Alamo Car Hire
in Regina

Hola Car Rentals is a premium partner of the leading car hire companies in Regina, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Regina.

No. With Hola Car Rentals, all costs and charges for your booking in Regina are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Regina charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Alamo counter at Regina International Airport is located inside the terminal building at 5201 Regina Ave. After collecting your baggage, follow the car hire signs to the in-terminal counter. Once you have completed the paperwork, your vehicle is parked immediately outside the terminal building, so no shuttle is required.

The in-terminal Alamo counter in Regina operates daily from 09:00 to 23:59. Note that the counter is unstaffed between 00:00 and 02:00, so if your flight arrives during that window, plan accordingly and confirm after-hours arrangements in advance.

There is also an off-airport Alamo location at 4850 Buffalo Trail, approximately 0.8 miles from YQR. That site is not connected to the terminal by a shuttle, so you would need public transport or another means to reach it. For most arrivals at Regina Airport, the in-terminal counter at 5201 Regina Ave is the most convenient option.

No, there are no toll roads anywhere in Saskatchewan, including Regina. Driving your Alamo hire throughout the province, including on the Regina Bypass (Highway 1 to Highway 11) and all city streets, is completely toll-free. You will not encounter cashless toll gantries, toll booths, or any congestion charges similar to those found in Ontario or major U.S. cities.

Because Saskatchewan has no tolls, you do not need to enrol in any toll programme at the Alamo counter in Regina, and there is no risk of receiving a post-hire toll invoice for driving in the province.

If your travel plans take you beyond Saskatchewan into provinces or U.S. states that do have tolls, the standard Alamo toll device and billing rules would apply in those areas. Keep all toll receipts from those portions of your trip, as they may be eligible for the Tolls Cashback benefit described in a separate FAQ below.

When collecting your Alamo hire in Regina, you must present the following physical documents at the counter:

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card (Visa or Mastercard) with the driver’s name printed on the physical card, for the authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or travel tickets (required for visitors from outside Canada)

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Alamo counter in Regina. Debit cards and prepaid cards are not accepted for the authorisation hold.

Yes, all Hola Car Rentals bookings, including Alamo hires originating in Regina, include the Tolls Cashback benefit. Since Saskatchewan itself has no toll roads, this benefit becomes relevant if your trip takes you into other Canadian provinces or U.S. states where tolls apply.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your Alamo booking total is US$500, the maximum cashback is US$25.

To claim after returning your Alamo vehicle in Regina or at your drop-off location, email [email protected] within 30 days of return with:

• Your Hola Car Rentals booking confirmation
• A copy of the hire agreement signed at the Alamo counter
• A receipt or statement showing the toll charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

When you pick up your Alamo hire in Regina, the counter will place a temporary authorisation hold on your credit card. For hires in Canada, this hold is typically in the range of GBP 200 to GBP 300, though some locations may require a hold of approximately GBP 400 depending on the vehicle class, season, and specific Alamo location policies.

This hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, which can take up to 15 business days after the hire concludes.

A few important points for your Alamo pickup in Regina:

• The card must be a major credit card (Visa or Mastercard) in the main driver’s name, with the name printed on the physical card
• Debit cards and prepaid cards are not accepted for the deposit hold
• Bring a backup credit card in case your primary card is declined
• Notify your bank of your travel plans to avoid fraud blocks on the authorisation

The exact hold amount is set by Alamo at the Regina counter and may differ from the estimates above.

Yes, you can add an additional driver to your Alamo hire in Regina, either as an included benefit depending on your rate, or by paying a fee at the counter.

For Alamo in Regina, the additional driver fee when not included in your rate is GBP 12 per day plus applicable taxes. Check your booking confirmation before arriving at the counter: if it states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no cost.

Requirements for adding a driver at the Alamo counter in Regina:

• The additional driver must be physically present at pickup
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• They must meet the minimum age requirements for Regina
• Both the main driver and the additional driver must sign the hire agreement

Only drivers named on the hire agreement are covered by protections such as CDW/LDW. If someone drives the Alamo vehicle in Regina without being listed on the contract, coverage may be void and additional charges could apply.

Alamo hires in Regina follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for your Alamo hire in Regina:

• At pickup, check the fuel gauge with the Alamo agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Before returning the vehicle, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full
• Keep your final fuel receipt showing the date, time, and station address

If you return the Alamo vehicle in Regina with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

Ask the Alamo agent at the Regina counter for the nearest fuel station to the return location when you pick up the car.

Yes, provincial law in Saskatchewan requires every hire vehicle to carry third-party liability cover, so statutory liability is included by default when you hire with Alamo in Regina through Hola Car Rentals.

