Avis Car Hire
in Illinois

Hola Car Rentals is the only premium partner of the top car hire brands operating in Illinois, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Illinois.

No. With Hola Car Rentals, all costs and charges for your booking in Illinois are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Illinois charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, Avis has a dedicated counter at Chicago O'Hare (ORD) in Illinois, and the process involves a short transit ride from the terminal.

After landing, take the Airport Transit System (ATS) train to the Multi-Modal Facility (MMF) located at 10255 West Zemke Blvd. Once inside the MMF, proceed to floor 1 to find the Avis counter, then head to floor 2 to collect your vehicle.

The Avis counter at O'Hare is open 24 hours daily, and 24-hour drop-off is also available. For after-hours returns, proceed to the MMF and go to Parking Lot F, where an Avis agent will check you in. Leave the keys in the vehicle, take all personal belongings, and your receipt will be emailed to you.

Yes, Avis operates at Chicago Midway Airport (MDW) in Illinois, and pickup requires a short shuttle ride from the terminal.

After collecting your baggage, follow signs to baggage claim and exit near carousel number 3. Board the rental car shuttle bus for a roughly 4-minute ride to the off-terminal hire facility. Once there, take the elevator to Level 3 to reach the Avis Preferred counter.

The Avis counter at Midway is open Monday through Sunday from 6:00 AM to 1:30 AM, and 24-hour drop-off is available. If you are returning after hours, the drop-off facility remains accessible even when the counter is closed.

Yes, Avis operates multiple locations across Illinois beyond the major airports, including a downtown Chicago location.

The downtown Chicago Avis counter is located at 214 N Clark St in the North Loop area, which is convenient if you are staying in the city and prefer to avoid airport concession fees. Off-airport Avis locations in Illinois typically carry lower base rates because they are not subject to the airport concession recovery fees (usually 10 to 15 percent of the base rate) or Customer Facility Charges (CFC) of roughly US$4.50 to US$10 per day that apply at airport counters.

Other Illinois airports served by Avis include Chicago Midway (MDW), Central Illinois Regional Airport (BMI) in Bloomington, University of Illinois Airport in Savoy, Chicago Rockford International (RFD), Greater Peoria Airport (PIA), and Quad City International Airport, among others.

Illinois toll roads are managed by the Illinois Tollway and use electronic billing through I-Pass and E-ZPass transponders, as well as a cashless pay-by-plate system. Most traditional cash booths have been eliminated, so cameras capture your Avis hire vehicle's licence plate automatically.

When hiring with Avis in Illinois, you have two main options at the counter:

• Enroll in Avis's daily toll programme, which typically costs around US$11 to US$25 per hire day and covers all tolls incurred. This is convenient but adds a daily fee even on days you do not use toll roads.
• Decline the programme and rely on pay-by-plate billing. The Illinois Tollway automatically bills the plate at the standard (slightly higher) rate, and Avis will pass those charges to your credit card along with an administrative processing fee after the hire ends.

Major Illinois toll routes and approximate round-trip costs include the Jane Addams Memorial Tollway (I-90, Chicago to Rockford, US$2.75 to US$5.50), the Illinois Tri-State Tollway (I-94/I-294/I-80, US$2.35 to US$4.70), and the Ronald Reagan Memorial Tollway (I-88, Chicago to Dixon, US$5.10 to US$10.20). Rates vary by time of day: daytime (6 AM to 10 PM) and overnight (10 PM to 6 AM).

Illinois has no congestion charges or emissions zones, so toll roads are the only road-use fees to plan for.

To collect your Avis hire in Illinois, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name.
• A major credit card with the driver’s name printed on the card, used for the authorisation hold. Debit and prepaid cards are not accepted.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom).

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required by Avis in Illinois.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Avis counter.

Yes, Avis in Illinois requires a security deposit authorisation hold placed on a major credit card at the time of pickup.

For standard vehicles in the United Kingdom, the typical hold is approximately US$300 to US$400, though the exact amount can vary by Avis location, vehicle class, and season. Premium or speciality vehicles may carry a higher hold.

The hold is a temporary authorisation, not a charge. It reduces your available credit until Avis releases it after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, which can take up to 15 business days.

Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at any Avis counter in Illinois. Bring a physical major credit card with your name printed on it, and consider carrying a backup card in case your primary card is declined.

When hiring from Avis at an Illinois airport such as Chicago O'Hare (ORD) or Chicago Midway (MDW), several location-specific fees are added on top of the base rate:

• Illinois state hire car tax: 6.25 percent on gross receipts.
• Airport Concession Recovery Fee (ACRF): typically 10 to 15 percent of the base rate at major Illinois airport locations.
• Customer Facility Charge (CFC): approximately US$4.50 to US$10 per day, covering the cost of the hire car facility at the airport.
• Chicago-area vehicle hire surcharge: up to US$10 per day or 1 percent (whichever is greater) for tourism funding.

