Aluguel de Carros Payless
em Nashville

A Hola Car Rentals é a única parceira premium das principais marcas de aluguel de carros que operam em Nashville, oferecendo a você acesso exclusivo à nossa tarifa All Inclusive+. Essa tarifa inclui benefícios que nenhuma outra empresa pode igualar:

• Proteção de responsabilidade civil gratuita a partir de US$ 300.000 em caso de acidente (válida apenas para certas tarifas e itinerários)
• Reembolso de pedágios: recupere até 5% do valor total da reserva pelos pedágios incorridos durante o seu período de aluguel
• Assistência médica de viagem premium com cobertura de até US$ 150.000 para no máximo 5 passageiros em caso de emergência médica, excluindo condições pré-existentes
• Garantia No Extra Charges©: se o balcão cobrar algo que não consta na sua confirmação e que não é um adicional opcional aceito por você, a Hola Car Rentals trabalhará para remover ou reembolsar a cobrança após verificação

Tudo isso sem custo adicional, garantindo uma experiência de aluguel completamente protegida e tranquilidade durante toda a sua viagem em Nashville.

Não. Com a Hola Car Rentals, todos os custos e cobranças da sua reserva em Nashville são apresentados claramente no momento da reserva e no e-mail de confirmação, para que você saiba exatamente o que está pagando antes de chegar ao balcão.

Além disso, cada reserva da Hola Car Rentals inclui a garantia No Extra Charges©. Esta é uma garantia de preços (não uma proteção) que protege você caso o balcão em Nashville cobre por algo que não estava listado na sua confirmação e que não era um adicional opcional que você aceitou. Se isso acontecer, a Hola Car Rentals trabalhará com o parceiro de aluguel para remover ou reembolsar a cobrança após verificação.

Os únicos custos fora desta garantia são:

• Adicionais opcionais escolhidos no balcão (GPS, cadeirinhas para crianças, combustível pré-pago)
• Cobranças por uso (pedágios, diferença de combustível, multas de trânsito)

The Payless counter at Nashville International Airport (BNA) is located on the Ground Transportation Level (Level 1) of the main terminal, where all major rental car companies share a consolidated check-in area.

To reach the Payless counter after landing in Nashville, take the elevator or escalator down to the bottom level and follow signs toward the Ground Transportation Center in Parking Garage 2. A dedicated shuttle service connects the main terminal to the Rental Car Center, providing a direct link to the Payless pickup area and all other partner brands.

The Payless address at BNA is 1 Terminal Drive, Nashville, TN 37214. Counter hours are:

• Sunday: 6:00 AM to 1:00 AM
• Monday through Friday: 6:00 AM to 2:00 AM
• Saturday: 6:00 AM to 1:00 AM

Bring your booking confirmation, a physical major credit card in the main driver's name, your driver's license, and your passport when you arrive at the Payless desk in Nashville.

No, there are no toll roads, toll bridges, or toll tunnels anywhere in Tennessee, so your Payless rental in Nashville will not incur any toll charges while driving within the state.

This means you do not need a transponder, an E-ZPass, or any toll program for your Payless vehicle in Nashville. Common routes such as I-40, I-65, and I-24 through and around Nashville are all toll-free. There are also no congestion charges or emissions zone fees in Nashville.

If your trip takes you beyond Tennessee into neighboring states that do have tolls, your Payless rental vehicle will already have an electronic toll device installed. In that case, you can choose an unlimited toll package at the counter (typically US$11 to US$25 per day, depending on the partner) or pay per use, where actual toll amounts plus administrative fees are billed to your card after the rental.

Keep any toll receipts from out-of-state driving, as all Hola Car Rentals bookings include Tolls Cashback, allowing you to recover up to 5% of your total booking value for tolls paid during your Nashville rental period.

To pick up your Payless rental in Nashville, you must present the following physical documents at the counter:

• Your original, unexpired driver's license in the main driver's name
• A physical major credit card with the driver's name printed on the card, for the security deposit hold
• Your passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or issued by an EU/EEA country, an IDP is recommended but not strictly required at the Payless counter in Nashville.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted. Debit cards and prepaid cards are not accepted for the security deposit hold at the Payless desk in Nashville.

