AVALIAÇÕES VERIFICADAS
Perguntas Frequentes
O que inclui minha reserva da Hola Car Rentals com Budget em New Jersey que outras empresas não oferecem?
A Hola Car Rentals é a única parceira premium das principais marcas de aluguel de carros que operam em New Jersey, oferecendo a você acesso exclusivo à nossa tarifa All Inclusive+. Essa tarifa inclui benefícios que nenhuma outra empresa pode igualar:
- Proteção de responsabilidade civil gratuita a partir de US$ 300.000 em caso de acidente (válida apenas para certas tarifas e itinerários)
- Reembolso de pedágios: recupere até 5% do valor total da reserva pelos pedágios incorridos durante o seu período de aluguel
- Assistência médica de viagem premium com cobertura de até US$ 150.000 para no máximo 5 passageiros em caso de emergência médica, excluindo condições pré-existentes
- Garantia No Extra Charges©: se o balcão cobrar algo que não consta na sua confirmação e que não é um adicional opcional aceito por você, a Hola Car Rentals trabalhará para remover ou reembolsar a cobrança após verificação
Tudo isso sem custo adicional, garantindo uma experiência de aluguel completamente protegida e tranquilidade durante toda a sua viagem em New Jersey.
Terei cobranças inesperadas no balcão da Budget em New Jersey ao reservar pela Hola Car Rentals?
Não. Com a Hola Car Rentals, todos os custos e cobranças da sua reserva em New Jersey são apresentados claramente no momento da reserva e no e-mail de confirmação, para que você saiba exatamente o que está pagando antes de chegar ao balcão.
Além disso, cada reserva da Hola Car Rentals inclui a garantia No Extra Charges©. Esta é uma garantia de preços (não uma proteção) que protege você caso o balcão em New Jersey cobre por algo que não estava listado na sua confirmação e que não era um adicional opcional que você aceitou. Se isso acontecer, a Hola Car Rentals trabalhará com o parceiro de aluguel para remover ou reembolsar a cobrança após verificação.
Os únicos custos fora desta garantia são:
- Adicionais opcionais escolhidos no balcão (GPS, cadeirinhas para crianças, combustível pré-pago)
- Cobranças por uso (pedágios, diferença de combustível, multas de trânsito)
How do I pick up my Budget rental car at Newark Liberty International Airport in New Jersey?
Picking up your Budget rental car at Newark Liberty International Airport (EWR) in New Jersey follows a specific route depending on which terminal you arrive at.
- Terminal A arrivals: follow signs to the sky bridge, which connects directly to the 3rd floor of the parking garage where the Budget counter is located.
- Terminals B and C arrivals: take the AirTrain to Terminal A, then use the parking garage escalator to reach the 3rd floor counter.
- From the counter, a shuttle takes you to the car lot where your vehicle is parked on airport property.
The Budget counter at Newark Liberty is open 24 hours daily, so late-night or early-morning arrivals are fully covered. Bring your booking confirmation, a valid driver's license, and a major credit card in the main driver's name for the security deposit hold.
What are the Budget counter hours at New Jersey airports?
Budget counter hours vary across New Jersey airport locations, so it is important to check before you travel.
- Newark Liberty International Airport (EWR): open 24 hours daily, every day of the week.
- Atlantic City International Airport (ACY): open 9:00 AM to 12:00 AM daily.
- Trenton-Mercer Airport (TTN): Monday through Friday 9:00 AM to 8:00 PM, Saturday and Sunday 9:00 AM to 6:00 PM.
- Princeton Airport (PCT): Monday through Friday 7:30 AM to 4:00 PM, Saturday and Sunday 9:00 AM to 2:00 PM.
If your flight is delayed, Budget will generally hold your New Jersey reservation for up to 24 hours from the original pickup time. If the delay exceeds 24 hours, contact support as soon as possible. For after-hours returns at select New Jersey locations such as North Bergen, a key drop box is available, though you remain responsible for the vehicle until the next business day.
Does Budget at Trenton-Mercer Airport in New Jersey offer a shuttle from the terminal?
Yes, Budget at Trenton-Mercer Airport (TTN) in New Jersey does require a shuttle to reach the counter, which is located at 34 E Piper Ave.
