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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 6 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 2 months ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 1 month ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 1 month ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 1 month ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 4 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 3 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 1 week ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 2 days ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 yesterday
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 6 days ago
"Company with very good prices. Easy and quick booking process."
Mario Mejia
Mario Mejia
5 2 hours ago
"An excellent experience, 100% recommended"

About hiring a car with Dollar in Nevada

Dollar operates across Nevada's two main arrival points, with notably different pickup processes at each. At Las Vegas Harry Reid International Airport (LAS), the Dollar counter is located at the consolidated Rent-A-Car Centre roughly 3 miles from the terminals — reach it by boarding the dedicated blue-and-white shuttle, which runs approximately every five minutes from Terminal 1 (doors 10 and 11) and Terminal 3 (doors 51–58); the ride itself takes around seven minutes, though special events on the Strip can slow shuttle traffic. At Reno-Tahoe International Airport (RNO), the Dollar counter sits inside the terminal building, though counter waits of 30 to 60 minutes are common during busy periods. Nevada has no toll roads, so there is no need to budget for a toll package — a genuine advantage over neighbouring California and Utah. Fuel, however, runs higher than the national average: expect to pay around US$5.00 per gallon in Las Vegas and slightly more in Reno, and Dollar requires a refuelling receipt from within 10 miles of the return facility to avoid fuel service charges. A credit card in the primary driver's name is required at pickup, and Dollar typically places an authorisation hold of around US$200. Drivers whose licences use a non-Latin script — Arabic, Chinese, Cyrillic, Japanese, or similar — must also carry an International Driving Permit alongside the original licence.

Frequently Asked Questions

What does my Hola Car Rentals booking with Dollar in Nevada include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Nevada, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Nevada.

Will I face unexpected charges at the Dollar counter in Nevada when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Nevada are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Nevada charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Are there toll roads on Dollar rentals in Nevada?

No, Nevada has no toll roads, so Dollar rental customers driving anywhere in the state will not encounter any toll charges. All public highways, interstates, and state routes in Nevada, including I-15 through Las Vegas, I-80 through Reno, and US-95, are completely toll-free.

Because no tolls exist in Nevada, Dollar does not require you to enrol in any toll programme such as PlatePass during your hire. You will not face any toll-related administrative fees or violations simply by driving on Nevada roads.

If your trip takes you beyond Nevada into neighbouring states such as California, toll roads may apply there. In that case, the Tolls Cashback benefit included with your booking lets you claim up to 5% of your total booking value back for any tolls paid during the hire period. Submit your claim to [email protected] within 30 days of returning the Dollar vehicle, along with your hire agreement and toll receipts.

How do I pick up my Dollar rental car at Harry Reid International Airport in Nevada?

Dollar operates an off-airport counter at the Rent-A-Car Centre, located at 7135 Gillespie Street, near Harry Reid International Airport (LAS) in Nevada. You do not pick up the vehicle inside the terminal itself.

To reach the Dollar counter, follow these steps after landing:

  • From Terminal 1, exit through doors 10 or 11 on Level 1 and look for the free blue-and-white rental car shuttle.
  • From Terminal 3, exit through doors 51 to 58 on Level 0 and board the same shuttle.
  • Shuttles run approximately every 5 minutes and take you directly to the Rent-A-Car Centre.
  • Once at the centre, follow signs to the Dollar counter to complete your check-in and collect your vehicle.

The Dollar counter at this Nevada location operates 24 hours a day, 7 days a week, so late-night or early-morning arrivals are accommodated. When returning the vehicle, follow signs to the Rental Car Return on Gillespie Street, drop off at the Dollar area, and board the shuttle back to your terminal.

What documents do I need to pick up a Dollar rental car in Nevada?

To collect your Dollar rental car in Nevada, you must present the following documents at the counter:

  • A valid, original driver’s licence in the main driver’s name (physical, not digital).
  • A passport or government-issued photo ID matching the name on the licence.
  • A physical major credit card printed with the main driver’s name, used for the security deposit authorisation hold.
  • Your booking confirmation or printed voucher.
  • Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver’s licence is not written in English or does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original licence. The IDP is a translation only and cannot replace your licence.

