VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking in Halifax include that other companies don't offer?
Hola Car Rentals is a premium partner of the leading car hire companies in Halifax, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:
- Full vehicle coverage with no excess (applies only to certain rates and itineraries)
- Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
- Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Halifax.
Will I face unexpected charges at the counter when I hire a car in Halifax through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Halifax are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Halifax charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Are there toll roads near Halifax I should know about?
Yes, there are toll roads relevant to drivers in and around Halifax, and the rules differ depending on which road you use.
The two main toll situations you may encounter are:
- The Halifax harbour bridges (Angus L. Macdonald and A. Murray MacKay): these bridges previously charged a small toll via the MACPASS cashless transponder system, but tolls were removed entirely on 17 March 2025. You can now cross both Halifax bridges at no charge.
- The Cobequid Pass on Highway 104 (a 45-km section west of Halifax, from Masstown to Thomson Station): this toll plaza charges GBP 4.00 per passenger car for out-of-province vehicles. Rental cars registered in Nova Scotia are often waved through at cash lanes, so using the cash lane and informing the attendant of the plate origin is the recommended approach.
There are no congestion charges or emissions zones affecting drivers in the Halifax area. If you plan to drive beyond Halifax towards Cape Breton or New Brunswick, budget for the Cobequid Pass toll and carry Canadian coins or a debit or credit card accepted at the plaza.
What is MACPASS and do I need it for my Halifax rental?
No, you no longer need MACPASS for the Halifax harbour bridges, because bridge tolls were removed in March 2025. MACPASS is the cashless electronic transponder system that previously operated on the Angus L. Macdonald and A. Murray MacKay bridges in Halifax.
Before the toll removal, rental companies sometimes offered MACPASS transponders at a flat daily fee of GBP 4.95 to GBP 14.95, charged every rental day regardless of how many times you crossed. Now that the Halifax bridges are toll-free, that specific cost no longer applies.
The one toll road that may still affect your Halifax hire is the Cobequid Pass on Highway 104, which is a separate plaza-based system. MACPASS does not cover the Cobequid Pass. For that route, use the cash lane at the toll plaza and inform the attendant of the vehicle's plate origin, as Nova Scotia-plated rental cars are often exempt.
If your hire company offers a toll programme at the Halifax counter, ask specifically which roads it covers before accepting, so you are not paying a daily fee for a service you do not need.
How much does the Cobequid Pass toll cost for a rental car near Halifax?
The Cobequid Pass on Highway 104, located roughly 90 minutes west of Halifax, charges GBP 4.00 per passenger car for out-of-province vehicles.
A few important points for Halifax hire car drivers:
- Nova Scotia-plated hire cars are often waved through at cash lanes without charge, so always use the cash lane and let the attendant know the plate is a Nova Scotia hire.
- The Cobequid Pass has a staffed toll plaza with cash, debit, and credit card payment options, unlike the Halifax bridges which used a cashless-only system.
- If you drive through a cashless or camera lane without paying, the toll invoice goes to the hire company, which then bills you the toll amount plus an administrative fee of GBP 15 to GBP 25.
- A detour via Highway 4 through the Wentworth Valley avoids the Cobequid Pass entirely, though it adds travel time.
If you are only staying in and around Halifax and not heading towards Amherst or Cape Breton, you are unlikely to encounter this toll at all.
Can I get cashback on tolls paid during my Halifax car hire?
Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Halifax hire.
This benefit is useful if you drive the Cobequid Pass on Highway 104 west of Halifax, where out-of-province vehicles pay GBP 4.00 per crossing. Tolls Cashback does not mean tolls are included in your rate; you still pay at the toll plaza and then submit a claim afterward.
To claim your Halifax toll reimbursement:
- Email [email protected] within 30 days of returning the vehicle.
- Use the subject line: Tolls Cashback, followed by your reservation number (for example, HOLA1000000).
- Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.
