Car Rental
in Portland

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car rental brands operating in Portland, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip in Portland.

No. With Hola Car Rentals, all costs and charges for your booking in Portland are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Portland charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Portland International Airport (PDX), all major rental car brands are located in the consolidated Rental Car Center at 7240 NE Airport Way, Portland, OR 97218. There is no shuttle required.

From baggage claim, take the south tunnel and follow signs to the Rental Car Center. Once inside, proceed to your brand's counter or kiosk to complete your agreement and collect your keys, then walk to the nearby vehicle lots to select your car.

• Brands available at the PDX Rental Car Center include Avis, National, Alamo, Enterprise, and Hertz
• Counter hours vary by brand; Avis, for example, operates from 5:00 AM to 1:00 AM daily
• National and Alamo members with elite status can bypass the counter via the Emerald Aisle
• After-hours returns are available at PDX; leave keys on the dashboard and follow posted instructions

Allow 20 to 45 minutes from landing to driving away, accounting for baggage claim, the short tunnel walk, counter processing, and vehicle selection at the Portland Rental Car Center.

Portland itself has no toll roads within the city, and Oregon currently has no statewide interstate toll system. However, if you drive beyond the Portland metro area, two Columbia River bridge crossings do charge tolls.

• Hood River-White Salmon Interstate Bridge: US$2.00 per car, or US$1.00 with a Breezby prepaid account; payment accepted by cash, Breezby account, or online within 7 days via the Port of Hood River
• Bridge of the Gods: US$2.00 per car, or US$1.25 with Breezby; US$3.00 per axle for trucks

Neither bridge is a cashless facility, so you can pay with cash directly at the toll booth. Oregon does not use E-ZPass, SunPass, or similar electronic transponder networks.

If you rent from a partner brand in Portland and use a rental company toll program such as PlatePass or e-Toll, daily service fees of approximately US$3.95 to US$5.95 may apply on top of the actual toll amount. To avoid those fees, pay cash at the booth when crossing these bridges.

There are no congestion charges or emissions zone fees anywhere in the Portland area.

To collect your rental car in Portland, you must present all of the following physical documents at the counter.

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher if required by the partner brand
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license at all Portland rental counters.

Digital or virtual documents are not accepted. All paperwork must be physical originals. Debit and prepaid cards are not accepted for the security deposit hold at Portland locations.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Portland rental.

If you drive to the Hood River-White Salmon Interstate Bridge (US$2.00 per car) or the Bridge of the Gods (US$2.00 per car) during your Portland trip, those toll receipts are eligible for reimbursement under this benefit.

To claim your cashback after returning the vehicle in Portland:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received more than 30 days after return are not accepted. This benefit reimburses tolls only, not traffic fines or parking penalties.

Counter hours at the Portland International Airport (PDX) Rental Car Center vary by brand, but most operate from early morning to late night. As a reference, Avis at PDX runs from 5:00 AM to 1:00 AM daily.

The PDX Rental Car Center operates on a near 24-hour basis with consolidated facilities, making it one of the more convenient airport rental setups in the Pacific Northwest.

• After-hours vehicle returns are available at PDX; leave keys on the dashboard and follow the posted instructions at the return lane on the first floor of the Rental Car Center
• If your flight arrives outside counter hours, confirm your brand's specific schedule on your booking confirmation before traveling
• Rental companies will hold your reservation for up to 24 hours if your flight is delayed, provided you arrive during service hours

Downtown Portland locations have significantly shorter hours. For example, the Avis location at 330 SW Washington Street operates Monday to Friday 8:00 AM to 5:00 PM and Saturday to Sunday 9:00 AM to 1:00 PM. After-hours pickup is not available at downtown Portland city locations, though some offer free pickup service during open hours if you call ahead.

Portland has several road features that can surprise drivers who are unfamiliar with the city, particularly those arriving from outside the United States.

• One-way streets dominate the downtown Portland grid; many streets run in a single direction, and some blocks alternate direction, which can make navigation confusing without GPS
• Road diets are common on streets like NE Broadway, where car lanes have been reduced and wide bike lanes added with concrete medians; expect slower traffic flow in these corridors
• Bike and pedestrian priority is strictly enforced throughout Portland; cyclists have dedicated lanes on many major roads and drivers must yield accordingly
• Some residential blocks in Portland have unpaved gravel surfaces; these are legal public streets but are not maintained by the city, so drive carefully on them
• The I-5 and I-405 interchange near downtown Portland features a dense web of on-ramps and one-way couplets that can be disorienting; plan your route in advance
• High-crash intersections on the outer east side, particularly around 122nd Avenue, are subject to active enforcement and redesign under Portland's Vision Zero program

Using a GPS or navigation app is strongly recommended when driving a rental car in Portland, especially in the downtown core and outer eastside corridors.

In Portland, as at most United States rental locations, the security deposit is a temporary hold placed on your credit card at pickup, not an actual charge. For standard vehicles, the typical hold at Portland rental counters is approximately US$300 to US$400.

The exact amount varies depending on the rental brand, vehicle class, and specific location (airport versus downtown Portland). Premium or specialty vehicles may carry a higher hold.

