VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Thrifty in Rhode Island include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in Rhode Island, including Thrifty, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected Thrifty rental experience and peace of mind throughout your trip in Rhode Island.
Will I face unexpected charges at the Thrifty counter in Rhode Island when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Thrifty booking in Rhode Island are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Thrifty counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Thrifty counter in Rhode Island charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Thrifty to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Thrifty counter at T.F. Green Airport in Rhode Island?
Thrifty operates an in-terminal counter at T.F. Green Airport (PVD) in Warwick, Rhode Island, which is the state's busiest airport and the primary pickup location for most Thrifty reservations in the area.
The Thrifty counter address at the airport is 700 Jefferson Blvd., Warwick, RI 02886. When you arrive, follow the car rental signs inside the terminal to reach the counter. If you are unsure which direction to go, airport information staff can point you toward the rental car area.
Thrifty also has additional Rhode Island locations if you prefer a neighborhood pickup:
- East Providence: 630 Taunton Ave., East Providence, RI 02914
- Providence: 400 Silver Spring St., Providence, RI 02904
Your booking confirmation will show the exact address for your selected Thrifty location. Always bring your physical driver's license, a major credit card in the main driver's name, and your booking confirmation to the counter.
What documents do I need to pick up a Thrifty rental car in Rhode Island?
To pick up a Thrifty rental car in Rhode Island, you must present the following physical documents at the counter:
- A valid, original driver's license in the main driver's name
- A major credit card with the driver's name printed on the card, used for the security deposit hold
- A passport or valid government-issued photo ID (required for international visitors)
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets (required for visitors from outside the United States)
If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licenses, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.
All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Thrifty counter in Rhode Island. Debit and prepaid cards are not accepted for the security deposit hold.
Does Rhode Island have toll roads, and how do they work for a Thrifty rental?
Yes, Rhode Island has toll roads that Thrifty renters should be aware of before driving in the state.
The main toll for passenger cars is the Newport Bridge (officially the Claiborne Pell Bridge), a 2.8-mile crossing connecting Newport on Aquidneck Island to Jamestown on Conanicut Island. Typical costs for a standard 2-axle car are:
- E-ZPass (Rhode Island resident): US$0.83
- E-ZPass (non-resident): US$4.00
- Bill by Mail (no transponder, license plate capture): US$6.00
Rhode Island also has the RhodeWorks system at 12 locations on major highways including I-95, I-295, and I-195, but this applies only to heavy trucks. Passenger cars in a Thrifty rental pay nothing at RhodeWorks gantries.
Your Thrifty rental vehicle in Rhode Island will include an electronic toll device. At pickup you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, where the actual toll plus an administrative fee is billed to your card after the rental. If you drive through a cashless toll without enrolling, the charge is captured by license plate and billed through the rental company. Rhode Island has no congestion charges or emissions zones.
Can I get Tolls Cashback on my Thrifty rental in Rhode Island?
Yes, all bookings made through Hola Car Rentals, including Thrifty rentals in Rhode Island, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.
This is especially useful in Rhode Island if you cross the Newport Bridge, where the Bill by Mail rate for a non-resident is US$6.00 per crossing. If your Thrifty rental takes you to other New England states with additional toll roads, those charges are also eligible.
To claim your cashback after returning your Thrifty vehicle in Rhode Island:
- Email [email protected] within 30 days of vehicle return
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
- Attach your Hola Car Rentals reservation confirmation, the signed rental agreement from Thrifty, and a receipt or statement showing the toll charges paid
The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.
How much is the security deposit for a Thrifty rental in Rhode Island?
When you pick up your Thrifty rental in Rhode Island, the counter will place a temporary authorization hold on your credit card. This is not a charge, but it reduces your available credit until the rental is closed and your bank releases the hold.
For standard vehicles in the United States, typical holds range from US$300 to US$400. The exact amount for your Thrifty rental in Rhode Island depends on the vehicle class, the specific location, and the rental period. Premium or larger vehicles may carry a higher hold.
Important requirements for the deposit:
- The card must be a major credit card (Visa, Mastercard, Amex, etc.) with the main driver's name printed on it
- Debit cards, prepaid cards, and virtual cards are not accepted
- The card must have sufficient available credit to cover the hold plus any expected charges
After you return the Thrifty vehicle in Rhode Island and the contract is closed, the hold is released. Your bank or card issuer controls how quickly it appears back on your available credit, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined.
What is the minimum age to rent a car from Thrifty in Rhode Island?
To rent a car from Thrifty in Rhode Island without a young-renter surcharge, you must be at least 25 years old.
Drivers aged 21 to 24 can rent from Thrifty in Rhode Island but will be charged a daily young-renter surcharge in addition to the base rental rate. This fee is paid at the counter and is not included in your prepaid booking total. For Thrifty and Dollar, the additional driver young-renter fee is US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes.
Vehicle class restrictions also apply to under-25 renters. Most Thrifty locations in Rhode Island restrict categories such as full-size, SUV, minivan, luxury, and premium vehicles to drivers aged 25 and older. Economy, compact, and intermediate classes are generally available to younger renters.
