Dollar Car Rental in Arizona

Hola Car Rentals is the only premium partner of the top car rental brands operating in Arizona, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Arizona.

No. With Hola Car Rentals, all costs and charges for your Dollar booking in Arizona are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Arizona charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Phoenix Sky Harbor International Airport (PHX) in Arizona, Dollar operates from the Rental Car Center located at 1805 E Sky Harbor Circle South, south of the main terminal complex.

To reach the Dollar counter, follow these steps after landing:

• Exit baggage claim at Terminal 3 or Terminal 4 and look for the marked shuttle stop outside.
• Board the free Dollar shuttle, which runs approximately every 10 to 15 minutes.
• The ride to the Rental Car Center takes roughly 20 minutes.
• Once at the center, follow signage to the Dollar counter to complete your pickup.

The Dollar counter at PHX operates 24 hours a day, 7 days a week, so late-night or early-morning arrivals in Arizona are accommodated without issue. Have your booking confirmation, driver's license, and credit card ready to speed up the process at the counter.

Yes, Dollar has several off-airport locations across Arizona in addition to the Phoenix Sky Harbor Airport counter.

Off-airport Dollar locations in Arizona include cities and neighborhoods such as:

• Scottsdale at 1125 North Scottsdale Road (open Monday to Friday 08:00 to 17:00, Saturday 09:00 to 12:00, closed Sunday)
• Tempe at 7700 S Priest Drive
• Gilbert at 82 W Ray Road
• Glendale at 6409 West Glendale Avenue
• Mesa, Chandler, Peoria, Avondale, Fountain Hills, and Paradise Valley

Dollar also has a presence at Flagstaff Pulliam Airport and Mesa Gateway Airport in Arizona, making it possible to pick up a vehicle closer to your destination if you are not flying into PHX.

Keep in mind that off-airport Dollar locations in Arizona have more limited hours than the 24/7 PHX counter, so confirm the hours for your chosen location before booking to avoid arriving when the counter is closed.

Yes, after-hours returns are available for Dollar rentals in Arizona at Phoenix Sky Harbor Airport.

If you need to return your Dollar vehicle outside of staffed hours at PHX, you can drop the car in the parking lot at 402 S 40th St in Phoenix, Arizona. When doing so:

• Note the current mileage and fuel level on your contract jacket before leaving the vehicle.
• Leave the keys and contract jacket as instructed at the drop location.
• Take a photo of the fuel gauge and odometer as evidence of the vehicle's condition at return.

For off-airport Dollar locations in Arizona such as Scottsdale, after-hours return options may differ or may not be available. Always check your rental agreement for the specific instructions provided at your pickup location.

Returning the fuel tank full before drop-off is important regardless of the time. Under the standard full-to-full fuel policy, if the tank is not at the recorded starting level, Dollar may charge a refueling fee plus a service charge. Refuel close to the return point to avoid any shortfall.

No, Arizona has no toll roads, so driving your Dollar rental anywhere within the state will not generate any toll charges.

Unlike many other U.S. states, Arizona does not operate toll highways, toll bridges, or cashless express lanes. This means:

• No transponder or e-Toll program enrollment is needed for travel within Arizona.
• You will not receive any post-rental toll invoices for routes driven inside Arizona.
• There are no congestion or emissions zone fees in Arizona.

If you plan to drive your Dollar rental beyond Arizona into neighboring states such as California, Nevada, or Texas, toll roads may apply in those states. In that case, the vehicle's built-in toll device or the Dollar toll program would become relevant, and charges would be billed per use plus any applicable administrative fees.

Always confirm cross-state driving is permitted under your rental agreement before leaving Arizona.

To pick up a Dollar rental car in Arizona, you must present a complete set of physical documents at the counter. Digital copies are not accepted.

• A valid, original driver's license in the main driver's name. If your license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside the original license.
• A major credit card physically printed with the main driver's name, with sufficient available credit to cover the security deposit hold (typically around US$300 to US$400 in Arizona).
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting Arizona from abroad.

Debit cards and prepaid cards are not accepted for the security deposit at Dollar counters in Arizona. Bring a backup credit card in your name in case your primary card is declined. All named drivers must be present at pickup with their own valid license.

Yes, Tolls Cashback is included with all Hola Car Rentals bookings, including Dollar rentals in Arizona, and it applies even if you drive into neighboring states where tolls exist.

Since Arizona itself has no toll roads, you would only accumulate toll charges if you drive your Dollar rental outside Arizona into states such as California, Nevada, or Texas. If that happens, you can claim back up to 5% of your total booking value for tolls paid during the rental period.

To claim your Tolls Cashback after returning your Dollar vehicle:

• Email [email protected] within 30 days of returning the car.
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number.
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid.

Refunds are issued to the original payment method used for your Arizona booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

The minimum age to rent a Dollar car in Arizona without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged an additional daily underage fee.

For Dollar rentals in Arizona, the young-renter surcharge is US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes for the rental period.

