Van Hire
in Halifax

Hola Car Rentals is a premium partner of the leading car hire companies in Halifax, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Halifax.

No. With Hola Car Rentals, all costs and charges for your booking in Halifax are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Halifax charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, there are a couple of toll roads relevant to your van hire in Halifax and the surrounding Nova Scotia region.

• The Cobequid Pass on Highway 104 is a 45-km tolled section between Masstown and Thomson Station. The standard rate for passenger vehicles is GBP 4.00 per one-way trip. Nova Scotia-plated rental vans are often waved through at cash lanes, but out-of-province vehicles have been subject to this toll since December 2021.
• The Halifax bridges (Angus L. Macdonald and A. Murray MacKay) previously charged tolls via the MACPASS cashless system, but those tolls were removed entirely on 17 March 2025. You no longer need to worry about bridge tolls during your Halifax van hire.

If you plan to drive your van on Highway 104, use the cash lane at the Cobequid Pass booth and inform the attendant of the plate origin. A detour via Highway 4 through Wentworth Valley avoids the pass but adds travel time.

If you skip a cashless lane without paying, the toll agency captures your plate and bills the hire company, which then charges you the toll plus an administrative fee of GBP 15 to GBP 25. Always pay at the booth to avoid this.

It depends on the hire partner you are assigned to for your Halifax van hire. Some partner brands include a MACPASS transponder or similar electronic toll device in the vehicle.

At the counter, you will typically be offered an unlimited toll programme at a flat daily rate, which in Canada generally ranges from approximately GBP 4.95 to GBP 14.95 per day depending on the partner. This covers unlimited electronic toll use for the duration of your van hire.

If you decline the programme, you can pay tolls manually at cash booths. For the Cobequid Pass on Highway 104, cash lanes are available and are the recommended approach for Halifax van renters who want to avoid daily programme fees, especially if you only plan one or two highway crossings.

• Opting into the programme: convenient for frequent highway use, no per-toll paperwork
• Opting out: pay cash at the Cobequid Pass booth; carry British coins and small bills
• If you accidentally pass through a cashless lane without a programme, the hire company will bill you the toll plus an admin fee after the hire ends

Review the toll programme terms carefully at the counter before signing your Halifax van hire agreement.

To collect your van in Halifax, you must present the following physical documents at the hire counter:

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, used for the authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside Canada)

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Halifax van hire counter.

Visitors from countries whose licences are in English or use a Latin alphabet can generally drive in Nova Scotia on their foreign licence, but carrying an IDP is still recommended as a precaution. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Halifax van hire.

This is especially useful if you drive your van on the Cobequid Pass (Highway 104), where the one-way toll is GBP 4.00 per crossing. While the Halifax bridges no longer charge tolls as of March 2025, any tolls you pay on Nova Scotia roads or during travel to other provinces qualify for the cashback claim.

How to claim after your Halifax van hire ends:

• Email [email protected] within 30 days of returning the van
• Use the subject line: Tolls Cashback - HOLA[your confirmation number]
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for the booking

Refunds are issued to your original payment method and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted, so keep your toll receipts from the moment you pick up the van in Halifax.

You need a major credit card with the main driver’s name printed on the physical card to cover the authorisation hold on your Halifax van hire.

In Canada, the typical deposit hold for a standard vehicle ranges from GBP 200 to GBP 350. For a larger van, the hold may be higher depending on the hire partner, location, and season. The hold is a temporary authorisation, not a charge, and is released after you return the van. Your bank controls how quickly the funds become available again, which can take up to 15 working days.

• Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit
• The card must be in the main driver’s name with the name printed on the card
• Digital wallets (Apple Pay, Google Pay) are not accepted for the deposit hold
• Bring a backup credit card in case your primary card is declined

Even if you prepaid your Halifax van hire online, you must still present a physical credit card at the counter for the deposit. Notify your bank of your travel plans before arriving in Halifax to prevent fraud blocks on the authorisation.

Yes, you can add an additional driver to your van hire in Halifax, either at no cost if your rate includes it or for a daily fee paid at the counter.

Check your booking confirmation for the line "Additional driver free of charge." If it appears, the first extra driver is included. If not, fees vary by partner:

• Avis, Budget, Payless: GBP 11 per rental day, capped at GBP 55
• Hertz, Thrifty, Dollar: GBP 12 per rental day, capped at GBP 168
• Alamo, National, Enterprise: GBP 13 per day

The additional driver must be present at the Halifax van hire counter with their original driver’s licence and must sign the hire agreement. If they drive the van without being listed on the contract, insurance protections such as CDW and liability coverage may be void.

For Avis, Budget, and Payless, the additional driver must be at least 25 years old at the time of pickup. Age rules at other partners may differ, so confirm at the counter when collecting your Halifax van.

The standard fuel policy for a van hire in Halifax is Full-to-Full. You receive the van with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.

Before returning your Halifax van, refuel within approximately 15 km of the return location so the gauge does not drop below full during the drive back. Keep your final fuel receipt showing the date, time, and station address.

• Returning full: no fuel charges apply
• Returning below full: you may be charged the partner’s refuelling rate (typically higher than pump price) plus a service fee
• Wrong fuel type: not covered by the fuel policy and may generate additional charges

If the van was not full at pickup, ask the agent to record the exact level on the agreement and return it at that same level. For after-hours returns in Halifax, leave your fuel receipt in the key envelope and keep a photo of the full gauge as evidence.

