 to GBP 400, though the exact amount is set by Enterprise at the Sacramento branch

Even if you prepaid your booking online, you must still present a physical credit card at the Enterprise Sacramento counter for the authorisation hold. It is strongly recommended to bring a backup credit card in case your primary card is declined.

Yes, Enterprise in Sacramento offers a toll programme called TollPass that covers California's FasTrak toll network, including routes from Sacramento to the Bay Area such as the Bay Bridge and Golden Gate Bridge.

California uses FasTrak as its statewide electronic toll system. All toll roads, bridges, and express lanes are fully cashless, meaning you cannot pay with cash at most facilities. The Enterprise TollPass programme operates as follows:

• Cost: US$4.95 per day, with a maximum charge of US$34.65 per hire period
• Actual tolls are charged on top of the daily fee, at undiscounted invoice rates
• You enrol at the Enterprise Sacramento counter when you collect the vehicle
• Toll charges and daily fees are billed to your credit card 4 to 6 weeks after the hire ends

If you decline the TollPass, Enterprise will still bill you for any tolls incurred (via licence plate recognition), plus administrative processing fees, which can be significantly higher than FasTrak rates. For example, Bay Area bridge crossings range from approximately US$7 to US$15 each.

You may also pay tolls directly through the FasTrak website or app by registering your hire plate, which can be a lower-cost alternative for light toll usage during your Sacramento hire.

Yes, hiring from Enterprise at Sacramento International Airport (SMF) includes additional charges on top of the base hire rate.

Standard airport-related charges at the Sacramento Enterprise branch typically include:

• Airport Concession Recovery Fee (ACRF): approximately 8 to 10 per cent of the base rate, charged by Enterprise to recover the cost of operating at the airport
• Customer Facility Charge (CFC): approximately GBP 4.50 per day, which funds the hire car centre at 6327 Aviation Dr
• City and county taxes: approximately 10 to 12 per cent combined, varying by vehicle class

These fees are standard for airport hires across the United States and are not unique to Enterprise or Sacramento specifically. However, they can add significantly to the total cost of your hire.

If you wish to avoid airport concession fees, Enterprise also operates a centre in downtown Sacramento at 722 12th St, where off-airport hires are typically 20 to 30 per cent cheaper. The trade-off is that the downtown branch has shorter hours (7:30 AM to 6:00 PM on weekdays, 9:00 AM to 2:00 PM on weekends) and requires you to organise your own transport from the airport.

Yes, Enterprise in Sacramento charges a young driver surcharge for drivers aged between 21 and 24.

In the United Kingdom, the standard minimum age to hire without a surcharge is 25. At Enterprise Sacramento branches, drivers aged 21 to 24 can hire but will pay an additional daily fee. The Enterprise young driver surcharge is GBP 15 per day, plus applicable taxes, on top of the base hire rate.

Additional restrictions that apply to under-25 drivers at Enterprise in Sacramento include:

• Most premium, luxury, full-size SUV, minivan, and specialised vehicle classes are restricted to drivers aged 25 and over
• Economy, compact, and intermediate vehicle classes are generally available to young drivers
• The additional driver must also meet age requirements; if an additional driver is under 25, the surcharge may apply to them as well

If you are between 21 and 24 and from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis or Budget (not Enterprise) may waive the underage fee. For Enterprise hires in Sacramento, the standard young driver surcharge applies regardless of nationality.

Yes, all Hola Car Rentals bookings, including Enterprise hires in Sacramento, include Tolls Cashback of up to 5 per cent of your total booking value for tolls paid during your hire.

Sacramento is located in Northern California, where toll exposure is highest when travelling to the San Francisco Bay Area. Common toll costs include Bay Area bridge crossings at approximately US$7 to US$15 each, and express lane charges that vary dynamically. Whether you use the Enterprise TollPass programme or pay tolls directly, you can claim cashback after your hire concludes.

To claim your Tolls Cashback after your Enterprise Sacramento hire:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement from Enterprise, and a toll receipt or invoice showing the charges

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts from your Sacramento trip.

Yes, you can add an additional driver to your Enterprise hire in Sacramento, either as part of your booking or at the counter during collection.

For Enterprise Sacramento hires, the additional driver fee is GBP 15 per day plus applicable taxes. Some Hola Car Rentals rate plans include one additional driver at no extra cost, so check your booking confirmation before arriving at the counter.

To add an additional driver at the Enterprise Sacramento counter:

• The additional driver must be physically present at collection
• They must present a valid driving licence (and an IDP if their licence uses a non-Latin alphabet)
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver must meet the minimum age requirements; drivers under 25 may be subject to a young driver surcharge

Only drivers listed on the Enterprise hire agreement in Sacramento are covered by the vehicle’s protections, including CDW/LDW and liability cover. If someone not listed on the agreement drives the vehicle, cover may be void. If you need to add a driver after collection, visit an Enterprise branch in Sacramento to update the agreement.

