Budget Car Hire
in Toronto

Hola Car Rentals is a premium partner of the leading car hire companies in Toronto, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Toronto.

No. With Hola Car Rentals, all costs and charges for your booking in Toronto are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Toronto charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Budget counter at Toronto Pearson International Airport is not located inside the terminal buildings. To reach the Budget hire desk in Toronto, you must take the LINK Train (also called the Terminal Link train) from either Terminal 1 or Terminal 3 to Viscount Station, where the Car Hire Centre is situated next to the ALT Hotel.

• The LINK Train is free and operates 24 hours a day, 7 days a week, with trains every 4 to 8 minutes
• The train journey takes approximately 5 minutes
• Total door-to-counter time is roughly 10 to 15 minutes depending on walking pace and wait time

After collecting your luggage at either terminal, follow signs for the LINK Train or Ground Transportation, board towards Viscount Station, and walk to the Car Hire Centre. Budget counter hours may vary, so check your booking confirmation for specific hours before you travel to Toronto.

Getting from the terminal to the Budget car hire centre at Toronto Pearson International Airport is straightforward using the free LINK Train.

• From Terminal 1: After baggage reclaim, follow signs for the LINK Train or Ground Transportation, board the train heading to Viscount Station, exit at Viscount Station, and walk to the Car Hire Centre where the Budget counter is located
• From Terminal 3: After baggage reclaim, follow signs for the LINK Train, take it to Viscount Station, then walk to the Car Hire Centre

The LINK Train operates 24 hours a day, 7 days a week, with departures every 4 to 8 minutes. The journey itself takes about 5 minutes, and the full walk-plus-train trip from terminal to the Budget counter in Toronto typically takes 10 to 15 minutes. The train is fully accessible for passengers with luggage or mobility needs. If you cannot find the LINK Train, ask any airport staff member for directions to the train to Viscount Station.

When collecting your Budget hire car in Toronto, you must present all documents in physical form. Digital copies are not accepted at the counter.

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside Canada)

If your driver’s licence is not in English or French and uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in Latin-alphabet languages other than English, an IDP is strongly recommended. Obtain your IDP in your home country before travelling to Toronto, as it cannot be issued abroad. Debit and prepaid cards are not accepted for the Budget security deposit authorisation.

Yes, the Highway 407 ETR can directly impact your Budget hire in Toronto if you drive on it, and it is important to understand how billing works before you travel.

The 407 ETR is a privately operated, fully electronic toll highway spanning 108 km across the Greater Toronto Area. There are no cash booths. Tolls are charged based on distance, time of day, and zone. As a sample, a 25 km peak-period trip can cost approximately CAD 30.45 in total toll and camera charges before any rental company fees are added.

• If you drive the 407 ETR without enrolling in a toll programme, the highway photographs your Budget hire plate and bills the rental company, which then charges your card for the toll plus administrative fees
• GPS devices may default to the 407 ETR as the fastest route, leading to unexpected charges
• Major motorways such as the 401, 400, and QEW are toll-free alternatives in the Toronto area

At the Budget counter in Toronto, you can ask about available toll programmes. Review the rental agreement carefully before signing so you understand what fees apply if you use the 407 ETR during your hire.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Budget hire in Toronto, including charges from the 407 ETR.

The refund equals whichever is lower: the actual tolls you paid, or 5% of your Hola Car Rentals booking total. For example, if your booking total is US$600, the cap is US$30. If you paid CAD 18 in 407 ETR tolls, you receive CAD 18 back. If you paid CAD 60, you receive up to the cap.

To claim your Tolls Cashback after your Toronto hire:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals confirmation, the signed Budget hire agreement, and a toll receipt or invoice showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

When you pick up your Budget hire car in Toronto, a temporary authorisation hold is placed on your credit card. This is not a charge but it reduces your available credit until the hire is concluded and your bank releases the hold.

For Canada, typical security deposit holds range from approximately CAD 300 to CAD 500 for standard vehicles, though some Toronto locations may require a hold of around CAD 750. The exact amount depends on the vehicle class, hire duration, and the specific Budget location.

• Only a major credit card with the driver’s name printed on the physical card is accepted for the deposit hold
• Debit cards and prepaid cards are not accepted
• Bring a backup credit card in case your primary card is declined
• Notify your bank of your travel to Toronto to prevent fraud blocks on the authorisation

After you return the vehicle, Budget releases the hold, but your bank controls when the funds reappear in your available credit, which can take up to 15 working days. The exact hold amount is set by Budget at the Toronto counter and cannot be confirmed in advance.

Yes, you can add an additional driver to your Budget hire in Toronto, but the additional driver must be present at the counter at the time of collection.

For Budget in Toronto, the additional driver must be at least 25 years old and must present a valid driver’s licence. If the additional driver’s licence uses a non-Latin alphabet, an International Driving Permit is also required. Both the main driver and the additional driver must sign the hire agreement.

