Car Hire
at Toronto Airport

EASTER  45% OFF   

Hola Car Rentals is a premium partner of the leading car hire companies at Toronto Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip at Toronto Airport.

No. With Hola Car Rentals, all costs and charges for your booking at Toronto Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Toronto Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Toronto Airport (YYZ), the collection process depends on whether your hire brand operates on-site or off-site.

On-site brands (Avis, Budget, Dollar, Thrifty, Enterprise, Hertz, National, and Alamo) have counters on Level 1 of the Terminal 1 and Terminal 3 parking garages. After clearing customs and collecting your baggage, follow the overhead signs marked "Car Hire" directly to the garage level. No shuttle or people mover is required.

Off-site brands operate from Viscount Station. To reach them, take the free Terminal Link train from either terminal. The journey adds approximately 5 to 10 minutes to your trip, so confirm your collection location in your booking confirmation before landing to avoid delays.

• Terminal 1 and Terminal 3 both have on-site counters on Level 1 of their respective parking garages
• Enterprise at Terminal 3 is accessible by exiting Door F and crossing the road to the counter
• On-site counter hours are generally 6:00 AM to 11:59 PM daily, though hours vary by brand

Check your reservation to confirm which terminal and brand you are assigned to at Toronto Airport before you land.

The Highway 407 ETR is the primary toll road affecting hire car drivers who pick up at Toronto Airport. It is a privately operated, fully electronic highway spanning 108 km across the Greater Toronto Area. There are no cash booths; all tolls are collected by licence plate photography.

If you drive on the 407 ETR without activating a transponder programme at collection, the toll authority photographs your hire car's plate, bills the hire company, and the hire company then charges your credit card 30 to 45 days after your hire ends. That charge includes all toll fees plus a CAD 50.00 administration fee.

• Tolls are distance-based and vary by time of day, day of week, and zone
• A sample 25 km peak-period trip costs approximately CAD 30.45 total (base toll, trip charge, and camera charge combined)
• Weekend and holiday rates for light vehicles range from roughly CAD 0.50 to CAD 0.87 per km depending on zone and time

To avoid the CAD 50.00 administration fee, you can activate a transponder at the Toronto Airport hire desk for CAD 11.95 per day (capped at CAD 50.00 per hire) plus actual toll charges. Alternatively, set your GPS to avoid the 407 ETR entirely and use free motorways such as the 401, QEW, or Gardiner Expressway instead.

To collect your hire car at Toronto Airport, you must present the following physical documents at the counter. Digital copies are not accepted.

• A valid, original driving licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the security deposit hold
• Your passport (required for non-Canadian residents)
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for foreign visitors)

If your driving licence is not in English or French, you are strongly recommended to carry an International Driving Permit (IDP) alongside your original licence. If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is mandatory at most Toronto Airport hire counters.

The IDP is a translation document only. It cannot be used alone and must always be presented together with your original licence. Obtaining an IDP must be done in your home country before travelling to Toronto Airport.

Bringing a backup credit card in your name is also advisable in case your primary card is declined at the counter.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to toll charges you pay while driving from Toronto Airport, including on the Highway 407 ETR.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your Hola Car Rentals booking total. For example, if your booking total is US$600, the cap is US$30. If you paid US$18 in tolls, you receive US$18 back. If you paid US$50, you receive US$30.

To claim your cashback after returning your Toronto Airport hire:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are included in your rate; you still pay tolls normally and claim reimbursement afterwards.

Yes, a major credit card is required by most hire companies at Toronto Airport to cover the security deposit hold at collection.

The card must be a physical card with the main driver’s name printed on it. Digital wallets, virtual cards, prepaid cards, and someone else’s card are not accepted for the deposit. Even if you prepaid your booking in full, you must still present a physical credit card at the Toronto Airport counter.

At Toronto Airport, the typical security deposit hold for a standard vehicle is approximately CAD 300 to CAD 500, though some locations may hold up to CAD 750. The hold reduces your available credit until your bank releases it after the hire ends, which can take up to 15 business days.

• Ensure your card is enabled for in-person and international transactions before arriving at Toronto Airport
• Set a travel notice with your bank to prevent fraud blocks on the authorisation
• Bring a backup credit card in your name in case your primary card is declined

Some providers at Toronto Airport may accept debit cards with restrictions, but a major credit card remains the most reliable and widely accepted option.

At Toronto Airport, activating a transponder or toll pass programme at the hire desk costs CAD 11.95 per day, capped at a maximum of CAD 50.00 per hire period, plus the actual toll charges you incur on the road.

This fee covers your use of the Highway 407 ETR and ensures the toll authority can match your plate to an active account, avoiding the CAD 50.00 administration fee that would otherwise be charged 30 to 45 days after your hire if you drive the 407 ETR unregistered.

• Transponder activation fee: CAD 11.95 per day
• Maximum activation fee per hire: CAD 50.00
• Actual toll charges are billed on top of the activation fee
• Without activation, the penalty is a CAD 50.00 administration fee plus all tolls, billed weeks after your return

If you do not plan to use the 407 ETR at all during your Toronto Airport hire, you can decline the transponder and set your GPS to route via free motorways such as the 401, QEW, or Gardiner Expressway. However, GPS devices sometimes default to the 407 ETR for speed, so confirm your navigation settings before driving away from Toronto Airport.

No, an International Driving Permit (IDP) is not required at Toronto Airport if your driving licence is issued in English or French. However, an IDP is mandatory in certain situations.

