Dollar Car Hire
in Alaska

Hola Car Rentals is the only premium partner of the top car hire brands operating in Alaska, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Alaska.

No. With Hola Car Rentals, all costs and charges for your booking in Alaska are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Alaska charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Dollar counter in Alaska at Anchorage (Ted Stevens Anchorage International Airport) is located at 4940 W International Airport Road, directly adjacent to the terminal. After collecting your bags, follow the car hire signs to the Dollar desk, where staff will process your agreement and direct you to the vehicle park via shuttle.

The Anchorage Airport Dollar location is open from 6:00 AM to 2:00 AM daily, making it one of the later-closing hire counters in Alaska. If you are arriving on a late-night flight, this extended window covers most arrival times.

Dollar also operates a second location in Alaska at 3730 Spenard Road in central Anchorage (open 8:00 AM to 5:30 PM daily) and an airport counter in Fairbanks at 6450 Airport Way (open approximately 6:30 AM to midnight daily). There are no Dollar locations in Juneau or other Alaska cities, so plan your itinerary around Anchorage or Fairbanks.

Alaska has only one tolled facility: the Anton Anderson Memorial Tunnel (Whittier Tunnel), which connects Whittier to Highway 1 near Anchorage. This is the longest highway tunnel in North America at 2.5 miles.

For Dollar rentals in Alaska, the toll works differently from most U.S. states:

• Payment is cash-only at a manned toll booth. There are no electronic transponders, E-ZPass, or cashless lanes.
• The standard toll for a 2-axle vehicle is US$13. Larger vehicles with more axles pay more.
• Dollar's standard toll programmes (such as PlatePass or e-Toll) do not apply here, because the Whittier Tunnel does not support electronic billing.
• You simply pay cash at the booth before entering. No administrative fees or hire company billing are involved for this tunnel.

There are no other toll roads, congestion charges, or emissions zones anywhere else in Alaska, so the Whittier Tunnel is the only toll cost you need to plan for during your Dollar hire in Alaska.

To pick up your Dollar hire car in Alaska, you must present the following at the counter:

• A valid driver’s licence in your own name (physical, original, and unexpired).
• A major credit card with your name printed on the card, in the main driver’s name, with sufficient available credit for the authorisation hold (approximately US$300 to US$400 for standard vehicles).
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.

At Dollar airport locations in Alaska (Anchorage and Fairbanks), you are required to present two valid forms of identification: your driver’s licence plus one additional document such as a passport, military ID, or a second credit or debit card matching your name.

If your driver’s licence is not in English and uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry a current International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence. All documents must be physical originals; digital copies are not accepted at the Dollar counter in Alaska.

Yes, Tolls Cashback is included with all Hola Car Rentals bookings, including Dollar hires in Alaska, and reimburses up to 5% of your total booking value for tolls paid during your hire.

In Alaska, the only toll you are likely to encounter is the Whittier Tunnel (Anton Anderson Memorial Tunnel), which costs US$13 cash for a standard 2-axle vehicle. Because this toll is paid in cash directly at the booth, you should keep your receipt as proof of payment to submit your claim.

To claim your Tolls Cashback after your Dollar hire in Alaska:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and your toll receipt or proof of payment.
• Include your full name, travel dates, and the last 4 digits of the card used for your booking.

Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

It depends on your driver’s licence. For Dollar hires in Alaska, a foreign driver’s licence is generally valid, but an International Driving Permit (IDP) is required if your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script.

If your licence is in English or uses the Latin alphabet, an IDP is recommended but not strictly mandatory. However, at Dollar airport locations in Alaska (Anchorage and Fairbanks), you must also present your passport or other documentation confirming your authorised presence in the United States at the time of hire.

Important points to remember:

• The IDP is a translation document only. It must be carried together with your original driver’s licence and is not valid on its own.
• Obtain your IDP in your home country before travelling. U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders.
• All documents presented at the Dollar counter in Alaska must be physical originals. Digital copies are not accepted.

Yes, Dollar locations in Alaska offer SUVs and 4x4 vehicles suited to the state’s terrain and road conditions. The Alaska Dollar fleet includes models such as the Jeep Wrangler, Chevrolet Suburban, Nissan Armada, Hyundai Santa Fe, and Jeep Compass, among others.

These vehicle types are well suited for Alaska’s varied road surfaces, including unpaved roads and areas outside major cities. If you plan to drive beyond Anchorage or Fairbanks, where Dollar operates its Alaska locations, an SUV or 4x4 is a practical choice.

Keep in mind that certain vehicle classes at Dollar in Alaska may be restricted to renters aged 25 and older. If you are between 21 and 24, you may be subject to a young-renter surcharge and limited to smaller vehicle categories such as economy, compact, or intermediate SUV. Confirm availability and any age-related restrictions directly with the Dollar counter in Alaska when you pick up your vehicle.

Dollar in Alaska applies a young-renter surcharge to drivers under 25 years old. The minimum age to hire from Dollar in Alaska is 21, and drivers aged 21 to 24 are subject to a daily underage fee in addition to the base hire rate.

For Dollar (part of the Hertz group), the young-renter surcharge is approximately US$13.50 per hire day, with a maximum cap of US$189 for the hire period. These amounts are subject to local taxes and may vary by location.

