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Frequently Asked Questions
What does my Hola Car Rentals booking with Thrifty in Saskatchewan include that other companies don't offer?
Hola Car Rentals is a premium partner of the leading car rental companies in Saskatchewan, including Thrifty, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:
- Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
- Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
- Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All at no additional cost, ensuring a unique Thrifty rental experience with complete protection and peace of mind during your trip in Saskatchewan.
Will I face unexpected charges at the Thrifty counter in Saskatchewan when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Thrifty booking in Saskatchewan are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Thrifty counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Thrifty counter in Saskatchewan charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Thrifty to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Are there any toll roads to worry about when renting from Thrifty in Saskatchewan?
No, Saskatchewan has no toll roads, toll bridges, or cashless toll systems of any kind. When you pick up your Thrifty rental in Saskatchewan, you will not encounter any toll plazas, transponder requirements, or congestion charges anywhere in the province.
This also means that toll programs such as PlatePass or TollPass, which Thrifty and other rental brands offer in the United States and in Ontario, are not applicable or available for Saskatchewan locations.
There are also no emissions zones or city-center driving fees similar to those found in some European cities, so you can drive your Thrifty vehicle throughout Saskatchewan without any road-use surcharges beyond standard fuel costs.
Where do I pick up my Thrifty rental car in Saskatchewan at Saskatoon International Airport?
The Thrifty counter at Saskatoon International Airport (YXE) is located at 2625 Airport Drive, Saskatoon, Saskatchewan, S7L 7L1. This is the primary Thrifty airport location in Saskatchewan and the busiest pickup point in the province.
A self-service pickup option is available at this location, which allows you to collect your vehicle without a traditional keys-and-documents handover at the counter, helping you avoid queues during busy periods.
Thrifty also operates an off-airport location in Saskatoon at 3911 Burron Avenue (Saskatoon North). If your booking confirmation lists that address, you will need to make your own way there rather than following airport car rental signs.
Always confirm the exact address on your booking confirmation before traveling, and contact the location directly if you have questions about hours or after-hours availability.
What documents do I need to pick up a Thrifty rental car in Saskatchewan?
To collect your Thrifty rental in Saskatchewan, you must bring the following physical documents to the counter:
- A valid, original driver's license (not a digital copy) in the main driver's name
- A major credit card with the driver's name printed on the card, for the security deposit hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting from outside Canada
If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original license. For other non-English licenses, an IDP is strongly recommended. At the Thrifty location on Regina's 6th Avenue, the IDP must be the original document; photocopies are not accepted.
All documents presented at the Thrifty counter in Saskatchewan must be physical. Digital versions shown on a phone or tablet will not be accepted.
Does Thrifty in Saskatchewan offer Tolls Cashback if I drive into other provinces?
Yes, Tolls Cashback is included with all bookings made through Hola Car Rentals, including Thrifty rentals in Saskatchewan. Because Saskatchewan itself has no toll roads, this benefit becomes relevant if your trip takes you into neighboring provinces such as Alberta or Manitoba, or if you cross into Ontario, where toll roads do exist.
The cashback covers up to 5% of your total booking value for tolls paid during the rental period. Here is how to claim it:
- Email [email protected] within 30 days of returning your Thrifty vehicle in Saskatchewan or at your drop-off location
- Include your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.
Is there a young driver surcharge for Thrifty rentals in Saskatchewan?
Yes, a young driver surcharge applies to Thrifty rentals in Saskatchewan for drivers between the ages of 20 and 24. At the Thrifty location on Regina's 6th Avenue, this fee is approximately CAD 15 per day and is paid at the counter when you pick up the vehicle.
Drivers under 20 years old may not be permitted to rent at all, depending on the specific Thrifty location in Saskatchewan. The minimum age rules and surcharge amounts can vary slightly between the Saskatoon and Regina locations, so it is worth confirming the exact fee with the counter when you arrive.
The young driver fee is separate from the base rental rate and is not included in your prepaid booking total. It will be charged locally at the Thrifty desk in Saskatchewan alongside the security deposit hold.
If you are adding a young driver as an additional driver to a Thrifty reservation in Saskatchewan, they must also be present at pickup with a valid driver's license and any required documents.
What credit card do I need for the security deposit at Thrifty in Saskatchewan?
You must present a physical, major credit card with the driver's name printed on the card at the Thrifty counter in Saskatchewan. The card must be in the main driver's name and have sufficient available credit to cover the security hold placed at pickup.
For Canada, the typical security hold is approximately CAD 300 to CAD 500 for standard vehicles, though some Thrifty locations in Saskatchewan may authorize up to CAD 750. The exact amount is set by the Thrifty desk and local policy, not by Hola Car Rentals.
- Debit cards are not accepted for the security hold
- Prepaid or virtual cards are not accepted
- Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit
- Someone else's card is not accepted, even if they are present
The hold is a temporary authorization, not a charge. It reduces your available credit until Thrifty releases it after you return the vehicle in Saskatchewan. Your bank controls how quickly the hold disappears, which can take up to 15 business days. Bringing a backup credit card is strongly recommended.
Do I need an International Driving Permit to rent from Thrifty in Saskatchewan?
It depends on your license. For Thrifty rentals in Saskatchewan, an International Driving Permit (IDP) is mandatory if your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original license and the IDP at all times.
If your license is in English or uses a Latin alphabet, an IDP is not strictly required to rent from Thrifty in Saskatchewan, but it is recommended as a precaution. At the Thrifty location on Regina's 6th Avenue, the IDP must be the original document; photocopies are not accepted.