• If your licence is not in English or French, an IDP is strongly recommended and may be required by your hire company
• If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is mandatory at most Toronto Airport hire counters
• An IDP is only valid when presented alongside your original driving licence. It cannot be used as a standalone document

You must obtain your IDP in your home country before travelling to Toronto Airport. It cannot be issued abroad. If you are unsure whether your licence qualifies, obtain an IDP before departure to avoid being denied a vehicle at the counter.

Non-Canadian residents must also present their passport at the Toronto Airport hire desk, regardless of whether an IDP is required.

Yes, drivers under 25 typically face age-based surcharges when hiring at Toronto Airport, though the exact amount varies by hire company.

• Some providers charge approximately CAD 24.95 per day for drivers aged 23 to 25, with a minimum hire age of 23
• Other brands apply location-based age differential fees for drivers aged 20 to 24
• Enterprise and Avis apply young driver fees that vary by location; confirm the exact amount with your specific Toronto Airport counter before booking

There is no single uniform surcharge across all brands at Toronto Airport. The minimum hire age also varies by company, with some providers not hiring to drivers under 23 at all.

If you are under 25 and booking a Toronto Airport hire, contact your chosen hire company directly to confirm the exact surcharge and minimum age requirement before completing your reservation. These fees are paid at the counter and are not included in your prepaid rate.

Most bookings include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if an incident occurs during your Toronto Airport hire, such as a medical emergency on the motorway or a situation requiring legal support after an accident.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To activate assistance at any time during your Toronto Airport hire, contact Terrawind 24 hours a day, 7 days a week. Provide your full name, your Hola Car Rentals confirmation number, your current location, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports.

Important: this cover applies only to travellers who are not residents of Canada or the United States. Canadian and American residents do not qualify for this benefit. Cover limits and exclusions vary by booking, so review your confirmation for the exact terms that apply to your Toronto Airport hire.

Yes, you can add an additional driver to your Toronto Airport hire, but the process must be completed in person at the hire desk during collection.

The additional driver must be physically present at the Toronto Airport counter, present a valid driving licence, and sign the hire agreement. They must also meet the minimum age requirements for the hire location. If their licence is not in English or French, or uses a non-Latin alphabet, they may also need to present an International Driving Permit.

• Alamo and National: spouses or domestic partners are added at no charge; all other additional drivers cost approximately CAD 10.00 per day
• Other brands charge varying daily fees, typically in the range of CAD 8.00 to CAD 15.00 per day
• Some providers allow additional drivers to be added at any point during the hire, not only at collection

If your Hola Car Rentals booking confirmation states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no cost. Only one additional driver is included under that benefit; further drivers may incur fees.

Never allow someone to drive the Toronto Airport hire vehicle if they are not listed on the hire agreement, as insurance protections may be void for unlisted drivers.

Hiring at Toronto Airport (YYZ) includes several location-specific fees that are added on top of the base hire rate. These are standard charges at the airport and apply regardless of which hire company you choose.

• Airport concession surcharge: a premium location fee standard at Toronto Airport, factored into the total cost shown at booking
• Provincial and local hire taxes: Ontario applies hire taxes that are included in or disclosed on your booking confirmation
• Transponder or toll pass activation: CAD 11.95 per day (capped at CAD 50.00 per hire) if you opt in at the Toronto Airport hire desk, plus actual toll charges on the 407 ETR
• Young driver surcharge: applies for drivers under 25, varying by hire company
• Additional driver fee: typically CAD 8.00 to CAD 15.00 per day depending on the hire company

If your Hola Car Rentals confirmation shows "Taxes and Fees: Included," those items should not be charged again at the Toronto Airport hire desk. If a fee appears at the desk that was not disclosed in your confirmation and is not an optional add-on you accepted, the No Extra Charges© guarantee may apply. Keep all paperwork and contact support after your hire is complete.

The standard fuel policy for Toronto Airport hires is Full-to-Full. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At collection at the Toronto Airport hire desk, verify the fuel gauge with the agent and ensure the starting level is recorded on your hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before driving away.

• Refuel within approximately 15 km of the Toronto Airport return location so the gauge does not drop below full before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• If you return the vehicle below the recorded starting level, the hire company may charge a fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices, plus a service fee

If the vehicle was not full at collection, ask the Toronto Airport agent to record the exact level on the hire agreement. Return the vehicle at that same recorded level to avoid charges.

Ask the counter agent at Toronto Airport to point out the nearest fuel stations to the return location, or use your GPS to locate one close to the garage before returning the vehicle.

Yes, one-way hires from Toronto Airport are possible with many hire brands, allowing you to pick up at Toronto Airport and return the vehicle at a different location. However, a drop-off fee typically applies and the amount varies by route, hire company, vehicle class, and season.

When booking a one-way hire from Toronto Airport on the Hola Car Rentals website, the drop-off fee is shown on the rate details page under the "To pay at destination" section before you confirm. Review this amount carefully, as it is not included in your prepaid rate and must be paid at the Toronto Airport hire desk or return location.

• Routes between nearby cities in Ontario may carry a moderate drop-off fee
• Long-distance or cross-provincial routes typically carry higher fees
• Cross-border one-way hires (for example, Toronto Airport to a US city) may be restricted or require prior authorisation from the hire company
• Premium and large vehicle classes often have stricter one-way rules and higher fees

If you need to change your return location after booking your Toronto Airport hire, be aware that the drop-off fee may be recalculated and the rate may reprice. Confirm any changes with the hire company before modifying your reservation.