Dollar Car Hire
in Salt Lake City

Hola Car Rentals is the only premium partner of the top car hire brands operating in Salt Lake City, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Salt Lake City.

No. With Hola Car Rentals, all costs and charges for your booking in Salt Lake City are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Salt Lake City charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Dollar rental counter at Salt Lake City International Airport (SLC) is located at the consolidated on-airport Rental Car Centre at 3920 Terminal Drive, Salt Lake City, UT 84122.

After collecting your baggage, follow the signs inside the terminal towards the Rental Car Centre. A shuttle service connects the terminal area to the consolidated facility where Dollar and other brands operate. The Dollar counter at Salt Lake City airport is open daily from 7:00 a.m. to 11:00 p.m., though hours can vary, so please confirm before arrival.

If you prefer a city-centre option, Dollar also operates a downtown Salt Lake City location at 750 South Main Street, open Monday to Friday from 8:00 a.m. to 5:30 p.m., Saturday 9:00 a.m. to 12:00 p.m., and closed on Sundays. The downtown counter has significantly shorter hours, so plan accordingly if your flight arrives late.

To collect your Dollar hire car in Salt Lake City, you must present the following physical documents at the counter:

• A valid, original driving licence in the main driver’s name
• A major credit card with the driver’s name printed on the card (debit and prepaid cards are not accepted for the excess)
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip travel tickets (flight, train, or bus) if you are visiting from abroad

If your driving licence is not written in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Dollar counter in Salt Lake City. The IDP is a translation document only and must be carried alongside your original licence, not as a replacement.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Dollar counter in Salt Lake City.

You may need an International Driving Permit (IDP) for your Dollar hire in Salt Lake City, depending on your licence.

If your driving licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic (Russian), an IDP is mandatory at the Dollar counter in Salt Lake City. Without it, the counter agent may refuse to hand over the vehicle.

If your licence is written in English or uses the Latin (Roman) alphabet, an IDP is recommended but not strictly required. However, carrying one is always a good precaution, as individual counter agents may request it.

Important points to remember:

• The IDP is a translation booklet only, not a standalone licence. You must carry both your original licence and the IDP together.
• Obtain your IDP in your home country before travelling. Organisations like AAA in the United States do not issue IDPs to non-US licence holders.
• Your licence must have been issued at least one year before the Dollar hire start date in Salt Lake City.

Yes, there are toll roads near Salt Lake City that can affect your Dollar hire.

Utah operates the I-15 Express Lanes, a cashless managed lane system running approximately 62 miles from Spanish Fork to Layton Parkway, passing through the Salt Lake City area. Regular lanes on I-15 remain free. Tolls on the Express Lanes are dynamic, ranging from a minimum of US$0.25 to a maximum of US$1.00 per use for solo drivers, depending on traffic conditions. Carpoolers with two or more occupants can receive a 100% exemption by enabling HOV mode on a compatible transponder.

Dollar vehicles in Salt Lake City are equipped with an electronic toll device. At the counter, you can choose between:

• A toll transponder programme (such as PlatePass) at approximately US$3.95 per day, capped at US$19.75 per rental period, plus actual toll charges and any administrative fees
• Pay-per-use billing, where Dollar charges actual tolls plus administrative processing fees to your card after the hire ends

If you drive the I-15 Express Lanes without enrolling in any programme, unpaid tolls are billed to your card on file, typically four to six weeks after the hire, along with administrative fees and potential citations.

All bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Salt Lake City Dollar hire. Submit your claim within 30 days of returning the vehicle.

When you collect your Dollar hire car in Salt Lake City, the counter will place a temporary authorisation hold on your credit card as a security deposit. This is not a charge, but it reduces your available credit until the hire is concluded and your bank releases the hold.

For standard vehicles at Dollar locations in Salt Lake City, typical holds in the United States range from US$300 to US$400. The exact amount can vary based on the vehicle class, hire duration, and the specific Dollar location. Premium or speciality vehicles may carry a higher hold.

Key requirements for the deposit at the Salt Lake City Dollar counter:

• A physical, major credit card with the driver’s name printed on the card is required. Debit cards and prepaid cards are not accepted for the security hold.
• The card must be in the main driver’s name.
• You must have sufficient available credit to cover the hold plus any expected charges.

After you return the vehicle, Dollar releases the hold. Your bank or card issuer controls how quickly it appears back on your available credit, which can take up to 15 working days.

Yes, drivers under 25 years old are subject to a young-driver surcharge when hiring from Dollar in Salt Lake City.

In Utah, drivers aged 20 to 24 pay an age differential fee in addition to the base hire rate. For Dollar, Hertz, and Thrifty, this surcharge is typically US$13.50 per hire day plus applicable taxes. The minimum hire age at most Dollar locations in Salt Lake City is 20 years old.

Additional points to note:

• Certain vehicle classes, including full-size cars, SUVs, minivans, convertibles, luxury, and premium vehicles, are generally restricted to drivers aged 25 and older at the Salt Lake City Dollar counter.
• Economy, compact, and intermediate vehicle classes are usually available to younger drivers.
• The young-driver surcharge is paid at the counter and is not included in your prepaid rate.
• A major credit card in the main driver’s name is still required for the security deposit, regardless of age.

If you are between 21 and 24 and travelling from Latin America or the Caribbean, check whether your Hola Car Rentals confirmation shows an underage fee waiver for eligible Avis or Budget rates, as Dollar does not participate in that exception.

