Car Hire
at Burlington Airport

Hola Car Rentals is the only premium partner of the top car hire brands operating at Burlington Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at Burlington Airport.

No. With Hola Car Rentals, all costs and charges for your booking at Burlington Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Burlington Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Burlington Airport, the rental car counters are located on the main floor of the terminal, directly adjacent to the baggage carousels. There is no shuttle or people mover required to reach them.

After collecting your bags, simply look for the rental car counter signs in the baggage claim area. Brands operating at Burlington Airport include Alamo, Enterprise, Budget, National, and Hertz.

Your vehicle is accessed via a short walk through a covered skywalk that connects the terminal to the on-site parking garage, so you are protected from Vermont weather. The rental car facility address is 1200 Airport Drive, South Burlington, VT 05403.

Counter hours vary by brand. Enterprise operates 8:00 AM to 11:59 PM daily, while Budget and Avis operate Sunday through Saturday from 7:00 AM to 12:15 AM. Confirm hours for other brands directly when you book.

Yes, after-hours returns are available at Burlington Airport for several rental brands including Enterprise, Alamo, and Budget.

To complete an after-hours drop-off at Burlington Airport, follow these steps:

• Park the vehicle in the designated rental company spaces in the on-site parking garage
• Note the fuel level and mileage before leaving the vehicle
• Place your keys and completed contract in the drop box located at the rental company counter inside the terminal
• Keep a photo of the dashboard showing the fuel gauge as proof of the tank level at return

Under the full-to-full fuel policy, you must return the vehicle with the same fuel level recorded at pick-up. Refuel near Burlington Airport before dropping off to avoid refuelling charges, which are typically higher than retail pump prices plus an administrative fee.

Keep all paperwork and receipts until your final rental invoice is confirmed and any security deposit hold has been released by your bank.

Vermont has no interstate toll roads, so driving to and from Burlington Airport on I-89 or Route 2 involves no electronic tolls or cashless billing systems.

The only toll facilities in Vermont are three seasonal mountain toll roads, none of which are on typical routes from Burlington Airport:

• Mt. Equinox Skyline Drive (off VT Route 7A, Manchester): US$20 per car plus US$5 per extra passenger, paid in cash at the gate
• Burke Mountain toll road (off Mountain Road): US$5 per vehicle or US$15 all-day pass, paid in cash
• Mt. Mansfield toll road (off Highway 108, Stowe): US$26 per car plus US$9.50 per extra passenger, paid by credit card only

These are manual pay-at-gate roads with no cameras or plate-based billing, so rental company toll programmes such as PlatePass or e-toll do not apply. You pay directly at the gate and no invoice or surcharge is sent to the rental company afterwards.

There are no congestion charges or emissions zones affecting drivers departing Burlington Airport.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your rental.

Vermont has no electronic toll roads near Burlington Airport, so this benefit is most relevant if you drive into neighbouring states such as New Hampshire or New York, which do have toll roads. If you pay any tolls during your rental period, you can claim the cashback after returning the vehicle.

To claim your Tolls Cashback after your Burlington Airport rental:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid

The refund is capped at 5% of your booking total. For example, if your booking total is US$500, the maximum reimbursement is US$25. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval.

To collect your rental car at Burlington Airport, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence from your home country, including a photograph
• A major credit card with your name printed on the physical card, in the main driver’s name, for the security deposit hold
• Your passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or travel itinerary showing your return date

If your driver’s licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is required as a translation document. For licences in other non-English languages, an IDP is strongly recommended. The IDP must be carried alongside your original licence and is not accepted as a standalone document.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at Burlington Airport rental counters. Debit and prepaid cards are not accepted for the security deposit hold.

Renting a car at Burlington Airport involves several state and airport-specific charges that are added on top of the base hire rate.

• Vermont state hire car tax: 9% applied to all hires
• Burlington Airport facility charge (customer facility charge): GBP 4 per hire day

These fees are standard for on-airport pickups at Burlington Airport. Your booking confirmation will indicate whether taxes and fees are included in your prepaid rate or listed as amounts due at the counter under a separate total.

If your confirmation shows taxes and fees as included, you should not be billed again for those items at the Burlington Airport counter. If an unexpected charge appears, keep all paperwork and contact support after the hire is complete.

Some hire brands also offer off-airport pickup locations in the South Burlington area, accessible via shuttle from Burlington Airport, which can avoid the GBP 4 per day airport facility charge. Check your booking options if cost savings on fees are a priority.

Yes, a major credit card is required to hire a car at Burlington Airport. The card must be a physical card with the main driver’s name printed on it and must have sufficient available credit to cover the security deposit hold.

At Burlington Airport, the typical security deposit hold for a standard vehicle in the United States is approximately US$300 to US$400. This is a temporary authorisation, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears from your available balance, which can take up to 15 business days.