These fees are standard across all hire brands at Illinois airports and are not unique to Avis. Hiring from an off-airport Avis location in Illinois, such as the downtown Chicago counter at 214 N Clark St, avoids the ACRF and CFC, which can reduce the total cost by 20 to 30 percent compared to an airport collection.

Your booking confirmation will show which fees are included in your prepaid rate and which are due at the counter.

Yes, all bookings made through Hola Car Rentals, including Avis hires in Illinois, include Tolls Cashback of up to 5 percent of your total booking value.

Illinois has an extensive toll network, including the Jane Addams Memorial Tollway (I-90), the Tri-State Tollway (I-94/I-294/I-80), the Ronald Reagan Memorial Tollway (I-88), and the Chicago Skyway (I-90/I-94 toward Indiana). Tolls on these routes can add up quickly, especially on longer drives across the state.

To claim your cashback after returning your Avis vehicle in Illinois:

• Email [email protected] within 30 days of returning the car.
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number.
• Attach your Hola Car Rentals booking confirmation, the Avis hire agreement, and a receipt or statement showing the toll charges paid.

Refunds are processed to the original payment method within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

Yes, drivers under 25 can hire from Avis in Illinois, but a young-driver surcharge applies and certain vehicle classes are restricted.

The standard minimum age for Avis in Illinois is 21. Drivers aged 21 to 24 are subject to a daily underage fee of US$13 per day, capped at US$65 (plus applicable taxes), paid at the Avis counter. Drivers 25 and older are not charged this fee.

Vehicle class restrictions also apply for under-25 drivers. Categories such as full-size, SUV, minivan, luxury, premium, and convertible are typically reserved for drivers 25 and older. Economy, compact, and intermediate sedans are generally available to younger renters.

One important exception: if you are a main driver aged 21 to 24 from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis in Illinois may waive the underage fee. This benefit applies only to the main driver, only for eligible vehicle categories, and only when the waiver is explicitly shown on your booking confirmation.

Yes, you can add an additional driver to your Avis hire in Illinois, either as part of your rate or for a fee paid at the counter.

When the additional driver is not included in your booking, Avis in Illinois charges US$13 per hire day, with a maximum cap of US$65, plus applicable taxes. The additional driver must be present at the Avis counter at pickup, show a valid driver’s licence, and sign the hire agreement.

For Avis in Illinois, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may be subject to the underage surcharge or may not be accepted as additional drivers depending on the location.

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW and liability coverage. If someone not named on the contract drives the Avis vehicle in Illinois, those protections may be void.

Yes, Avis hires in Illinois follow a Full-to-Full fuel policy by default, meaning you receive the vehicle with a full tank and must return it full to avoid charges.

Before leaving the Avis counter in Illinois, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge as evidence.

When returning your Avis vehicle at a Chicago or Illinois location, refuel within approximately 10 miles of the return point so the gauge does not drop below full before you arrive. Keep the fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, Avis will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices, plus a service fee. Returning the car full is always the most cost-effective option.

Yes, Avis in Illinois generally allows one-way hires where you pick up in Illinois and return the vehicle in a different state, though a drop-off fee may apply depending on the route.

The drop-off fee is route-specific and varies by destination, vehicle class, and season. It is not a mileage or fuel charge but a separate repositioning fee set by Avis. This fee will be shown under the "To pay at destination" section during the booking process and on your confirmation, so you can see the cost before committing.

Common patterns to expect:

• Illinois city to another Illinois city: a drop-off fee often applies.
• Illinois to a neighbouring state such as Indiana, Wisconsin, or Missouri: a drop-off fee typically applies and varies by distance.
• Cross-border hires to Canada: may be restricted or require prior approval from Avis.

If you change your drop-off location after booking, the rate will be re-priced and the drop-off fee may change. Always confirm the updated total before finalising any modification to your Avis Illinois booking.

Yes, most bookings made through Hola Car Rentals, including Avis hires in Illinois, include travel assistance coverage provided by Terrawind Global Protection, at no extra cost.

This benefit is particularly relevant when driving in Illinois, where long stretches of interstate such as I-90, I-88, and I-55 can put you far from urban centres if an emergency arises. Coverage typically includes:

• Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses.
• Legal assistance in the event of a road accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

To use the assistance, call the 24-hour line at +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United Kingdom or Canada. It also does not cover damage to the Avis hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Always review your specific booking confirmation for the exact terms and coverage limits.