Dollar hires in Salt Lake City follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Here is how to manage the fuel policy correctly during your Salt Lake City Dollar hire:

• At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• During the hire, use the correct fuel type as indicated in the vehicle. Keep any fuel receipts in case of a dispute.
• Before returning the car, refuel within approximately 10 miles or 15 kilometres of the return location so the gauge does not drop below full before you arrive.
• Take a photo of the full gauge at the pump and keep the final receipt showing the station address, date, and time.

If you return the Dollar vehicle in Salt Lake City with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

Some Dollar counter locations may offer an optional prepaid fuel plan. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually the better value.

Most bookings made through Hola Car Rentals for a Dollar hire in Salt Lake City include travel assistance coverage provided by Terrawind Global Protection at no extra cost.

This benefit is particularly useful if something unexpected happens during your trip, such as a medical emergency on the I-15 Express Lanes or a breakdown in a remote area outside Salt Lake City. Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, have your Hola Car Rentals confirmation number ready (for example, HOLA1000000), along with your location and a brief description of the situation.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify. Always review your booking confirmation for the exact terms and coverage limits that apply to your Salt Lake City Dollar hire.

Yes, you can add an additional driver to your Dollar hire in Salt Lake City, either at the time of pickup or during the hire period at a Dollar location.

The additional driver must be present at the Salt Lake City Dollar counter with a valid driving licence and must meet the same hire qualifications as the primary driver, including age requirements and any IDP requirements if their licence is not in English.

Regarding fees for additional drivers at Dollar in Salt Lake City:

• Dollar charges approximately US$13.50 per hire day per additional driver, plus applicable taxes, with a maximum cap of US$189 plus taxes for the hire period.
• If your Hola Car Rentals confirmation explicitly states that an additional driver is included at no charge, no fee should be applied at the Salt Lake City Dollar counter.

Only drivers listed on the hire agreement are covered by the vehicle's protections, such as CDW/LDW and liability cover. If someone not named on the contract drives the Dollar vehicle in Salt Lake City, coverage may be voided and additional charges could apply.

Both the main driver and the additional driver must sign the hire agreement at the counter before driving.

All bookings made through Hola Car Rentals for a Dollar hire in Salt Lake City include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the hire period.

This is especially useful in Salt Lake City, where the I-15 Express Lanes are a cashless toll system with charges ranging from US$0.25 to US$1.00 per use for solo drivers. Whether you pay through Dollar's PlatePass transponder programme or another method, you can claim the cashback after your hire ends.

To claim your Tolls Cashback after your Salt Lake City Dollar hire:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your Dollar booking in Salt Lake City totalled US$500, the maximum cashback is US$25. Refunds are issued to the original payment method within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

Yes, hiring a Dollar vehicle at Salt Lake City International Airport (SLC) involves several fees and taxes on top of your base rate that are charged locally at the counter.

Typical fees and surcharges at the Salt Lake City airport Dollar location include:

• Airport concession recovery fee: approximately 10% of the base rate, capped at around US$7.50 per day
• Customer facility charge (CFC): approximately US$4.50 to US$5.60 per hire day
• City and state hire car taxes: approximately 11.5% to 12% combined
• State highway user tax and other local surcharges

In total, airport-specific fees and taxes at Salt Lake City can add 25% to 35% above the base hire rate, which is higher than many non-airport locations.

If your Hola Car Rentals confirmation shows taxes and fees as included, you should not be billed separately for those items at the Dollar counter in Salt Lake City. If you are charged for something not disclosed on your confirmation, the No Extra Charges© guarantee may apply. Keep all paperwork and contact support after the hire is complete.

Hiring from the Dollar downtown Salt Lake City location at 750 South Main Street avoids the airport concession fee, which can result in significant savings, though you will need to arrange your own transport from the airport.

Yes, one-way hires are generally possible with Dollar, allowing you to pick up in Salt Lake City and return the vehicle to a different location, though a drop-off fee may apply depending on the route.

Here is what to expect when booking a one-way Dollar hire from Salt Lake City:

• The drop-off fee, if applicable, is route-specific and varies by destination, vehicle class, season, and hire duration.
• During the booking process on the Hola Car Rentals website, any drop-off fee for your Salt Lake City Dollar hire will be shown on the rate details page under the section labelled as payable at the destination. It will not appear on the search results page.
• If no drop-off fee is shown, none applies to your specific route.
• Cross-border one-way hires, such as returning the Dollar vehicle in Canada, may be restricted or carry higher fees. Always confirm with the partner before booking.

If you change your return location after booking your Salt Lake City Dollar hire, the rate may be re-priced and a new or higher drop-off fee could apply. Mid-hire route changes must be approved directly by the Dollar location.

Review your booking confirmation carefully to verify the drop-off fee amount before collecting the vehicle in Salt Lake City.

When collecting your Dollar hire in Salt Lake City, you will have the option to add or confirm several types of coverages at the counter.

The main coverage types available for Dollar hires in Salt Lake City are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar vehicle from a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or persons.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Dollar vehicle in Salt Lake City. Some US states require a minimum level of liability, but coverage limits vary. Adding supplementary liability up to US$300,000 is strongly recommended.
• Personal Accident Insurance (PAI): covers medical costs for you and your passengers in the event of an accident.

In Utah, some minimum third-party liability may be included with the Dollar vehicle by law, but limits can be low. Always verify what is included on your hire agreement at the Salt Lake City Dollar counter before driving away.

Check your Hola Car Rentals booking confirmation to see which coverages are already included in your rate before accepting or declining anything at the counter.