After landing, follow the airport shuttle signs to reach the Budget pickup area. The counter operates Monday through Friday from 9:00 AM to 8:00 PM, and Saturday and Sunday from 9:00 AM to 6:00 PM. Vehicles are parked outside the office at this New Jersey location. Plan your arrival time accordingly, especially if you have an early morning or late evening flight, as the counter is not open 24 hours like the Budget location at Newark Liberty International Airport.
Bring your booking confirmation, a valid driver's license, and a major credit card in the main driver's name to complete the pickup process smoothly.
How do tolls work on New Jersey roads when renting a Budget car?
New Jersey has an extensive toll network, and renting a Budget car means you will almost certainly encounter tolls, especially on major routes.
- New Jersey Turnpike (Philadelphia to New York City, 78 miles): E-ZPass rates start at approximately US$0.95, increasing with distance. A 3% rate increase takes effect January 1, 2026.
- Garden State Parkway (Cape May to Montvale, 172 miles): E-ZPass rates start at approximately US$1.90 for shorter distances.
- Atlantic City Expressway (Atlantic City to Philadelphia, 44 miles): E-ZPass rates start at approximately US$1.25, with the full length costing approximately US$5.50.
New Jersey tolling is mostly cashless and uses the E-ZPass system. Your Budget rental vehicle will include an electronic toll device. At pickup you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, where actual tolls plus administrative fees are charged after the rental. If you opt out and drive a cashless-only gantry without a personal transponder, Budget may charge up to 3 times the toll amount, with a maximum of US$5 per toll. There are no congestion charges or emissions zones in New Jersey.
Can I get cashback on tolls paid during my Budget rental in New Jersey?
Yes, all Hola Car Rentals bookings, including Budget rentals in New Jersey, include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your rental.
Given that New Jersey has some of the most heavily tolled roads in the United States, including the New Jersey Turnpike, Garden State Parkway, and Atlantic City Expressway, this benefit can add up meaningfully, especially on longer trips.
To claim your cashback after returning your Budget vehicle in New Jersey:
- Email [email protected] within 30 days of vehicle return.
- Include your Hola Car Rentals reservation confirmation, a copy of the rental agreement signed at pickup, and a receipt or statement showing toll charges paid during the rental period.
- Use the subject line: Tolls Cashback, followed by your reservation number.
Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.
What documents do I need to pick up a Budget rental car in New Jersey?
To pick up a Budget rental car in New Jersey, you must present the following physical documents at the counter:
- A valid, original driver's license in the main driver's name. If your license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory. For other non-English licenses, an IDP is strongly recommended.
- A major credit card physically printed with the main driver's name, with sufficient available credit for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
- A valid passport or government-issued photo ID.
- Your booking confirmation or printed voucher.
- Round-trip flight or cruise tickets if you are visiting New Jersey from abroad.
All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Budget counter. The IDP is a translation only and must always be presented alongside your original license, never as a standalone document.
Is a credit card required for the security deposit at Budget in New Jersey?
Yes, a major credit card is required for the security deposit hold when picking up a Budget rental car in New Jersey. Debit cards and prepaid cards are not accepted for this purpose.
The card must be a physical card, printed with the main driver's name, and presented in person at the counter. Digital wallets, virtual cards, and single-use card numbers are not accepted.
For Budget rentals in New Jersey, the typical security hold on standard vehicles is approximately US$300 to US$400, though the exact amount varies by vehicle class, location, and season. The hold reduces your available credit until your bank releases it after the rental ends, which can take up to 15 business days.
- Notify your bank before travel to avoid fraud blocks on in-person authorizations.
- Bring a backup credit card in your name in case your primary card is declined.
- Even if you prepaid your Budget booking online, you must still present a physical credit card at the New Jersey pickup counter.
Is there a young driver surcharge for drivers under 25 at Budget in New Jersey?
Yes, Budget in New Jersey applies a young driver surcharge for renters between the ages of 21 and 24. The standard fee is US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes for the rental period.
Drivers under 21 are generally not permitted to rent in New Jersey, as the state does not have the same exception as New York or Michigan, where rental companies must accept licensed drivers aged 18 and older.