Additional age-related rules to keep in mind for Arizona:

• Drivers under 25 are restricted from renting certain vehicle classes, including full-size sedans, SUVs, minivans, convertibles, luxury, and premium vehicles.
• Economy, compact, and intermediate categories are generally available to drivers aged 21 to 24.
• All drivers, regardless of age, must present a valid driver's license and a major credit card in their name for the security deposit.

Arizona does not have the same state-law exceptions as New York or Michigan, so the Dollar standard policy of 21 as the minimum age with a surcharge applies. Drivers under 21 cannot rent a Dollar vehicle in Arizona.

When you pick up a Dollar rental car in Arizona, the counter will place a temporary authorization hold on your credit card. This is not a charge but reduces your available credit until it is released after the rental ends.

For standard vehicles at Dollar locations in Arizona, the typical hold is approximately US$300 to US$400. The exact amount can vary depending on the vehicle class, rental duration, and the specific Dollar location within Arizona.

• Only a major credit card physically printed with the main driver's name is accepted for the deposit. Debit cards, prepaid cards, and virtual cards are not accepted.
• Ensure your card has sufficient available credit to cover the hold in addition to any other expected charges.
• If your primary card is declined, you may use a second credit card in your own name. Third-party cards are not permitted.

After you return the Dollar vehicle in Arizona, the hold is released. Your bank or card issuer controls how quickly the credit becomes available again, which can take up to 15 business days in some cases. Notify your bank of your travel to Arizona in advance to prevent fraud blocks on the authorization.

Yes, you can add an additional driver to your Dollar rental in Arizona, either as part of your rate or by paying a fee at the counter.

For Dollar rentals in Arizona, the additional driver fee is US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes for the full rental period, unless your booking confirmation explicitly states that an additional driver is included at no extra cost.

Requirements for adding a driver in Arizona:

• The additional driver must be physically present at the Dollar counter at pickup.
• They must present a valid driver's license and meet the same age and document requirements as the main driver.
• If their license is not in English and does not use a Latin alphabet, an International Driving Permit is required.
• Both the main driver and the additional driver must sign the rental agreement.

Only drivers listed on the Dollar rental agreement in Arizona are covered by the vehicle's protections such as CDW and liability coverage. Anyone who drives the car without being named on the contract may void those protections entirely.

When renting a Dollar car in Arizona, two main types of protection are worth understanding before you reach the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the Dollar rental vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your booking confirmation shows zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Dollar rental in Arizona. Some U.S. states require a minimum level of liability to be included, but not all do. Adding supplemental liability coverage up to US$300,000 is strongly recommended for peace of mind on Arizona roads.

• CDW and LDW do not cover tires, undercarriage, roof damage, or personal belongings.
• Only drivers named on the Dollar rental agreement in Arizona are covered by these protections.
• Driving outside permitted areas or violating the rental terms can void coverage.

Review your booking confirmation carefully to see which protections are already included in your Arizona rate before accepting or declining anything at the Dollar counter.

Yes, most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, and this benefit applies to your Dollar rental in Arizona. However, this coverage is not available to residents of the United States or Canada.

If you are visiting Arizona from outside North America and something goes wrong during your Dollar rental, such as a medical emergency on a remote desert highway or a legal issue following an accident, Travel Assistance can help with:

• Medical coverage for up to 5 passengers for non-pre-existing illnesses and accidents.
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline during your Arizona trip.
• Flight cancellation insurance.

To get help 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This benefit does not cover damage to the Dollar rental vehicle itself (that requires CDW or LDW) or liability to third parties (that requires LIS or SLI). Always check your booking confirmation for the exact terms that apply to your Arizona rental.

Yes, one-way rentals are possible with Dollar in Arizona, but a drop-off fee may apply depending on your return location.

If you pick up your Dollar rental at Phoenix Sky Harbor Airport and return it to another Arizona city such as Scottsdale or Tempe, a one-way fee may or may not apply depending on the route. For longer one-way trips, such as returning the Dollar vehicle in California, Nevada, or another state, a drop-off fee is typically charged and will be listed under the "To pay at destination" section of your booking confirmation.

• The drop-off fee is route-specific and varies by distance, vehicle class, and season.
• This fee cannot be prepaid and is paid directly at the Dollar counter in Arizona or at the return location.
• Cross-border returns, such as driving into Mexico, are generally not permitted without prior authorization from Dollar.

Always check your booking confirmation before your Arizona pickup to confirm whether a drop-off fee applies to your specific route. If the fee does not appear in the confirmation, it should not be charged at the counter. If an undisclosed fee is added, keep all paperwork and contact support after the rental.

Dollar rentals in Arizona follow a full-to-full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel fees on your Arizona Dollar rental:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Dollar lot.
• Refuel within approximately 10 miles of the return location in Arizona so the gauge does not drop before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the Dollar vehicle in Arizona with less fuel than the recorded starting level, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

For after-hours returns at the PHX parking lot at 402 S 40th St in Arizona, note the fuel level on your contract jacket and leave the receipt in the return envelope. Keep a photo of the full gauge as evidence in case a dispute arises later.