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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 12 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
José Heriberto Moreno López
José Heriberto Moreno López
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

What does my Hola Car Rentals booking with Thrifty in Nashville include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Nashville, including Thrifty, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Thrifty rental experience and peace of mind throughout your trip in Nashville.

Will I face unexpected charges at the Thrifty counter in Nashville when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Thrifty booking in Nashville are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Thrifty counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Thrifty counter in Nashville charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Thrifty to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Are there toll roads I need to worry about when driving a Thrifty rental car in Nashville?

No, there are no toll roads, toll bridges, or toll tunnels anywhere in Tennessee, so driving your Thrifty rental car in and around Nashville is completely toll-free.

Unlike many other U.S. cities, Nashville has no cashless toll lanes, no congestion charges, and no emissions zones. Common routes such as I-40, I-65, and I-24 through the Nashville metro area carry no toll fees whatsoever.

Because no tolls apply within Tennessee, the transponder-based toll programs offered by some rental companies at other destinations are simply not relevant for a Thrifty rental in Nashville. You will not be billed any toll processing or administrative fees for driving on Nashville-area highways.

If your trip extends beyond Tennessee into neighboring states that do have tolls, standard toll billing rules for your Thrifty vehicle would apply in those states. Keep receipts for any tolls paid outside Tennessee, as Hola Car Rentals includes Tolls Cashback on every booking.

What documents do I need to pick up a Thrifty rental car in Nashville?

To collect your Thrifty rental car in Nashville, you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name
  • A major credit card with the driver's name printed on the physical card, used for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or a Roman alphabet, an IDP is recommended but not strictly required at the Thrifty Nashville counter.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted by Thrifty or any other rental partner. Bring a backup credit card in your name in case your primary card is declined, as debit and prepaid cards are not accepted for the deposit hold.

How much is the security deposit hold for a Thrifty car rental in Nashville?

When you pick up your Thrifty rental car in Nashville, the counter will place a temporary authorization hold on your credit card. For standard vehicles at U.S. locations, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, rental duration, and the specific Thrifty location.

This is not a charge. It is a temporary reduction in your available credit that is released after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, and it can take up to 15 business days after return.

  • Only a major credit card with the driver's name printed on the physical card is accepted for the hold
  • Debit cards, prepaid cards, and virtual cards are not accepted
  • Premium or specialty vehicle classes may require a higher hold amount
  • Bring a backup credit card in case your primary card is declined

If you are traveling internationally to Nashville, notify your bank before departure to prevent the in-person authorization from being flagged as suspicious. The Thrifty counter agent can confirm the exact hold amount before processing your card.

Does Hola Car Rentals offer Tolls Cashback for Thrifty rentals in Nashville?

Yes, Hola Car Rentals includes Tolls Cashback on every Thrifty booking, including Nashville rentals, and you can claim up to 5% of your total booking value back for any tolls paid during your trip.

Since Tennessee has no toll roads, most Nashville-based Thrifty rentals will not incur any toll charges within the state. However, if your itinerary takes you into neighboring states that do have tolls, such as certain routes in Georgia, North Carolina, or beyond, those toll costs are eligible for the cashback benefit.

To claim your Tolls Cashback after returning your Thrifty vehicle in Nashville:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
  • Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid

Refunds are processed to the original payment method and typically arrive within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

What is the minimum age to rent a car from Thrifty in Nashville?

The minimum age to rent a Thrifty car in Nashville without any additional surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter surcharge at the counter, and certain vehicle classes are restricted to renters aged 25 and older.

Tennessee is not one of the states (like New York or Michigan) that legally requires rental companies to serve drivers aged 18 and older, so the standard Thrifty policy of 21 as the minimum age for young renters applies in Nashville.

  • Ages 21 to 24: eligible to rent but subject to a daily underage fee (approximately US$13.50 per day for Thrifty, up to a maximum of US$189, plus taxes)
  • Ages 25 and older: no young-renter surcharge
  • Restricted classes for under-25 renters typically include full-size, SUV, minivan, luxury, premium, and convertible categories
  • Economy, compact, and intermediate sedans are generally available to young renters

All renters, regardless of age, must present a valid driver's license and a major credit card in their own name at the Thrifty Nashville counter. If you are unsure whether your age affects your specific booking, contact Hola Car Rentals support before arriving in Nashville.

Can I add an additional driver to my Thrifty rental in Nashville?

Yes, you can add an additional driver to your Thrifty rental in Nashville, but the additional driver must be present at the counter at the time of pick-up with their own valid driver's license.

Whether the fee is included or charged at the counter depends on the rate you booked. If your confirmation shows "Additional driver free of charge," the first extra driver is covered. Otherwise, Thrifty charges approximately US$13.50 per rental day for an additional driver, with a maximum cap of US$189 plus applicable taxes.

  • The additional driver must appear in person at the Thrifty Nashville counter and sign the rental agreement
  • They must meet the same minimum age and document requirements as the main driver
  • If the additional driver is under 25, a young-renter surcharge may also apply on top of the additional driver fee
  • For Thrifty in Nashville, additional drivers should generally be at least 25 years old to avoid extra fees

Any driver not listed on the rental agreement is not covered by the vehicle's protections, including CDW/LDW. Always add every intended driver to the contract before leaving the Nashville Thrifty counter.

What fuel policy applies to Thrifty car rentals in Nashville?

Thrifty rentals in Nashville follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pick-up, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Nashville location.

  • Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address
  • For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge on your phone

If you return the Thrifty vehicle in Nashville with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Returning the car full is always the most cost-effective option. If the tank was not full at pick-up, make sure the exact starting level is noted on the agreement so you are only required to return it at that same level.

Does insurance come included with a Thrifty rental in Nashville, and what does it cover?

