SUV Rental
in Massachusetts

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car rental brands operating in Massachusetts, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting an SUV:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected SUV rental experience and peace of mind throughout your trip in Massachusetts.

No. With Hola Car Rentals, all costs and charges for your SUV booking in Massachusetts are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting an SUV or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Massachusetts charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, picking up your SUV rental at Boston Logan International Airport (BOS) in Massachusetts is straightforward once you know the process.

All major rental brands at BOS operate from the consolidated Rental Car Center located at 15 Transportation Way, East Boston, MA 02128. You do not go to a counter inside the terminal. Instead, follow these steps:

• After collecting your luggage, follow the signs to the rental car shuttle stop outside the terminal
• Board the shuttle bus marked for the Rental Car Center (shuttles run continuously)
• Ride to the Rental Car Center and locate your brand's counter inside the building
• Present your documents, credit card, and booking confirmation to collect your SUV

Many counters at the BOS Rental Car Center operate 24 hours a day, 7 days a week, including Hertz (156 Tomahawk Drive) and Enterprise (100 Tomahawk Drive). Some brands such as Budget and Thrifty may have limited hours (for example, 06:00 to 23:59), so confirm your brand's hours before arriving late at night in Massachusetts.

When returning your SUV, drive back to the same Rental Car Center at 15 Transportation Way and follow the return lane signage. After-hours key drop boxes are available at 24-hour locations.

Yes, all toll roads in Massachusetts are fully cashless, meaning there are no cash booths anywhere on the network, which directly affects every SUV rental in the state.

Massachusetts uses the EZDriveMA system, which includes two billing methods:

• E-ZPass MA transponder: an electronic device that deducts tolls automatically at a discounted rate
• Pay By Plate MA: a camera reads your license plate and an invoice is mailed to the registered owner (the rental company), which then bills you

Key toll roads you may encounter with your Massachusetts SUV rental include the Massachusetts Turnpike (Mass Pike, I-90), the Tobin Memorial Bridge, the Sumner Tunnel, the Ted Williams Tunnel, and the Callahan Tunnel.

Typical toll costs vary by route. A full-length Mass Pike trip costs approximately US$7.45 with an E-ZPass MA transponder, versus US$9.35 with an out-of-state E-ZPass. E-ZPass MA holders receive discounts not available to Pay By Plate users.

Your SUV rental vehicle may already have a transponder installed. At the counter, you can enroll in the rental company's toll program (such as TollPass), which charges a convenience fee of approximately US$3.95 per usage day, capped at US$19.75 per rental period, plus the actual toll amounts. If you drive a toll road without enrolling, Pay By Plate MA will invoice the rental company, which will then charge you plus an administrative fee weeks after your rental ends.

Yes, there is a specific set of documents you must bring to pick up your SUV rental in Massachusetts, and all of them must be physical originals.

• Valid driver's license (original, unexpired, physical card) in the main driver's name
• International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is also recommended if your license is not in English and not issued by an EU/EEA country
• Major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold. Debit and prepaid cards are not accepted
• Passport or valid government photo ID
• Booking confirmation or printed voucher (required for certain rentals)
• Round-trip flight or cruise tickets

For your Massachusetts SUV rental, remember that the IDP is a translation document only and must be carried alongside your original license, not as a replacement. If you think you may need one, obtain it in your home country before traveling, as US issuers such as AAA do not issue IDPs to non-US license holders.

All documents presented at the rental counter must be physical. Digital copies shown on a phone or tablet will not be accepted.

Yes, all SUV rental bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Massachusetts rental.

Massachusetts has an entirely cashless toll network (EZDriveMA), so you will encounter toll charges on roads like the Mass Pike (I-90) and the Boston tunnels. The Tolls Cashback benefit helps offset those costs after your trip.

How it works:

• You pay tolls normally during your Massachusetts SUV rental, either through the rental company's toll program or via Pay By Plate MA billing
• After returning the vehicle, email [email protected] within 30 days with your Hola Car Rentals reservation confirmation, a copy of the signed rental agreement, and a receipt or statement showing the toll charges paid
• Hola Car Rentals reimburses the lesser of the total tolls paid or 5% of your booking total
• Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval

Example: if your Massachusetts SUV rental booking totals US$500, the maximum cashback is US$25. If you paid US$18 in tolls on the Mass Pike, you receive US$18 back. If you paid US$40, you receive US$25 (the cap).