Important points to bear in mind:

• Debit cards and prepaid cards are not accepted for the deposit hold
• Digital wallets and virtual card numbers are not accepted at the counter
• The card must be in the main driver’s name, not a third party’s name
• Even if you prepaid your booking online, you must still present a physical credit card at the Burlington Airport counter

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on in-person authorisations.

An International Driving Permit (IDP) is not always mandatory to hire a car at Burlington Airport, but whether you need one depends on your licence.

At Burlington Airport, your valid home-country driver’s licence is the primary document accepted. However:

• If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is required as a translation document
• If your licence is in a non-English language but uses the Latin alphabet, an IDP is strongly recommended to avoid any issues at the counter
• If your licence is in English, no IDP is needed

The IDP is a translation booklet only. It must always be carried together with your original licence and is not valid as a standalone document. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

At Burlington Airport, rental counters may also ask for a passport or acceptable secondary ID with a name matching your driver’s licence, particularly for visitors arriving on international flights.

Yes, drivers aged 21 to 24 are subject to a young-renter surcharge when collecting a hire car at Burlington Airport. The minimum age to hire without a surcharge is 25.

Surcharge amounts vary by hire brand at Burlington Airport:

• Avis and Budget: US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, Enterprise, and National: US$15 per day plus taxes

In addition to the surcharge, drivers under 25 are restricted from hiring certain vehicle classes at Burlington Airport. Categories such as full-size SUVs, minivans, luxury, premium, and convertible vehicles are typically reserved for renters aged 25 and older. Economy, compact, and intermediate vehicles are generally available to younger renters.

Drivers from Latin America and the Caribbean aged 21 to 24 may qualify for a young-renter fee waiver on eligible Avis or Budget rates. Check your booking confirmation to see if this waiver is shown.

Yes, you can add an additional driver to your hire at Burlington Airport, either as part of your rate or by paying a fee at the counter.

Some rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads additional driver free of charge. If it is not listed, the following daily fees apply at Burlington Airport:

• Avis and Budget: US$13 per day plus taxes, maximum US$65 plus taxes
• Hertz: US$13.50 per day plus taxes, maximum US$189 plus taxes
• Alamo, Enterprise, and National: US$15 per day plus taxes

The additional driver must be present at the Burlington Airport counter at pick-up with their own valid driver’s licence and any required ID. They must sign the hire agreement. If they drive without being listed on the contract, insurance protections such as CDW and liability cover may not apply to them.

For Avis, Budget, and Payless hires at Burlington Airport, additional drivers must generally be at least 25 years old. Age restrictions and fees for younger additional drivers vary by location.

When collecting a hire car at Burlington Airport, you should consider two main types of cover: protection for the vehicle itself and liability protection for third parties.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the vehicle is damaged or stolen. A deductible may still apply unless your confirmation explicitly states zero deductible. CDW does not cover damage caused to other vehicles or persons.

Third-Party Liability cover (LIS or SLI) protects you if you injure someone or damage their property while driving. Vermont does not mandate a specific minimum liability cover for all hire companies, so levels can vary. Hola Car Rentals strongly recommends adding supplementary liability cover of up to US$300,000 for any Burlington Airport hire.

Neither CDW nor LIS covers your personal belongings or your own medical costs. Personal Effects Cover (PEC) and Personal Accident Insurance (PAI) are separate optional extras available at the counter.

Review your booking confirmation to confirm which protections are already included in your rate before arriving at Burlington Airport.

If your flight is delayed and you arrive later than your scheduled pick-up time at Burlington Airport, hire companies will generally hold your reservation for up to 24 hours from the original pick-up time.

Key points to bear in mind for Burlington Airport arrivals:

• Enterprise operates until 11:59 PM daily, and Budget and Avis operate until 12:15 AM. If your delay pushes your arrival past counter closing time, after-hours collection may not be available at Burlington Airport
• If your delay is less than 24 hours, your booking should be held automatically
• If your delay exceeds 24 hours, contact support via WhatsApp at +1 (786) 999-8312 or email [email protected] as soon as possible

Always confirm counter hours for your specific brand at Burlington Airport before travelling, as hours can vary by season or holiday. If you arrive during open hours, proceed directly to the baggage claim level where the hire counters are located, adjacent to the carousels, and present your booking confirmation and documents as normal.

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this applies to hires starting at Burlington Airport.

This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving in Vermont, where some areas are rural and far from major hospitals. Coverage typically includes:

• Travel and medical assistance for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the hire vehicle (that is handled by CDW) or liability to third parties (covered by LIS). Pre-existing medical conditions are excluded. Review your Burlington Airport booking confirmation for the exact terms and coverage limits that apply to your reservation.