- Include your full name, travel dates, and the last 4 digits of the card used for the booking.
The refund is processed to your original payment method and typically arrives within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts from the Halifax area throughout your trip.
What documents do I need to pick up a rental car in Halifax?
To collect your hire car in Halifax, you must bring the following physical documents:
- Your original, unexpired driver’s licence in the main driver’s name.
- A major credit card with the driver’s name printed on the physical card, used for the security deposit hold. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.
- A valid passport or government-issued photo ID.
- Your booking confirmation or printed voucher if required by the partner.
- Round-trip flight or cruise tickets (required for visitors arriving from outside Canada).
If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence.
All documents presented at the Halifax hire counter must be physical originals. Digital copies shown on a phone or tablet are not accepted. Name mismatches between your licence, passport, and credit card are a common cause of problems at the counter, so verify they all match before you travel.
Is a credit card required to hire a car in Halifax?
Yes, a major credit card is required to hire a car in Halifax. The card must be in the main driver’s name with the driver’s name physically printed on the card, and it must be presented in person at the counter.
The credit card is used to place a temporary security hold on your account at pickup. For Halifax and other Canadian locations, this hold is typically GBP 300 to GBP 500, though some locations may authorise up to GBP 750 depending on the vehicle class and hire company.
Important points to keep in mind for your Halifax pickup:
- Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit hold.
- The hold reduces your available credit until your bank releases it after the hire ends, which can take up to 15 business days.
- Bring a backup credit card in your own name in case your primary card is declined.
- If your card is issued by a bank outside the UK, notify your bank before travel to prevent fraud blocks on an in-person Halifax transaction.
Even if you prepaid your booking online, you must still present a physical credit card at the Halifax counter for the security hold.
How much is the security deposit for a rental car in Halifax?
In Halifax, the security deposit hold placed on your credit card at pickup is typically GBP 300 to GBP 500 for a standard vehicle. Some Halifax locations may authorise up to GBP 750 as a minimum, depending on the rental company, vehicle class, and season.
The deposit is a temporary authorisation, not a charge. It reduces your available credit while the hire is active and is released after you return the vehicle. Your bank controls how quickly the hold disappears from your statement, and it can take up to 15 business days after the hire ends.
To prepare for your Halifax pickup:
- Confirm your card has enough available credit to cover the hold plus any expected charges.
- Bring a backup credit card in your own name in case your primary card is declined.
- Set a travel notice with your bank so the Halifax authorisation is not flagged as suspicious.
- Ask the counter agent to confirm the exact hold amount before they process your card.
Premium or speciality vehicles in Halifax may carry higher deposit amounts. The exact figure is set by the hire partner desk, not by Hola Car Rentals, so treat the figures above as estimates and confirm at the counter.
Does travel assistance cover me if something goes wrong during my Halifax rental?
Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can help if you face a medical emergency or other covered incident during your Halifax hire.
Core benefits typically included are:
- Travel and medical coverage for up to 5 passengers.
- Legal assistance in the event of a road accident near Halifax or elsewhere in Nova Scotia.
- Compensation for luggage lost by the airline on your way to Halifax.
- Flight cancellation insurance.
This coverage is designed for travellers who are away from their home country. Canadian residents and US residents do not qualify for this benefit.
If you need assistance during your Halifax hire, contact Terrawind 24 hours a day:
- Phone (toll-free or collect): +1 888 980 9992
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Provide your full name, your Hola Car Rentals confirmation number, your location in or around Halifax, and a brief description of the situation. Travel assistance does not cover damage to the hire vehicle (that is CDW/LDW) or liability to third parties (that is LIS/SLI).
What fuel policy applies to rental cars in Halifax?
The standard fuel policy for Halifax hires is Full-to-Full. You receive the car with a full tank and must return it full to avoid additional charges.
To avoid fuel fees on your Halifax hire:
- Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement.
- Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Halifax pickup location.