Additional restrictions that apply to under-25 renters at Dollar in Alaska:

• Most premium, full-size, luxury, and speciality vehicle classes are restricted to renters aged 25 and older.
• Eligible categories for younger renters typically include economy, compact, and intermediate vehicles.
• The young-renter surcharge is paid at the Dollar counter in Alaska at the time of pickup, not prepaid online.

If you are 25 or older, no underage surcharge applies. Confirm the exact fee for your specific Alaska location and dates at the counter.

Returning your Dollar hire car in Alaska follows a straightforward process at both the Anchorage and Fairbanks airport locations.

• Drive the vehicle back to the Dollar return lot at your pickup location: 4940 W International Airport Road in Anchorage, or 6450 Airport Way in Fairbanks.
• A Dollar agent will inspect the vehicle and close out your hire agreement.
• A shuttle will take you back to the terminal from the return lot.

For fuel, the standard policy for Dollar hires in Alaska is Full-to-Full: you receive the car with a full tank and must return it full to avoid refuelling charges. Refuel within approximately 10 miles of the return location and keep your receipt. If you return the car below the recorded fuel level, Dollar may charge a refuelling fee at a rate higher than the pump price, plus a service fee.

The Anchorage Airport Dollar location is open until 2:00 AM daily, and the Fairbanks Airport location operates until approximately midnight. If you are returning outside these hours, contact the Alaska location directly to confirm after-hours key drop procedures before your return date.

Yes, most Hola Car Rentals bookings, including Dollar hires in Alaska, include Travel Assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible renters, Travel Assistance covers scenarios that can arise during an Alaska hire, such as a medical emergency on a remote highway, a breakdown far from Anchorage or Fairbanks, or a flight cancellation affecting your trip. Core benefits typically include:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, 7 days a week during your Dollar hire in Alaska:

• Call: +1 888 980 9992 (toll-free or collect).
• WhatsApp: +1 208 910 1001.
• Email: [email protected].

Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverage terms and limits that apply to your Alaska hire.

Dollar operates locations in both Anchorage and Fairbanks in Alaska, which means a one-way hire between these two cities may be possible. However, one-way or drop-off fees typically apply when you return a vehicle to a different location from where you picked it up.

Key points to know about one-way Dollar hires in Alaska:

• A drop-off fee is route-specific and varies by hire company, vehicle class, season, and the distance between locations.
• The fee will be shown during the booking process under the "To pay at destination" section if it applies to your route.
• This fee cannot be prepaid and is paid at the Dollar counter in Alaska at pickup.
• Dollar has no locations in Juneau or other Alaska cities, so one-way options within Alaska are limited to the Anchorage and Fairbanks locations.

Always review your booking confirmation to confirm whether a drop-off fee applies to your specific Alaska itinerary before finalising your reservation.

You must present a physical, major credit card in the main driver’s name, with the driver’s name printed on the card, at the Dollar counter in Alaska. Debit cards, prepaid cards, and virtual or digital-wallet-only cards are not accepted for the authorisation hold.

For Dollar hires in Alaska, the typical security hold on a standard vehicle is approximately US$300 to US$400. This is a temporary authorisation, not a charge, and reduces your available credit until your bank releases it after the vehicle is returned. Release timing is controlled by your bank and can take up to 15 business days.

Tips to avoid issues at the Dollar counter in Alaska:

• Ensure your card has sufficient available credit above the hold amount to cover any additional charges.
• Notify your bank of your travel to Alaska to prevent fraud blocks on in-person authorisations.
• Bring a backup credit card in your name in case your primary card is declined.
• Even if you prepaid your booking online, you must still present a physical credit card at pickup for the hold.

Not automatically. Whether an additional driver is included at no extra cost on your Dollar hire in Alaska depends on the specific rate you booked. Check your Hola Car Rentals confirmation for the line "Additional driver free of charge" to confirm.

If an additional driver is not included in your rate, Dollar (part of the Hertz group) charges approximately US$13.50 per hire day for each extra driver in Alaska, with a maximum cap of US$189 for the hire period. This fee is paid at the Dollar counter in Alaska at pickup and is subject to local taxes.

Requirements for adding a driver to your Dollar hire in Alaska:

• The additional driver must be present at the Dollar counter in Alaska at pickup.
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet).
• They must meet the minimum age requirement. For Dollar in Alaska, additional drivers aged 21 to 24 may be subject to a young-renter surcharge or may not be accepted depending on location rules.
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the hire agreement are covered by the vehicle’s protections during the Alaska hire.

The insurance and protection options included in your Dollar hire in Alaska depend on the rate plan you selected when booking through Hola Car Rentals. Review your booking confirmation to see exactly what is covered.

Common coverage types available for Dollar hires in Alaska:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people while driving the Dollar hire in Alaska. Some U.S. states require a minimum level of liability, but not all do. Adding supplementary liability coverage is strongly recommended.

What is not covered by CDW or LDW:

• Damage to other vehicles or third-party property (requires LIS/SLI/ALI).
• Tires, wheels, undercarriage, or roof damage (unless explicitly included).
• Incidents involving authorised drivers or prohibited use such as off-road driving.

If you are not a U.S. or Canadian resident, Travel Assistance (medical and legal cover) is also included with most Hola Car Rentals bookings for your Dollar hire in Alaska. Check your confirmation for full terms.