VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Enterprise in Gaspé include that other companies don't offer?
Hola Car Rentals is a premium partner of the leading car hire companies in Gaspé, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:
- Full vehicle coverage with no excess (applies only to certain rates and itineraries)
- Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
- Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Gaspé.
Will I face unexpected charges at the Enterprise counter in Gaspé when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Gaspé are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Gaspé charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Enterprise counter at Gaspé Airport (YGP)?
The Enterprise counter at Gaspé Airport (YGP) is located inside the terminal building at 60 Rue De L'Aeroport, Gaspé, QC G4X 2K2. It is within walking distance from the arrivals area, so no shuttle or bus is required to reach it.
There is also a second Enterprise location in the city centre at 164 Bd De Gaspé, Gaspé, QC G4X 1A9, which offers a pick-up service. Both locations share the same operating hours: Monday through Friday, 08:00 to 17:00. Neither location is open on Saturdays or Sundays, and after-hours pickup or key drop is not available at either site.
Plan your arrival accordingly. If your flight lands outside of those hours or on a weekend, you will not be able to collect your Enterprise vehicle until the next available business day during operating hours.
What are the operating hours for Enterprise in Gaspé?
Both Enterprise locations in Gaspé operate Monday through Friday from 08:00 to 17:00. Neither the airport branch at Gaspé Airport (YGP) nor the city centre branch at 164 Bd De Gaspé is open on Saturdays or Sundays.
After-hours pickup and after-hours key drop are not available at either Enterprise location in Gaspé. This is an important consideration if your flight arrives late in the afternoon or on a weekend.
- Airport location (YGP): 60 Rue De L'Aeroport, Gaspé, QC G4X 2K2
- City centre location: 164 Bd De Gaspé, Gaspé, QC G4X 1A9
- Hours: Monday to Friday, 08:00 to 17:00
- Saturday and Sunday: closed
If your travel schedule puts you outside these windows, contact Enterprise in advance or adjust your booking dates to ensure you can collect your vehicle during staffed hours.
What documents do I need to pick up my Enterprise rental car in Gaspé?
To collect your Enterprise rental car in Gaspé, you must present the following physical documents at the counter:
- A valid, unexpired driver’s licence in the main driver’s name (physical card only; digital licences are not accepted)
- A major credit card with the driver’s name printed on the card, for the authorisation hold
- A passport or valid government-issued photo ID
- Your booking confirmation
A specific requirement applies at Enterprise locations in Gaspé and across Quebec: the name and address on your driver’s licence must match your current home address, and that address must be within 50 km of the branch or from within Quebec province. If your address does not match, you must present two items showing your current address, such as an original utility bill, a mobile phone bill, a payslip or payslip dated within 30 days, or an original auto insurance declaration page.
If your driver’s licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence.
Do toll roads in Quebec affect my Enterprise rental in Gaspé?
Yes, Quebec has cashless toll roads, which means you cannot pay with cash at toll booths. All tolls must be settled online or through a billing programme, so it is worth understanding how this works before driving your Enterprise hire car around Gaspé and the wider Gaspé Peninsula.
Enterprise offers a TollPass service at some locations, which typically carries a TollPass Convenience Charge (TCC) of US$3.95 to US$4.95 per day, not to exceed US$30 per rental period, plus the actual toll amounts charged. Ask the Enterprise agent in Gaspé at pickup whether TollPass is available for your hire.
If you choose not to enrol in a toll programme and drive on a toll road, the hire company may charge the toll amount plus administrative or processing fees to your credit card after the hire ends. Toll charges can appear on your statement several weeks after you return the vehicle.
All bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your hire. To claim, email [email protected] within 30 days of returning the vehicle, attaching your hire agreement and toll receipts.
How does adding an additional driver work at Enterprise in Gaspé?
Yes, you can add an additional driver to your Enterprise hire in Gaspé, but the additional driver must be present at the counter at pickup with a valid driver’s licence.
