Car Hire
at Philadelphia Airport

Hola Car Rentals is the only premium partner of the top car hire brands operating at Philadelphia Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at Philadelphia Airport.

No. With Hola Car Rentals, all costs and charges for your booking at Philadelphia Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Philadelphia Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Philadelphia Airport, all major hire car companies operate from a single Consolidated Hire Car Centre located at 1 Arrivals Road, Philadelphia, PA 19153. You do not go directly to a terminal counter.

After collecting your luggage, follow the overhead signs for Ground Transportation and Hire Car Shuttles. Exit to the arrivals roadway and proceed to Zone 2, which is clearly marked with large signs. Free shuttles run 24 hours a day, 7 days a week, typically arriving every 5 to 10 minutes. The ride to the Hire Car Centre takes approximately 5 to 7 minutes.

One important exception: Payless Car Hire operates from a separate off-airport location at 6975 Norwitch Drive, Philadelphia, PA 19153, so if your reservation is with Payless, a different transfer arrangement applies. Check your booking confirmation to confirm whether your brand is at the on-airport Hire Car Centre or at an off-airport depot.

If you are arriving on an international flight, factor in immigration and customs processing time, which can add 30 minutes to 2 or more hours before you reach the shuttle stop.

Counter hours at Philadelphia Airport vary by brand, so it is important to check your specific supplier before planning a late arrival.

• Avis: open 24 hours with 24-hour drop-off available, making it a reliable option for late-night arrivals at Philadelphia Airport.
• Budget: open Sunday through Saturday, 6:00 AM to 12:00 AM. Arrivals after midnight may find the counter closed.
• Enterprise, National, and Alamo: specific hours were not confirmed at the time of writing; verify directly with the brand or check your booking confirmation.

If your flight lands late at night at Philadelphia Airport and your preferred brand is closed, Avis offers a 24-hour fallback option. Hire companies will generally hold your reservation for up to 24 hours from the original pickup time if your flight is delayed, so contact support if your delay is significant.

To collect your hire car at Philadelphia Airport, you must bring all of the following physical documents. Digital copies are not accepted at the counter.

• A valid, original driving licence in the main driver’s name. If your licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) as a translation alongside your original licence.
• A physical major credit card with the driver’s name printed on the card, in the main driver’s name, for the security deposit authorisation hold. Debit and prepaid cards are not accepted.
• A passport or valid government-issued photo ID (required for visitors arriving at Philadelphia Airport from abroad).
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets may be requested at some counters.

Name mismatches between your licence, passport, and credit card are one of the most common reasons for problems at the Philadelphia Airport counter. Make sure all names match exactly before you travel.

Pennsylvania uses a predominantly cashless toll system, so renters picking up at Philadelphia Airport should plan for electronic tolling from the start of their trip.

The main toll road in the region is the Pennsylvania Turnpike, which uses E-ZPass for electronic tolling and a Toll By Plate system for vehicles without a transponder. Typical 2026 rates for a standard passenger vehicle on the Turnpike are approximately US$1.94 per short segment with E-ZPass, or US$3.88 with Toll By Plate. A longer trip such as Philadelphia to Harrisburg (around 100 miles) may total US$8 to US$12 depending on entry and exit points.

Your hire vehicle from Philadelphia Airport will already have an electronic toll device installed. At the counter you can choose between two options:

• An unlimited toll package, typically costing US$11 to US$25 per hire day, which covers all tolls during the rental period.
• Pay-per-use, where actual tolls plus administrative or processing fees are charged to your card, often days or weeks after you return the vehicle.

If you decline the hire company's toll programme, tolls are still recorded via overhead gantries and billed to your card later at Toll By Plate rates, which are higher than E-ZPass rates, plus admin fees. Pennsylvania has no congestion charges or city-centre driving fees.

Yes, hires picked up at Philadelphia Airport are subject to a 2% city Vehicle Hire Tax on top of standard state and airport fees.

This tax applies to vehicle hires of 29 or fewer consecutive days and is collected by the hire company at the counter. It will appear as a line item on your hire agreement or final receipt. This charge is separate from Pennsylvania state taxes and the airport concession recovery fee that most airport hire locations add to the daily rate.

When reviewing your booking confirmation, check the section showing amounts due at the destination. Taxes and surcharges that are not prepaid will be collected at the Philadelphia Airport counter when you pick up the vehicle. If your confirmation states that taxes and fees are included, you should not be billed separately for those items at the counter.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your hire at Philadelphia Airport.

Given that Pennsylvania uses a cashless toll system on the Turnpike and many bridges, tolls can add up quickly, especially on longer trips. The cashback benefit helps offset those costs.

To claim your refund after returning the vehicle:

• Email [email protected] within 30 days of returning the car.
• Use the subject line: Tolls Cashback, followed by your reservation number.
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid during your Philadelphia Airport hire.

The refund is processed to the same payment method used for your original booking and typically takes 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts or transponder statements from the moment you pick up the car.

At Philadelphia Airport, the hire company will place a temporary authorisation hold on your credit card at pickup. This is not a charge, but it reduces your available credit until the bank releases it after you return the vehicle.