Additionally, most vehicle classes are restricted to renters aged 25 and older. Drivers aged 21 to 24 are typically limited to smaller categories such as Economy, Compact, and Intermediate SUV.
One exception applies for certain Hola Car Rentals rates fulfilled by Budget in New Jersey: renters aged 21 to 24 who are citizens or residents of Latin America or the Caribbean may have the underage fee waived, provided the waiver is explicitly shown on the booking confirmation and an eligible vehicle category is selected. This exception does not apply to travelers from Europe, Asia, Africa, or other regions.
What travel assistance is included with a Budget rental in New Jersey?
Most Hola Car Rentals bookings, including Budget rentals in New Jersey, include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving New Jersey's highways, such as the Turnpike or Garden State Parkway.
Coverage typically includes:
- Travel insurance with medical coverage for up to 5 passengers.
- Legal assistance in the event of a road accident.
- Compensation for luggage lost by the airline.
- Flight cancellation insurance.
To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance coverage. It also does not cover damage to the Budget rental vehicle itself, which is handled separately by CDW/LDW, or third-party liability, which requires LIS/ALI/SLI coverage.
Does Budget in New Jersey charge extra fees at airport locations?
Yes, Budget rentals picked up at New Jersey airport locations such as Newark Liberty International Airport (EWR) or Atlantic City International Airport (ACY) include mandatory fees that are standard across all rental companies operating at those airports.
These fees typically include:
- Concession Recovery Fee (CRF or ACRF): charged by the airport to the rental company and passed on to the renter.
- Customer Facility Charge (CFC): covers the cost of the rental car facility at the airport.
- Vehicle License Recovery Fee (VLRF): covers vehicle registration and licensing costs.
- Energy Recovery Fee (ERF): applied at all U.S. Budget locations.
- State and local rental taxes applicable in New Jersey.
These charges are standard across all brands at New Jersey airports and are not unique to Budget. If your booking confirmation shows taxes and fees as included, you should not be billed separately for those items at the counter. Off-airport Budget locations in New Jersey, such as Jersey City or North Bergen, may carry lower fees since they are not subject to airport concession charges, though exact savings vary.
What is the fuel policy for Budget rentals in New Jersey?
Budget rentals in New Jersey follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.
- At pickup, check the fuel gauge with the Budget agent and confirm the starting level is recorded on the rental agreement.
- Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.
- Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive.
- Keep your final fuel receipt showing the date, time, and station address.
If you return the Budget vehicle in New Jersey with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. For after-hours returns at New Jersey locations such as North Bergen, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge as evidence.
Can I add an additional driver to my Budget rental in New Jersey?
Yes, you can add an additional driver to your Budget rental in New Jersey, but fees and conditions apply depending on your rate.
For Budget in New Jersey, the additional driver fee is US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes for the rental period, unless your booking confirmation explicitly states that an additional driver is included at no charge.
Requirements for adding a driver at the Budget counter in New Jersey:
- The additional driver must be present at pickup with a valid driver's license.
- If their license is not in English and does not use a Latin alphabet, an IDP is required.
- For Budget and Avis, additional drivers must generally be at least 25 years old at the time of pickup. Drivers aged 21 to 24 may be denied or charged an underage fee.
- Both the main driver and the additional driver must sign the rental agreement.
Only drivers listed on the Budget rental agreement in New Jersey are covered by protections such as CDW/LDW and liability coverage. Anyone not named on the contract who drives the vehicle may void those protections.
What insurance coverage is included in a Budget rental in New Jersey?
The insurance coverage included in your Budget rental in New Jersey depends on the rate plan selected at booking. It is important to review your confirmation carefully before arriving at the counter.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Budget rental vehicle itself, including theft and vandalism, up to the limits stated in the rental agreement. A deductible may apply unless your confirmation explicitly shows zero deductible.
Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to other people while driving the Budget vehicle in New Jersey. Some U.S. states require a minimum level of liability coverage, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your New Jersey rental for full protection.
- CDW/LDW does not cover third-party liability, your personal injuries, or your belongings.
- LIS/ALI/SLI does not cover damage to the Budget rental vehicle itself.
- Coverage applies only to drivers named on the rental agreement.
Always confirm which coverages are active on your Budget rental agreement at the New Jersey pickup counter before driving away.
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