- Refuel within approximately 15 km of the return location so the gauge does not drop before you hand the car back.
- Keep your final fuel receipt showing the station address, date, and time.
If you return the Halifax hire with less fuel than recorded at pickup, the hire company may charge you for the shortfall at their own refuelling rate, which is typically higher than the pump price, plus a service fee.
Ask the Halifax counter agent for the nearest petrol station to the return location when you pick up the car. You can also use a navigation app to find stations close to the drop-off point before you make your final fill-up.
Can I add an additional driver to my Halifax rental?
Yes, you can add an additional driver to your Halifax hire, either as part of your rate or by paying a fee at the counter.
Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads additional driver free of charge. If it is not listed, the following daily fees apply at the Halifax counter:
- Avis, Budget, and Payless: GBP 13 per rental day, capped at GBP 65.
- Hertz, Thrifty, and Dollar: GBP 13.50 per rental day, capped at GBP 189.
- Alamo, National, and Enterprise: GBP 15 per day (no stated cap).
The additional driver must be present at the Halifax pickup counter with their own valid driver’s licence and any required identification. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the Halifax hire but is not listed on the agreement is not covered by the hire protections, including CDW/LDW.
For Avis, Budget, and Payless locations in Halifax, the additional driver must be at least 25 years old at the time of pickup.
Can I pick up a car in Halifax and drop it off in another city?
Yes, one-way hires are possible from Halifax, but a drop-off fee may apply depending on your return location and the hire company.
When booking a one-way hire from Halifax, the drop-off fee is shown on the rate details page under the section labelled to pay at destination. This fee is set by the hire partner and varies based on the distance between Halifax and the return city, the vehicle class, and the season. It cannot be prepaid and is paid at the Halifax pickup counter.
Common patterns for Halifax one-way hires:
- Halifax to another Nova Scotia city: a drop-off fee often applies and varies by distance.
- Halifax to another Canadian province (for example, New Brunswick or Prince Edward Island): a drop-off fee typically applies and may be higher.
- Cross-border one-ways from Halifax into the United States: these may be restricted or carry significant fees depending on the partner. Confirm availability during the booking process.
If you change your return location after booking, the hire will be re-priced and the drop-off fee may change. Always review your confirmation to verify the fee matches what was shown at checkout before heading to the Halifax counter.
What insurance options are available for a Halifax rental car?
When hiring a car in Halifax, the two main coverages to understand are Collision Damage Waiver (CDW/LDW) and Third-Party Liability (LIS/SLI).
CDW/LDW reduces your financial liability for damage to the hire vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
LIS/SLI covers bodily injury and property damage you may cause to third parties while driving the Halifax hire. Under Canadian provincial law, every hire vehicle in Nova Scotia must carry statutory third-party liability, which is included by default. You can purchase higher supplementary liability limits if you want additional protection beyond the statutory minimum.
Key exclusions to be aware of for your Halifax hire:
- CDW/LDW does not cover tyres, undercarriage, roof, or keys unless specifically stated.
- Coverage is void if the vehicle is driven by someone not listed on the hire agreement.
- Prohibited use such as off-road driving or driving under the influence voids both coverages.
Review your Hola Car Rentals booking confirmation to confirm which coverages are included in your Halifax rate before you arrive at the counter.
What happens if I go through a toll lane without paying during my Halifax rental?
If you drive through a cashless toll lane without paying during your Halifax hire, the toll camera captures the vehicle's licence plate and sends an invoice to the hire company. The hire company then charges the toll amount to your credit card, plus an administrative processing fee of GBP 15 to GBP 25.
In the Halifax area, the main risk of this happening is on the Cobequid Pass on Highway 104, if you use a cashless or camera lane instead of the staffed cash lane. The Halifax harbour bridges no longer charge tolls as of March 2025, so those are not a concern.
