Alamo Car Hire
in Halifax

Hola Car Rentals is a premium partner of the leading car hire companies in Halifax, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Halifax.

No. With Hola Car Rentals, all costs and charges for your booking in Halifax are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Halifax charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, there are several documents you must bring to pick up your Alamo hire car in Halifax. All documents must be physical originals; digital copies are not accepted at the counter.

• A valid, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card (debit and prepaid cards are not accepted for the security deposit)
• Your passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

At the Alamo counter in Halifax, confirm that every named driver is present and listed on the hire agreement, since cover only applies to drivers on the contract.

Yes, Alamo requires a physical major credit card in the main driver’s name to place a security deposit authorisation hold when you pick up your hire in Halifax.

The card must have the driver’s name printed on it. Digital wallets, virtual cards, prepaid cards, and debit cards are not accepted for the deposit hold at the Alamo counter in Halifax.

• Typical deposit holds in Canada range from GBP 300 to GBP 500, though some locations may hold up to approximately GBP 750 depending on the vehicle class and hire duration
• The hold is a temporary authorisation, not a charge, and reduces your available credit until your bank releases it after the hire ends
• Banks can take up to 15 business days to reflect the release

To avoid issues at the Alamo counter in Halifax, notify your bank of your travel plans in advance to prevent fraud blocks on in-person authorisations. Bringing a backup credit card in your name is also a good precaution in case your primary card is declined.

Yes, there are toll roads in Nova Scotia that can affect your Alamo hire in Halifax. The two main ones are the Cobequid Pass and the Halifax harbour bridges.

• Cobequid Pass (Highway 104): A 45-km tolled section between Masstown and Thomson Station. The toll for passenger cars is GBP 4.00 each way. Cash lanes are available, and if your hire carries Nova Scotia plates, inform the attendant at the cash booth as NS-plated vehicles may be waved through. Out-of-province vehicles have been subject to the toll since December 2021. A detour via Highway 4 through Wentworth Valley avoids the pass but adds travel time.
• Halifax harbour bridges (Angus L. Macdonald and A. Murray MacKay): These bridges previously charged GBP 0.25 per crossing via the MACPASS cashless system. As of 17 March 2025, tolls on both Halifax bridges have been removed entirely, so no payment is required.

If you drive through a cashless toll lane without a transponder, the toll agency captures your plate and bills the hire company, which then charges you the toll plus an administrative fee of approximately GBP 15 to GBP 25. To avoid this, use cash lanes at the Cobequid Pass or confirm with the Alamo desk in Halifax whether a transponder programme is available for your hire.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Alamo hire in Halifax.

This is useful if you drive the Cobequid Pass on Highway 104, where the toll is GBP 4.00 per crossing for out-of-province vehicles. You still pay tolls normally at the time of travel; the cashback is a reimbursement you claim afterwards.

To claim your Tolls Cashback after your Halifax hire:

• Email [email protected] within 30 days of returning the Alamo vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed Alamo hire agreement, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for the booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted, so keep your toll receipts from the moment you pick up the Alamo car in Halifax.

Alamo uses a Full-to-Full fuel policy for hires in Halifax. You receive the car with a full tank and must return it full to avoid additional charges.

• At pickup, check the fuel gauge with the Alamo agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Halifax location
• Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Alamo vehicle in Halifax with less fuel than recorded at pickup, you may be charged for the shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

If the car was not full at pickup, ask the Alamo agent to record the exact starting level on the agreement and return it at that same level to avoid charges. For after-hours returns in Halifax, leave the fuel receipt in the key envelope and keep a photo of the full gauge as evidence.

Yes, you can add an additional driver to your Alamo hire in Halifax, either as part of your rate or by paying a fee at the counter.

For Alamo hires in Halifax, the additional driver fee is GBP 15 per day plus applicable taxes when not included in your rate. Check your booking confirmation for the line that reads "Additional driver free of charge" to see if it is already covered.

• The additional driver must be present at the Alamo counter in Halifax at pickup
• They must bring a valid driver’s licence and any required ID or IDP
• Both the main driver and the additional driver must sign the hire agreement
• Only drivers listed on the agreement are covered by protections such as CDW/LDW

If your licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an IDP is mandatory for both the main driver and any additional driver. Age requirements also apply; confirm minimum age rules with the Alamo desk in Halifax at pickup.

Yes, when you hire from Alamo in Halifax, provincial law in Nova Scotia requires every vehicle to carry third-party liability cover, and this statutory liability is included by default with your hire in Canada.

This means basic third-party liability protection follows the Alamo vehicle automatically. However, the statutory minimum may not be sufficient for all situations, and you can purchase supplementary liability (LIS/ALI/SLI) for higher limits.

• Third-party liability covers bodily injury and property damage you may cause to others while driving the Alamo vehicle in Halifax
• It does not cover damage to the hire vehicle itself; that requires CDW/LDW
• It does not cover your own injuries (PAI) or personal belongings (PEC)
• Only drivers named on the Alamo hire agreement in Halifax are covered

Review your booking confirmation to confirm which coverages are included in your rate and whether a deductible applies. If you want higher liability limits beyond the statutory minimum, ask about supplementary liability options at the Alamo counter in Halifax at pickup.