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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 1 week ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 1 week ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 1 week ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 1 week ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 2 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 4 weeks ago
"Great experience"
Alison
Alison
5 4 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 4 weeks ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 4 weeks ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 1 month ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 1 month ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 1 month ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 1 month ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 1 month ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 2 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 2 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 2 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 3 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 4 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 5 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Avis in Melbourne

Avis operates its counter inside the baggage claim area at Melbourne Orlando International Airport (MLB), which means no shuttle wait — the hire lot is a short walk from the desk. Domestic arrivals typically reach the counter within 30 minutes of landing; international travellers clearing passport control should budget closer to an hour before they get there. The counter is open daily from 8:00 AM to midnight, and after-hours returns go into a drop box at the Avis counter, though the terminal doors lock between midnight and 5:00 AM, so late-night drop-offs require planning around that window. Florida's toll network is largely cashless, and Avis automatically enrolls hirers who use a cashless lane into its e-Toll programme, which charges US$6.95 per day a toll is incurred — capped at US$34.95 per hire period — plus tolls billed at the highest undiscounted rate. An e-Toll Unlimited package, available at the counter, bundles all toll costs into a flat daily rate of roughly US$10.99 to US$25.99. Fuel in the Melbourne area runs around US$3.93 to US$4.09 per gallon, so refuel before returning to avoid the fuel service charge. Avis requires a credit card in the primary driver's name at pickup; an authorisation hold of around US$200 above the hire total is standard. Drivers whose licence uses a non-Latin script will also need an International Driving Permit.

Best Car Rental Deals

4.5/ 5
Chevrolet Spark

Chevrolet Spark | Automatic

SMALL

or Small similar

4 2 Automatic
From / day
4.5/ 5
Toyota Corolla

Toyota Corolla | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Chevrolet Equinox

Chevrolet Equinox | Automatic

SUV

or SUV similar

5 3 Automatic
From / day
4.5/ 5
Chrysler Pacifica 7 Passengers

Chrysler Pacifica 7 Passengers | Automatic

MINIVAN

or Minivan similar

7 4 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in Melbourne Orlando include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Melbourne Orlando, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Melbourne Orlando.

Will I face unexpected charges at the Avis counter in Melbourne Orlando when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Melbourne Orlando are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Melbourne Orlando charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Are toll roads cashless when driving from Melbourne Orlando with an Avis hire?

Yes, virtually all toll roads you will encounter driving from Melbourne Orlando are cashless. Avis vehicles come equipped with an electronic toll device or a plate-based billing system, so you will not need to carry cash for tolls.

Florida uses the SunPass and E-PASS electronic systems. Toll gantries photograph your licence plate if no transponder is detected, billing the hire company through a process called Toll-by-Plate, which then passes the charge to you along with administrative fees.

At the Avis counter in Melbourne Orlando you will typically have two options:

  • Unlimited toll package: approximately US$11 to US$15 per hire day, covering all tolls during your hire period
  • Pay per use: the actual toll amount plus daily or administrative processing fees billed to your credit card, sometimes weeks after return

If you plan to drive towards Orlando on SR-528 or use the Florida Turnpike, toll exposure can reach US$5 to US$15 per day depending on your route. Choosing the unlimited package at the Avis counter in Melbourne Orlando can simplify budgeting if you expect frequent toll road use.

Can I use my own toll pass in an Avis hire car in Melbourne Orlando?

Yes, you can use your own visitor toll pass in an Avis hire car picked up in Melbourne Orlando, but you must take one important step at the counter.

When you arrive at the Avis desk in Melbourne Orlando, inform the agent that you have your own toll pass and ask them to deactivate the vehicle's default toll device. If you skip this step, both your personal pass and the Avis device may register the same toll gantry, resulting in duplicate charges that are difficult to dispute later.

Florida's visitor toll pass options are compatible with the SunPass and E-PASS networks used throughout the state, including roads commonly travelled from Melbourne Orlando such as SR-528 and the Florida Turnpike.

If you do not have your own pass and prefer not to purchase the Avis unlimited toll package, you will be billed per use. Each toll charge will include the actual toll amount plus administrative or processing fees, and those charges may appear on your credit card days or even weeks after you return the vehicle.

What documents do I need to pick up an Avis car in Melbourne Orlando?

To collect your Avis hire in Melbourne Orlando you must bring all of the following physical documents. Digital copies are not accepted at the counter.