Regardless of age, all renters must present:
- A valid physical driver's license
- A major credit card in the main driver's name for the security deposit
- All required identification documents
Rhode Island does not have the same 18-plus exception that applies in New York or Michigan, so the standard Thrifty policy of 21 as the minimum age with a surcharge applies at Rhode Island locations.
How does the fuel policy work for a Thrifty rental in Rhode Island?
Thrifty rentals in Rhode Island follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.
At pickup, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.
When returning your Thrifty vehicle in Rhode Island:
- Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
- Keep your final fuel receipt showing the date, time, and station address
- Show the full gauge to the agent at return
If you return the vehicle below the recorded starting level, Thrifty may charge you for the fuel shortfall at their refueling rate, which is typically higher than the pump price, plus a refueling service fee. If you are doing an after-hours drop at the Warwick or Providence location, leave the receipt in the return envelope and keep a photo of the full gauge on your phone as evidence.
Some Thrifty counters in Rhode Island may offer an optional prepaid fuel plan at pickup. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually the better value.
Can I add an additional driver to my Thrifty rental in Rhode Island?
Yes, you can add an additional driver to your Thrifty rental in Rhode Island, but a fee typically applies unless your booking confirmation explicitly states that an additional driver is included at no charge.
For Thrifty in Rhode Island, the standard additional driver fee is US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes for the rental period. This fee is paid at the Thrifty counter at pickup.
Requirements for adding an additional driver:
- The additional driver must be physically present at the Thrifty counter at pickup
- They must present a valid driver's license and any required identification
- If their license is not in English or uses a non-Latin alphabet, an International Driving Permit is required
- They must meet the minimum age requirements for Rhode Island
- Both the main driver and the additional driver must sign the rental agreement
Only drivers listed on the Thrifty rental agreement in Rhode Island are covered by the vehicle's protections such as CDW and liability coverage. If someone drives who is not named on the contract, coverage may be void. Check your booking confirmation before arriving at the counter to confirm whether your rate includes a free additional driver.
Does travel assistance come with my Thrifty booking in Rhode Island?
Yes, most bookings made through Hola Car Rentals, including Thrifty rentals in Rhode Island, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.
This benefit is particularly relevant if you experience a medical emergency or an accident while driving in Rhode Island, whether on I-95, the Newport Bridge, or more remote coastal areas of the state.
Coverage typically includes:
- Travel insurance with medical coverage for up to 5 passengers
- Legal assistance in the event of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: this travel assistance benefit does not apply to residents of the United States or Canada. It is designed for international visitors renting a Thrifty vehicle in Rhode Island while traveling from abroad. It does not cover damage to the rental car itself (that is handled by CDW/LDW) or third-party liability to others (covered by LIS/SLI).
Always check your booking confirmation for the exact terms and coverage limits that apply to your specific reservation.
Can I pick up a Thrifty car in Rhode Island and drop it off in another state?
Yes, one-way rentals are generally possible with Thrifty in Rhode Island, but a drop-off fee may apply depending on your return location and the route.
Rhode Island is a small state, and many renters pick up at T.F. Green Airport in Warwick and return to a neighboring state such as Massachusetts, Connecticut, or New York. Whether a drop-off fee applies depends on the specific route, the vehicle class, and availability at the time of booking.
How to check if a drop-off fee applies:
- During the booking process, select your different return location
- The fee, if any, will appear on the rate details page under the section labeled "To pay at destination"
- This fee is not prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking
Cross-border rentals outside the United States, such as driving a Thrifty vehicle from Rhode Island into Canada, are generally restricted or require advance authorization. Always confirm cross-border permissions with Thrifty at the counter and review your rental agreement before crossing any international border.
If you need to change your drop-off location after booking your Thrifty rental in Rhode Island, contact support as soon as possible, since changes may reprice the rental and affect availability.
What insurance options should I consider for a Thrifty rental in Rhode Island?
When renting from Thrifty in Rhode Island, two main types of protection are worth understanding before you arrive at the counter.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the Thrifty rental vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.
Third-Party Liability (LIS/SLI/ALI) covers bodily injury and property damage you may cause to others while driving the Thrifty vehicle in Rhode Island. Some U.S. states require rental companies to include a state-minimum liability amount, but not all states do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your rental for adequate protection on Rhode Island roads.
Common exclusions to be aware of:
- Tires, wheels, undercarriage, and roof damage are often not covered by standard CDW
- Driving under the influence or off-road use voids coverage
- Only drivers named on the Thrifty rental agreement in Rhode Island are covered
Review your booking confirmation carefully to see which protections are already included in your rate before accepting or declining anything at the Thrifty counter.
How do I return my Thrifty rental car in Rhode Island?
Returning your Thrifty rental in Rhode Island follows a straightforward process, but a few steps will help you avoid unexpected charges.
For returns at T.F. Green Airport in Warwick (700 Jefferson Blvd.), follow the car rental return signs from the airport road network to the designated return area. For the Providence location at 400 Silver Spring St. or the East Providence location at 630 Taunton Ave., follow the site-specific instructions provided by Thrifty at pickup.