Late submissions received after 30 days of vehicle return are not accepted.

When you pick up your SUV rental in Massachusetts, the rental company will offer you the option to enroll in their toll program, such as TollPass, to handle charges on the state's cashless EZDriveMA network.

Here is how the two main options work:

• Enroll in the toll program: you pay a convenience fee of approximately US$3.95 per day on days you actually use a toll road, capped at US$19.75 per rental period, plus the actual toll amounts billed at the standard undiscounted rate
• Decline the program: if your Massachusetts SUV rental vehicle passes through a toll, Pay By Plate MA photographs the license plate and invoices the rental company 7 to 10 business days later with a US$0.60 invoice fee. The rental company then charges your credit card, plus their own administrative fee, typically 4 to 6 weeks after your rental ends

Some SUV rental vehicles at Boston Logan Airport already have an E-ZPass MA transponder pre-installed. If you drive through a toll, the device may auto-enroll you in the program. Check your rental agreement carefully before leaving the counter.

Massachusetts has no congestion charges, emissions zones, or city-center driving fees, so toll charges are the only road-use fees you need to plan for during your SUV rental in Massachusetts.

Yes, drivers under 25 years old are subject to a young-renter surcharge when picking up an SUV rental in Massachusetts, and certain vehicle classes are restricted by age.

In Massachusetts, the standard minimum age to rent without a surcharge is 25. Drivers aged 21 to 24 can rent but will pay a daily young-renter fee that varies by rental brand:

• Avis, Budget, and Payless: approximately US$13 per rental day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: approximately US$13.50 per rental day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: approximately US$15 per day plus taxes

For SUV rentals in Massachusetts specifically, vehicle class restrictions are important. Most rental brands limit drivers under 25 to smaller categories such as compact SUVs or intermediate SUVs. Full-size SUVs, premium SUVs, and luxury vehicles typically require the driver to be at least 25 years old.

One exception applies to certain Hola Car Rentals rates fulfilled by Avis or Budget: drivers aged 21 to 24 who are citizens or residents of Latin America or the Caribbean may have the underage fee waived on eligible vehicle categories, provided the waiver is explicitly shown on the booking confirmation. This exception does not apply to travelers from Europe, Asia, Africa, or other regions.

Yes, a physical major credit card in the main driver's name, with the driver's name printed on the card, is required for the security deposit hold when picking up an SUV rental in Massachusetts.

Key points to know before arriving at the counter:

• The card must be a major credit card (Visa, Mastercard, Amex, etc.) with a line of credit, not a debit card or prepaid card
• The card must be physically present at the counter. Digital wallets, virtual cards, and single-use card numbers are not accepted
• The name on the card must match the main driver's name on the rental agreement
• For SUV rentals in Massachusetts, typical holds range from approximately US$300 to US$400 for standard vehicles, and may be higher for full-size or premium SUV categories

The hold is a temporary authorization, not a charge. It reduces your available credit until the rental company releases it after you return the vehicle. Your bank controls how quickly the hold disappears from your statement, which can take up to 15 business days.

Before traveling to Massachusetts, notify your bank of your travel plans to prevent fraud blocks on in-person authorizations. Bringing a backup credit card in your name is also recommended in case your primary card is declined.

Yes, most SUV rental bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which can help if you experience an emergency during your Massachusetts rental, including situations on highways like the Mass Pike (I-90) or in more remote areas of the state.

Core benefits typically included are:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

Important: this coverage applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit.

If you need assistance during your Massachusetts SUV rental, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, provide your full name, your Hola Car Rentals confirmation number (for example, HOLA1000000), your current location in Massachusetts, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports for any reimbursement claim.

Note that this coverage does not replace CDW/LDW for damage to the SUV itself, nor does it cover third-party liability to others.

Yes, Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) coverage is typically included in SUV rental bookings made through Hola Car Rentals in Massachusetts, but you should verify the details on your booking confirmation before picking up the vehicle.

CDW/LDW reduces your financial liability for damage to the rental SUV from a collision or similar covered event. Key points:

• A deductible or excess may still apply unless your confirmation explicitly states zero deductible
• Coverage applies only to drivers listed on the rental agreement. Any additional driver must be added at the counter
• Common exclusions include tires, undercarriage, roof damage, keys, and damage caused by prohibited use such as off-road driving

CDW/LDW does not cover third-party liability, meaning injuries or property damage you cause to others while driving your SUV in Massachusetts. For that protection, you would need Liability Insurance Supplementary (LIS/ALI/SLI), which is a separate coverage.

