Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo

VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3405
3408 reviews
4.9 stars, 3408 reviews
4.9
user review 1 user review 2 user review 3 +3405
3408 reviews
4.9 stars, 3408 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 3 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 4 weeks ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 3 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 2 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 5 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 5 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 6 days ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 21 hours ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my Hola Car Rentals booking at Nashville Airport include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating at Nashville Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip at Nashville Airport.

Will I face unexpected charges at the counter when I rent a car at Nashville Airport through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking at Nashville Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Nashville Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my rental car at Nashville Airport?

At Nashville Airport, rental car counters are located inside the terminal on Level 1, in the baggage claim area. No shuttle or people mover is required for major on-terminal brands.

The step-by-step process is:

  • After clearing immigration, customs, and baggage claim on Level 1, exit to the Ground Transportation area within the terminal
  • Walk to the rental counter in the baggage claim area, which is a short distance from the car lot outside Terminal C
  • Present your driver's license, passport, and booking confirmation to receive your rental agreement and keys
  • Walk outside to the car lot near Terminal C to collect your vehicle

Some brands offer a Fastbreak or express line for faster service. Counter hours vary by brand; Budget, for example, operates Sunday and Saturday from 6:00 AM to 1:00 AM and Monday through Friday from 6:00 AM to 2:00 AM. For after-hours returns at Nashville Airport, park and lock your car in the returns area outside Terminal C and place your completed contract and keys in the drop box.

Why are rental car prices so much higher at Nashville Airport than at downtown locations?

Renting at Nashville Airport costs significantly more than renting at a downtown Nashville location, primarily because of airport-specific fees that do not apply at city branches.

The main charges added at Nashville Airport include:

  • A Customer Facility Charge (CFC) of US$10 per rental day, recently doubled to fund airport construction and higher than many other U.S. airports
  • Airport concession recovery fees charged on top of the CFC
  • Up to five different local taxes layered onto the base rate

As a real-world example, a 4-day Enterprise rental over Thanksgiving cost US$526 at Nashville Airport versus US$365 at a downtown branch, a premium of roughly 44%. These fees are airport-mandated pass-throughs and are not present at off-airport locations.

If you are willing to arrange your own transport from the terminal to a city branch, renting off-airport can produce meaningful savings, especially for rentals of three days or more. Your booking confirmation will show which fees are included in your prepaid rate and which are due at the Nashville Airport counter.

What documents do I need to pick up a rental car at Nashville Airport?

To collect your rental car at Nashville Airport, you must bring all of the following physical documents. Digital copies are not accepted at the counter.

  • A valid, original driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight tickets or travel itinerary showing your return date

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required in addition to your original license. The IDP is a translation only and cannot be used without the original license.

Debit cards and prepaid cards are not accepted for the security deposit at Nashville Airport counters. Bring a backup credit card in your name in case your primary card is declined, and notify your bank of the rental before you travel to avoid fraud blocks on the authorization.

Are there toll roads near Nashville Airport that I need to worry about?

No, there are no toll roads, toll bridges, or toll tunnels anywhere in Tennessee, so drivers picking up a rental car at Nashville Airport will not encounter any toll charges while driving within the state.

This means:

  • No electronic transponder or toll pass is needed for driving in Tennessee
  • Rental company toll programs such as e-Toll, TollPass, or PlatePass are unnecessary for in-state travel
  • There are no congestion charges, emissions zones, or city-center driving fees in Nashville
  • Common routes from Nashville Airport such as I-40 toward Knoxville and I-65 toward Memphis are completely toll-free

If your trip takes you into neighboring states that do have toll roads, Hola Car Rentals includes Tolls Cashback on all bookings, reimbursing up to 5% of your total booking value for tolls paid during your rental. To claim, email [email protected] within 30 days of returning the vehicle, attaching your rental agreement and toll receipts.

What is the security deposit amount for a rental car at Nashville Airport?

At Nashville Airport, the rental partner will place a temporary authorization hold on your credit card at pickup. For standard vehicle classes in the United States, this hold is typically between US$300 and US$400, though the exact amount varies by rental brand, vehicle class, and season.

