Car Rental
in Detroit

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car rental brands operating in Detroit, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip in Detroit.

No. With Hola Car Rentals, all costs and charges for your booking in Detroit are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Detroit charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Detroit Metropolitan Wayne County Airport (DTW), all major rental car brands operate from a consolidated Rental Car Campus located on Lucas Drive, about 1.8 miles from the terminals. There are no on-terminal counters.

After collecting your baggage, follow signs to the Ground Transportation area outside baggage claim in either the McNamara Terminal (Delta) or the Evans Terminal. From there, board your rental brand's courtesy shuttle to the Rental Car Campus. The shuttle ride takes approximately 5 to 11 minutes depending on the brand, and shuttles run regularly throughout operating hours.

Counter addresses on the Detroit Rental Car Campus include:

• Enterprise: 330 Lucas Dr
• Avis and Budget: 295 Lucas Dr
• Hertz and Dollar: 289 Lucas Dr
• Alamo and National: 338 Lucas Dr

From the moment you land in Detroit, allow roughly 30 to 60 minutes total to collect baggage, board the shuttle, reach the campus, and complete the counter process before driving away.

Counter hours at the Detroit Rental Car Campus on Lucas Drive vary by brand, so it is important to check your booking confirmation before arriving.

• Avis and Budget (295 Lucas Dr): open 24 hours
• Enterprise (330 Lucas Dr): open 5:30 AM to 11:59 PM daily
• Hertz, Dollar, Alamo, and National: hours may differ; confirm with your confirmation

If you arrive in Detroit outside a brand's operating hours, after-hours pickup is generally not available. For after-hours returns, most brands allow you to park the vehicle at the Rental Car Campus, lock it, and leave the keys at the counter. No key drop box is available at all locations, so review your rental agreement for specific instructions.

Counter hours can also change on public holidays, so always verify the hours listed on your Detroit booking confirmation before your travel date.

Michigan has a limited number of toll facilities rather than extensive toll highways, but there are a few key ones that Detroit-area renters may encounter.

• Detroit-Windsor Tunnel: connects Detroit to Windsor, Ontario via I-75. This tunnel is cashless; tolls are approximately US$6.50, or US$5.75 with the Nexpress app. Note that crossing into Canada may require additional authorization on your rental agreement.
• Mackinac Bridge: on I-75 connecting the Upper and Lower Peninsulas, approximately US$4 for a standard car. Cash is accepted here.
• Grosse Ile Toll Bridge: links Riverview to Grosse Ile Township, approximately US$3 by cash or higher by credit card.

No statewide electronic system such as E-ZPass operates in Michigan. If you drive through a cashless toll in the Detroit area without paying, a camera captures your plate and a mailed invoice is sent to the rental company, which then bills you plus an administrative fee of approximately US$15 per toll.

At the Detroit pickup counter, you can opt into your brand's toll program (pay-per-use or an unlimited daily pass ranging from approximately US$10.99 to US$25.99 per day) to simplify billing.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Detroit rental.

This benefit is useful whether you use the Detroit-Windsor Tunnel (approximately US$6.50), the Mackinac Bridge (approximately US$4), or any other toll facility in the area. You still pay tolls normally at the time of travel; the cashback is claimed after you return the vehicle.

To claim your Detroit toll cashback:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

The Michigan Left is a road design used on many major roads in the Detroit metro area that eliminates direct left turns at intersections. Instead of turning left at a traffic light, you must turn right and then make a U-turn at a designated median opening further down the road.

This design is common on high-volume roads such as Hall Road in the northern Detroit suburbs, which handles more than 80,000 vehicles per day. For visitors unfamiliar with this system, it can be disorienting at first because standard left-turn lanes simply do not exist at many intersections.

Practical tips for driving in the Detroit area:

• When your GPS instructs a left turn, look for a Michigan Left sign and follow the right-turn-then-U-turn sequence instead
• Do not attempt to cross oncoming traffic directly; use the designated U-turn cutout
• Allow extra time when navigating unfamiliar roads in the Detroit suburbs

Detroit also uses a Mile Road grid system where east-west roads are numbered by mile (such as 8 Mile Road marking the city's northern boundary), which can be confusing if you are used to named streets. Using a GPS or navigation app is strongly recommended throughout your Detroit rental.

To collect your rental car in Detroit, you must present the following physical documents at the counter. Digital copies are not accepted.

• Your original, unexpired driver's license in the main driver's name
• A major credit card with the driver's name printed on the physical card, used for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or Latin script, an IDP is recommended but not strictly required at most Detroit counters.

The IDP is a translation document only and cannot be used without your original license. Obtain it in your home country before traveling to Detroit, as it cannot be issued abroad.

Yes, a major credit card is required to rent a car in Detroit. Debit cards and prepaid cards are not accepted for the security deposit hold at the counter.

The credit card must be a physical card with the main driver's name printed on it and must have sufficient available credit to cover the security hold, which is typically US$300 to US$400 for standard vehicles at Detroit-area locations. This hold is a temporary authorization, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears, which can take up to 15 business days.

