Van Rental in Canada

Hola Car Rentals is a premium partner of the leading car rental companies in Canada, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match, even when renting a van:

• Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique van rental experience with complete protection and peace of mind during your trip in Canada.

No. With Hola Car Rentals, all costs and charges for your van booking in Canada are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting a van or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Canada charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up a van rental in Canada, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card (for the security deposit hold)
• A passport or valid government photo ID (required for visitors)
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (for non-residents)

If your driver's license is not in English or French and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory. For other non-English licenses, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the van rental counter in Canada.

Not always, but it depends on your license. For a van rental in Canada, visitors can generally drive with a valid foreign license. However, an International Driving Permit (IDP) is mandatory if your license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script.

If your license is in English or French, or uses a Latin alphabet, an IDP is recommended but not strictly required by most van rental partners in Canada. That said, carrying one alongside your original license avoids any issues at the counter.

Important points to keep in mind:

• The IDP is a translation booklet only, not a standalone license. It must be presented together with your original license.
• Obtain your IDP in your home country before traveling to Canada, as it cannot be issued abroad.
• Some van rental partners in Canada, such as Budget at Vancouver Airport, do not accept provisional or graduated licenses (with limited exceptions and surcharges).

Always check your booking confirmation for any partner-specific requirements before picking up your van in Canada.

The minimum age to rent a van in Canada is generally 21 years old, and a daily young-driver surcharge applies for renters aged 21 to 24 in most provinces. Saskatchewan is an exception, where the minimum age is 18 with no underage surcharge.

Age restrictions are stricter for larger van categories. For example, Budget at Vancouver Airport restricts drivers aged 21 to 24 from renting minivans and 12-passenger vans. Some locations require a specific license class for 15-passenger vans (such as a BC Class 4 or equivalent in British Columbia).

Key points by partner for van rentals in Canada:

• Avis: minimum age 21 in most provinces, with daily surcharges for 21 to 24 year olds and restrictions on vehicle size
• Budget: minimum age 21, with graduated-license surcharges of CAD 19.00 per day at some locations
• Dollar: drivers aged 20 to 24 pay the location's age differential fee

Always confirm age and license class requirements for the specific van category you are booking, as restrictions vary by province and rental partner in Canada.

Canada has a limited number of toll roads, and the most significant one affecting van rentals is the 407 ETR (Highway 407 Express Toll Route) in the Greater Toronto Area, Ontario. All tolling in Canada is electronic, meaning there are no traditional cash toll booths on major toll roads.

How tolls are billed for your van rental in Canada:

• If you drive on the 407 ETR or other toll roads, the toll agency bills the rental company directly using your van's license plate, and the rental company then charges you, sometimes with an added administrative fee.
• Most major van rental partners in Canada offer an optional toll program: Enterprise TollPass (US$3.95 to US$4.95 per day, capped at US$30 per rental), Budget e-Toll (US$3.95 per day), and National or Alamo TollPass (US$4.95 to US$5.35 per usage day, capped at US$34.65 per rental). These are pay-per-use programs, not unlimited passes.
• If you do not enroll in a toll program, the rental company may still charge you for tolls via plate capture, plus administrative fees on top of the toll amount.

There are no congestion charges or emissions zones in Canada. Toll charges posted after your van rental ends are normal, as agencies process invoices in batches. All Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your van rental in Canada.

You must present a physical, major credit card with the driver's name printed on the card at the van rental counter in Canada. Debit cards, prepaid cards, virtual cards, and digital wallets are not accepted for the security deposit hold.

For van rentals in Canada, the typical security deposit hold on a credit card is approximately CAD 300 to CAD 500, though some locations may hold up to CAD 750. Larger or premium vans may require a higher hold. The hold is a temporary authorization, not a charge, and reduces your available credit until your bank releases it after you return the van.

Tips to avoid issues at the counter:

• Ensure your card has sufficient available credit to cover the hold plus any expected charges
• Notify your bank of your travel to Canada to prevent fraud blocks on in-person authorizations
• Bring a backup credit card in your own name in case your primary card is declined
• Even if you prepaid your van rental booking, a physical credit card is still required at pickup

After returning the van in Canada, the hold is released, but your bank controls when it appears back on your account, which can take up to 15 business days.

Van rentals in Canada follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid fuel charges.

Steps to follow for your van rental in Canada:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Use the correct fuel type for your van (gasoline or diesel), as wrong-fuel incidents are not covered
• Before returning the van, refuel within approximately 15 km of the return location so the gauge does not drop below full
• Keep your final fuel receipt showing the date, time, and station address

If you return the van in Canada with less than a full tank, the rental partner may charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a refueling service fee. Refueling near the return location is always the most cost-effective option.

For after-hours van returns in Canada, leave the fuel receipt in the key envelope and keep a photo of the full gauge as evidence.

Yes, you can add an additional driver to your van rental in Canada, either at no cost if your rate includes it, or for a daily fee paid at the counter.

