Car Hire
at Naples Airport

Hola Car Rentals is the only premium partner of the top car hire brands operating at Naples Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at Naples Airport.

No. With Hola Car Rentals, all costs and charges for your booking at Naples Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Naples Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Naples Airport (APF), the hire car counters are located inside the terminal, directly opposite the baggage claim exit. Brands such as Avis have their counter in the baggage claim area itself, so once you collect your luggage you can walk directly to the counter without taking a shuttle. Cars are parked just outside baggage claim, making the walk from counter to vehicle very short.

To find your counter at Naples Airport, confirm the operating brand shown on your booking confirmation, then follow the hire car signs from baggage claim. If you are unsure which counter serves your brand, ask airport staff or use the courtesy phones near the exit.

Note that Naples Airport is a small regional facility, so the process is considerably more straightforward than at larger Florida airports. There is no consolidated hire car centre requiring a tram or long shuttle ride.

To pick up your hire car at Naples Airport you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at Naples Airport. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Naples Airport counter.

Yes, a major credit card is required to hire a car at Naples Airport. The card must be in the main driver’s name, with the driver’s name physically printed on the card, and must have sufficient available credit to cover the authorisation hold.

Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit at Naples Airport, even if you have already prepaid your booking online. You must present the physical card at the counter.

Typical security deposit holds in the United States range from US$300 to US$400 for standard vehicles, though the exact amount is set by the hire partner at the counter and may be higher for premium vehicle classes. The hold is a temporary authorisation, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears from your available balance, which can take up to 15 business days.

It is advisable to bring a backup credit card in your own name in case your primary card is declined at the Naples Airport counter.

Florida's toll roads are almost entirely cashless, and this applies to routes you may use after picking up your hire car at Naples Airport. There are no cash toll booths on most expressways, so tolls are collected electronically via a transponder or through plate-based billing (Toll-by-Plate).

At the Naples Airport counter, you will typically have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$15 per day, covering all tolls during your hire period
• Pay per use: the hire company charges you the actual toll amount plus daily or administrative processing fees after your hire ends

If you decline the toll programme but still drive on a toll road near Naples Airport, the hire company captures your plate and bills you later, often with added administrative fees. Some charges may appear days or weeks after you return the vehicle.

You may also opt out and purchase Florida's own visitor toll pass, but you must inform the counter agent so they can deactivate the vehicle's built-in device to avoid duplicate charges.

All Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid. Submit your claim within 30 days of returning the vehicle to [email protected] with your hire agreement and toll receipt.

Hire car counters at Naples Airport generally stay open through the last arriving flight of the day and reopen at 5:00 AM the following morning. Because Naples Airport is a small regional facility, counter hours are more limited than at major Florida airports, and late-night arrivals may find counters temporarily closed after the last flight departs.

After-hours vehicle returns are handled via key drop boxes located at or near each brand's counter. You park in the designated return area, note the mileage and fuel level on your contract, and drop the keys and paperwork in the brand-specific box. A receipt is typically emailed within 48 hours after the agent processes the return in the morning.

After-hours pickup is not available at Naples Airport without prior arrangement. If you are arriving on a late flight, contact your hire brand directly before travel to confirm whether your booking will be held and whether any special instructions apply. Hire companies will generally hold a reservation for up to 24 hours from the original pickup time.

For visitors arriving on an international flight at Naples Airport, the total time from landing to driving away is typically 60 to 90 minutes. The main steps and approximate times are:

• U.S. immigration and customs clearance: 20 to 45 minutes, depending on flight volume and staffing
• Baggage claim: included in the above or a few additional minutes
• Walk to the hire car counter opposite baggage claim: 5 minutes or less, since counters are directly across from the baggage claim exit at Naples Airport
• Counter check-in, document verification, and paperwork: 10 to 20 minutes
• Walk to the vehicle parked outside baggage claim: 5 minutes or less

Because Naples Airport is a small regional facility with counters inside the terminal, there is no shuttle or tram to a separate hire car centre, which saves considerable time compared to larger Florida airports. Domestic travellers who skip immigration can typically complete the entire process in 20 to 30 minutes.

Yes, drivers aged 21 to 24 are subject to a daily young-driver surcharge when hiring at Naples Airport. The minimum age to hire without an additional fee is 25 in Florida.

Typical daily surcharge amounts by brand at Naples Airport are:

• Avis and Budget: US$13 per hire day, capped at US$65 per hire
• Hertz, Dollar, and Thrifty: US$13.50 per hire day, capped at US$189
• Alamo, National, and Enterprise: US$15 per day with no stated cap

In addition to the surcharge, drivers under 25 are restricted from hiring certain vehicle classes at Naples Airport. Premium, luxury, full-size SUV, minivan, and convertible categories are generally reserved for renters aged 25 and over. Economy, compact, and intermediate vehicles are typically available to younger drivers.