Yes, most bookings include travel assistance through Terrawind Global Protection, which can be valuable if you encounter an emergency during your Halifax van hire, such as a breakdown on a remote stretch of Highway 104 or a medical situation while driving through Nova Scotia.

Core benefits typically include:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to Canadian or US residents. It is available only to visitors from outside North America renting a van in Halifax. It also does not cover damage to the hire van itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/SLI).

Always check your booking confirmation for the exact coverage terms and limits that apply to your Halifax van hire.

It depends on the rate plan you selected for your Halifax van hire. Many rates include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability if the van is damaged or stolen during the hire period.

CDW/LDW typically covers:

• Collision damage to the hire van
• Theft and vandalism
• Repairs up to the vehicle's value, minus any applicable excess

CDW/LDW does not cover:

• Damage to third parties (you need LIS/SLI for that)
• Tires, undercarriage, roof, or keys unless specifically included
• Incidents caused by prohibited use such as off-road driving or driving under the influence

In Canada, provincial law requires every hire vehicle to carry a minimum level of third-party liability, so basic liability cover is included by default when you hire a van in Halifax. You can purchase higher supplementary liability limits at the counter if needed.

Check your booking confirmation to confirm whether CDW/LDW is listed and whether a deductible applies. If a deductible is shown, that is the maximum amount you would pay out of pocket per incident involving your Halifax van.

Yes, one-way van hires in Halifax are possible, but a drop-off fee may apply depending on your return location, the hire partner, and the vehicle class.

Common patterns for Halifax van hires:

• Halifax to another Nova Scotia city: a drop-off fee often applies and varies by distance and van class
• Halifax to another province (for example, New Brunswick or Ontario): a drop-off fee is likely and may be higher for larger vans
• Cross-border one-ways (Canada to the United States): often restricted or subject to special authorisation; confirm with the partner before booking

The drop-off fee is shown during the booking process under the "To pay at destination" section on the rate details page. It is not prepaid and is not covered by No Extra Charges© Coverage unless it was not disclosed during booking.

If you need to change your drop-off location after booking your Halifax van hire, the rate will be re-priced and the drop-off fee may change. Mid-hire route changes must be approved by the hire partner directly.

Always review your confirmation to verify whether a drop-off fee applies before collecting your van in Halifax.

Your booking confirmation lists the operating hire brand for your Halifax van hire. Use that brand name to locate the correct counter.

At Halifax Stanfield International Airport (YHZ), hire counters for major partner brands are typically located in the terminal building or accessible via a short shuttle ride to an off-terminal hire facility. Follow the "Car Hire" signs from the arrivals level.

• Check your confirmation for the exact brand (for example, Avis, Hertz, Alamo, Enterprise, Budget)
• Match the brand name to the signage in the terminal
• If the counter is not visible from arrivals, look for a hire car shuttle stop outside the terminal and board the bus displaying your brand's logo
• Some brands may share a counter with another brand in the same group; ask staff if you cannot locate your specific brand

If you are collecting your Halifax van at a city centre or downtown location rather than the airport, your confirmation will include the street address. Bring the address with you and call the location directly if you have difficulty finding it.

Counter hours vary by partner and may differ on holidays. Confirm operating hours on your hire agreement and plan your arrival accordingly to avoid missing your collection window.

When you hire a van in Halifax, several local taxes and fees are applied in addition to the base rate. Whether these are prepaid or due at the counter depends on the rate plan shown in your booking confirmation.

Common charges on Halifax van hires include:

• Nova Scotia provincial sales tax (HST at 15%)
• Airport concession recovery fees if picking up at Halifax Stanfield International Airport (YHZ)
• Vehicle licensing and registration surcharges
• Any applicable tourism or municipal levies

Your confirmation will show either "Taxes and Fees: Included" (meaning they are covered in your prepaid rate) or "Total to pay at destination" (meaning they are due at the counter when you collect the van).

If your confirmation states taxes and fees are included but the counter still attempts to charge them separately, that situation is covered by No Extra Charges© Coverage. Keep all paperwork and contact support after the hire ends.

Drop-off fees for one-way Halifax van hires are always listed under "To pay at destination" and are never prepaid. Review your confirmation carefully before arriving at the counter.

If you return your Halifax van after the agreed drop-off time, the hire partner will typically apply a grace period of up to 30 minutes before additional charges begin. This grace period is not guaranteed and varies by partner.

After the grace period, you may be charged for:

• Extra hours or an additional full hire day, depending on how late the van is returned
• A late return fee, which varies by partner and location

To avoid late charges on your Halifax van hire:

• Plan your return time to account for refuelling near the drop-off location
• Factor in any delays on Nova Scotia roads, particularly if driving back from the Cobequid Pass area on Highway 104
• If you know you will be late, contact the hire partner directly using the number on your hire agreement as early as possible

If you need more time with the van, you can request an extension during the hire. Extensions are subject to availability and may reprice the hire. Contact the hire partner or reach out through your booking's Manage Booking link before the original return time expires.

Returning the Halifax van earlier than agreed does not automatically generate a refund; early return policies vary by partner and rate type.