• The hold reduces your available credit until the rental is closed and your bank releases it
• Banks can take up to 15 business days to reflect the release after the vehicle is returned
• You must present a physical major credit card with the driver's name printed on the card; debit cards and prepaid cards are not accepted for the deposit at Portland counters
• Bring a backup credit card in case your primary card is declined

If you are traveling internationally to Portland, notify your bank before arrival to prevent fraud blocks on the in-person authorization. The deposit hold is separate from your prepaid booking amount and is fully refundable when all rental terms are met.

Yes, drivers under 25 years old are subject to a young-renter surcharge when picking up a rental car in Portland, Oregon.

Oregon is not one of the states (like New York or Michigan) that mandates rentals to drivers aged 18 and older. In Portland, the standard minimum age is 25 for most rental brands, with drivers aged 21 to 24 permitted to rent but charged a daily underage fee.

• Avis and Budget: approximately US$13 per rental day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: approximately US$13.50 per rental day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: approximately US$15 per day plus taxes

Vehicle class restrictions also apply in Portland for under-25 renters. Categories such as full-size SUVs, minivans, luxury, premium, and convertible vehicles are typically restricted to drivers aged 25 and older. Economy, compact, and intermediate SUV classes are generally available to younger renters.

If you are aged 21 to 24, from Latin America or the Caribbean, and booking with Avis or Budget in Portland, check your Hola Car Rentals confirmation to see if the underage fee waiver applies to your rate.

Most bookings include travel assistance coverage provided by Terrawind Global Protection, which can be especially useful if something goes wrong during your Portland trip, such as a medical emergency or a breakdown on a remote stretch of highway outside the city.

Core benefits typically included are:

• Travel and medical insurance coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage, regardless of where they are renting in Portland or elsewhere.

This benefit does not cover damage to the rental vehicle (that is CDW/LDW) or third-party liability (that is LIS/ALI/SLI). Always review your specific booking confirmation for the exact terms and coverage limits that apply to your Portland rental.

Yes, one-way rentals are available from Portland, allowing you to pick up in Portland and return the vehicle in a different city or airport.

A drop-off fee may apply depending on your route. This fee is set by the rental partner and varies based on the destination, vehicle class, and season. You will see the drop-off fee listed under the "To pay at destination" section during checkout on the Hola Car Rentals website before you confirm your booking.

• Portland to another Oregon city: a drop-off fee often applies and varies by distance and car class
• Portland to another state: a drop-off fee typically applies; cross-country routes may carry higher fees or limited availability
• Same-city routes, such as PDX airport to downtown Portland: often no drop-off fee

Cross-border one-way rentals, for example from Portland into Canada, may be restricted or require advance approval from the rental partner. Always check your confirmation for territory restrictions before driving across state or National borders.

If the drop-off fee shown at the Portland counter differs from what appeared on your confirmation, keep all paperwork and contact support. The No Extra Charges© guarantee may apply if an undisclosed fee was added.

Rental cars in Portland follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on your rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Portland rental lot
• Refuel within approximately 10 miles or 15 km of your return location, whether that is the PDX Rental Car Center or a downtown Portland branch
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at PDX, leave the receipt in the provided envelope and keep a photo of the full gauge

If you return the vehicle below the recorded starting level, the Portland rental partner may charge you for the fuel shortfall at their own refueling rate, which is typically higher than pump prices, plus a service fee.

If the vehicle was not full at pickup, ask the agent to record the exact level on the agreement. You only need to return it at that same level, not necessarily full.

Insurance coverage included with your Portland rental depends on the rate plan you selected at booking. It is important to review your Hola Car Rentals confirmation carefully before arriving at the Portland counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the rental vehicle itself. A deductible may apply unless your confirmation explicitly states zero deductible.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving in Portland. Oregon does not mandate a minimum liability inclusion for all rental situations, so this coverage is not automatically guaranteed at every Portland location.

• CDW/LDW does not cover third-party liability; you need both protections for comprehensive coverage
• CDW/LDW typically excludes tires, undercarriage, roof, and keys unless a specific add-on is purchased
• Only drivers named on the rental agreement are covered; add all additional drivers at the Portland counter
• Driving outside permitted areas or in violation of the rental agreement can void coverage

If an incident occurs while driving in Portland, prioritize safety, contact local authorities if needed, and notify your rental partner immediately using the number on your confirmation.

Yes, you can add an additional driver to your Portland rental car, either at no cost if your rate includes it, or for a daily fee paid at the counter.

Check your Hola Car Rentals confirmation for the line "Additional driver free of charge" to see if your Portland booking already includes one extra driver. If it does not, the fees at Portland counters are:

• Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the Portland pickup counter with a valid physical driver's license and any required International Driving Permit. Both the main driver and the additional driver must sign the rental agreement. Anyone who drives the vehicle without being listed on the agreement is not covered by CDW/LDW or liability protections.

For Avis, Budget, and Payless Portland locations, additional drivers must generally be at least 25 years old. Age restrictions and surcharges for younger additional drivers vary by brand and location.