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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Avis in Newark

Avis operates at Newark Liberty International Airport (EWR) from the Consolidated Rental Car Facility, with its counter on the 3rd floor running 24 hours a day, seven days a week. Getting there from Terminal A is straightforward via a pedestrian sky bridge; from Terminals B and C, take the AirTrain to the Terminal A station, then follow the covered walkway to the rental center — budget 25 to 40 minutes from baggage claim to the Avis counter, and a little more during busy travel periods. The New York/New Jersey area runs almost entirely on E-ZPass electronic tolling, and Avis equips its vehicles with an e-Toll transponder. If you use toll lanes without a plan, Avis charges the actual toll plus a US$6.95 convenience fee per day tolls are incurred, capped at US$34.95 per rental. The e-Toll Unlimited package, which must be selected at the counter, covers all tolls and fees for a flat US$10.99–25.99 per day depending on vehicle class. Fuel in the Newark area averages around US$3.59 per gallon, though highway service stations on the New Jersey Turnpike tend to run higher. Avis places a deposit hold of typically US$200 on a credit card in the primary driver's name at pickup — US$300 for rentals of four days or more — and release can take up to two weeks after return. Drivers whose license uses a non-Latin script must also carry an International Driving Permit.

Best Car Rental Deals

4.5/ 5
Kia Soul

Kia Soul | Automatic

SMALL

or Small similar

5 3 Automatic
From / day
4.5/ 5
Toyota Corolla

Toyota Corolla | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Mazda CX 50

Mazda CX 50 | Automatic

SUV

or SUV similar

5 2 Automatic
From / day
4.5/ 5
Chrysler Pacifica 7 Passengers

Chrysler Pacifica 7 Passengers | Automatic

MINIVAN

or Minivan similar

7 4 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in Newark include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Newark, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Newark.

Will I face unexpected charges at the Avis counter in Newark when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Avis booking in Newark are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Newark charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I get to the Avis counter at Newark Liberty International Airport?

The Avis counter at Newark Liberty International Airport (EWR) is located at 132 Carson Rd, 3rd Floor, Newark, NJ 07114, inside the Consolidated Rent-A-Car Facility (ConRAC) in Terminal A's parking garage. No shuttle is needed from Terminal A.

  • Terminal A arrivals: Cross the sky bridge into the parking garage, take the escalator to the 3rd floor, and the Avis Preferred counter will be on your left.
  • Terminals B or C arrivals: From baggage claim, follow signs to the AirTrain and exit at Terminal A. Go downstairs, follow Parking Garage signs to the right, walk approximately 5 minutes to the 1st floor lobby, then take the escalator to the 3rd floor Avis counter.

The Avis counter at Newark operates 24 hours daily, including holidays, so you can pick up your vehicle at any time after clearing customs and collecting your bags.

What documents do I need to pick up my Avis rental car in Newark?

To pick up your Avis rental car in Newark, you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name. If your license uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit (IDP) is mandatory alongside the original license.
  • A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold. Prepaid debit cards are not accepted by Avis in Newark.
  • A valid passport or government-issued photo ID.
  • Your booking confirmation or printed voucher.
  • Round-trip flight or cruise tickets (required for visitors from abroad).

All documents must be physical originals. Digital copies are not accepted at the Avis Newark counter. Make sure the name on your license, credit card, and reservation all match to avoid issues at pickup.

How do toll roads work when renting from Avis in Newark?

New Jersey's toll roads are almost entirely cashless, so understanding how tolls work before driving your Avis rental out of Newark is important.

The main tolled routes you are likely to use include:

  • New Jersey Turnpike (Philadelphia to New York City, 78 miles): E-ZPass rates start at approximately US$0.95, increasing with distance. Rates rose 3% effective January 1, 2026.
  • Garden State Parkway (172 miles north to south): at least US$1.90 for E-ZPass users, more for longer distances.
  • Atlantic City Expressway: US$1.25 to US$5.50 depending on distance traveled.
  • NYC bridges and tunnels (if crossing into Manhattan): approximately US$15 to US$25 per crossing, plus a Congestion Relief Zone fee of US$8.99 plus taxes per day if you drive into Manhattan south of 60th Street on local streets.

At the Avis Newark counter, you will be offered an unlimited toll package (typically US$11 to US$25 per day). If you decline, Avis will bill each toll plus an administrative processing fee after your rental ends. Tolls may appear on your card days or weeks after return.

If you have a personal E-ZPass transponder, inform the Avis agent at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.

Can I get toll cashback on my Avis rental in Newark?

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Avis rental in Newark.

Given that New Jersey and the surrounding New York area have some of the highest toll exposure in the United States, including the New Jersey Turnpike, Garden State Parkway, and NYC bridge and tunnel crossings, this benefit can add up meaningfully.

To claim your cashback after returning your Avis vehicle in Newark:

  • Email [email protected] within 30 days of vehicle return.
  • Use the subject line: Tolls Cashback - HOLA[your confirmation number].
  • Attach your Hola Car Rentals reservation confirmation, the Avis rental agreement signed at pickup, and a toll receipt or statement showing charges paid during the rental period.

Example: If your booking total was US$600, the cap is US$30. If you paid US$22 in tolls, you receive US$22 back. If you paid US$50, you receive US$30 (the cap). Refunds are issued to your original payment method within 7 to 10 business days after approval.

What is the security deposit amount for Avis in Newark?

When picking up your Avis rental in Newark, a temporary authorization hold will be placed on your credit card at the counter. For Avis in Newark, the hold is typically US$250 for rentals up to 3 days and US$300 for rentals of 4 or more days, which is higher than the standard hold at many other Avis locations across the United States.

Important things to know about the deposit at the Avis Newark counter:

  • The hold must be on a major credit card (Visa, Mastercard, American Express, Discover) with the driver's name printed on the card.
  • Prepaid debit cards are not accepted by Avis in Newark for the security hold.
  • The hold reduces your available credit until your bank releases it after the rental ends, which can take up to 15 business days.
  • Bring a backup credit card in your name in case your primary card is declined or flagged for a foreign transaction.

The hold is not a charge. Once you return the vehicle and the contract closes, Avis releases the authorization and your bank processes the release on its own timeline.

What are the late return fees at Avis Newark airport?

Avis at Newark Liberty International Airport applies a 29-minute grace period for vehicle returns. After that window closes, fees apply quickly:

  • After 30 minutes past your scheduled return time: a 3/4-day rental fee is charged.
  • After 90 minutes past your scheduled return time: a full additional day is charged.

There is no grace period for optional equipment or surcharges added to your Avis Newark rental. Those are billed at the full daily rate from the first minute of delay.

If you need to return your Avis vehicle in Newark after the counter closes, a secure key drop box is available near the counter 24 hours a day. You remain responsible for the vehicle and all charges until the contract is formally closed the next business day. To avoid disputes, leave your completed rental agreement and keys in the envelope provided, and keep a photo of the vehicle condition and fuel gauge before dropping the keys.

Is there a young driver surcharge for under-25 renters at Avis in Newark?

Yes, Avis in Newark charges a young-driver surcharge for renters between the ages of 21 and 24. The standard Avis underage fee in the United States is US$13 per rental day plus taxes, capped at US$65 plus taxes for the rental period.

Renters under 21 are not eligible to rent from Avis in Newark. New Jersey follows the general U.S. rule where 21 is the minimum age for most rental companies, unlike New York and Michigan where 18-year-olds may rent.

Drivers aged 21 to 24 are also restricted from renting certain vehicle classes at the Avis Newark counter, including full-size SUVs, premium, luxury, convertible, minivan, and van categories. Economy, compact, intermediate, and compact SUV classes are generally available.

One exception applies: if you are a resident or citizen of Latin America or the Caribbean, aged 21 to 24, and your Hola Car Rentals confirmation explicitly shows the underage fee waived, Avis in Newark may waive the surcharge for the main driver on eligible vehicle categories. Bring your passport as proof of nationality at the counter.

Can I add an additional driver to my Avis rental in Newark?

Yes, you can add an additional driver to your Avis rental in Newark, but the additional driver must be present at the counter at pickup with a valid driver's license and any required identification.

For Avis in Newark, the additional driver fee is US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes for the rental period. This fee is waived if your Hola Car Rentals confirmation explicitly states that an additional driver is included at no charge.

Key rules for additional drivers at the Avis Newark counter:

  • Additional drivers must be at least 25 years old for Avis in Newark. Drivers aged 21 to 24 may not be accepted as additional drivers or may incur the underage surcharge.
  • The additional driver must sign the rental agreement at the counter. They cannot be added remotely by phone or email.
  • Only drivers listed on the Avis rental agreement are covered by the vehicle's protections (CDW/LDW, liability coverage). Anyone not on the contract who drives the vehicle voids coverage.