To avoid unexpected post-hire charges on your Halifax trip:
- Always use the staffed cash lane at the Cobequid Pass and inform the attendant that the vehicle has Nova Scotia plates, as hire cars are often exempt.
- If you enrolled in the hire company's toll programme at the Halifax counter, keep a copy of the enrolment confirmation so you can dispute any duplicate charges.
- Save all toll receipts and your hire agreement for at least six months after your Halifax hire ends, as toll invoices can arrive weeks after the vehicle is returned.
Hola Car Rentals includes Tolls Cashback on all bookings, so if you do pay legitimate tolls during your Halifax hire, you can claim up to 5% of your booking total back within 30 days of return.
- Choosing a selection results in a full page refresh.
- Opens in a new window.
Suggested Currencies
- $ USD - United States Dollar
- € EUR - Euro
Other Countries
-
Albania
-
Algeria
-
Andorra
-
Angola
-
Antigua & Barbuda
-
Argentina
-
Australia
-
Austria
-
Bahamas
-
Bahrain
-
Bangladesh
-
Barbados
-
Belgium
-
Belize
-
Benin
-
Bermuda
-
Bolivia
-
Bosnia & Herzegovina
-
Botswana
-
Brazil
-
British Virgin Islands
-
Bulgaria
-
Burkina Faso
-
Burundi
-
Cameroon
-
Canada
-
Cape Verde
-
Cayman Islands
-
Central African Republic
-
Chad
-
Chile
-
Colombia
-
Comoros
-
Congo - Brazzaville
-
Congo - Kinshasa
-
Costa Rica
-
Côte d’Ivoire
-
Croatia
-
Curaçao
-
Cyprus
-
Czechia
-
Denmark
-
Djibouti
-
Dominica
-
Dominican Republic
-
Ecuador
-
Egypt
-
El Salvador
-
Equatorial Guinea
-
Eritrea
-
Estonia
-
Eswatini
-
Ethiopia
-
Finland
-
France
-
Gabon
-
Gambia
-
Germany
-
Ghana
-
Greece
-
Grenada
-
Guatemala
-
Guinea
-
Guinea-Bissau
-
Guyana
-
Haiti
-
Honduras
-
Hong Kong SAR
-
Hungary
-
Iceland
-
India
-
Iraq
-
Ireland
-
Israel
-
Italy
-
Jamaica
-
Japan
-
Jordan
-
Kenya
-
Kuwait
-
Latvia
-
Lebanon
-
Lesotho
-
Liberia
-
Libya
-
Liechtenstein
-
Lithuania
-
Luxembourg
-
Madagascar
-
Malawi
-
Mali
-
Malta
-
Mauritania
-
Mauritius
-
Mexico
-
Moldova
-
Monaco
-
Montenegro
-
Morocco
-
Mozambique
-
Namibia
-
Netherlands
-
New Zealand
-
Nicaragua
-
Niger
-
Nigeria
-
Norway
-
Oman
-
Palestinian Territories
-
Panama
-
Paraguay
-
Peru
-
Philippines
-
Poland
-
Portugal
-
Qatar
-
Romania
-
Russia
-
Rwanda
-
San Marino
-
São Tomé & Príncipe
-
Saudi Arabia
-
Senegal
-
Serbia
-
Seychelles
-
Sierra Leone
-
Singapore
-
Sint Maarten
-
Slovakia
-
Slovenia
-
Somalia
-
South Africa
-
South Korea
-
South Sudan
-
Spain
-
St. Lucia
-
St. Vincent & Grenadines
-
Sudan
-
Sweden
-
Switzerland
-
Taiwan
-
Tanzania
-
Togo
-
Trinidad & Tobago
-
Tunisia
-
Türkiye
-
Turks & Caicos Islands
-
Uganda
-
Ukraine
-
United Arab Emirates
-
United Kingdom
-
United States
-
Uruguay
-
Vatican City
-
Venezuela
-
Yemen
-
Zambia
-
Zimbabwe