Sacramento has several driving characteristics that can catch first-time visitors unawares, especially if arriving from outside the United Kingdom.

Key points to know before driving your Enterprise hire in Sacramento:

• Downtown one-way street conversions: Sacramento is actively converting historic one-way streets to two-way traffic in the city centre. Streets such as 5th Street (between X Street and I Street) and segments near I Street (15th to 21st) are being modified, which can create confusing signage and unexpected lane configurations
• Wide, high-speed urban streets: Many of Sacramento's downtown streets were designed in the 1950s and 1970s for high vehicle capacity, resulting in wide lanes where traffic moves faster than expected for an urban environment
• I-5 and Richards Boulevard interchange: This primary access point to the Railyards and River District from I-5 has deficient ramps with peak-hour queuing onto the mainline motorway, which is relevant if your Enterprise Sacramento pick-up or drop-off involves this corridor
• California driving laws apply: Drive on the right side of the road, obey posted speed limits, and note that California has strict hands-free mobile phone laws while driving

Fuel prices in Sacramento follow California averages, which are generally higher than the UK average. Plan to refuel near the Enterprise return location before dropping off your vehicle.

Enterprise hires in Sacramento follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Enterprise Sacramento hire:

• Check the fuel gauge with the Enterprise agent at collection and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at the start of the hire
• Refuel within approximately 10 miles of the Enterprise return location in Sacramento before dropping off the vehicle
• Keep your final fuel receipt as proof of a full tank

If you return the vehicle below the recorded starting level, Enterprise will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee.

Note that fuel prices in Sacramento align with California averages, which are generally higher than the UK average. Budget accordingly, especially if you plan to drive to the Bay Area or other regions during your hire. For after-hours returns at the Sacramento Enterprise location, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your phone.

Yes, it is sometimes possible to collect your Enterprise hire in Sacramento earlier than your scheduled time, but it depends on vehicle availability at the specific location.

Early collection at the Enterprise Sacramento airport branch (6327 Aviation Dr) or the downtown branch (722 12th St) is subject to availability at the time you arrive. There is no guarantee that your vehicle will be ready before your confirmed collection time.

Important points about early collection for Enterprise hires in Sacramento:

• If a vehicle is available and Enterprise accommodates an earlier collection, your hire period may be re-priced from the new start time, which could affect your total cost
• The Sacramento airport Enterprise branch is open from 7:00 AM to 11:59 PM daily, so early morning arrivals can generally be accommodated within those hours
• The downtown Sacramento Enterprise branch opens at 7:30 AM on weekdays and 9:00 AM on weekends, so very early collections are not possible there

If your flight arrives significantly earlier than planned, head to the Enterprise counter at Sacramento Airport and enquire about availability. Keep your booking confirmation handy so the agent can locate your reservation quickly.

Yes, most Hola Car Rentals bookings, including Enterprise hires in Sacramento, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.

This benefit is particularly useful if you experience an emergency during your Sacramento hire, such as a medical incident on the motorway or a breakdown in a less accessible area. Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To contact the assistance line 24/7, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United Kingdom or Canada. If you are a UK or Canadian resident hiring a vehicle in Sacramento, this cover is not available to you. It also does not cover damage to the hire vehicle itself (covered by CDW/LDW) or third-party liability (covered by LIS/SLI).

Check your booking confirmation for the exact terms and coverage limits that apply to your Sacramento Enterprise hire.

Yes, one-way hires are available with Enterprise in Sacramento, allowing you to collect in Sacramento and return the vehicle at a different location, such as San Francisco, Los Angeles, or another Californian city.

However, one-way hires usually involve a drop-off fee, which is a one-time charge set by Enterprise to reposition the vehicle. Key points to note:

• The drop-off fee varies depending on the route, distance, vehicle class, and season
• The fee is displayed during the booking process under the charges payable at destination, so you will see it before confirming your reservation
• Same-city pickups and returns (for example, Sacramento Airport to downtown Sacramento) often have no drop-off fee
• Long-distance one-ways, such as Sacramento to Los Angeles, typically carry a higher fee
• Cross-border one-ways (e.g., into Mexico or Canada) may be restricted or require special authorisation from Enterprise

If you need to amend your drop-off location after booking your Sacramento hire, contact support promptly, as route changes can reprice the hire and may affect availability. Always verify the drop-off fee on your booking confirmation before arriving at the Enterprise counter in Sacramento.