Van Hire
in Miami

Hola Car Rentals is the only premium partner of the top car hire brands operating in Miami, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Miami.

No. With Hola Car Rentals, all costs and charges for your booking in Miami are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Miami charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

All van hires at Miami International Airport (MIA) are handled at the Rental Car Centre (RCC), a consolidated facility separate from the terminals.

To get there, follow these steps after collecting your luggage:

• Take the lift or escalator to Level 3 of your terminal.
• Follow the purple and magenta signs for the MIA Mover and Rental Car Centre, using the moving walkways towards the station between the Dolphin and Flamingo garages.
• Board the MIA Mover train, which is free and runs frequently. The journey takes about 4 minutes.
• At the RCC, proceed to the counter for the brand shown on your booking confirmation. Counters are on the upper levels; vehicle bays are below.

Total time from baggage claim to the van counter is typically 10 to 15 minutes under normal conditions. The RCC is open 24 hours, though some van hire counters have limited overnight hours (roughly 11 p.m. to 5 a.m.). If the MIA Mover is temporarily out of service, follow airport signage for the alternative shuttle to the RCC.

To collect a van hire in Miami, you must bring the following physical documents to the counter:

• A valid, original driving licence in the main driver’s name.
• A physical major credit card with the driver’s name printed on the card, for the authorisation hold. Debit and prepaid cards are not accepted.
• A passport or valid government photo ID.
• Your booking confirmation or printed voucher if required.
• Round-trip flight or cruise tickets (required for visitors from outside the United States).

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at any Miami van hire counter.

The minimum age to hire a van in Miami without a surcharge is 25. Drivers aged 21 to 24 may hire in Miami but will be charged a daily young-hirer surcharge at the counter, and vehicle class restrictions apply.

Vans are specifically listed among the restricted vehicle categories for under-25 hirers. This means that if you are under 25, most Miami van hire partners will not allow you to hire a van, regardless of the surcharge. Eligible classes for younger drivers are typically limited to Economy, Compact, and Intermediate categories.

Florida is not one of the states (like New York or Michigan) that requires hire companies to rent to drivers aged 18 and over. In Miami, the standard minimum age is 25 for unrestricted hires, and 21 for young hirers subject to surcharges and class limits.

If you are 21 to 24 and specifically need a van in Miami, contact customer service before booking to confirm availability and options for your situation.

Almost all toll roads in the Miami area are cashless, meaning your van hire will be billed electronically rather than at a cash booth. The main systems used are SunPass and E-PASS transponders, as well as Toll-by-Plate, which photographs your licence plate at gantries.

Estimated toll costs in Miami are approximately US$5 to US$20 per day, depending on which roads you use. Common toll roads include the Florida Turnpike and the I-95 Express lanes.

At the Miami van hire counter, you will typically have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$15 per day, covering all tolls during your hire period. Rates vary by brand (for example, Hertz, Dollar, and Thrifty charge US$13.99 per day; Avis and Budget charge US$6.95 per day when tolls are incurred).
• Pay per use: if you decline the package, the hire company charges you the actual toll amount plus daily or administrative processing fees after your hire ends. Toll charges can appear on your card days or weeks after you return the van.

You may also purchase your own Florida visitor toll pass. If you do, inform the Miami counter agent so they can deactivate the van's built-in device and prevent duplicate charges.

Yes, a security deposit authorisation is required for every van hire in Miami. At pickup, the hire partner places a temporary authorisation on your credit card. This is not a charge, but it reduces your available credit until the hold is released after you return the van.

For standard vehicles in the United States, typical holds are around US$300 to US$400. For a van, which is a larger and higher-value vehicle class, the hold may be higher depending on the brand, location, and season. The exact amount is set by the hire desk and confirmed at the counter.

Important requirements for the deposit on your Miami van hire:

• The card must be a physical, major credit card (Visa, Mastercard, Amex, etc.).
• The driver’s name must be printed on the card.
• The card must be in the main driver’s name.
• Debit cards, prepaid cards, and virtual cards are not accepted.

After you return the van, the hold is released. Your bank controls when the credit reappears on your account, which can take up to 15 working days. Bring a backup credit card in case your primary card is declined.

Yes, you can add an additional driver to your Miami van hire, either at no cost if your rate includes it, or for a daily fee paid at the counter if it does not.

When an additional driver fee applies, typical rates at Miami hire counters are:

• Avis, Budget, and Payless: US$13 per hire day, with a maximum of US$65 (plus taxes).
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, with a maximum of US$189 (plus taxes).
• Alamo, National, and Enterprise: US$15 per day (plus taxes).

The additional driver must be present at the Miami pickup counter with a valid driving licence. They must also meet the minimum age requirements. Note that for Avis, Budget, and Payless, additional drivers must be at least 25 years old at the time of pickup.

Only drivers listed on the hire agreement are covered by the van's insurance protections. If someone drives the van in Miami without being added to the contract, coverage may be void and additional charges could apply. Check your booking confirmation to see whether an additional driver is already included in your rate.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Miami van hire.