  • Original, unexpired driver’s licence in the main driver’s name
  • International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original licence
  • A major credit card with the driver’s name printed on the physical card, used for the security deposit authorisation hold. Debit and prepaid cards are not accepted
  • Passport or valid government photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

At the Avis counter in Melbourne Orlando, the agent will place a temporary authorisation hold on your credit card, typically around US$300 to US$400 for standard vehicles. This is not a charge; it is released after you return the car, though your bank may take up to 15 business days to reflect the release.

Make sure all names match across your licence, passport, and credit card to avoid delays at the Avis desk in Melbourne Orlando.

Does Hola Car Rentals offer toll cashback for Avis hires in Melbourne Orlando?

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Avis hire in Melbourne Orlando.

Florida's cashless toll network means you will almost certainly encounter toll charges on roads like SR-528, SR-417, or the Florida Turnpike when driving from Melbourne Orlando. The Tolls Cashback benefit helps offset those costs after your trip.

How it works:

  • You pay tolls normally during your Avis hire, either through the unlimited package or pay-per-use billing
  • After returning the vehicle, email [email protected] within 30 days
  • Include your booking confirmation, the Avis hire agreement, and a toll invoice or statement showing charges paid
  • The refund is issued to your original payment method and typically processes within 7 to 10 business days after approval

Example: if your Melbourne Orlando booking total is US$400, the maximum cashback is US$20. If you paid US$14 in tolls, you receive US$14 back. If you paid US$30, you receive the US$20 cap. Claims submitted after 30 days are not accepted.

What is the minimum age to hire an Avis car in Melbourne Orlando?

The standard minimum age to hire an Avis car in Melbourne Orlando without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-hirer surcharge at the Avis counter, and most vehicle classes are restricted to hirers aged 25 and older.

Vehicle classes typically restricted to 25 and older at Avis in Melbourne Orlando include full-size sedans, full-size SUVs, minivans, convertibles, luxury, and premium categories. Economy, compact, and intermediate SUV classes are generally available to younger hirers subject to the surcharge.

One exception applies to certain Hola Car Rentals rates with Avis: if the main driver is 21 to 24 years old and holds citizenship or residency in Latin America or the Caribbean, the young-hirer fee may be waived. This waiver must appear explicitly on your booking confirmation and applies only to eligible vehicle categories such as economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV.

Regardless of age, all drivers must present a valid driver’s licence and a major credit card in their name at the Avis desk in Melbourne Orlando.

How does the fuel policy work for an Avis hire in Melbourne Orlando?

Avis hires in Melbourne Orlando follow a Full-to-Full fuel policy. You receive the car with a full tank and must return it full to avoid additional charges.

Steps to follow:

  • At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the return location so the gauge does not drop before you hand back the keys
  • Keep your final fuel receipt showing the date, time, and station address

If you return the Avis vehicle in Melbourne Orlando with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

Some Avis locations in Melbourne Orlando may offer a prepaid fuel option at the counter. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually better value unless you are certain you will not have time to refuel before return.

Can I add an additional driver to my Avis booking in Melbourne Orlando?

Yes, you can add an additional driver to your Avis hire in Melbourne Orlando, either included in your rate or for a fee paid at the counter.

Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is covered. If it is not included, Avis charges US$13 per hire day plus taxes, with a maximum of US$65 plus taxes for the additional driver.

Requirements for adding a driver at the Avis desk in Melbourne Orlando:

  • The additional driver must be present at pickup with a valid driver’s licence
  • An IDP is required if their licence uses a non-Latin alphabet
  • For Avis in Melbourne Orlando, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may be subject to a young-hirer surcharge or may not be accepted depending on location rules
  • Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Avis hire agreement in Melbourne Orlando are covered by protections such as CDW/LDW and liability coverage. Anyone who drives without being named on the contract may void those protections entirely.

Does travel assistance come with an Avis hire booked in Melbourne Orlando?

Yes, most bookings for an Avis hire in Melbourne Orlando include travel assistance provided by Terrawind Global Protection, but this benefit does not apply to residents of the United States or Canada.

For eligible hirers, the coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident, which can be valuable if an incident occurs on Florida highways near Melbourne Orlando
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This is not a substitute for CDW/LDW, which covers damage to the Avis vehicle itself, or for third-party liability coverage. It is travel and medical assistance for the passengers.

If you need help during your Avis hire in Melbourne Orlando, contact Terrawind 24 hours a day:

Have your Hola Car Rentals confirmation number ready when you call. Always check your specific booking confirmation for the exact coverage limits and conditions that apply to your reservation.