All documents presented at the Dollar counter in Nevada must be physical originals. Digital copies shown on a phone or tablet are not accepted. Debit cards and prepaid cards are not accepted for the security deposit authorisation hold.

Does Dollar in Nevada require an International Driving Permit?

Not always, but it depends on your licence. At Dollar locations in Nevada, a valid foreign driver’s licence from your home country is generally accepted for the hire period.

An International Driving Permit (IDP) is strongly recommended, and in some cases required, in the following situations:

  • Your licence is not written in English.
  • Your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic (Russian). In this case, an IDP is mandatory.
  • The Dollar counter agent requests a translation alongside your original licence.

The IDP is a translation document only. It must always be carried together with your original licence and is not valid as a standalone document. If you think you may need one, obtain it in your home country before travelling to Nevada, as U.S. organisations such as AAA do not issue IDPs to non-U.S. licence holders.

What is the security deposit amount for a Dollar rental in Nevada?

When picking up a Dollar rental car in Nevada, the counter will place a temporary authorisation hold on your credit card as a security deposit. For standard vehicles in the United States, this hold is typically around US$ 300 to US$ 400, though the exact amount can vary based on the vehicle class, location, and season.

A few important points to keep in mind:

  • The hold is a temporary authorisation, not a charge. It reduces your available credit until released after you return the vehicle.
  • Your bank controls how quickly the hold disappears after return, which can take up to 15 business days.
  • Premium or speciality vehicles may require a higher hold amount.
  • Only a physical major credit card printed with the main driver’s name is accepted. Debit cards, prepaid cards, and virtual cards are not accepted at the Dollar counter in Nevada.

Bring a backup credit card in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on the authorisation.

What local taxes and fees apply to Dollar rentals at Nevada airports?

Renting a Dollar car at Nevada airports such as Harry Reid International Airport (LAS) in Las Vegas or Reno-Tahoe International Airport (RNO) involves several local taxes and fees on top of your base rate. These are standard charges applied across Nevada airport locations:

  • Airport concession recovery fee: typically 10% to 12% of the base rate, covering the cost of operating at the airport terminal.
  • Customer facility charge (CFC): approximately US$ 2.50 to US$ 5.00 per rental day, funding the Rent-A-Car Centre facilities.
  • Nevada state rental vehicle tax: 10% sales tax, plus local options such as Clark County’s additional surcharge of approximately 3.25%.
  • Tourism surcharges: typically US$ 1.00 to US$ 3.00 per day depending on the location.

These fees are generally lower at Dollar’s off-airport locations in Nevada, where airport concession fees and CFCs do not apply. Off-airport hires can be 20% to 30% cheaper as a result. Your booking confirmation will show which fees are included in your prepaid rate and which are due at the counter.

Can drivers under 25 rent a Dollar car in Nevada?

Yes, drivers aged 21 to 24 can rent a Dollar car in Nevada, but a young-renter surcharge applies and certain vehicle classes are restricted.

Here is what under-25 renters should know before picking up a Dollar vehicle in Nevada:

  • A daily young-renter surcharge is added at the counter for drivers aged 21 to 24. For Dollar (part of the Hertz group), this fee is approximately US$ 13.50 per rental day, with a maximum cap of US$ 189 plus applicable taxes.
  • Most premium, full-size, luxury, SUV, minivan, and convertible categories are restricted to drivers aged 25 and older. Economy, compact, and intermediate classes are typically available.
  • The minimum age to rent without any surcharge at Dollar in Nevada is 25.
  • A valid driver’s licence held for at least one year and a major credit card in the main driver’s name are still required regardless of age.

If you are between 21 and 24 and from Latin America or the Caribbean, check your booking confirmation to see if the underage fee waiver applies on eligible Avis or Budget rates. This exception does not apply to Dollar rentals in Nevada.

Does my Dollar booking in Nevada include travel assistance if something goes wrong?

Yes, most bookings include travel assistance cover provided by Terrawind Global Protection, and this benefit can be valuable if an incident occurs during your Dollar hire in Nevada, such as a medical emergency on a remote stretch of highway or a flight cancellation on your way home.

The travel assistance typically covers:

  • Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses.
  • Legal assistance in the event of a road accident.
  • Compensation for luggage lost by the airline.
  • Flight cancellation insurance.