Given that Miami toll roads such as the Florida Turnpike and I-95 Express lanes can cost approximately US$5 to US$20 per day, this benefit can add up significantly over a multi-day hire.

To claim your cashback after returning the van in Miami:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback, followed by your reservation number (for example, Tolls Cashback - HOLA1000000).
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from the Miami counter, and a toll invoice or statement showing the charges paid.
• Include your full name, travel dates, and the last 4 digits of the card used for the booking.

The refund is issued to the same payment method used for your reservation and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted. This benefit applies to toll charges only, not to administrative fees, fines, or parking tickets.

Van hires in Miami follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid fuel charges.

To avoid extra costs on your Miami van hire:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge.
• Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the van in Miami with less than a full tank, the hire partner may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

If the van was not full at pickup, ask the agent to record the exact starting level on the agreement. You only need to return it at that same level, not necessarily full.

Some Miami counter locations may offer an optional prepaid fuel plan. If you accept it, any unused fuel is typically non-refundable, so the Full-to-Full approach is usually the better value.

Yes, most bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Miami van hire as well.

Core benefits typically include:

• Travel and medical insurance for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

This coverage is designed for situations such as a medical emergency while driving the van on Miami highways or an accident requiring legal support. It is not a substitute for CDW or liability insurance on the van itself.

Important: this benefit applies only to travellers who are not residents of the United States or Canada. US and Canadian residents do not qualify for this coverage.

If you need assistance during your Miami van hire, contact Terrawind 24 hours a day:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Review your booking confirmation for the exact coverage limits and exclusions that apply to your reservation.

When hiring a van in Miami, two main types of cover are relevant: damage protection for the van itself and liability protection for third parties.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the van is damaged or stolen. A deductible may apply unless your confirmation explicitly states zero. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS, ALI, or SLI) covers bodily injury and property damage you may cause to others while driving the van in Miami. Florida does not universally require hire companies to include state-minimum liability in every hire, so it is strongly recommended that you add Liability Insurance Supplementary (up to US$300,000) to your booking.

Common exclusions to be aware of for your Miami van hire:

• Prohibited use such as off-road driving, racing, or driving under the influence.
• Drivers not listed on the hire agreement.
• Late or missing incident reports.
• Tires, undercarriage, and roof damage (often excluded unless a specific add-on is purchased).

Check your booking confirmation to see which coverages are included in your rate and what deductible applies before collecting the van in Miami.

Yes, one-way van hires in Miami are possible, but a drop-off fee may apply depending on your return location, the hire brand, and the vehicle class.

Typical patterns for Miami van hires:

• Miami to another Florida city (such as Orlando or Tampa): a drop-off fee usually applies and varies by distance and van class.
• Miami to Fort Lauderdale (FLL): some short-distance routes within South Florida may not incur a drop-off fee. For example, a Miami (MIA) to Orlando (MCO) route may not carry a fee due to its specific route pricing, but this is route-dependent.
• Cross-state or long-distance one-ways: typically carry higher fees or may be restricted for van categories.

The drop-off fee for your Miami van hire is shown during the booking process under the section labelled as amounts due at the destination. It is not prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking.

If you need to change your return location after booking, contact support before the hire begins. Mid-hire route changes must be approved by the partner and may increase the fee or affect availability for the van class.

Yes, van hires picked up at Miami International Airport (MIA) are subject to local taxes and airport-specific fees that may be due at the counter, depending on your rate.

Common fees that can appear on a Miami van hire agreement include:

• Airport Concession Recovery Fee (ACRF): charged by hire companies to recover the cost of operating at MIA.
• Customer Facility Charge (CFC): a per-day fee that funds the Rental Car Centre (RCC) at MIA.
• Florida state and local hire taxes.
• Vehicle Licence Recovery Fee (VLRF): covers the cost of registering the van fleet.

Whether these fees are included in your prepaid rate or due at pickup depends on your booking. Check your confirmation for the breakdown between what is prepaid and what is listed as due at the destination.

If your confirmation shows taxes and fees as included and the Miami counter still charges them separately, that situation is covered by No Extra Charges© Coverage. Keep all paperwork and contact support after the hire ends to request a review and reimbursement.

Yes, in most cases you can drive your Miami van hire to other U.S. states, but you must confirm this is permitted under your hire agreement before leaving Florida.

Key points to check before driving the van out of Miami:

• Your hire agreement must explicitly permit interstate travel. Some van categories or promotional rates may carry geographic restrictions.
• CDW, LDW, and liability cover (LIS, ALI, SLI) generally follow the van across state lines within the permitted territory, but cover may be voided if you enter a restricted area.
• Cross-border travel to another country (such as driving from Miami to the Bahamas via ferry) is typically not permitted and requires specific authorisation from the hire partner.
• Toll systems vary by state. If you drive the van from Miami into Georgia or another southeastern state, different toll roads and billing systems may apply.

Usage restrictions that can void your cover regardless of location include off-road driving, towing, rideshare or commercial use, and driving under the influence.

Always review the terms on your hire agreement at the Miami counter before departing for another state with the van.