Car Hire
at Nashville Airport

Hola Car Rentals is the only premium partner of the top car hire brands operating at Nashville Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at Nashville Airport.

No. With Hola Car Rentals, all costs and charges for your booking at Nashville Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Nashville Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Nashville Airport, hire car counters are located inside the terminal on Level 1, in the baggage claim area. No shuttle or people mover is required for major on-terminal brands.

The step-by-step process is:

• After clearing immigration, customs, and baggage claim on Level 1, exit to the Ground Transportation area within the terminal
• Walk to the hire counter in the baggage claim area, which is a short distance from the car park outside Terminal C
• Present your driver’s licence, passport, and booking confirmation to receive your hire agreement and keys
• Walk outside to the car park near Terminal C to collect your vehicle

Some brands offer a Fastbreak or express line for faster service. Counter hours vary by brand; Budget, for example, operates Sunday and Saturday from 6:00 AM to 1:00 AM and Monday through Friday from 6:00 AM to 2:00 AM. For after-hours returns at Nashville Airport, park and lock your car in the returns area outside Terminal C and place your completed contract and keys in the drop box.

Hiring at Nashville Airport costs significantly more than hiring at a city centre location, primarily because of airport-specific fees that do not apply at city branches.

The main charges added at Nashville Airport include:

• A Customer Facility Charge (CFC) of US$10 per hire day, recently doubled to fund airport construction and higher than many other UK airports
• Airport concession recovery fees charged on top of the CFC
• Up to five different local taxes layered onto the base rate

As a real-world example, a 4-day Enterprise hire over Thanksgiving cost US$526 at Nashville Airport versus US$365 at a city centre branch, a premium of roughly 44%. These fees are airport-mandated pass-throughs and are not present at off-airport locations.

If you are willing to organise your own transport from the terminal to a city branch, hiring off-airport can produce meaningful savings, especially for hires of three days or more. Your booking confirmation will show which fees are included in your prepaid rate and which are payable at the Nashville Airport counter.

To collect your hire car at Nashville Airport, you must bring all of the following physical documents. Digital copies are not accepted at the counter.

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or travel itinerary showing your return date

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required in addition to your original licence. The IDP is a translation only and cannot be used without the original licence.

Debit cards and prepaid cards are not accepted for the authorisation hold at Nashville Airport counters. Bring a backup credit card in your name in case your primary card is declined, and notify your bank of the hire before you travel to avoid fraud blocks on the authorisation.

No, there are no toll roads, toll bridges, or toll tunnels anywhere in Tennessee, so drivers collecting a hire car at Nashville Airport will not encounter any toll charges while driving within the state.

This means:

• No electronic transponder or toll pass is needed for driving in Tennessee
• Hire company toll programmes such as e-Toll, TollPass, or PlatePass are unnecessary for in-state travel
• There are no congestion charges, emissions zones, or city-centre driving fees in Nashville
• Common routes from Nashville Airport such as I-40 towards Knoxville and I-65 towards Memphis are completely toll-free

If your trip takes you into neighbouring states that do have toll roads, Hola Car Rentals includes Tolls Cashback on all bookings, reimbursing up to 5% of your total booking value for tolls paid during your hire. To claim, email [email protected] within 30 days of returning the vehicle, attaching your hire agreement and toll receipts.

At Nashville Airport, the hire partner will place a temporary authorisation hold on your credit card at collection. For standard vehicle classes in the United States, this hold is typically between US$300 and US$400, though the exact amount varies by hire brand, vehicle class, and season.

Important points about the deposit at Nashville Airport:

• The hold is a temporary authorisation, not a charge, but it reduces your available credit until your bank releases it after the hire ends
• Premium or speciality vehicles may carry a higher hold amount
• Only a physical, major credit card in the main driver’s name with the driver’s name printed on the card is accepted; debit cards and prepaid cards are not accepted
• Nashville Airport adds a Customer Facility Charge of US$10 per day plus multiple taxes, which can make the total authorisation appear higher than expected and may trigger fraud alerts with some banks

Notify your bank before arriving at Nashville Airport so the authorisation is not blocked. After you return the vehicle, the hold is released, but your bank may take up to 15 business days to reflect the release on your statement.

An International Driving Permit (IDP) is not always required to hire a car at Nashville Airport, but whether you need one depends on your licence.

• If your driver’s licence is in English or uses a Latin (Roman) alphabet, an IDP is recommended but not mandatory
• If your driver’s licence uses a non-Latin alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an IDP is required at Nashville Airport counters
• The IDP is a translation document only and must be carried alongside your original licence; it cannot be used on its own

Foreign driver’s licences are generally accepted at Nashville Airport if they are valid, unexpired, and meet the hire partner’s standards. Licences from countries that participated in the 1949 Geneva Convention on Road Traffic or that have reciprocal agreements with the United States are typically accepted.

If you think you may need an IDP, obtain it in your home country before travelling. U.S. organisations such as AAA do not issue IDPs to holders of non-U.S. licences.

Yes, you can add an additional driver to your hire at Nashville Airport, but the additional driver must be present at the counter at collection with their own valid driver’s licence.