At Enterprise locations in Gaspé, the fee for an additional driver is US$15 per day plus applicable taxes when it is not already included in your rate. Check your booking confirmation before arriving: if it states "Additional driver free of charge," no fee applies for the first extra driver.
A notable exception applies at Enterprise in Gaspé: the renter’s spouse or domestic partner who meets age and licence requirements may be added as an authorised driver at no charge. Any other additional driver beyond that will be subject to the daily fee.
- The additional driver must appear in person at pickup
- They must present a valid, unexpired driver’s licence
- They must sign the hire agreement
- Only named drivers on the agreement are covered by protections such as CDW/LDW
If someone drives the Enterprise vehicle in Gaspé who is not listed on the hire agreement, cover may be void and additional charges could apply.
Is a credit card required to rent from Enterprise in Gaspé?
Yes, a major credit card in the main driver’s name with the driver’s name printed on the card is required to hire from Enterprise in Gaspé. The card is used to place a temporary authorisation hold at pickup, which reduces your available credit until the hold is released after you return the vehicle.
Typical security deposit holds for hires in Canada range from GBP 225 to GBP 375, though some locations may hold up to approximately GBP 560 depending on the vehicle class and Enterprise’s local policy in Gaspé.
- Debit cards and prepaid cards are not accepted for the authorisation hold
- Virtual or digital-only card numbers are not accepted; you must present the physical card
- The card must be in the main driver’s name, not a third party’s name
- Even if you prepay your booking online, you must still present a physical credit card at the Enterprise counter in Gaspé
It is advisable to notify your bank before travelling and to bring a backup credit card in case your primary card is declined. The hold is released after you return the vehicle, but your bank may take up to 15 working days to reflect the release.
Can I return my Enterprise car in a different city from Gaspé?
It may be possible to return your Enterprise hire car to a different city from Gaspé, but a one-way drop-off fee will likely apply and availability depends on the specific route and Enterprise’s policies at the time of booking.
Gaspé is a remote location on the tip of the Gaspé Peninsula in Quebec, which can affect one-way hire availability and pricing. Routes between remote areas and other cities often carry higher repositioning fees or may not be permitted at all.
When booking through Hola Car Rentals, any applicable drop-off fee for your Enterprise one-way hire from Gaspé will be shown on the rate details page under the "To pay at destination" section before you confirm. This fee is not prepaid and is not covered by No Extra Charges© Coverage unless it was not disclosed during booking.
- Check the details page during booking to confirm whether a drop-off fee applies to your route
- Cross-border one-way hires (for example, from Gaspé to the United Kingdom) may be restricted or carry higher fees
- Changing your return location after booking may reprice the hire and recalculate any drop-off fee
What driving rules should I know before taking my Enterprise hire on the Gaspé Peninsula roads?
Driving your Enterprise hire car around Gaspé and the Gaspé Peninsula involves some route characteristics that differ from driving in central Canada or urban Quebec.
Route 132 forms a loop around the entire Gaspé Peninsula and includes multiple concurrencies with Route 198 and Route 197 near Gaspé itself. The road changes direction in ways that can disorient first-time visitors, particularly near Percé where the highway shifts between east and west orientations. Route 198 is a two-lane road through the Appalachians running approximately 132 to 140 km and serves as a shortcut between the coast and Gaspé, but it involves steep grades and passes through mountain terrain.
Within the town of Gaspé, Wayman Street operates as a one-way uphill road (from Gaspé Boulevard to Wakeham Street), a change introduced for traffic management and snow clearance. Watch for local signage, as this may not appear on older navigation maps.
- Quebec drives on the right side of the road, the same as the rest of Canada and the United States
- Speed limits are posted in kilometres per hour
- Winter driving conditions on the peninsula can be severe; check road conditions before long drives
- Keep your Enterprise hire agreement and roadside assistance contact information accessible at all times
What travel assistance is included with my Enterprise booking in Gaspé?
Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, and this benefit can be especially valuable when driving your Enterprise hire car in a remote area like Gaspé, far from major urban centres.
Core benefits typically include:
- Travel insurance with medical cover for up to 5 passengers
- Legal assistance in the event of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
If you experience a medical emergency or need legal support after an incident on the Gaspé Peninsula roads, you can reach the assistance line 24 hours a day, 7 days a week by calling +1 888 980 9992 (toll-free or collect), or via WhatsApp at +1 208 910 1001, or by emailing [email protected]. Have your Hola Car Rentals confirmation number ready when you call.
Important: this travel assistance benefit applies only to non-North American customers. Canadian and United States residents do not qualify for this coverage. Check your booking confirmation for the exact terms and coverage limits that apply to your Enterprise hire in Gaspé.
What fuel policy applies to Enterprise hires in Gaspé?
Enterprise hires in Gaspé follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.
At pickup, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.
When returning your Enterprise vehicle in Gaspé, refuel within approximately 15 km of the return location so the tank does not drop below full before you arrive. Keep your fuel receipt as proof in case a charge is disputed.
- If you return the vehicle with less than a full tank, Enterprise may charge a fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a service fee
- If the vehicle was not full at pickup, the starting level must be noted on the agreement and you only need to return it at that same level
- Wrong fuel type incidents are not covered by the fuel policy and may generate separate charges
Gaspé is a remote area, so identify the nearest fuel station to the Enterprise return location before your final drive back.
Does insurance come included with my Enterprise hire in Gaspé?
In Gaspé and across Canada, provincial law requires every vehicle on the road to carry third-party liability insurance. When you hire through Hola Car Rentals, this statutory liability is included with your Enterprise hire in Gaspé by default. You can also purchase higher supplementary liability limits if you want additional protection.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Enterprise vehicle itself. At Enterprise locations in Gaspé, a Damage Waiver is available at the counter for approximately CAD 29.99 to CAD 49.99 per day. Check your booking confirmation to see whether CDW/LDW is already included in your rate.
- CDW/LDW covers damage to the hire car from collision, theft, or vandalism, subject to any deductible stated in the agreement
- CDW/LDW does not cover damage you cause to other vehicles or people; that is handled by third-party liability
- Personal injuries and personal belongings are separate coverages (PAI and PEC)
- Only drivers named on the Enterprise hire agreement in Gaspé are covered
Review your Hola Car Rentals confirmation carefully before arriving at the Enterprise counter in Gaspé to understand exactly what is included and what remains optional.
What happens if my flight arrives late and the Enterprise counter in Gaspé is closed?
If your flight arrives after 17:00 on a weekday, or at any time on a Saturday or Sunday, the Enterprise counter in Gaspé will be closed and you will not be able to collect your vehicle. Neither the airport location at Gaspé Airport (YGP) nor the city centre branch offers after-hours pickup or key drop.
Enterprise and other hire companies will generally hold your booking for up to 24 hours from the original pickup time. If your delay is less than 24 hours and you can arrive during the next available business day within operating hours, your reservation should still be honoured.
- If your delay is less than 24 hours: plan to collect the Enterprise vehicle on the next business day during the 08:00 to 17:00 window
- If your delay is greater than 24 hours: contact Hola Car Rentals via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible
Given Gaspé's remote location and the limited operating hours at Enterprise, it is strongly recommended to book a flight that arrives well before 17:00 on a weekday to avoid being stranded without a vehicle overnight.
Do I need an International Driving Permit to rent from Enterprise in Gaspé?
Whether you need an International Driving Permit (IDP) to rent from Enterprise in Gaspé depends on the language and alphabet of your driver’s licence.
Visitors from the United States, U.S. territories, or other Canadian provinces can generally drive with a valid, unexpired government-issued driver’s licence. Digital licences are not accepted; you must present the physical card.