The insurance coverage included with your Thrifty rental in Nashville depends on the rate plan you selected when booking through Hola Car Rentals.

All Inclusive and All Inclusive+ rate plans for U.S. rentals typically include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the Thrifty vehicle itself. Your booking confirmation will show whether a deductible or excess applies.

  • CDW/LDW covers collision damage, theft, and vandalism to the rental car, subject to exclusions such as prohibited use, unauthorized drivers, or unreported incidents
  • CDW/LDW does not cover damage you cause to other vehicles or people, which requires separate Third-Party Liability coverage (LIS/ALI/SLI)
  • In Tennessee, some minimum liability coverage may be included by law, but the exact structure depends on your Thrifty rental agreement in Nashville
  • Optional add-ons such as GPS, child seats, or prepaid fuel are not covered by CDW/LDW and are paid at the counter

Review your Hola Car Rentals confirmation before arriving in Nashville to confirm exactly which protections are included and whether any deductible applies. If you are unsure, contact support before your pick-up date.

What travel assistance is included with my Thrifty booking in Nashville?

Yes, most Hola Car Rentals bookings include travel assistance coverage through Terrawind Global Protection, and this applies to Thrifty rentals in Nashville as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

If you are visiting Nashville from outside North America and experience an emergency during your Thrifty rental, the travel assistance coverage typically includes:

  • Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses
  • Legal assistance in the event of a road accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This coverage does not replace CDW/LDW for damage to the Thrifty vehicle, nor does it cover third-party liability. Check your booking confirmation for the exact terms and coverage limits that apply to your Nashville rental.

Can I pick up a Thrifty rental in Nashville and drop it off in another city?

Yes, one-way rentals are possible with Thrifty in Nashville, but a drop-off fee may apply depending on your return location, and not all routes are available.

When you search for a one-way rental on the Hola Car Rentals website, the drop-off fee for your specific Nashville pick-up and alternate return location will be shown on the rate details page under the "To pay at destination" section before you confirm your booking. This fee is paid directly at the Thrifty counter and cannot be prepaid.

  • Nashville airport to a downtown Nashville location: often no drop-off fee
  • Nashville to another Tennessee city or a different state: a drop-off fee typically applies and varies by distance and vehicle class
  • Cross-border one-ways (for example, Nashville to a Canadian city): generally restricted or subject to higher fees

If your confirmation shows a drop-off fee, verify that the amount matches when you arrive at the Thrifty counter in Nashville. If the counter charges a different amount than what was disclosed, keep all paperwork and contact Hola Car Rentals support, as the No Extra Charges© guarantee may apply.

What are the counter hours for Thrifty at Nashville International Airport?

The Thrifty counter at Nashville International Airport (BNA) is located at 1 Terminal Drive, Nashville, Tennessee 37217. Specific counter operating hours are not confirmed in available data, so you should verify current hours directly with Thrifty or check your booking confirmation before your arrival in Nashville.

Counter hours can vary on public holidays and may differ from standard posted times. If your flight arrives outside normal business hours, plan accordingly.

  • If you arrive after the Thrifty counter has closed in Nashville, your booking is typically held for up to 24 hours from the original pick-up time
  • Flight delays of less than 24 hours are generally accommodated without losing your reservation
  • For delays exceeding 24 hours, contact Hola Car Rentals support as soon as possible to discuss your options

Always confirm the exact hours shown on your booking confirmation before traveling to Nashville, and allow extra time between your flight arrival and counter visit to account for baggage claim and any terminal transit at BNA.

Do speed cameras or traffic enforcement cameras affect Thrifty rental drivers in Nashville?

No, fixed speed enforcement cameras are not used for general traffic enforcement in Tennessee, so Thrifty rental drivers in Nashville are not at risk of automated speeding fines from roadside cameras.

Tennessee law restricts fixed speed cameras to school zones and certain dangerous curves (S-curves), as established by state legislation. There are no city-wide speed camera networks or congestion-based camera systems in Nashville comparable to those found in some European cities.

  • License plate reader (LPR) cameras are deployed in some surrounding counties for vehicle tracking purposes, but these are not used for traffic enforcement or toll collection
  • Standard police enforcement of speed limits applies throughout Nashville and Tennessee
  • Nashville has no congestion charge zones, emissions zones, or city-center driving fees

While automated camera fines are not a concern for your Thrifty rental in Nashville, standard traffic laws still apply. If a traffic fine is issued during your rental period, Thrifty may pass the charge to the credit card on file along with an administrative processing fee after the rental ends.

Can a driver under 25 rent a Thrifty car in Nashville with the underage fee waived?

Yes, in certain cases the young-renter surcharge can be waived for drivers aged 21 to 24 on a Thrifty rental in Nashville, but only under specific conditions tied to the Avis group family of brands.

Thrifty is part of the Hertz brand family, not the Avis or Budget group, so the Latin America and Caribbean (LAC) underage fee waiver that applies to Avis and Budget bookings does not extend to Thrifty rentals in Nashville. Drivers aged 21 to 24 renting from Thrifty in Nashville will be subject to the standard young-renter surcharge of approximately US$13.50 per rental day, up to a maximum of US$189 plus applicable taxes.

  • The underage fee waiver for LAC travelers applies only to Avis and Budget, not to Thrifty in Nashville
  • Drivers aged 21 to 24 can still rent from Thrifty in Nashville but must pay the daily surcharge
  • Vehicle class restrictions apply: economy, compact, and intermediate categories are generally available; premium, luxury, SUV, and minivan classes are typically restricted to renters aged 25 and older
  • All standard document and credit card requirements still apply regardless of age

If you are under 25 and want to minimize costs in Nashville, consider comparing rates across partner brands during the booking process on the Hola Car Rentals website.

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