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Dollar rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always check your booking confirmation for the exact terms and coverage limits that apply to your Nevada hire.

How does the fuel policy work for Dollar rentals in Nevada?

Dollar rentals in Nevada follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Follow these steps to avoid fuel fees:

  • At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the hire agreement.
  • Take a photo of the dashboard showing the odometer and fuel gauge.
  • Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive.
  • Keep your final fuel receipt showing the date, time, and station address.
  • For after-hours returns at Nevada locations, leave the receipt in the key envelope and keep a photo of the full gauge.

If you return the Dollar vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Some Dollar counter locations in Nevada may offer a prepaid fuel option; if you accept it, any unused fuel is generally non-refundable.

Can I add an additional driver to my Dollar rental in Nevada?

Yes, you can add an additional driver to your Dollar hire in Nevada, either as part of your rate or by paying a fee at the counter.

Key details for Dollar hires in Nevada:

  • If your booking confirmation states "Additional driver free of charge," the first extra driver is included at no cost.
  • If not included, Dollar (under the Hertz group) charges approximately US$ 13.50 per rental day for an additional driver, with a maximum cap of US$ 189 plus applicable taxes.
  • The additional driver must be present at the Dollar counter in Nevada at the time of pickup, with a valid driver’s licence and any required IDP.
  • Additional drivers must meet the same age and document requirements as the main driver. Drivers aged 21 to 24 may be subject to a young-renter surcharge.
  • Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void cover.

Check your booking confirmation before arriving at the Nevada counter to confirm whether the additional driver fee is already included in your rate.

What insurance coverage is included in a Dollar hire in Nevada?

The insurance cover included in your Dollar hire in Nevada depends on the rate plan you selected. Here is a breakdown of the main protections to understand:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess.
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving in Nevada. Some U.S. states require a minimum level of liability, but not all. Adding supplementary liability up to US$ 300,000 is strongly recommended.
  • CDW/LDW does not cover third-party injuries or property damage. LIS/ALI/SLI does not cover damage to the Dollar vehicle itself. These two coverages work together.

Neither CDW/LDW nor LIS/ALI/SLI covers personal injuries to you or your passengers (that requires PAI) or your personal belongings (that requires PEC). Always review your Dollar hire agreement at the Nevada counter to confirm exactly which protections are active and what deductibles apply before you drive away.

Can I pick up a Dollar car at Reno-Tahoe International Airport in Nevada?

Yes, Dollar operates at Reno-Tahoe International Airport (RNO) in Nevada. Unlike the Las Vegas location, the Dollar counter at RNO is located inside the terminal in the baggage claim area, so no shuttle is needed to reach it.

Vehicles are available just outside the terminal, making the pickup process straightforward after you collect your luggage. Dollar also has a neighbourhood location in Reno at 1995 Vassar Street, Suite B, which may offer lower rates than the airport counter due to reduced concession fees.

When picking up your Dollar hire at RNO in Nevada, bring the same documents required at any U.S. location:

  • Valid driver’s licence (original, physical).
  • Passport or government-issued photo ID.
  • Physical major credit card in the main driver’s name for the security deposit hold.
  • Your booking confirmation.

Counter hours at the Reno airport location may differ from the 24-hour service available at the Las Vegas Rent-A-Car Centre, so confirm your pickup time against the hours shown on your booking confirmation before you travel.

Does the Tolls Cashback benefit apply to Dollar rentals in Nevada?

Yes, the Tolls Cashback benefit is included with all bookings made through Hola Car Rentals, including Dollar rentals in Nevada. Because Nevada itself has no toll roads, you will not incur any toll charges while driving within the state.

However, if your Nevada itinerary takes you into neighbouring states such as California, where toll roads do exist on routes like the Bay Area bridges or Southern California express lanes, any tolls you pay during the Dollar hire period are eligible for cashback.

Here is how to claim:

  • Email [email protected] within 30 days of returning your Dollar vehicle in Nevada.
  • Include your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.
  • The refund covers the lesser of the total tolls paid or up to 5% of your total booking value.
  • Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval.

Late submissions received after 30 days from vehicle return are not accepted, so keep your toll receipts and submit promptly after your Dollar hire in Nevada ends.

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