An IDP is required alongside your original licence if your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. In that case, the IDP serves as a translation and must be carried together with the original licence at all times. The IDP alone is not valid and will not be accepted without the original.
- Latin-alphabet licences (English, French, Spanish, etc.): an IDP is recommended but not mandatory at Enterprise in Gaspé
- Non-Latin-alphabet licences: an IDP is mandatory
- Obtain your IDP in your home country before travelling; it cannot be issued abroad
- All documents presented at the Enterprise counter in Gaspé must be physical originals
If you are unsure whether your licence qualifies, obtain an IDP before your trip to avoid any issues at the Enterprise counter in Gaspé.
- Choosing a selection results in a full page refresh.
- Opens in a new window.
Suggested Currencies
- $ USD - United States Dollar
- € EUR - Euro
Other Countries
-
Albania
-
Algeria
-
Andorra
-
Angola
-
Antigua & Barbuda
-
Argentina
-
Australia
-
Austria
-
Bahamas
-
Bahrain
-
Bangladesh
-
Barbados
-
Belgium
-
Belize
-
Benin
-
Bermuda
-
Bolivia
-
Bosnia & Herzegovina
-
Botswana
-
Brazil
-
British Virgin Islands
-
Bulgaria
-
Burkina Faso
-
Burundi
-
Cameroon
-
Canada
-
Cape Verde
-
Cayman Islands
-
Central African Republic
-
Chad
-
Chile
-
Colombia
-
Comoros
-
Congo - Brazzaville
-
Congo - Kinshasa
-
Costa Rica
-
Côte d’Ivoire
-
Croatia
-
Curaçao
-
Cyprus
-
Czechia
-
Denmark
-
Djibouti
-
Dominica
-
Dominican Republic
-
Ecuador
-
Egypt
-
El Salvador
-
Equatorial Guinea
-
Eritrea
-
Estonia
-
Eswatini
-
Ethiopia
-
Finland
-
France
-
Gabon
-
Gambia
-
Germany
-
Ghana
-
Greece
-
Grenada
-
Guatemala
-
Guinea
-
Guinea-Bissau
-
Guyana
-
Haiti
-
Honduras
-
Hong Kong SAR
-
Hungary
-
Iceland
-
India
-
Iraq
-
Ireland
-
Israel
-
Italy
-
Jamaica
-
Japan
-
Jordan
-
Kenya
-
Kuwait
-
Latvia
-
Lebanon
-
Lesotho
-
Liberia
-
Libya
-
Liechtenstein
-
Lithuania
-
Luxembourg
-
Madagascar
-
Malawi
-
Mali
-
Malta
-
Mauritania
-
Mauritius
-
Mexico
-
Moldova
-
Monaco
-
Montenegro
-
Morocco
-
Mozambique
-
Namibia
-
Netherlands
-
New Zealand
-
Nicaragua
-
Niger
-
Nigeria
-
Norway
-
Oman
-
Palestinian Territories
-
Panama
-
Paraguay
-
Peru
-
Philippines
-
Poland
-
Portugal
-
Qatar
-
Romania
-
Russia
-
Rwanda
-
San Marino
-
São Tomé & Príncipe
-
Saudi Arabia
-
Senegal
-
Serbia
-
Seychelles
-
Sierra Leone
-
Singapore
-
Sint Maarten
-
Slovakia
-
Slovenia
-
Somalia
-
South Africa
-
South Korea
-
South Sudan
-
Spain
-
St. Lucia
-
St. Vincent & Grenadines
-
Sudan
-
Sweden
-
Switzerland
-
Taiwan
-
Tanzania
-
Togo
-
Trinidad & Tobago
-
Tunisia
-
Türkiye
-
Turks & Caicos Islands
-
Uganda
-
Ukraine
-
United Arab Emirates
-
United Kingdom
-
United States
-
Uruguay
-
Vatican City
-
Venezuela
-
Yemen
-
Zambia
-
Zimbabwe