One exception applies to drivers aged 21 to 24 who are citizens or residents of Latin America or the Caribbean: certain Avis and Budget rates may waive the underage fee. Check your booking confirmation to see whether this waiver is shown.

Yes, one-way hires are available from Naples Airport, allowing you to pick up at Naples Airport and return the vehicle to a different location. Brands such as Avis offer one-way hire availability from this location.

Whether a drop-off fee applies depends on the specific route, the hire brand, the vehicle class, and the dates of travel. The fee is route-specific and is shown during the booking process under the section labelled as charges due at the destination. It cannot be prepaid and is paid directly to the hire partner at the counter.

Common patterns to keep in mind when booking a one-way from Naples Airport:

• Same-city or short-distance routes often carry no drop-off fee
• Longer routes between different regions or states typically do carry a fee
• Cross-border one-ways, such as returning to a different country, may be restricted or carry higher fees

If you need to change your drop-off location after booking, contact support before your hire begins, as mid-hire route changes must be approved by the partner and may reprice the reservation.

Most bookings include travel assistance cover provided by Terrawind Global Protection, which can be especially useful if something unexpected happens during your trip from Naples Airport. This benefit is included automatically and covers up to 5 passengers per event.

Core benefits typically include:

• Travel insurance with medical cover for accidents and non-pre-existing illnesses
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance at any point during your hire from Naples Airport, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your booking confirmation number ready when you call.

Important: this benefit applies only to travellers who are not residents of the United States or Canada. U.S. and Canadian residents do not qualify for this cover. Always review your booking confirmation for the exact terms, limits, and exclusions that apply to your specific reservation.

The insurance included in your hire at Naples Airport depends on the rate plan you selected at booking. The two main protections to understand are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire vehicle itself, including theft and vandalism. A deductible may apply unless your confirmation explicitly states zero deductible.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or their vehicles while driving. In Florida, not all hire companies are required by state law to include minimum liability, so it is worth confirming whether this is included in your rate or available as an add-on.

CDW and LDW do not cover third-party liability, your personal injuries, or your belongings. They also do not cover damage caused by prohibited use such as off-road driving, driving under the influence, or use by an unauthorised driver not listed on the hire agreement.

Review your booking confirmation before arriving at Naples Airport to confirm exactly which protections are included and whether any deductible applies. If you have questions about cover, check the rate details page or contact support before your pickup date.

It depends on your driver’s licence. At Naples Airport, visitors can generally drive with a valid foreign licence, but an International Driving Permit (IDP) is mandatory if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic script. For licences in other non-English languages that do use the Latin alphabet, an IDP is strongly recommended but not strictly required.

The IDP is a translation booklet only. It is not a standalone licence and will not be accepted at the Naples Airport counter without your original licence. You must carry both documents together.

If you think you may need an IDP, obtain it in your home country before travelling to Naples Airport. U.S. organisations such as AAA issue IDPs only to holders of U.S. licences, so foreign visitors cannot obtain one after arriving.

All documents presented at the Naples Airport counter must be physical originals. Digital copies are not accepted.

Hires picked up at Naples Airport follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving Naples Airport.

When returning the vehicle, refuel within approximately 10 miles of Naples Airport so the gauge does not drop below full before you reach the return area. Keep your final fuel receipt showing the date, time, and station address. For after-hours returns, leave the receipt in the key drop envelope and keep a photo of the full gauge on your phone.

If you return the vehicle below the recorded starting level, the hire partner may charge:

• A fuel shortfall at the partner’s refuelling rate, which is typically higher than the pump price
• A refuelling service or administrative fee

Some counters at Naples Airport may offer a prepaid fuel option at pickup. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually better value for most renters.

Yes, you can add an additional driver to your hire at Naples Airport, either as part of your rate or by paying a fee at the counter.

Some rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads additional driver free of charge. If it is not shown, a daily fee applies:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65
• Hertz, Dollar, and Thrifty: US$13.50 per hire day, capped at US$189
• Alamo, National, and Enterprise: US$15 per day

To add an additional driver at Naples Airport, the extra driver must be physically present at the counter at pickup. They must bring their valid driver’s licence and, if required, an International Driving Permit. Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the hire agreement are covered by the vehicle’s protections such as CDW and liability cover. Anyone who drives the car without being named on the contract may void those protections entirely.

For Avis, Budget, and Payless at Naples Airport, additional drivers must generally be at least 25 years old at the time of pickup.