Budget Car Hire
in Calgary

Hola Car Rentals is a premium partner of the leading car hire companies in Calgary, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Calgary.

No. With Hola Car Rentals, all costs and charges for your booking in Calgary are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Calgary charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Budget car hire counter at Calgary International Airport (YYC) is located inside the terminal building. After collecting your baggage, follow the car hire signs to the counter. Once your contract is signed at the Budget desk, your vehicle is parked in the designated lot directly behind the car hire centre, a short walk from the terminal.

There is no shuttle required for Budget at Calgary Airport. The entire process from counter to car is on foot, which typically makes the Budget pickup at YYC faster than off-airport alternatives that require a shuttle transfer.

Plan for roughly 20 to 45 minutes from arriving at the Budget counter to driving away, depending on queue length and how quickly the contract is completed.

No, there are no toll roads anywhere in Alberta, so driving your Budget hire car in and around Calgary is completely toll-free. You will not encounter any toll booths, cashless toll gantries, transponder requirements, or congestion charges on any road in the province, including Calgary's ring road system and all major highways.

There are also no emissions zones or city-centre driving fees similar to those found in London or other European cities. Alberta has no plans to introduce tolls, even with ongoing highway expansion projects such as improvements to Deerfoot Trail.

If your Budget hire takes you to other Canadian provinces that do have toll roads, Hola Car Rentals includes Tolls Cashback on every booking, reimbursing up to 5% of your total booking value for tolls paid during the hire period. Keep your toll receipts and submit a claim within 30 days of returning the vehicle.

To pick up your Budget hire car in Calgary, you must present the following physical documents at the counter:

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• Your passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside Canada)

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required at most Budget locations in Calgary.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Budget counter. Debit cards and prepaid cards are not accepted for the authorisation hold.

Every Budget booking made through Hola Car Rentals includes Tolls Cashback, even though Calgary and all of Alberta have no toll roads. This benefit becomes relevant if your Budget hire takes you to other Canadian provinces or regions where toll roads exist.

Hola Car Rentals will reimburse the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your Calgary booking totals GBP 600, the maximum cashback is GBP 30.

To claim your cashback after returning your Budget vehicle:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing toll charges paid

Refunds are issued to the original payment method used for your Calgary booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

When picking up a Budget hire car at Calgary International Airport (YYC), your hire agreement will typically include several mandatory airport-related fees in addition to the base rate. These commonly include:

• Concession Recovery Fee or Concession Recoupment Fee, charged by Budget to offset the airport's concession obligations
• Customer Facility Charge (CFC), a per-day or per-hire fee tied to the airport's car hire facilities
• Vehicle Licensing Recovery Fee (VLRF), covering fleet registration costs
• Applicable provincial and local sales taxes
• A Frequent Traveller Surcharge if you are earning miles or loyalty credits in Canada

These fees are standard at on-airport Budget locations and are generally higher than what you would pay at an off-airport Calgary hire site, because on-airport operators pay concession fees to the airport authority.

If your Hola Car Rentals booking confirmation shows taxes and fees as included, you should not be billed separately for those items at the Budget counter. If you are charged for something not disclosed on your confirmation, the No Extra Charges© guarantee may apply.

Budget at Calgary International Airport (YYC) accommodates after-hours vehicle returns. If you are returning your Budget hire car outside of counter operating hours, follow these steps:

• Drive to the car hire return area at YYC, following airport signs for car hire returns, which lead to the same parking lot behind the car hire centre used for pickup
• Park and lock the vehicle in the designated Budget return area
• Record the mileage and fuel level on your hire agreement
• Place your keys and the completed hire contract in the drop box located at the kiosk

If you are enrolled in Budget Fastbreak, you can use the dedicated Budget Fastbreak return box. Your final agreement will be mailed to you within approximately 48 hours after the Calgary return is processed.

Before an after-hours return in Calgary, refuel the vehicle within roughly 15 km of the airport to comply with the full-to-full fuel policy. Keep your fuel receipt as proof in case a fuel charge appears on your final bill.

Budget at Calgary Airport (YYC) enforces a strict grace period for vehicle returns. The standard grace period is 30 minutes beyond your scheduled return time. If you return your Budget hire car more than 30 minutes late in Calgary, you may be charged for an additional three-quarter day. If the return is more than 90 minutes past the scheduled time, a full extra day charge can apply.

This policy is enforced more rigidly at Calgary Airport than at many other hire locations, so it is important to plan your return carefully, especially if you have a flight to catch or are navigating Calgary's ring road system for the first time.