For standard vehicles hired in the United States, typical holds range from US$300 to US$400. Premium or speciality vehicle classes may carry higher holds. The exact amount is set by the hire desk and can vary by brand, vehicle class, and season.

Important requirements for the deposit at Philadelphia Airport:

• The card must be a physical, major credit card with the driver’s name printed on it, in the main driver’s name. Debit, prepaid, and virtual cards are not accepted.
• You must have sufficient available credit to cover the hold plus any expected charges.
• Bring a backup credit card in case your primary card is declined.

After you return the vehicle, the hold is released by the hire company, but your bank controls when it reappears on your available balance, which can take up to 15 business days.

Yes, you can add an additional driver to your hire at Philadelphia Airport, but the process must be completed at the counter during pickup.

The additional driver must be physically present at the Philadelphia Airport hire desk with a valid driving licence and a photo ID such as a passport. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the vehicle without being listed on the agreement is not covered by the hire protections.

Fees for adding a driver at Philadelphia Airport vary by brand:

• Avis, Budget, and Payless: GBP 10 per hire day, capped at GBP 50 per hire, plus taxes.
• Hertz, Thrifty, and Dollar: GBP 13 per hire day, capped at GBP 180 per hire, plus taxes.
• Alamo, National, and Enterprise: GBP 15 per day, plus taxes.

Some Hola Car Rentals rate plans include one additional driver at no extra cost. Check your booking confirmation for the line stating additional driver free of charge before arriving at the Philadelphia Airport counter. Age rules also apply: for Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at the time of pickup.

An International Driving Permit (IDP) is not always mandatory at Philadelphia Airport, but whether you need one depends on your licence.

If your driving licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, you are required to carry an IDP as a translation alongside your original licence. Without it, the hire desk at Philadelphia Airport may refuse to complete the hire.

If your licence is in English or uses the Latin alphabet, an IDP is recommended but not strictly required in most cases. UK photocard licences, for example, are generally accepted at Philadelphia Airport counters without a paper counterpart.

Key points to remember:

• The IDP is a translation document only. It is not a standalone licence and cannot be used without your original licence.
• You must obtain an IDP in your home country before travelling. It cannot be issued to you once you arrive in the United States.
• Bring your passport as a photo ID alongside your licence at the Philadelphia Airport counter.

Yes, drivers under 25 years old are subject to a young-driver surcharge when hiring at Philadelphia Airport, and most vehicle classes are restricted to renters aged 25 and over.

In Pennsylvania, the standard minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can hire but will pay a daily underage fee on top of the base rate. The surcharge amount varies by brand and is collected at the Philadelphia Airport counter.

Vehicle class restrictions also apply. Categories such as full-size sedans, SUVs, minivans, convertibles, luxury, and premium vehicles are typically reserved for renters aged 25 and over. Drivers under 25 at Philadelphia Airport are generally limited to economy, compact, intermediate, and compact SUV categories.

One exception applies to renters from Latin America and the Caribbean aged 21 to 24 booking through Hola Car Rentals with Avis or Budget. When the waiver is explicitly shown on the booking confirmation, the underage fee may be waived for the main driver on eligible vehicle categories. Check your confirmation carefully before arriving at the Philadelphia Airport counter.

The standard fuel policy for hires at Philadelphia Airport is Full to Full. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the Philadelphia Airport Hire Car Centre.

When returning the vehicle, refuel within approximately 10 miles of the Philadelphia Airport Hire Car Centre at 1 Arrivals Road so the gauge does not drop before you arrive. Keep the fuel receipt showing the date, time, and station address as proof in case of any dispute.

If you return the vehicle below the recorded starting level, the hire company may charge:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price.
• A refuelling service or administrative fee on top of the fuel cost.

Ask the agent at the Philadelphia Airport counter for the nearest fuel station to the return location before you drive away at the start of your hire.

When hiring at Philadelphia Airport, two types of cover are worth understanding before you reach the counter: damage protection for the hire vehicle and liability protection for third parties.

Collision Damage Waiver or Loss Damage Waiver (CDW/LDW) reduces your financial liability if the hire car is damaged or stolen. A deductible may still apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving. Some U.S. states require hire companies to include a state-minimum liability amount, but Pennsylvania does not guarantee a high limit by default. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary cover of up to US$300,000 to your Philadelphia Airport hire.

Cover only applies to drivers listed on the hire agreement. Any driver not named on the contract at the Philadelphia Airport counter is not protected, and CDW/LDW may be voided if an unlisted driver causes an incident.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this benefit applies to hires starting at Philadelphia Airport.

This cover is designed for situations that can arise during your trip, such as a medical emergency on the Pennsylvania Turnpike, a breakdown far from the city, or a flight cancellation affecting your travel plans. Core benefits typically include:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. If you are a US or Canadian resident picking up at Philadelphia Airport, this cover is not available to you. Pre-existing medical conditions are also excluded. Always review the full terms in your booking confirmation for exact cover limits.