Regarding fees for Budget in Toronto:

• If your booking confirmation states the additional driver is included, no extra fee applies at the counter
• If not included, Budget charges CAD 13 per hire day plus applicable taxes, with a maximum charge of CAD 65 plus taxes

Only drivers listed on the Budget hire agreement are covered by protections such as CDW and liability cover. If someone not named on the contract drives the vehicle in Toronto, cover may be void. You cannot add a driver remotely by phone or chat alone; the person must appear in person at the Budget counter.

Yes, when hiring a Budget car in Toronto, a minimum level of third-party liability cover is included by default. Canadian provincial law requires every vehicle on the road to carry third-party liability insurance, so this statutory cover automatically accompanies the Budget hire car.

However, the mandatory minimum may not be sufficient for all circumstances. You can purchase additional liability insurance (LIS/ALI/SLI) to increase your cover limits, which is available as an add-on through Hola Car Rentals at checkout or at the Budget counter in Toronto.

• Third-party liability covers bodily injury and property damage you may cause to others while driving the Budget hire
• It does not cover damage to the hire vehicle itself, which requires CDW or LDW
• It does not cover your own injuries or personal belongings

Review your booking confirmation to confirm what liability cover is included in your rate. If you are unsure whether the included minimum is adequate for driving in Toronto and the Greater Toronto Area, adding supplementary liability is strongly recommended.

Budget hires in Toronto follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

• At collection, check the fuel gauge with the Budget agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Toronto location
• Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the station address, date, and time

If you return the Budget vehicle in Toronto with less fuel than recorded at collection, you may be charged for the shortfall at the hire company’s refuelling rate, which is typically higher than retail pump prices, plus a service fee. For after-hours returns at the Toronto location, leave the fuel receipt in the key envelope and keep a photo of the full gauge as evidence. Ask the Budget agent at collection for the nearest fuel station to the return location.

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can help in situations such as a breakdown on a Toronto motorway or the 407 ETR during your Budget hire. However, this benefit does not apply to Canadian or US residents; it is available only to travellers from outside North America.

If you qualify and experience an emergency during your Budget hire in Toronto, contact the assistance line immediately:

• Phone (24/7, toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, provide your full name, your Hola Car Rentals confirmation number, your current location on the Toronto road network, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports.

Note that travel assistance covers medical emergencies, legal assistance in case of an accident, and flight-related issues. Damage to the Budget hire vehicle itself is handled separately through CDW or LDW cover, not through travel assistance.

Yes, one-way hires are possible with Budget, allowing you to pick up in Toronto and return the vehicle in a different city, but a drop-off fee may apply depending on the route.

The drop-off fee is route-specific and varies based on the destination, vehicle class, season, and Budget's availability in each location. When booking through Hola Car Rentals, the fee is shown on the rate details page under the section labelled as charges due at destination, so you can see the cost before confirming your reservation.

• Same-city routes (for example, Toronto airport to a Toronto downtown location) often carry no drop-off fee
• Routes between different cities or provinces typically include a one-way fee
• Cross-border one-way hires (for example, Toronto to a US city) may be restricted or carry higher fees depending on Budget's rules

If you need to change your return location after booking, contact support promptly, as route changes can reprice the hire and affect the drop-off fee. Always verify the return location is confirmed with Budget before departing Toronto.

If your flight is delayed and you arrive later than your scheduled Budget collection time in Toronto, the hire company will generally hold your reservation for up to 24 hours from the original collection time, provided you arrive during counter operating hours.

• If the delay is less than 24 hours, your Budget booking in Toronto should still be honoured; confirm you will arrive while the counter is open
• If the delay exceeds 24 hours, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]
• If the counter is closed when you arrive at the Toronto location, check your booking confirmation for after-hours instructions or contact the number listed on your hire agreement

Changes due to delays beyond 24 hours are not guaranteed, so reaching out early gives you the best chance of adjusting your reservation without losing it. Budget counter hours at Toronto Pearson vary, so review your confirmation before travelling to confirm the hours for your specific collection date.

When hiring a Budget car in Toronto, Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the hire vehicle is damaged or stolen during your hire period.

Check your Hola Car Rentals booking confirmation to see whether CDW or LDW is already included in your rate for the Toronto hire. If it is included, a deductible or excess may still apply unless your confirmation explicitly states zero deductible.

• CDW and LDW cover collision damage, theft, and vandalism to the Budget vehicle, subject to exclusions
• They do not cover third-party liability (injury or damage to others), which requires separate LIS or SLI cover
• Common exclusions include tyres, undercarriage, roof damage, and incidents involving unauthorised drivers or prohibited use
• All drivers must be listed on the Budget hire agreement in Toronto for cover to apply

If an incident occurs during your Toronto hire, report it to Budget immediately using the number on your hire agreement. Delays in reporting can invalidate your CDW or LDW protection. Keep photos of any damage and obtain a police report number if applicable.