Avis Car Hire
in Oakland

Hola Car Rentals is the only premium partner of the top car hire brands operating in Oakland, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Oakland.

No. With Hola Car Rentals, all costs and charges for your booking in Oakland are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Oakland charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Avis pick-up at Oakland International Airport (OAK) utilises a consolidated Rental Car Centre located at 7600 Earhart Rd, Oakland, CA 94621, which is not inside the terminals. Here is how the process works step by step:

• After landing, follow signs to baggage claim. Terminal 1 passengers descend to Level 1; Terminal 2 passengers follow the concourse to Level 1.
• Collect your luggage, then exit to the third kerb. Terminal 1 renters cross two roads to island 3A; Terminal 2 renters go to island 3D or the second kerb.
• Board the white Rental Car Centre shuttle, which runs every 7 to 10 minutes and takes approximately 5 to 7 minutes to reach the facility.
• At the Rental Car Centre (open 24 hours), proceed to the Avis counter to complete your contract, then collect your allocated vehicle.

The Avis counter at Oakland airport is open from 6:00 AM to 12:00 AM daily. For pickups outside these hours, contact Avis in advance to arrange access, as the facility is secured between 2:00 AM and 4:00 AM. Allow a total of 30 to 60 minutes from arrival at Oakland airport to driving away, accounting for baggage claim, the shuttle ride, and paperwork at the counter.

When returning your Avis hire car at Oakland International Airport, follow the airport signs to the car hire return area on Langley Street, not Earhart Road where the Rental Car Centre entrance is located. Drop the vehicle at the designated Avis return area within the facility.

If you are returning after the Avis counter closes, the process depends on the time:

• Between 2:00 AM and 4:00 AM: Leave your keys with the security guard at the gate.
• Between 4:00 AM and 6:00 AM: Lock the vehicle and place your keys and hire contract in the grey Avis Budget After Hours Returns drop box located at the front of the return area.

After dropping off your Avis vehicle at Oakland airport, shuttles to the terminals are available 24 hours a day, so you can reach your departure gate at any time. Keep a photo of the vehicle condition and your fuel receipt in case any post-hire charges are disputed.

Yes, there are multiple Avis locations in Oakland, each with different operating hours. Choosing the right one depends on whether you are arriving by plane or require a city pick-up.

• Oakland International Airport (7600 Earhart Rd): Open 6:00 AM to 12:00 AM daily. This is the most convenient option for travellers flying into OAK, as it is served by a free shuttle from the terminals.
• Downtown Oakland (2428 Webster St): Open 8:00 AM to 5:00 PM on weekdays and 8:00 AM to 12:00 PM on weekends. This location offers no shuttle service and requires direct access.
• 98th Avenue location (121 98th Ave): Open 8:00 AM to 5:00 PM on weekdays.

If you are arriving on an early morning or late-night flight, the Avis airport location at Oakland is the only option with extended hours. City locations have significantly shorter hours, so plan your pick-up time carefully to avoid arriving when the counter is closed.

Oakland is situated in the heart of the San Francisco Bay Area, where toll exposure is significant due to bridge crossings and express lanes. California uses the FasTrak electronic toll system, and nearly all toll facilities are fully cashless. Your Avis hire vehicle in Oakland will include an electronic toll device or a plate-based billing system.

At the Avis counter in Oakland, you will typically have two options:

• Unlimited toll package: A fixed daily rate (approximately US$11 to US$25 per day depending on location) that covers all toll usage during your hire.
• Pay per use: If you decline the package, Avis will charge you the actual toll amounts plus administrative processing fees, which can be billed days or even weeks after your hire ends.

Common toll costs in the Oakland and Bay Area region include approximately US$7 to US$15 per bridge crossing. The Bay Bridge connecting Oakland to San Francisco charges around US$8.50 via FasTrak for a standard two-axle vehicle. If you cross multiple bridges in a day, costs can reach US$20 to US$35 or more.