Steps to complete your return smoothly:
- Refuel within approximately 10 miles of the return location and keep your receipt to prove a full tank
- Remove all personal belongings from the vehicle
- Take photos of the vehicle exterior and interior before handing over the keys
- Return the vehicle at or before your scheduled drop-off time to avoid late fees
- Ask the Thrifty agent for a return receipt or confirmation that the vehicle has been checked in
Thrifty in Rhode Island typically allows a 30-minute grace period on return, but charges for extra hours or days may apply beyond that window. If you need to return the vehicle after hours, follow the key-drop instructions provided by Thrifty at pickup and keep a photo of the full fuel gauge and vehicle condition as evidence.
Are there any extra fees or taxes when renting from Thrifty at T.F. Green Airport in Rhode Island?
Yes, renting from Thrifty at T.F. Green Airport in Rhode Island typically involves airport-related fees and state taxes on top of your base rental rate.
Common fees that may appear on your Thrifty rental agreement in Rhode Island include:
- Airport Concession Recovery Fee (ACRF): charged by rental companies to recover the cost of operating at the airport
- Customer Facility Charge (CFC): a per-day fee that funds airport rental car facilities
- Rhode Island state rental taxes and any applicable local surcharges
Your booking confirmation will show whether these taxes and fees are included in your prepaid rate or listed as amounts due at pickup under "To pay at destination." If your confirmation states "Taxes and Fees: Included," you should not be billed separately for those items at the Thrifty counter in Rhode Island.
Optional items you may be offered at the counter, such as a GPS device, child seat, prepaid fuel, or a toll transponder program, are not included in your base rate and are paid locally if you choose to accept them.
If the Thrifty counter in Rhode Island charges you for something that was not disclosed on your booking confirmation and that you did not opt into, the No Extra Charges© guarantee from Hola Car Rentals may apply. Keep all paperwork and contact support after the rental is complete.
- Choosing a selection results in a full page refresh.
- Opens in a new window.
Suggested Currencies
- $ USD - United States Dollar
- € EUR - Euro
Other Countries
-
Albania
-
Algeria
-
Andorra
-
Angola
-
Antigua & Barbuda
-
Argentina
-
Australia
-
Austria
-
Bahamas
-
Bahrain
-
Bangladesh
-
Barbados
-
Belgium
-
Belize
-
Benin
-
Bermuda
-
Bolivia
-
Bosnia & Herzegovina
-
Botswana
-
Brazil
-
British Virgin Islands
-
Bulgaria
-
Burkina Faso
-
Burundi
-
Cameroon
-
Canada
-
Cape Verde
-
Cayman Islands
-
Central African Republic
-
Chad
-
Chile
-
Colombia
-
Comoros
-
Congo - Brazzaville
-
Congo - Kinshasa
-
Costa Rica
-
Côte d’Ivoire
-
Croatia
-
Curaçao
-
Cyprus
-
Czechia
-
Denmark
-
Djibouti
-
Dominica
-
Dominican Republic
-
Ecuador
-
Egypt
-
El Salvador
-
Equatorial Guinea
-
Eritrea
-
Estonia
-
Eswatini
-
Ethiopia
-
Finland
-
France
-
Gabon
-
Gambia
-
Germany
-
Ghana
-
Greece
-
Grenada
-
Guatemala
-
Guinea
-
Guinea-Bissau
-
Guyana
-
Haiti
-
Honduras
-
Hong Kong SAR
-
Hungary
-
Iceland
-
India
-
Iraq
-
Ireland
-
Israel
-
Italy
-
Jamaica
-
Japan
-
Jordan
-
Kenya
-
Kuwait
-
Latvia
-
Lebanon
-
Lesotho
-
Liberia
-
Libya
-
Liechtenstein
-
Lithuania
-
Luxembourg
-
Madagascar
-
Malawi
-
Mali
-
Malta
-
Mauritania
-
Mauritius
-
Mexico
-
Moldova
-
Monaco
-
Montenegro
-
Morocco
-
Mozambique
-
Namibia
-
Netherlands
-
New Zealand
-
Nicaragua
-
Niger
-
Nigeria
-
Norway
-
Oman
-
Palestinian Territories
-
Panama
-
Paraguay
-
Peru
-
Philippines
-
Poland
-
Portugal
-
Qatar
-
Romania
-
Russia
-
Rwanda
-
San Marino
-
São Tomé & Príncipe
-
Saudi Arabia
-
Senegal
-
Serbia
-
Seychelles
-
Sierra Leone
-
Singapore
-
Sint Maarten
-
Slovakia
-
Slovenia
-
Somalia
-
South Africa
-
South Korea
-
South Sudan
-
Spain
-
St. Lucia
-
St. Vincent & Grenadines
-
Sudan
-
Sweden
-
Switzerland
-
Taiwan
-
Tanzania
-
Togo
-
Trinidad & Tobago
-
Tunisia
-
Türkiye
-
Turks & Caicos Islands
-
Uganda
-
Ukraine
-
United Arab Emirates
-
United Kingdom
-
United States
-
Uruguay
-
Vatican City
-
Venezuela
-
Yemen
-
Zambia
-
Zimbabwe