Key rules for additional drivers at Nashville Airport:

• The additional driver must meet the minimum age requirement for the hire location; for Avis, Budget, and Payless, additional drivers must be at least 25 years old
• If the additional driver is under 25, a young-driver surcharge may apply or the request may be declined depending on the brand
• Both the main driver and the additional driver must sign the hire agreement

Fees for adding a driver at Nashville Airport vary by brand when not included in your rate:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65 in most UK states
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189
• Alamo, National, and Enterprise: US$15 per day

Check your booking confirmation before arriving at Nashville Airport to see whether your rate already includes one additional driver at no extra cost.

Yes, after-hours returns are possible at Nashville Airport, and the process is self-service.

If the hire counter has closed when you return your vehicle at Nashville Airport, follow these steps:

• Drive to the hire car returns area outside Terminal C, following airport signs for Car Hire Return
• Park and lock the vehicle in the designated returns area
• Place your completed hire agreement and keys in the drop box provided in the returns area
• Take all personal belongings with you

Counter hours at Nashville Airport vary by brand. Budget, for example, closes at 1:00 AM on Saturdays and Sundays and at 2:00 AM Monday to Friday. If you plan a late-night return, confirm your specific brand’s closing time in advance.

Note that after-hours returns are self-service with no staff present, so complete your hire agreement before the counter closes or ensure it is ready to drop. Keep a photo of the vehicle condition and the dashboard at the time of return as a precaution against any post-hire charges.

Yes, most bookings include travel assistance cover through Terrawind Global Protection, which can help if an emergency occurs during your Nashville Airport hire, though this benefit does not apply to customers who are residents of the United States or Canada.

For eligible renters, the cover typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Nashville Airport hire, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, have your full name, your Hola Car Rentals confirmation number (for example, HOLA1000000), your current location, and a brief description of the situation ready. Always contact assistance before incurring medical or legal expenses, as some reimbursements require prior authorisation. Check your booking confirmation for the exact cover limits and conditions that apply to your Nashville Airport hire.

Yes, a major credit card in the main driver’s name with the driver’s name printed on the card is required at Nashville Airport to cover the authorisation hold.

Important payment rules at Nashville Airport counters:

• Debit cards are not accepted for the authorisation hold at most major brands
• Prepaid cards, virtual cards, and digital wallets such as Apple Pay are not accepted for the deposit
• The card must be physically present at the counter; digital or single-use card numbers are not accepted
• The name on the card must match the name on the hire agreement

Because Nashville Airport adds a Customer Facility Charge of US$10 per day plus multiple local taxes, the total authorisation on your card can be higher than you might expect. This can trigger fraud alerts with some banks. Notify your card issuer before arriving at Nashville Airport and confirm that your card is enabled for in-person transactions in the United Kingdom.

Bring a backup credit card in your own name in case your primary card is declined. A third party’s card is never accepted, even if that person is travelling with you.

At Nashville Airport, the standard minimum age to hire a car without additional surcharges is 25. Drivers aged 21 to 24 can hire but will be subject to a daily young-driver surcharge and face restrictions on vehicle classes.

Key age rules at Nashville Airport:

• Drivers aged 21 to 24 may hire economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV categories, but are generally excluded from premium, luxury, full-size SUV, minivan, and convertible classes
• Young-driver surcharges are set by each hire brand and are paid at the Nashville Airport counter, not prepaid online
• Drivers under 21 cannot hire at Nashville Airport under standard UK policy

If you are aged 21 to 24 and are a citizen or resident of Latin America or the Caribbean, certain Hola Car Rentals rates fulfilled by Avis or Budget may waive the young-driver fee. This exception must be explicitly shown on your booking confirmation and applies only to eligible vehicle categories. Check your confirmation or contact customer service before arriving at Nashville Airport to confirm whether the waiver applies to your reservation.

Yes, under the standard Full-to-Full fuel policy, you must return your hire car with the same fuel level it had at collection, which is typically a full tank. If you return the vehicle below the recorded level at Nashville Airport, the hire partner will charge you for the fuel shortfall at their own refuelling rate, which is usually higher than the pump price, plus an administrative service fee.

Tips for a smooth fuel return at Nashville Airport:

• Refuel within approximately 10 miles or 15 km of Nashville Airport so the gauge does not drop before you reach the return area
• Keep your final fuel receipt showing the date, time, and station address as proof in case a fuel charge is disputed
• Take a photo of the dashboard showing the fuel gauge and odometer when you return the car outside Terminal C
• For after-hours returns at Nashville Airport, leave the fuel receipt in the key drop envelope and keep a copy for yourself

At collection, verify that the starting fuel level is recorded correctly on your hire agreement. If the tank is not full when you receive the car, ask the agent to note the exact level so you are only required to return it at that same level.

When you collect your hire car at Nashville Airport, the counter agent may offer several insurance and protection products. Understanding what each covers helps you avoid paying for duplicate cover.

The main options available at Nashville Airport counters are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire vehicle itself, including theft and vandalism, up to any applicable excess shown on your agreement
• Supplemental Liability Insurance (SLI or LIS): covers bodily injury and property damage you may cause to third parties while driving; some UK states require a minimum level of liability, but not all do, so this is worth adding at Nashville Airport if your personal auto policy does not extend to hire cars
• Personal Accident Insurance (PAI): covers medical costs for you and your passengers in the event of an accident
• Personal Effects Cover (PEC): covers personal belongings inside the vehicle

CDW and LDW do not cover third-party liability; you need SLI or LIS for that separately. Check your booking confirmation before arriving at Nashville Airport to see which protections are already included in your prepaid rate, so you can make an informed decision at the counter without paying twice.