Yes, all Hola Car Rentals bookings, including Payless rentals in Nashville, include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your rental period.

Because Tennessee has no toll roads, most drivers picking up a Payless vehicle in Nashville will not pay any tolls within the state. However, if your trip takes you into a neighboring state with toll roads, this benefit still applies to those charges.

To claim your Tolls Cashback after your Nashville rental:

• Email [email protected] within 30 days of returning the Payless vehicle
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, the signed rental agreement from the Payless counter, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Yes, a physical major credit card in the main driver's name, with the driver's name printed on the card, is required at the Payless counter in Nashville to cover the security deposit hold.

The hold is a temporary authorization placed on your card at pickup, not an immediate charge. It reduces your available credit until the Payless rental is returned and the hold is released. For standard vehicles in the United States, typical holds range from US$300 to US$400, though the exact amount is set by the Payless desk in Nashville and may vary by vehicle class.

Important points to keep in mind:

• Debit cards and prepaid cards are not accepted for the deposit hold
• Virtual or single-use card numbers are not accepted; you must present the physical card
• Even if you prepaid your booking online, you still need to show a physical credit card at the Nashville Payless counter
• Bring a backup credit card in your name in case your primary card is declined

After you return the Payless vehicle in Nashville, the hold is released, but your bank may take up to 15 business days to reflect the release on your statement.

Yes, Payless in Nashville charges a young driver surcharge for renters aged 21 to 24. The fee is approximately US$25 per rental day for drivers in that age group at Nashville International Airport (BNA).

In the United States, the standard minimum age to rent without a surcharge is 25. Drivers aged 21 to 24 can still rent from Payless in Nashville but should Budget for this daily fee in addition to the base rental rate.

Additional things to know about renting under 25 at Payless Nashville:

• Certain vehicle classes are restricted to drivers aged 25 and older, including full-size SUVs, premium, luxury, convertible, and minivan categories
• For Payless in Nashville, additional drivers must generally be at least 25 years old at the time of pickup
• A valid driver's license and a physical major credit card in the main driver's name are still required regardless of age

If you are between 21 and 24, choose an economy, compact, intermediate, or compact SUV class when booking your Payless rental in Nashville to avoid vehicle-class restrictions.

Yes, the Payless counter at Nashville International Airport (BNA) operates late into the night, so late arrivals are generally accommodated within counter hours.

The Payless Nashville counter hours are:

• Sunday: 6:00 AM to 1:00 AM
• Monday through Friday: 6:00 AM to 2:00 AM
• Saturday: 6:00 AM to 1:00 AM

If your flight is delayed, Payless in Nashville will hold your reservation for up to 24 hours from the original scheduled pickup time, as long as you arrive during counter operating hours. If your delay extends beyond 24 hours, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected], as changes cannot be guaranteed after that window.

Always confirm your arrival time falls within the Payless Nashville counter hours shown above, and have your booking confirmation ready when you reach the Ground Transportation Level at BNA.

When picking up a Payless rental in Nashville, two main types of coverage are worth understanding: Collision Damage Waiver (CDW/LDW) and Third-Party Liability (LIS/ALI/SLI).

CDW/LDW reduces your financial liability for damage to the Payless vehicle itself in Nashville, such as collision damage, theft, or vandalism. A deductible may apply unless your booking confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other people or their property.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving your Payless rental in Nashville. Some U.S. states require a minimum level of liability coverage, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Nashville booking for full protection.

Common exclusions to be aware of:

• Tires, wheels, and undercarriage are often not covered by standard CDW/LDW
• Coverage is void if an unlisted driver operates the Payless vehicle
• Prohibited use such as off-road driving or DUI voids coverage

Review your booking confirmation carefully to confirm which protections are included in your Payless Nashville rate before arriving at the counter.