A few important points to keep in mind:
- The IDP is a translation document only. It is not a standalone license and cannot be used without your original license
- You must obtain the IDP in your home country before traveling to Saskatchewan
- Your license must have been held for at least one year with no major endorsements to qualify at Thrifty locations in Saskatchewan
Always check your booking confirmation for any location-specific requirements before your pickup date.
Is third-party liability insurance included in a Thrifty rental in Saskatchewan?
Yes, provincial law in Saskatchewan requires every rental vehicle to carry third-party liability insurance, so statutory liability coverage is included by default when you rent from Thrifty in Saskatchewan through Hola Car Rentals.
This coverage protects you against bodily injury and property damage you may cause to other people while driving your Thrifty vehicle in Saskatchewan. However, the statutory minimum may not be sufficient for all situations, and you can purchase higher supplemental liability limits at the Thrifty counter.
It is important to understand what this coverage does and does not include:
- It covers injury or property damage to third parties, not damage to your Thrifty rental vehicle itself
- Damage to the rental car is covered separately by a Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW)
- Your own injuries are not covered by liability insurance; that requires Personal Accident Insurance (PAI)
- Coverage applies only to drivers named on the rental agreement
Review your booking confirmation to confirm the exact liability limits included in your Thrifty Saskatchewan rate before pickup.
What is the Travel Assistance benefit for Thrifty rentals in Saskatchewan?
Most bookings made through Hola Car Rentals, including Thrifty rentals in Saskatchewan, include travel assistance provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or accident while driving through Saskatchewan's more remote areas between Saskatoon and Regina or beyond.
The travel assistance typically covers:
- Medical coverage for up to 5 passengers
- Legal assistance in the event of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
To use the benefit, contact Terrawind directly at any hour: call +1 888 980 9992 (toll-free), WhatsApp +1 208 910 1001, or email [email protected]. Have your Hola Car Rentals confirmation number ready when you call.
Important: this benefit does not apply to Canadian residents or US residents. It is available only to travelers visiting Saskatchewan from outside North America. It also does not cover damage to your Thrifty rental vehicle (that is CDW/LDW) or third-party liability (that is LIS/SLI).
What fuel policy applies to Thrifty car rentals in Saskatchewan?
Thrifty rentals in Saskatchewan follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.
To avoid fuel charges on your Thrifty rental in Saskatchewan, follow these steps:
- At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 15 km of the return location in Saskatoon or Regina before dropping off
- Keep your final fuel receipt showing the date, time, and station address
If you return the Thrifty vehicle in Saskatchewan with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee.
Saskatchewan has no toll roads, so fuel is your primary variable driving cost. Ask the Thrifty agent at pickup to point you toward the nearest fuel station to the return location so you can plan your final fill-up.
Can I add an additional driver to my Thrifty rental in Saskatchewan?
Yes, you can add an additional driver to your Thrifty rental in Saskatchewan, but the additional driver must be present at the counter during pickup with a valid driver's license and any required documents.
For Thrifty rentals in Saskatchewan, the additional driver fee is approximately CAD 13.50 per rental day plus applicable taxes, with a maximum cap of CAD 189 plus taxes. This fee is paid at the Thrifty counter in Saskatchewan and is not included in your prepaid booking total unless your confirmation explicitly states that an additional driver is included at no charge.
- The additional driver must meet the same minimum age and license requirements as the main driver
- If the additional driver is between 20 and 24 years old, a young driver surcharge may also apply in Saskatchewan
- Both the main driver and the additional driver must sign the rental agreement at the Thrifty counter
- Only drivers listed on the agreement are covered by CDW/LDW and liability protections
Check your booking confirmation before arriving at the Thrifty desk in Saskatchewan to see whether an additional driver is already included in your rate.
Can I pick up a Thrifty car in Saskatchewan and drop it off in another province?
Yes, one-way rentals from Saskatchewan to another province are possible with Thrifty, but a drop-off fee will typically apply and must be confirmed at the time of booking.
When you search for a Thrifty rental in Saskatchewan with a different return location, the booking process will show any applicable drop-off fee under the section labeled as the amount due at destination. This fee is set by Thrifty based on the specific route, distance, vehicle class, and season.
A few things to keep in mind for one-way rentals from Saskatchewan:
- The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking
- Cross-border one-way rentals from Saskatchewan into the United States may be restricted or carry significantly higher fees; confirm with Thrifty before booking
- Changing your return location after booking may reprice the rental and recalculate the drop-off fee
- Always verify the drop-off fee shown on your booking confirmation matches what the Thrifty counter presents at pickup in Saskatchewan
Review your confirmation carefully and contact support before your pickup date if anything is unclear.
Where are the Thrifty rental locations in Saskatchewan besides the Saskatoon airport?
Thrifty operates several locations across Saskatchewan beyond the Saskatoon International Airport counter at 2625 Airport Drive. The main locations in the province are:
- Saskatoon North: 3911 Burron Avenue, Saskatoon, S7P 0C3 (off-airport location)
- Regina Airport: serving Regina International Airport (YQR)
- Regina North: 1636 6th Avenue, Regina, S4R 8L7
- Regina Fairfield Inn and Suites: 4-3915 Albert Street, Regina, S4S 3R4 (hotel tie-in location)
Thrifty also has a presence in Swift Current and Moose Jaw, though details for those Saskatchewan locations are limited. Overall, Thrifty has a smaller footprint in Saskatchewan compared to larger provinces such as Alberta or Ontario, with most activity concentrated in Saskatoon and Regina.
If you are booking a Thrifty rental in Saskatchewan at an off-airport location, confirm the address on your booking confirmation and arrange your own transportation to the counter, as shuttle service is not available from the terminal to off-airport sites. Always call ahead to verify hours, as not all Saskatchewan locations operate on the same schedule.
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