This means you are covered for bodily injury and property damage you may cause to others while driving the Alamo vehicle in Regina and throughout Saskatchewan. However, the statutory minimum may not be sufficient for all situations, and you can purchase supplementary liability (LIS/ALI/SLI) at the Alamo counter in Regina to increase your cover limits.

Keep in mind what third-party liability does not cover:

• Damage to the Alamo hire vehicle itself (that requires CDW/LDW)
• Your own personal injuries (that requires PAI)
• Your personal belongings (that requires PEC)

Review your booking confirmation to confirm exactly what is included in your rate before arriving at the Alamo counter in Regina, and ask the agent to clarify the liability limits on your hire agreement.

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can help in situations such as a medical emergency or legal incident during your Alamo hire near Regina. However, this benefit does not apply to Canadian or U.S. residents. It is designed for travellers visiting from outside North America.

If you qualify and experience an emergency during your Alamo hire in Regina or while driving in Saskatchewan, you can reach the assistance line 24 hours a day:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, provide your full name, your Hola Car Rentals confirmation number, your current location near Regina, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports.

Note that travel assistance covers medical emergencies, legal assistance after an accident, baggage loss by the airline, and flight cancellation. It does not cover damage to the Alamo hire vehicle (that is CDW/LDW) or third-party liability (that is LIS/ALI/SLI). Check your booking confirmation for the exact terms applicable to your reservation.

Yes, one-way hires are possible with Alamo, allowing you to pick up in Regina and return the vehicle at a different location. However, a drop-off fee may apply depending on the route, the distance between locations, and the vehicle class.

When booking a one-way Alamo hire from Regina, the drop-off fee will be shown on the rate details page under the "To pay at destination" section during checkout. This fee is not prepaid and is paid directly at the Alamo counter in Regina or at the return location.

A few things to bear in mind:

• Not all routes from Regina incur a drop-off fee; shorter or common routes may have no fee
• Cross-border one-ways (for example, Regina to a U.S. city) may be restricted or carry higher fees depending on Alamo's policies
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee

Always review your booking confirmation to confirm whether a drop-off fee applies to your specific Regina departure route before arriving at the Alamo counter.

The Alamo in-terminal counter at Regina International Airport (YQR) is staffed daily from 09:00 to 23:59. The counter is unstaffed between 00:00 and 02:00, so flights arriving in that window may not have an agent available.

If your flight is delayed and you arrive later than your scheduled pickup time, Alamo in Regina will generally hold your reservation for up to 24 hours from the original pickup time. If the delay pushes your arrival beyond 24 hours, contact Hola Car Rentals support as soon as possible:

• WhatsApp: +1 (786) 999-8312
• Email: [email protected]

For returns, the standard grace period is typically 30 minutes beyond your agreed return time. Returning the Alamo vehicle in Regina after that window may result in charges for extra hours or an additional day, plus any applicable late fees.

If you anticipate an after-hours return at the Regina location, ask the Alamo agent at pickup for specific key-drop or after-hours return instructions and confirm any liability implications until the contract is formally closed.

An International Driving Permit (IDP) is not always mandatory for picking up an Alamo hire in Regina, but it is strongly recommended in certain situations.

Visitors to Regina can generally drive with a valid foreign licence. However, an IDP is required if your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original licence and the IDP together at the Alamo counter in Regina.

Key points to remember:

• The IDP is a translation document only and is not valid without your original licence
• Obtain your IDP in your home country before travelling to Regina, as it cannot be issued abroad
• If your licence is in English or uses a Latin alphabet, an IDP is recommended but not strictly required at the Alamo counter in Regina
• All documents presented at the counter must be physical originals; digital copies are not accepted

When in doubt, carry an IDP alongside your original licence to avoid any issues at the Alamo counter in Regina.

When picking up your Alamo hire in Regina, you will have the option to add or confirm several types of cover. Understanding what each one covers helps you avoid gaps in protection.

• CDW/LDW (Collision Damage Waiver / Loss Damage Waiver): reduces your financial liability for damage to or theft of the Alamo vehicle. A deductible may apply unless your confirmation states zero deductible. It does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage to others. As noted above, Saskatchewan law requires a statutory minimum to be included with every Alamo hire in Regina, but you can purchase higher limits at the counter.
• PAI (Personal Accident Insurance): covers your own injuries and those of passengers. This is separate from CDW/LDW and liability cover.

Review your Hola Car Rentals booking confirmation before arriving at the Alamo counter in Regina to see exactly which coverages are already included in your rate. If CDW/LDW is listed, confirm the deductible amount on the hire agreement at pickup.

CDW/LDW does not cover prohibited use such as off-road driving, driving under the influence, or use by an unnamed driver. Always add all drivers to the Alamo agreement in Regina to ensure cover applies.