Most Hola Car Rentals bookings, including Payless rentals in Nashville, include Travel Assistance provided by Terrawind Global Protection at no extra cost. This benefit is especially useful if you experience a medical emergency or an accident while driving the Nashville highway system, which features complex interchanges and merging patterns that can be challenging for first-time visitors.

Core benefits typically included are:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: This Travel Assistance benefit does not apply to customers who are residents of the United States or Canada. It also does not cover damage to the Payless rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always review the exact terms on your Nashville booking confirmation for coverage limits and exclusions.

Payless rentals in Nashville follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional fuel charges.

Steps to follow for your Payless Nashville rental:

• At pickup, check the fuel gauge with the Payless agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Before returning the vehicle to Nashville Airport (BNA), refuel within approximately 10 miles of the return location so the gauge does not drop below full
• Keep your final fuel receipt showing the date, time, and station address

If you return the Payless vehicle in Nashville with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

For after-hours returns at BNA, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as evidence. There are gas stations near Nashville Airport along Donelson Pike and Murfreesboro Pike that are convenient for refueling before returning your Payless car.

Yes, you can add an additional driver to your Payless rental in Nashville, but the additional driver must be present at the BNA counter at the time of pickup with their own valid driver's license.

If your Hola Car Rentals booking confirmation states that an additional driver is included at no charge, the first extra driver is free. If it is not included, Payless in Nashville charges approximately US$13 per rental day plus taxes, with a maximum cap of US$65 plus taxes for the rental period.

Key requirements for adding a driver to your Payless Nashville rental:

• The additional driver must be physically present at the Payless counter at BNA to sign the rental agreement
• They must present a valid driver's license and any required ID
• For Payless in Nashville, additional drivers must generally be at least 25 years old at the time of pickup
• If the additional driver's license uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit is also required

Only drivers listed on the Payless rental agreement in Nashville are covered by the vehicle's protections. Anyone who drives without being named on the contract may void CDW/LDW and liability coverage.

Yes, the road network around Nashville Airport and downtown Nashville has several features that can catch first-time drivers off guard, especially in a Payless rental vehicle you are not yet familiar with.

Key road features to be aware of:

• A diverging diamond interchange (DDI) is located at I-40 and Donelson Pike, very close to Nashville Airport (BNA). This interchange requires drivers to briefly cross to the opposite side of the road under traffic signals, which is unlike standard cloverleaf interchanges and can be disorienting on your first pass
• Nashville's inner loop, where I-40, I-65, and I-24 run concurrently, features frequent left-side exits, weaving merge zones, and Y-interchanges that require constant lane awareness
• The I-440, I-24, and I-40 junction involves lane drops and dual merges and is one of the busiest and most complex spots in the Nashville area
• Some downtown Nashville streets are one-way, and ongoing conversions to two-way traffic can create temporary signage changes
• Murfreesboro Pike has bus-only queue jump lanes that are restricted to right turns for regular vehicles

Allow extra time when first navigating your Payless rental away from Nashville Airport, use GPS navigation, and stay in the right lane until you are comfortable with the local road layout.

Yes, one-way rentals are possible with Payless in Nashville, allowing you to pick up at Nashville Airport (BNA) and return the vehicle at a different location, but a drop-off fee may apply depending on your chosen route.

How one-way fees work for Payless Nashville rentals:

• The drop-off fee is route-specific and varies by destination city, vehicle class, season, and the Payless partner's repositioning costs
• Same-city trips, such as Nashville Airport to a downtown Nashville location, often carry no drop-off fee
• Trips between Nashville and another city or state typically do incur a one-way fee
• Cross-border one-way rentals (for example, driving a Payless vehicle from Nashville into Canada) may be restricted or require prior authorization

During the booking process on the Hola Car Rentals website, any applicable drop-off fee for your Nashville Payless rental will be shown on the rate details page under the "To pay at destination" section. This fee cannot be prepaid and is settled at the Payless counter in Nashville or at the return location.

If you change your return location after booking, the drop-off fee may be recalculated. Always confirm the updated fee before making changes to your Nashville reservation.