Important things to know about the deposit at Nashville Airport:

  • The hold is a temporary authorization, not a charge, but it reduces your available credit until your bank releases it after the rental ends
  • Premium or specialty vehicles may carry a higher hold amount
  • Only a physical, major credit card in the main driver's name with the driver's name printed on the card is accepted; debit cards and prepaid cards are not accepted
  • Nashville Airport adds a Customer Facility Charge of US$10 per day plus multiple taxes, which can make the total authorization appear higher than expected and may trigger fraud alerts with some banks

Notify your bank before arriving at Nashville Airport so the authorization is not blocked. After you return the vehicle, the hold is released, but your bank may take up to 15 business days to reflect the release on your statement.

Do I need an International Driving Permit to rent a car at Nashville Airport?

An International Driving Permit (IDP) is not always required to rent a car at Nashville Airport, but whether you need one depends on your license.

  • If your driver's license is in English or uses a Latin (Roman) alphabet, an IDP is recommended but not mandatory
  • If your driver's license uses a non-Latin alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an IDP is required at Nashville Airport counters
  • The IDP is a translation document only and must be carried alongside your original license; it cannot be used on its own

Foreign driver's licenses are generally accepted at Nashville Airport if they are valid, unexpired, and meet the rental partner's standards. Licenses from countries that participated in the 1949 Geneva Convention on Road Traffic or that have reciprocal agreements with the United States are typically accepted.

If you think you may need an IDP, obtain it in your home country before traveling. U.S. organizations such as AAA do not issue IDPs to holders of non-U.S. licenses.

Can I add an additional driver to my rental car at Nashville Airport?

Yes, you can add an additional driver to your rental at Nashville Airport, but the additional driver must be present at the counter at pickup with their own valid driver's license.

Key rules for additional drivers at Nashville Airport:

  • The additional driver must meet the minimum age requirement for the rental location; for Avis, Budget, and Payless, additional drivers must be at least 25 years old
  • If the additional driver is under 25, a young-driver surcharge may apply or the request may be declined depending on the brand
  • Both the main driver and the additional driver must sign the rental agreement

Fees for adding a driver at Nashville Airport vary by brand when not included in your rate:

  • Avis, Budget, and Payless: US$13 per rental day, capped at US$65 in most states
  • Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189
  • Alamo, National, and Enterprise: US$15 per day

Check your booking confirmation before arriving at Nashville Airport to see whether your rate already includes one additional driver at no extra cost.

What happens if I need to return my rental car after hours at Nashville Airport?

Yes, after-hours returns are possible at Nashville Airport, and the process is self-service.

If the rental counter has closed when you return your vehicle at Nashville Airport, follow these steps:

  • Drive to the car rental returns area outside Terminal C, following airport signs for Car Rental Return
  • Park and lock the vehicle in the designated returns area
  • Place your completed rental contract and keys in the drop box provided in the returns area
  • Take all personal belongings with you

Counter hours at Nashville Airport vary by brand. Budget, for example, closes at 1:00 AM on Saturdays and Sundays and at 2:00 AM Monday through Friday. If you plan a late-night return, confirm your specific brand's closing time in advance.

Note that after-hours returns are self-service with no staff present, so complete your rental contract before the counter closes or ensure it is ready to drop. Keep a photo of the vehicle condition and the dashboard at the time of return as a precaution against any post-rental charges.

Does travel assistance coverage apply if something goes wrong during my Nashville Airport rental?

Yes, most bookings include travel assistance coverage through Terrawind Global Protection, which can help if an emergency occurs during your Nashville Airport rental, though this benefit does not apply to customers who are residents of the United States or Canada.

For eligible renters, the coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

If you need assistance during your Nashville Airport rental, contact Terrawind 24 hours a day, 7 days a week:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

When you call, have your full name, your Hola Car Rentals confirmation number (for example, HOLA1000000), your current location, and a brief description of the situation ready. Always contact assistance before incurring medical or legal expenses, as some reimbursements require prior authorization. Check your booking confirmation for the exact coverage limits and conditions that apply to your Nashville Airport reservation.