What insurance options are available for an Avis hire in Melbourne Orlando?

When picking up an Avis car in Melbourne Orlando, you will encounter two main types of protection worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Avis vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Avis hire in Melbourne Orlando. Florida does not universally mandate that hire companies include state-minimum liability for all hirers, so confirming your coverage before you drive is important. Adding Liability Insurance Supplementary up to US$300,000 is strongly recommended.

Common exclusions to be aware of:

  • Tires, wheels, and undercarriage are often not covered by standard CDW/LDW
  • Prohibited use such as off-road driving or driving under the influence voids coverage
  • Only drivers named on the Avis hire agreement in Melbourne Orlando are covered

Check your booking confirmation to see which protections are already included in your rate before accepting or declining anything at the Avis counter.

How does the security deposit work at the Avis counter in Melbourne Orlando?

At the Avis counter in Melbourne Orlando, a temporary authorisation hold is placed on your credit card at pickup. This is not a charge; it reduces your available credit until the hire closes and your bank releases the hold.

Typical hold amounts for Avis in the United States, including Melbourne Orlando, are approximately US$300 to US$400 for standard vehicles. Premium or speciality vehicles may carry higher holds.

Important rules for the deposit at the Avis desk in Melbourne Orlando:

  • You must present a physical, major credit card with the driver’s name printed on the card. Virtual cards, digital wallets, debit cards, and prepaid cards are not accepted
  • The card must be in the main driver’s name
  • You must have sufficient available credit to cover the hold plus any expected charges

After you return the Avis vehicle in Melbourne Orlando, the hold is released. However, your bank or card issuer controls when the credit reappears on your account, and this can take up to 15 business days. Bringing a backup credit card is recommended in case your primary card is declined at the counter.

Can I pick up an Avis car in Melbourne Orlando and return it to a different city?

Yes, one-way hires are possible with Avis in Melbourne Orlando, but a drop-off fee may apply depending on your return location.

The drop-off fee is route-specific and set by Avis. It varies based on the cities involved, the distance, the season, and the vehicle class. When you search for a one-way hire on the booking platform, the drop-off fee will appear on the rate details page under the "To pay at destination" section before you confirm. It will also be listed on your booking confirmation.

General patterns for Avis one-way hires from Melbourne Orlando:

  • Returning to a nearby Florida city or airport: a drop-off fee often applies and varies by distance
  • Cross-state returns: typically carry a higher drop-off fee or may be restricted depending on Avis availability
  • Cross-border returns to another country: generally not permitted or subject to special authorisation

The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking. If the Avis counter in Melbourne Orlando charges a different amount than shown on your confirmation, keep all paperwork and contact support after the hire ends.

What happens if I return my Avis car late in Melbourne Orlando?

If you return your Avis hire in Melbourne Orlando after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location.

If you exceed the grace period, Avis may charge for extra hours or an additional hire day, plus a late return fee depending on the terms of your agreement. These charges are separate from your prepaid rate and are billed directly by Avis.

To avoid late return charges at the Melbourne Orlando location:

  • Plan your return time to account for refuelling near the drop-off point
  • If you know you will be late, contact the Avis location directly using the number on your hire agreement as early as possible
  • If you need more days, request an extension before the original return time rather than simply returning late

For after-hours returns at the Avis location in Melbourne Orlando, follow the key-drop instructions provided on your hire agreement. Note that you remain responsible for the vehicle until the Avis agent formally checks it in, even if you drop the keys outside of business hours.

Can I drive my Avis hire from Melbourne Orlando to other Florida cities or other states?

Yes, you can generally drive your Avis hire from Melbourne Orlando to other Florida cities and across state lines within the continental United States, provided your hire agreement permits it.

Florida has no congestion charges, emissions zones, or city-centre driving fees, so there are no special restrictions of that kind when travelling from Melbourne Orlando to destinations like Orlando, Miami, or Tampa. You will encounter cashless toll roads on most major routes, so review your toll options at the Avis counter before departing.

Key points to confirm before driving beyond Melbourne Orlando:

  • Check your Avis hire agreement for any geographic restrictions or states where cover is limited
  • Cross-border travel to another country such as Canada or Mexico is generally not permitted without prior written authorisation from Avis and may void your CDW/LDW and liability cover
  • Off-road use is prohibited under standard Avis hire terms regardless of destination

If you are unsure whether a specific route or destination is permitted under your Avis agreement from Melbourne Orlando, confirm with the agent at pickup and ask for any restrictions to be noted on your contract.

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