No grace period applies to optional surcharges or equipment fees. If your flight is delayed and you expect to arrive more than 24 hours after your original Budget pickup time in Calgary, contact support as soon as possible, since the booking hold window is 24 hours from the original scheduled pickup.

When you pick up your Budget hire in Calgary, the counter will place a temporary authorisation hold on your credit card as a security deposit. For standard vehicles rented in Canada, this hold is typically in the range of GBP 200 to GBP 400, though some Calgary locations may require a hold of approximately GBP 500 depending on the vehicle class, season, or specific Budget location policies.

The hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, which can take up to 15 business days after the Budget return in Calgary is processed.

Important requirements for the deposit at the Budget counter in Calgary:

• The credit card must be a major credit card (not debit or prepaid) in the main driver’s name, with the driver’s name printed on the physical card
• Digital wallets and virtual card numbers are not accepted
• Bring a backup credit card in case your primary card is declined

Most Budget bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if something unexpected happens during your Calgary hire, such as a medical emergency or a flight cancellation before or after your trip.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Calgary hire, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Please note that this travel assistance benefit does not apply to Canadian or US residents. It is designed for visitors travelling internationally. It also does not cover damage to the Budget hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI).

Yes, you can add an additional driver to your Budget hire in Calgary, but a fee applies unless your Hola Car Rentals booking confirmation explicitly states that an additional driver is included at no charge.

For Budget in Calgary, the additional driver fee is GBP 10 per hire day, with a maximum charge of GBP 50 plus applicable taxes. Exemptions may apply for company or employer-sponsored hires or for drivers with certain disabilities.

To add an additional driver at the Budget counter in Calgary:

• The additional driver must be physically present at the counter at the time of pickup
• They must present a valid driver’s licence and any required ID
• If their licence is not in English or does not use a Latin alphabet, an IDP is required
• Both the main driver and the additional driver must sign the hire agreement
• For Budget in Calgary, the additional driver must be at least 21 years old

Only drivers listed on the Budget hire agreement are covered by the vehicle's protections. Anyone not named on the contract who drives the car may void coverage.

Yes, one-way hires are possible with Budget in Calgary, but a drop-off fee may apply depending on your return location. This fee is route-specific and varies based on the distance between Calgary and your chosen return city, the vehicle class, and the season.

When booking a one-way Budget hire from Calgary on the Hola Car Rentals website, the drop-off fee will be displayed on the rate details page under the section labelled as amounts due at the destination. It is not shown on the search results page, so review the full rate details before confirming.

Key points to bear in mind:

• Same-city returns (for example, Calgary Airport to a Calgary downtown location) often carry no drop-off fee
• Returns to other Alberta cities or other Canadian provinces typically incur a one-way fee
• Cross-border one-way hires (for example, Calgary to a US city) may be restricted or carry higher fees depending on Budget's policies
• The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking

When renting a Budget car in Calgary through Hola Car Rentals, the cover included depends on the rate plan selected. Canada-based bookings typically fall under the Canada All Inclusive rate, which bundles key protections into the prepaid price.

Standard cover elements to look for on your Budget booking confirmation include:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the Budget vehicle, subject to any applicable excess
• Third-party liability cover, which is required by provincial law in Alberta and is included by default when renting in Canada. This covers bodily injury and property damage you may cause to others while driving the Budget hire in Calgary

CDW and LDW do not cover third-party liability on their own, and third-party liability does not cover damage to the Budget vehicle itself. They are separate protections that work together.

Cover does not include personal accident insurance, personal effects, or damage caused by prohibited use such as off-road driving. Always review your Budget hire agreement at the Calgary counter to confirm exactly what is active on your contract before driving away.

Yes, Calgary has some road features that can catch first-time visitors off guard, especially when driving a Budget hire car unfamiliar with the local road network.

Calgary completed its 101 km ring road (Stoney Trail) in December 2023, and the system includes several non-standard interchange designs:

• A basket weave interchange at Highway 8, where lanes cross over each other in an unusual pattern
• Partial cloverleaf interchanges at locations such as Bow Trail
• Half interchanges on Highway 1 (Trans-Canada) east of Old Banff Coach Road, which provide access in only one direction, forcing detours for westbound drivers
• Multiple roundabouts within short distances on newer sections of the ring road

The ring road transitions between 6 to 8 lane freeways and expressway segments with abrupt changes, and steep grades exist on the west Calgary segment between Highway 8 and Old Banff Coach Road. Visitors in Budget hire cars who are used to simpler grid or perimeter road systems in other cities may find these transitions confusing.

Using a GPS or navigation app is strongly recommended when driving your Budget hire around Calgary, particularly if you are heading towards newer neighbourhoods west of Valley Ridge or Crestmont.