Is a credit card required to rent a car at Nashville Airport?

Yes, a major credit card in the main driver's name with the driver's name printed on the card is required at Nashville Airport to cover the security deposit hold.

Important payment rules at Nashville Airport counters:

  • Debit cards are not accepted for the security deposit hold at most major brands
  • Prepaid cards, virtual cards, and digital wallets such as Apple Pay are not accepted for the deposit
  • The card must be physically present at the counter; digital or single-use card numbers are not accepted
  • The name on the card must match the name on the rental agreement

Because Nashville Airport adds a Customer Facility Charge of US$10 per day plus multiple local taxes, the total authorization on your card can be higher than you might expect. This can trigger fraud alerts with some banks. Notify your card issuer before arriving at Nashville Airport and confirm that your card is enabled for in-person transactions in the United States.

Bring a backup credit card in your own name in case your primary card is declined. A third party's card is never accepted, even if that person is traveling with you.

What is the minimum age to rent a car at Nashville Airport?

At Nashville Airport, the standard minimum age to rent a car without additional surcharges is 25. Drivers aged 21 to 24 can rent but will be subject to a daily young-renter surcharge and face restrictions on vehicle classes.

Key age rules at Nashville Airport:

  • Drivers aged 21 to 24 may rent economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV categories, but are generally excluded from premium, luxury, full-size SUV, minivan, and convertible classes
  • Young-renter surcharges are set by each rental brand and are paid at the Nashville Airport counter, not prepaid online
  • Drivers under 21 cannot rent at Nashville Airport under standard U.S. policy

If you are aged 21 to 24 and are a citizen or resident of Latin America or the Caribbean, certain Hola Car Rentals rates fulfilled by Avis or Budget may waive the young-renter fee. This exception must be explicitly shown on your booking confirmation and applies only to eligible vehicle categories. Check your confirmation or contact customer service before arriving at Nashville Airport to confirm whether the waiver applies to your reservation.

Do I need to refuel the rental car before returning it to Nashville Airport?

Yes, under the standard Full-to-Full fuel policy, you must return your rental car with the same fuel level it had at pickup, which is typically a full tank. If you return the vehicle below the recorded level at Nashville Airport, the rental partner will charge you for the fuel shortfall at their own refueling rate, which is usually higher than the pump price, plus an administrative service fee.

Tips for a smooth fuel return at Nashville Airport:

  • Refuel within approximately 10 miles or 15 km of Nashville Airport so the gauge does not drop before you reach the return area
  • Keep your final fuel receipt showing the date, time, and station address as proof in case a fuel charge is disputed
  • Take a photo of the dashboard showing the fuel gauge and odometer when you return the car outside Terminal C
  • For after-hours returns at Nashville Airport, leave the fuel receipt in the key drop envelope and keep a copy for yourself

At pickup, verify that the starting fuel level is recorded correctly on your rental agreement. If the tank is not full when you receive the car, ask the agent to note the exact level so you are only required to return it at that same level.

What insurance options are available when picking up a rental car at Nashville Airport?

When you collect your rental car at Nashville Airport, the counter agent may offer several insurance and protection products. Understanding what each covers helps you avoid paying for duplicate coverage.

The main options available at Nashville Airport counters are:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the rental vehicle itself, including theft and vandalism, up to any applicable deductible shown on your agreement
  • Supplemental Liability Insurance (SLI or LIS): covers bodily injury and property damage you may cause to third parties while driving; some U.S. states require a minimum level of liability, but not all do, so this is worth adding at Nashville Airport if your personal auto policy does not extend to rental cars
  • Personal Accident Insurance (PAI): covers medical costs for you and your passengers in the event of an accident
  • Personal Effects Coverage (PEC): covers personal belongings inside the vehicle

CDW and LDW do not cover third-party liability; you need SLI or LIS for that separately. Check your booking confirmation before arriving at Nashville Airport to see which protections are already included in your prepaid rate, so you can make an informed decision at the counter without paying twice.

Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo