Hertz Car Hire
in Philadelphia

Hola Car Rentals is the only premium partner of the top car hire brands operating in Philadelphia, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Philadelphia.

No. With Hola Car Rentals, all costs and charges for your booking in Philadelphia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Philadelphia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Philadelphia International Airport (PHL), Hertz does not have a counter inside the terminals. After landing, follow these steps to reach your Hertz vehicle:

• Collect your baggage from the airline's baggage claim carousel.
• Follow signs for "Ground Transportation" and "Rental Cars" to Zone 2 on the arrivals roadway.
• Board the free shuttle marked "Rental Car Shuttles," which runs 24 hours a day and typically arrives every 5 to 10 minutes.
• The shuttle takes approximately 5 to 15 minutes to reach the Consolidated Rental Car Centre at 1 Arrivals Road, where all major companies including Hertz are located under one roof.

Allow 15 to 25 minutes from exiting the aircraft if you have no checked luggage, or 25 to 45 minutes if you do. During busy travel periods, build in extra buffer time. The Hertz counter at Philadelphia airport operates 24 hours daily, so late-night arrivals are accommodated.

In addition to the airport, Hertz operates several neighbourhood and city centre locations in Philadelphia. Key addresses include:

• 2951 Market Street (open Monday to Friday 08:00 to 18:00, Saturday and Sunday 09:00 to 14:30)
• 31 S 19th Street (Centre City, offering hourly, daily, weekly, and monthly hires)
• 4100 Presidential Blvd (open Monday to Friday 08:00 to 18:00, Saturday and Sunday 09:00 to 14:30)
• 8141 Ogontz Avenue
• 8375 Enterprise Avenue
• 6633 N Broad Street

Unlike the Philadelphia airport location, these Hertz city offices are street-level hire offices. No shuttle is required; you walk directly into the branch. Note that city centre Hertz locations in Philadelphia do not operate 24 hours, so plan your pick-up and return around their posted hours. Renting from a city centre Hertz location in Philadelphia can also reduce your total cost, as airport concession fees and facility charges do not apply off-airport.

To collect your Hertz hire in Philadelphia, bring the following physical documents:

• Your original, unexpired driver’s licence (physical card, not a digital copy).
• A major credit card in the main driver’s name with the name printed on the card, for the security deposit authorisation hold.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Hertz counter in Philadelphia. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required. The IDP is a translation only and must be carried alongside your original licence. Obtain it in your home country before travelling, as it cannot be issued to non-US licence holders in the United States.

Philadelphia and the surrounding Pennsylvania region rely heavily on cashless tolling. When you drive a Hertz hire in Philadelphia, you will encounter toll gantries that read either a transponder or your licence plate. There are no cash booths on most sections.

The main toll system is the Pennsylvania Turnpike, which uses E-ZPass for electronic billing and Toll By Plate for plate-based billing. Typical 2026 rates for a passenger vehicle on the Turnpike are approximately US$1.94 per short segment with E-ZPass, or US$3.88 with Toll By Plate. A 50-mile trip costs roughly US$4.78 with E-ZPass.

At the Hertz counter in Philadelphia you have two options:

• Purchase an unlimited toll package (typically US$11 to US$25 per day depending on the programme), which covers tolls at E-ZPass rates with no per-toll admin fees.
• Decline the package and pay per use. Hertz will bill actual tolls plus administrative processing fees to your card, sometimes weeks after your return, at the higher Toll By Plate rate.

Pennsylvania has no congestion charges or urban emissions zones, so tolls apply only to specific roads and bridges, not to driving within Philadelphia city streets.

When you pick up your Hertz hire in Philadelphia, the counter will place a temporary authorisation hold on your credit card. For standard vehicles rented in the United States, this hold is typically between US$300 and US$400, though the exact amount varies by vehicle class, location, and season. Premium or speciality vehicles may carry a higher hold.

Important points to keep in mind:

• The hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle.
• Your bank controls how quickly the hold disappears after release. It can take up to 15 business days.
• Only a physical, major credit card in the main driver’s name with the name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at the Hertz counter in Philadelphia.
• Bring a backup credit card in case your primary card is declined.

Notify your bank of your travel plans before arriving in Philadelphia to prevent fraud blocks on the authorisation.

Yes, Philadelphia has an extensive and growing network of automated speed cameras that directly affect drivers of Hertz hires and all other rental vehicles in the city.

Key facts to know before driving in Philadelphia:

• Broad Street (PA Route 611) has 30 cameras at 15 locations enforcing a 25 mph limit 24 hours a day, 7 days a week. Fines of US$100 apply for driving 11 mph or more over the limit, meaning 36 mph or faster triggers a fine.
• School-zone cameras enforce a 15 mph limit in high-crash areas on major roads. Portable cameras fine drivers US$100 for speeds of 26 mph or more starting in 2026.
• Work-zone cameras on I-95 add mobile enforcement that can appear without warning.
• Speed camera fines in Philadelphia are civil penalties with no points added to your licence, but they will be billed to the Hertz hire account and then charged to your credit card, often with an administrative fee.

Philadelphia's camera enforcement is more pervasive than in most comparable US cities. Staying at or below posted limits throughout your Hertz hire in Philadelphia is the only way to avoid these charges.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Hertz hire in Philadelphia.

Given that Philadelphia and Pennsylvania rely on cashless tolling via E-ZPass and Toll By Plate, toll charges are common, especially if you use the Pennsylvania Turnpike or cross any of the region's toll bridges. This benefit helps offset those costs.

To claim your cashback after returning your Hertz vehicle in Philadelphia:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number].
• Attach your Hola Car Rentals confirmation, the signed hire agreement from Hertz, and a toll receipt or statement showing charges paid during your hire.

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. The cap is the lesser of actual tolls paid or 5% of your booking total.

Returning your Hertz hire at Philadelphia International Airport (PHL) is straightforward. As you drive back towards the airport, follow road signs marked "Rental Car Return," which guide you directly to the Consolidated Rental Car Centre at 1 Arrivals Road, where all hire companies including Hertz are located.

Steps for a smooth return:

• Refuel within approximately 10 miles of the return location to comply with the full-to-full fuel policy. Returning with less than a full tank will result in a refuelling charge at Hertz's rate, which is typically higher than pump prices, plus a service fee.
• Take a photo of the fuel gauge and odometer before leaving the vehicle.
• Complete the return process at the Hertz area inside the Rental Car Centre.
• After returning the vehicle, board the complimentary shuttle back to your airline's terminal at Philadelphia airport.

Keep your final hire receipt. If any post-hire charges appear on your card for tolls or other items related to your Philadelphia Hertz hire, refer to your hire agreement for details.

Yes, drivers under 25 renting from Hertz in Philadelphia are subject to a young-driver surcharge. In the United Kingdom, the standard minimum age to hire without additional fees is 25.

For Hertz specifically, the young-driver surcharge is US$13.50 per hire day plus applicable taxes, with a maximum cap of US$189 plus taxes. This fee is paid at the Hertz counter in Philadelphia and is not included in your prepaid rate.

Additional restrictions that apply to under-25 renters in Philadelphia:

• Most vehicle classes are restricted to drivers aged 25 and older. Economy, compact, and intermediate categories are generally available to younger renters.
• Premium, luxury, full-size SUV, minivan, and convertible classes typically require the driver to be at least 25.
• The additional driver at a Hertz location in Philadelphia must also meet age requirements. Hertz may charge the young-driver surcharge for additional drivers under 25 as well.

Pennsylvania does not have a state law requiring rentals to drivers under 21, so the Hertz minimum age policy in Philadelphia generally starts at 21 for young renters, with the surcharge applying up to age 24.

To add an additional driver to your Hertz hire in Philadelphia, the extra driver must be physically present at the Hertz counter at the time of pick-up. This applies whether you are collecting your vehicle at Philadelphia International Airport or at a city centre branch such as 2951 Market Street or 4100 Presidential Blvd.

Requirements for the additional driver:

• A valid, original driver’s licence (physical, not digital).
• If their licence uses a non-Latin alphabet, an International Driving Permit is also required.
• They must sign the hire agreement at the Hertz counter in Philadelphia.

Regarding fees, Hertz charges US$13.50 per hire day plus taxes for an additional driver, with a maximum of US$189 plus taxes, unless your booking confirmation explicitly states that an additional driver is included at no charge. Check your Hola Car Rentals confirmation before arriving at the Philadelphia Hertz counter.

Only drivers listed on the hire agreement are covered by the vehicle's protections such as CDW and liability cover. Anyone not named on the contract who drives the vehicle may void those protections.

Hiring a Hertz vehicle at Philadelphia International Airport (PHL) involves several local fees and taxes on top of your base rate. These are standard charges applied to all hire companies at PHL and are not specific to Hertz alone.

Typical charges at Philadelphia airport include:

• Airport concession recovery fee: approximately 10% to 12% of the base rate.
• Customer facility charge (CFC): approximately US$4.50 per day.
• Philadelphia vehicle hire tax: approximately 12%.
• Tourism and development surcharge: approximately 2%.

Combined, these extras can add 15% to 20% or more to your total cost at the Philadelphia airport Hertz counter compared to the base rate shown online.

If you want to reduce these fees, consider picking up your Hertz hire at a city centre location such as the Market Street branch. Off-airport Hertz locations in Philadelphia do not carry airport concession fees or facility charges, which can save US$50 to US$100 on a week-long hire. The trade-off is that you will need to arrange transport from the airport to the city, adding roughly 20 to 30 minutes.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Hertz hire in Philadelphia as well. However, this benefit is available only to travellers who are not residents or citizens of the United States or Canada.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers.
• Legal assistance in the event of a road accident during your Philadelphia hire.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

If you experience an incident while driving your Hertz hire in Philadelphia, such as a breakdown on I-95 or an accident on the Pennsylvania Turnpike, contact the assistance line before incurring expenses, as some reimbursements require prior authorisation:

• Phone (24/7, toll-free): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW or liability insurance for the Hertz vehicle itself.

Philadelphia has several road characteristics that can catch first-time visitors off guard when driving a Hertz hire in the city.

Key things to be aware of:

• Philadelphia's street grid is interrupted by pre-colonial diagonal roads such as Ridge Avenue and Passyunk Avenue, which create unexpected turns and intersections that GPS navigation may not handle smoothly.
• The Benjamin Franklin Parkway cuts diagonally through the grid with a complex layout at Eakins Oval, featuring hazardous merge points and angled crosswalks near major landmarks.
• Several streets in Philadelphia operate as one-way roads, including busy multi-lane corridors. Recent changes such as 47th Street becoming one-way northbound with added bike lanes and speed tables can disrupt navigation in West Philadelphia.
• Broad Street runs the full length of the city from North Philadelphia to the stadium complex and is now covered by 30 automated speed cameras at 25 mph enforcement. Fines of US$100 apply for speeds of 36 mph or more.
• Ongoing road repaving projects can introduce temporary one-way sections and speed bumps without much advance notice.

Familiarise yourself with your Hertz hire vehicle's dimensions before driving in Philadelphia, as narrow one-way streets and heavy pedestrian activity in Centre City require extra attention.