You can also opt out of the Avis toll programme and pay tolls yourself by registering your hire plate on a FasTrak account or paying directly through the toll agency website within the required window. If you choose this route, inform the Avis counter agent so the default device can be deactivated and duplicate charges avoided.

To pick up your Avis hire car in Oakland, you must bring the following physical documents. Digital copies are not accepted at the counter.

• A valid, original driving licence in the main driver's name. If your licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, you must also carry an International Driving Permit (IDP) as a translation alongside your original licence.
• A major credit card physically printed with the main driver's name, with sufficient available credit to cover the authorisation hold. Prepaid cards and debit cards are not accepted for the deposit at Avis in Oakland.
• Your passport or a valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• If you are visiting from abroad, round-trip flight or cruise tickets may also be requested.

At the Oakland airport Avis counter, an authorisation hold of approximately US$300 to US$400 is typical for standard vehicles, though the exact amount is set by Avis at the time of pick-up. If you prepaid your reservation with a debit card, Avis may require a hold of US$250 or more on a separate credit card. Prepaid charge cards are not accepted for this hold.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which allows you to recover up to 5% of your total booking value for tolls paid during your Avis hire in Oakland and the surrounding Bay Area.

Given that Oakland is a major toll hub, with the Bay Bridge, the San Francisco Bay Area bridges, and FasTrak express lanes all nearby, this benefit can provide meaningful savings. For example, if your Hola Car Rentals booking total is US$600, the maximum cashback is US$30. If you paid US$18 in tolls, you receive US$18 back. If you paid US$50, you receive the US$30 cap.

To claim your cashback after returning your Avis vehicle in Oakland:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback, followed by your reservation number.
• Attach your Hola Car Rentals confirmation, the Avis rental agreement signed at pick-up, and a toll receipt or invoice showing the charges paid.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Yes, a major credit card in the main driver's name with the driver's name physically printed on the card is required to pick up your Avis hire in Oakland. This applies even if you have already prepaid your booking.

At the Oakland Avis counter, the credit card is used to place a temporary authorisation hold for incidentals. Key points to note:

• Debit cards and prepaid cards are not accepted for the security hold.
• Virtual or single-use card numbers are not accepted. You must present the physical card.
• If you prepaid with a debit card, Avis in Oakland will typically require a hold of US$250 or more on a separate credit card.
• For reservations made in a non-GBP currency, you must provide a credit card in the same currency as your reservation.
• The name on the credit card must match the name on your driving licence and hire agreement.

The typical security hold at Avis in Oakland for a standard vehicle is approximately US$300 to US$400, though the exact amount is determined at the counter. Ensure your card has sufficient available credit beyond your expected hire costs. Bringing a backup credit card is strongly recommended in case your primary card is declined.

An International Driving Permit (IDP) is not always mandatory for renting from Avis in Oakland, but it is required in specific situations and strongly recommended in others.

You must carry an IDP alongside your original licence if your driving licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. Without an IDP in these cases, Avis in Oakland may refuse to complete the hire.

If your licence is in English or uses a Latin alphabet, an IDP is not mandatory but is recommended as a precaution, since individual Avis counter agents may request one at their discretion.

Important rules to remember:

• The IDP is a translation document only. It is not a standalone licence and cannot be presented without your original licence.
• You must obtain your IDP in your home country before travelling. US-based issuers such as AAA do not issue IDPs to non-US licence holders.
• All documents presented at the Oakland Avis counter must be physical originals. Digital copies are not accepted.

If you are unsure whether your licence qualifies, obtain an IDP before your trip to avoid any issues at the Oakland pick-up counter.

Yes, Avis charges a young driver surcharge in Oakland for renters between the ages of 21 and 24. Drivers under 21 are generally not eligible to hire from Avis in the United Kingdom.

The standard Avis underage fee in Oakland is US$13 per hire day, with a maximum of US$65 per hire period, plus applicable taxes. This fee is paid at the counter and is separate from your prepaid booking total.