If your confirmation shows the additional driver as included, verify this is reflected on the Avis contract before leaving the Newark counter.

What travel assistance is included with my Avis rental in Newark?

Most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if something goes wrong during your Avis rental in Newark or while driving the New Jersey Turnpike, Garden State Parkway, or surrounding highways.

Coverage typically includes:

  • Medical assistance for up to 5 passengers (for non-pre-existing conditions and accidents).
  • Legal assistance in the event of a road accident.
  • Compensation for luggage lost by the airline.
  • Flight cancellation insurance.

To reach assistance 24 hours a day: call +1 888 980 9992 (toll-free), contact WhatsApp at +1 208 910 1001, or email [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Avis rental vehicle itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/SLI). Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

What airport fees and taxes apply to Avis rentals at Newark airport?

Renting from Avis at Newark Liberty International Airport means your total cost includes several fees and taxes beyond the base rate. Understanding these before you arrive helps avoid surprises at the counter.

  • Airport concession recovery fee: charged by Avis to recover the cost of operating at EWR.
  • Customer facility charge (CFC): a per-day or per-transaction fee that funds the Consolidated Rent-A-Car Facility (ConRAC) where the Avis counter is located.
  • Newark airport rental car tax: up to 5% of the total rental charge, applied on top of standard New Jersey sales tax.
  • New Jersey state sales tax: applied to the taxable portion of your rental.

If your Hola Car Rentals confirmation shows taxes and fees as included, you should not be billed separately for those items at the Avis Newark counter. If you are charged for something not listed on your confirmation, document it and contact support after the rental ends. Hola Car Rentals' No Extra Charges© Coverage may apply to undisclosed mandatory charges.

Are there driving challenges I should know about when renting from Avis in Newark?

Yes, driving in Newark after picking up your Avis rental involves a few local conditions that differ from typical U.S. cities and are worth knowing before you leave the airport.

  • One-way street network: Newark has an unusually dense grid of one-way streets throughout its neighborhoods, far more extensive than in most U.S. cities. Streets like Prince Street, Division Street, and Mulberry Street run in single directions across multiple blocks. A GPS or navigation app is strongly recommended.
  • Wrong-way detection systems: Routes 1 and 295 near Newark use advanced wrong-way vehicle detection technology and connected roadside units, which are uncommon on most U.S. highways. These are designed to alert drivers who enter ramps incorrectly, a particular risk at unfamiliar interchanges.
  • Cashless toll roads: Nearly all toll roads around Newark are cashless. Without an E-ZPass transponder or enrollment in the Avis toll program, your plate will be billed at higher Toll-By-Plate rates, and Avis may add an administrative fee of up to US$5 per toll on cashless gantries.

Driving is on the right side of the road, as in all U.S. states. No emission zones or congestion charges apply within Newark itself, though the NYC Congestion Relief Zone fee of US$8.99 plus taxes per day applies if you drive into Manhattan south of 60th Street on local streets.

Can I pick up my Avis car in Newark and return it in a different city?

Yes, one-way rentals are available from the Avis location at Newark Liberty International Airport. You can pick up your vehicle at 132 Carson Rd, 3rd Floor, Newark, NJ 07114 and return it to a different Avis location, including other airports in the New York and New Jersey region or destinations across the United States.

A drop-off fee may apply depending on your return location. This fee is route-specific and varies by distance, vehicle class, and season. You can see whether a drop-off fee applies during the booking process on the Hola Car Rentals website, listed under the "To pay at destination" section of the checkout screen.

Things to keep in mind for one-way Avis rentals from Newark:

  • The drop-off fee cannot be prepaid and is settled at the return counter.
  • Cross-border one-way rentals (for example, returning in Canada) may be restricted or carry higher fees. Confirm with Avis at the Newark counter before driving across borders.
  • Changing your return location after booking may reprice the rental and recalculate the drop-off fee.
What fuel policy applies to Avis rentals in Newark?

Avis rentals in Newark follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return at Newark:

  • At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer.
  • Refuel within approximately 10 miles of the EWR return area before dropping off the vehicle. Keep your receipt showing the station address, date, and time.
  • At after-hours drop-off, leave the fuel receipt in the key envelope and keep a photo of the full gauge as evidence.

If you return the Avis vehicle in Newark with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than pump prices, plus a refueling service fee.

Some Avis counters in Newark may offer a prepaid fuel option at pickup. If you accept it, any unused fuel is generally non-refundable, so it is usually better value to refuel yourself near the airport before returning the car.

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