When the additional driver fee applies for van rentals in Canada:

• Avis, Budget, and Payless: CAD 13.00 per rental day plus taxes, with a maximum charge of CAD 65.00 plus taxes
• Hertz, Thrifty, and Dollar: CAD 13.50 per rental day plus taxes, with a maximum of CAD 189.00 plus taxes
• Alamo, National, and Enterprise: CAD 15.00 per day plus taxes

Requirements for adding a driver to your van rental in Canada:

• The additional driver must be present at the counter at pickup with a valid driver's license
• They must meet the minimum age requirement for the province (generally 21 in most provinces)
• For Avis, Budget, and Payless, the additional driver must be at least 25 years old
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the rental agreement are covered by the van's insurance protections in Canada. Never allow an unlisted person to drive the van.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your van rental in Canada.

Canada's main toll road affecting van rentals is the 407 ETR in the Greater Toronto Area, Ontario. Other tolled bridges and roads exist in Quebec, Nova Scotia, and Prince Edward Island. If your van rental route in Canada takes you through any of these toll points, you can claim cashback on what you paid.

How to claim your Tolls Cashback after your van rental in Canada:

• Email [email protected] within 30 days of returning the van
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. Note that Tolls Cashback reimburses tolls you paid, up to the 5% cap. It does not mean tolls are included in your van rental rate.

Yes, provincial law in Canada requires every vehicle to carry third-party liability insurance, and this statutory liability coverage is included by default when you rent a van in Canada through Hola Car Rentals.

This means your van rental in Canada comes with a baseline level of liability protection for bodily injury and property damage you may cause to other people while driving. However, the statutory minimum may not be sufficient for all situations, and you can purchase supplemental liability coverage (LIS or SLI) to increase your protection limits.

What third-party liability covers for your van rental in Canada:

• Bodily injury to other people involved in an accident
• Property damage to other vehicles or objects

What it does not cover:

• Damage to the van itself (that requires CDW or LDW)
• Your own injuries (that requires Personal Accident Insurance)
• Your personal belongings (that requires Personal Effects Coverage)

Always verify the exact liability limits on your rental agreement when picking up your van in Canada, and consider adding supplemental liability if you want higher coverage than the statutory minimum.

Van rental options in Canada range from compact minivans to large passenger vans, depending on the partner brand and airport location.

Common van categories available at major Canadian airports include:

• Minivans and MPVs seating 5 to 7 passengers, available through partners such as Enterprise and Avis at Toronto Pearson (YYZ) and Vancouver Airport (YVR)
• 7-seater and 8-seater passenger vans, widely available across Canada
• 9-seater and 12-passenger vans, such as the Ford Transit, available through Avis and similar partners at major hubs

Keep in mind that van availability in Canada varies by location and season. August is typically the most expensive and busiest month for van rentals in Canada, while February tends to offer lower rates. Booking in advance is strongly recommended, especially for larger van categories.

Note that some van categories have age and license restrictions in Canada. Drivers aged 21 to 24 may be restricted from renting 12-passenger or larger vans at certain locations, and some provinces require a specific license class for 15-passenger vans. Always confirm the requirements for your chosen van category when booking.

Yes, one-way van rentals in Canada are available through most major partner brands, but a drop-off fee typically applies when you return the van to a different location than where you picked it up.

How one-way van rentals work in Canada:

• The drop-off fee is route-specific and varies by rental partner, the cities involved, the season, and the van category
• Larger vans generally carry higher repositioning fees than standard vehicles
• The fee is shown on the booking details page under the section labeled as charges due at destination, before you complete your reservation
• This fee cannot be prepaid and is paid at the counter when you pick up the van

Cross-border one-way rentals (for example, picking up a van in Canada and returning it in the United States) may be restricted or subject to higher fees depending on the partner. Always confirm cross-border permissions before booking.

If the drop-off fee shown at the counter differs from what appeared on your booking confirmation, keep all paperwork and contact support after the rental. The No Extra Charges© guarantee covers undisclosed fees that were not listed on your confirmation.

Travel assistance is included with most Hola Car Rentals bookings, but there is an important exception: this benefit does not apply to Canadian residents or US residents. If you are visiting Canada from another country and renting a van, you are eligible for the travel assistance coverage provided through Terrawind Global Protection.

What the travel assistance covers during your van rental in Canada:

• Medical coverage for travel-related emergencies for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage does not include damage to the van itself (that is handled by CDW or LDW) or third-party liability (covered by LIS or SLI).

If you need assistance during your van rental in Canada, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Always contact the assistance line before incurring medical expenses, as some reimbursements require prior authorization.

At Toronto Pearson International Airport (YYZ) in Canada, van rental counters for major partner brands are located on-site across Terminal 1 and Terminal 3. Partners operating at YYZ include Avis, Budget, Dollar, Thrifty, Enterprise, Hertz, National, and Alamo.

Steps to find your van rental counter at Toronto Pearson:

• Check your booking confirmation to confirm which partner brand holds your van reservation
• Follow the car rental signs inside the terminal to the rental counters
• If your brand is in a different terminal than your arrival terminal, follow airport signage or use the inter-terminal transit connection

At Vancouver Airport (YVR), another major van rental hub in Canada, partners including Avis, Alamo, Budget, Dollar, Enterprise, Hertz, National, and Thrifty operate on-site. Follow the car rental signs from the arrivals level to reach the counters.

General tips for picking up your van in Canada:

• Bring all required physical documents: driver's license, passport, credit card, and booking confirmation
• Arrive during counter operating hours, as after-hours pickups may not be available for all van categories
• If you cannot locate your counter, use the airport information desk or courtesy phones near the rental area