Additional restrictions apply to young drivers at Avis in Oakland:

• Most vehicle classes are restricted to renters aged 25 and older. Young drivers are typically limited to economy, compact, medium saloon, standard saloon, compact SUV, and medium SUV categories.
• For Avis in Oakland, additional drivers aged 21 to 24 may also be subject to the underage fee or may not be accepted at all.

One exception applies: if you are a citizen or resident of Latin America or the Caribbean and your Hola Car Rentals confirmation explicitly states that the underage fee is waived, you may qualify for the Avis underage fee exception for eligible vehicle categories. This exception does not apply to travellers from Europe, Asia, Africa, or other regions. Always verify your confirmation before arriving at the Oakland Avis counter.

Yes, you can add an additional driver to your Avis hire in Oakland, either during the booking process or at the counter during pick-up. The additional driver must be physically present at the Oakland Avis counter and must present a valid driving licence.

The standard Avis additional driver fee in Oakland is US$13 per hire day, with a maximum charge of US$65 per hire period, plus applicable taxes. However, certain categories of drivers are exempt from this fee in California:

• A spouse, domestic partner, employer, or employee travelling on business is always exempt from the additional driver fee.
• In California, a parent, sibling, or child of the main renter is also exempt from the additional driver fee.

For all other additional drivers at the Oakland Avis location, the daily fee applies. Note that for Avis in Oakland, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may be subject to a young driver surcharge or may not be accepted as additional drivers depending on location rules.

Ensure every person who will drive the vehicle is listed on the Avis hire agreement. Anyone who drives without being named on the contract may void your cover protections.

Renting from Avis at Oakland International Airport (OAK) involves several fees and taxes beyond the base hire rate. These are standard for airport hires in California and are typically listed in your booking confirmation under the amounts due at pick-up.

• Airport concession recovery fee: Typically 10 to 12% of the base hire rate, charged by Avis to recover the cost of operating at the Oakland airport facility.
• Customer facility charge (CFC): Approximately US$4.50 per hire day, used to fund the Rental Car Centre at 7600 Earhart Rd.
• Oakland city hire tax: Approximately 10%, applied on top of the base rate.
• Alameda County surcharges may also apply depending on the specific hire period and vehicle class.

These fees can add US$20 to US$50 or more per day to your total cost compared to off-airport Avis or other brand locations in Oakland. If you are flexible on pick-up location, an off-airport Avis location such as the downtown Oakland branch at 2428 Webster St may carry lower fees, though it has more limited operating hours and no shuttle service from the airport terminals.

Your booking confirmation will show which fees are included in your prepaid rate and which are due at the Avis counter at pick-up.

When renting from Avis in Oakland, two main types of cover are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Avis hire vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Avis hire in Oakland. In California, state-minimum liability is not universally guaranteed to be included, so it is strongly recommended to add supplementary liability cover to your booking.

Key points for Oakland renters:

• CDW and LDW do not cover tyres, undercarriage, roof, or keys unless a specific add-on is purchased.
• Only drivers named on the Avis hire agreement are covered. Any unnamed driver voids protections.
• If you are relying on a personal auto policy or credit card cover, confirm the exact terms before declining cover at the Oakland Avis counter.

Review your Hola Car Rentals confirmation to see which protections are already included in your rate before adding options at the Oakland counter.

Most Hola Car Rentals bookings, including Avis hires in Oakland, include travel assistance cover provided by Terrawind Global Protection. This benefit is particularly useful given that Oakland renters may encounter situations such as a breakdown on the I-880 viaduct, an incident near the Bay Bridge, or a medical emergency while driving in the Bay Area.

Cover typically includes:

• Medical assistance for up to 5 passengers for non-pre-existing illnesses and accidents.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, contact Terrawind at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your full name, your Hola Car Rentals confirmation number, your current location in or around Oakland, and a brief description of the situation ready when you call.

Important limitation: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this cover. Check your Hola Car Rentals confirmation to verify whether travel assistance is included in your specific Avis Oakland booking and to review the exact terms and limits.