Key points to keep in mind for your Detroit pickup:

• The card must be in the main driver's name, not a third party's
• Virtual cards and digital wallets are not accepted for the deposit
• Even if you prepaid your booking online, you must still present a physical credit card at the Detroit counter
• Bringing a backup credit card is recommended in case your primary card is declined

Notify your bank of your travel plans before arriving in Detroit to prevent fraud blocks on in-person authorizations.

Yes, drivers under 25 can rent a car in Detroit. Michigan state law requires rental companies to rent to licensed drivers aged 18 and older, which makes Detroit one of the few places in the United States where renters as young as 18 are eligible.

However, a young-renter surcharge applies to all drivers under 25, and vehicle class restrictions remain in effect. Most premium, full-size, luxury, and specialty vehicles are restricted to drivers aged 25 and older.

Eligible vehicle classes for under-25 renters in Detroit typically include economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV categories.

If you are between 21 and 24 years old and are a citizen or resident of Latin America or the Caribbean, certain Hola Car Rentals rates fulfilled by Avis or Budget may waive the young-renter surcharge. This exception must appear explicitly on your booking confirmation and applies only to eligible vehicle categories.

All standard requirements still apply regardless of age: a valid driver's license, a major credit card in the main driver's name for the security deposit, and any required International Driving Permit.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if an emergency occurs during your Detroit rental or while driving elsewhere in Michigan.

Core benefits typically include:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This coverage is particularly relevant for Detroit renters who may drive long distances, such as to the Upper Peninsula via the Mackinac Bridge, where roadside emergencies can occur far from urban services.

To reach assistance 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Important: this benefit does not apply to residents of the United States or Canada. It covers non-North American travelers only. Always check your Detroit booking confirmation for the exact terms and coverage limits that apply to your itinerary.

Rentals in Detroit follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup at the Detroit Rental Car Campus on Lucas Drive, check the fuel gauge with the agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the lot.

When returning your Detroit rental:

• Refuel within approximately 10 miles of the Rental Car Campus on Lucas Drive to avoid the gauge dropping before you reach the return lot
• Keep your fuel receipt showing the date, time, and station address
• Take a photo of the full gauge at the pump as evidence
• For after-hours returns, leave the receipt in the return envelope and keep a copy

If you return the vehicle below the recorded starting level, the rental partner will charge you for the fuel shortfall at their own refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Returning the tank full is always the most cost-effective option in Detroit.

Yes, you can add an additional driver to your Detroit rental, either at no cost if your rate includes it or for a daily fee paid at the counter.

Check your booking confirmation before arriving at the Detroit Rental Car Campus. If it states "Additional driver free of charge," the first extra driver is covered. If not, daily fees apply by brand:

• Avis, Budget, and Payless: approximately US$13 per day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: approximately US$13.50 per day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: approximately US$15 per day plus taxes

The additional driver must be present at the Detroit counter with their own valid driver's license and, if required, an International Driving Permit. Both the main driver and the additional driver must sign the rental agreement. Anyone who drives the vehicle without being listed on the agreement is not covered by the rental protections.

Note that for Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at the time of pickup in Detroit.

Yes, one-way rentals are available in Detroit, allowing you to pick up at Detroit Metropolitan Airport and return the vehicle at a different location, but a drop-off fee may apply depending on your route.

The drop-off fee is route-specific and varies by rental brand, destination city, vehicle class, and season. It is not included in your prepaid rate and must be paid at the Detroit counter at pickup. You can see whether a drop-off fee applies during the booking process on the rate details page, listed under the "To pay at destination" section.

General patterns for Detroit one-way rentals:

• Detroit airport to downtown Detroit or same-city locations: often no drop-off fee
• Detroit to another Michigan city: a drop-off fee typically applies and varies by distance
• Detroit to another state: a drop-off fee usually applies and can be significant
• Cross-border returns (for example, Detroit to Canada via the Windsor Tunnel): often restricted or subject to higher fees; confirm with the rental partner before booking

If the counter charges a drop-off fee that was not disclosed on your Detroit booking confirmation, keep all paperwork and contact support after the rental.

The insurance coverage included in your Detroit rental depends on the rate plan you selected. Check your booking confirmation for the specific protections listed.

Most Hola Car Rentals rate plans for Detroit include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible.

CDW and LDW do not cover:

• Damage or injury caused to third parties (other vehicles, people, or property)
• Tires, wheels, undercarriage, or roof damage in most cases
• Incidents involving unauthorized drivers or prohibited use such as off-road driving

For third-party liability protection in Detroit, you can add Liability Insurance Supplementary (LIS/ALI/SLI) to your booking. Some U.S. states require a minimum level of liability coverage, but not all do, so it is strongly recommended to add this protection for your Detroit rental.

At the Detroit counter, review the rental agreement carefully and decline any optional add-ons you do not need. If you are charged for coverage that was already included in your confirmation, keep the paperwork and contact support after the rental.