If an incident occurs during your Massachusetts SUV rental, prioritize safety, contact local authorities if needed, and notify the rental partner immediately using the number on your rental agreement. Delays in reporting can invalidate your coverage.

Always review the rental agreement at the counter to confirm CDW/LDW is active and note the exact deductible amount before driving away.

Yes, a wide range of SUV models is available for rental in Massachusetts, primarily at Boston Logan International Airport (BOS) and nearby Boston-area locations.

Common SUV models you may find include:

• Compact and mid-size options: Chevrolet Trax, Chevrolet Blazer, Toyota RAV4, Jeep Compass, Audi Q3, BMW X3, BMW X4
• Full-size and large options: Ford Explorer, Nissan Pathfinder, Jeep Wrangler, GMC Yukon, Chevrolet Tahoe, Chevrolet Suburban, Volvo XC90

Pricing for SUV rentals in Massachusetts typically starts from around US$31 per day for compact models such as the Chevrolet Trax, rising to approximately US$33 to US$73 per day for standard and mid-size SUVs like the Toyota RAV4. Full-size and premium SUV options can reach US$44 to US$119 per day including taxes and fees.

Keep in mind that the specific model is not guaranteed. Rental companies book by vehicle category (for example, compact SUV or full-size SUV), and the exact model assigned depends on availability at the time of pickup. Your booking confirmation will show the category reserved, and a similar vehicle within that class may be substituted if the exact model is unavailable.

SUV availability in Massachusetts is concentrated at BOS and the greater Boston area, rather than being consistent statewide.

Yes, the standard fuel policy for SUV rentals in Massachusetts is Full-to-Full, meaning you receive the vehicle with a full tank and must return it full to avoid additional charges.

Here is what to do at each stage of your Massachusetts SUV rental:

• At pickup: check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and gauge
• During the rental: use the correct fuel type for your SUV (gasoline or diesel). Keep fuel receipts in case of any dispute
• Before return: refuel within approximately 10 miles or 15 km of the Rental Car Center at 15 Transportation Way, East Boston, so the gauge does not drop below full before you arrive
• At return: show the gauge at full and keep the final receipt with the station address and time

If you return your Massachusetts SUV rental with less than a full tank, the rental company may charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a refueling service fee.

For after-hours returns at BOS, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as evidence.

Yes, you can add an additional driver to your SUV rental in Massachusetts, either at no cost if your rate includes it or for a daily fee paid at the counter.

Per-day fees when not included vary by brand:

• Avis, Budget, and Payless: approximately US$13 per rental day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: approximately US$13.50 per rental day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: approximately US$15 per day plus taxes

Requirements for adding a driver to your Massachusetts SUV rental:

• The additional driver must be physically present at the counter at pickup
• They must present a valid driver's license and, if applicable, an International Driving Permit
• They must meet the minimum age requirements. For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the rental agreement are covered by protections such as CDW/LDW and liability insurance during your Massachusetts SUV rental. If someone drives who is not named on the contract, coverage may be void and additional charges may apply.

Yes, one-way SUV rentals that start in Massachusetts and end in another state are generally permitted, but a drop-off fee will likely apply and must be confirmed before booking.

When you select a different return location during the booking process, the system will calculate whether a one-way fee applies for your specific route. This fee is shown under the "To pay at destination" section at checkout and on your booking confirmation. It is not included in the prepaid rate and cannot be covered by No Extra Charges© Coverage unless it was not disclosed during booking.

Key points for a one-way Massachusetts SUV rental:

• Routes between major cities or states typically carry a drop-off fee that varies by distance, vehicle class, and season
• Large SUV categories may carry higher repositioning fees than compact SUVs
• Cross-border travel to Canada requires prior authorization from the rental company and is often restricted or subject to additional fees
• Changing your return location after booking may reprice the entire rental and recalculate the drop-off fee

Always review your booking confirmation to verify the drop-off fee amount before picking up your SUV in Massachusetts. If the counter charges a different amount than what was disclosed, keep all paperwork and contact support after the rental ends.