SUV Hire
in Montreal

Hola Car Rentals is a premium partner of the leading car hire companies in Montreal, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Montreal.

No. With Hola Car Rentals, all costs and charges for your booking in Montreal are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Montreal charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

After collecting your baggage at Montreal's YUL airport, follow the signs toward Exit Door 28 on the Arrivals Level. From there, take the outdoor walkway to the P4 Parking area, where most major hire brands including Avis, Hertz, Budget, and Alamo have their SUV fleet and counters.

To reach P4, board the P4 Shuttle at stop number 3. If you are picking up with Alamo specifically, the shuttle departs from Door 10 between 5:00 AM and 2:00 PM, and from the Marriott ramp after 2:00 PM.

Once at P4, proceed to the counter or self-service kiosk. A representative will hand over the keys to your SUV directly at the lot. Allow roughly 30 to 60 minutes from baggage claim to driving away, depending on queue length and shuttle wait times.

Your booking confirmation will show the exact brand and any specific instructions for your SUV reservation.

To collect your SUV in Montreal, you must present the following physical documents at the hire counter:

• A valid, original driver's licence in the main driver's name
• A major credit card with the driver's name printed on the card, used for the authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from abroad)

If your driver's licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Montreal hire counter. Bring a backup credit card in your name as well, in case your primary card is declined during the deposit authorisation for your SUV.

Quebec operates a fully cashless toll system, meaning you cannot pay with cash at toll booths. All tolls must be handled electronically, either through a hire company programme or online payment.

When hiring an SUV in Montreal, two common toll programme options are:

• Avis e-Toll: you are automatically enrolled upon hire. The programme costs CA$ 17.00 plus GST/HST per hire, plus the actual toll amounts at the maximum prevailing rates set by the toll authority. Charges may appear on your card 4 to 8 weeks after the hire ends.
• Enterprise TollPass: a convenience charge of US$3.95 to US$4.95 per day applies, capped at US$30 per hire period, plus actual toll amounts.

If you drive through a cashless toll in your Montreal SUV without enrolling in a programme, the hire company will bill the toll amount plus administrative processing fees to your credit card after the hire.

Review the toll programme terms carefully before signing the hire agreement for your SUV, as daily fees can add up over a multi-day hire in the Montreal area.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Montreal SUV hire.

Since Quebec uses a fully cashless toll system, tolls on your SUV will be billed through the hire company's programme or processed after the hire. Either way, those charges are eligible for the cashback claim.

To claim your refund:

• Email [email protected] within 30 days of returning your SUV in Montreal
• Use the subject line: Tolls Cashback - followed by your reservation number (for example, HOLA1000000)
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges

The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your Montreal SUV booking totals GBP 600, the maximum cashback is GBP 30. Refunds are issued to the original payment method within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Yes, Montreal has several driving rules that differ significantly from other North American cities and can catch first-time visitors off guard when driving an SUV.

• Right turns on red are prohibited island-wide in Montreal. Unlike most of Canada and the United States, you must wait for a green light before turning right at any signalised intersection.
• Blinking green lights indicate a protected left-turn phase. When you see a flashing green signal, oncoming traffic faces a red light, so you may turn left. This is the opposite of what many drivers expect.
• One-way streets are dense throughout downtown Montreal and neighbourhoods like Old Montreal and the Plateau. Combined with frequent no-left-turn signs, navigation in an SUV requires extra attention.
• You must leave at least 1 to 1.5 metres of space when passing cyclists. Failing to do so can result in a fine of GBP 150.
• Opening your SUV door without checking for cyclists is also subject to a GBP 150 fine.
• Photo radar cameras operate in school zones and construction areas, where fines are doubled.

Bilingual signage (French and English) shifts throughout the city, so familiarise yourself with common French road terms such as ARRET for stop before driving your Montreal SUV.

When picking up your SUV in Montreal, the hire company will place a temporary authorisation hold on your credit card at the counter. For hires in Canada, typical holds range from GBP 180 to GBP 370, though some Montreal locations may require a minimum authorisation of approximately GBP 560, particularly for larger or premium SUV categories.

Important things to know about the deposit for your Montreal SUV:

• The hold is not a charge. It temporarily reduces your available credit and is released after you return the SUV, subject to all hire agreement terms being met.
• Your bank controls how quickly the hold disappears after release. It can take up to 15 business days to reflect on your statement.
• Only a physical, major credit card in the main driver's name with the name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.
• Even if you prepaid your SUV booking online, you must still present a physical credit card at the Montreal counter for the hold.

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel to Montreal to prevent fraud blocks on the authorisation.

Yes, you can add an additional driver to your SUV hire in Montreal, either as an included benefit or for a fee paid at the counter, depending on your rate.

Check your booking confirmation for the line "Additional driver free of charge." If it appears, the first extra driver is included at no cost. If it does not appear, per-day fees apply by brand:

• Avis, Budget, Payless: GBP 10 per hire day plus taxes, capped at GBP 50 plus taxes
• Hertz, Thrifty, Dollar: GBP 11 per hire day plus taxes, capped at GBP 155 plus taxes
• Alamo, National, Enterprise: GBP 13 per day plus taxes

Requirements for adding a driver to your Montreal SUV:

• The additional driver must be physically present at the Montreal counter at pickup
• They must present a valid driver's licence and sign the hire agreement
• They must meet the minimum age requirements for the hire location
• For Avis, Budget, and Payless, the additional driver must be at least 25 years old

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the SUV in Montreal may void coverage.

SUV hires in Montreal follow a Full-to-Full fuel policy. You receive the SUV with a full tank and must return it full to avoid additional charges.

Steps to follow for your Montreal SUV:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 15 km of the Montreal return location (YUL P4 lot for airport hires) so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at YUL, leave the receipt in the return envelope and keep a photo of the full gauge

If you return the SUV in Montreal below the recorded starting level, you may be charged for the fuel shortfall at the hire company's rate, which is typically higher than pump prices, plus a refuelling service fee.

Ask the counter agent at pickup for the nearest petrol station to the YUL P4 return area so you can plan your refuel stop before dropping off your Montreal SUV.

Yes, most bookings include travel assistance through Terrawind Global Protection, which provides support in situations such as a breakdown or accident while driving your SUV in Montreal or on Quebec highways.

Coverage typically includes:

• Medical coverage for up to 5 passengers in the event of an accident
• Legal assistance if you are involved in a collision with your Montreal SUV
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you need assistance while driving your SUV in Montreal, contact Terrawind 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your booking confirmation number (for example, HOLA1000000), your current location in Montreal, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports.

Important: this travel assistance benefit does not apply to Canadian or United States residents. It is designed for visitors travelling abroad. It also does not cover damage to the hire SUV itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/SLI).

Hiring an SUV at Pierre Elliott Trudeau International Airport (YUL) in Montreal involves several fees and taxes beyond the base rate. These can add 25% to 35% to the total cost of your SUV hire.

Common charges at YUL for SUV hires include:

• Quebec government airport improvement fee, approximately GBP 15 to GBP 18 for a one-way hire
• GST and QST (Quebec Sales Tax) totaling approximately 12.5%
• Concession recovery fees of approximately 10% to 15%, charged by hire companies to recover airport operating costs

Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the Montreal counter. If your confirmation states "Taxes and Fees: Included," you should not be billed separately for those items at pickup.

If you want to reduce airport surcharges on your Montreal SUV, consider booking at a downtown or off-airport location. Off-airport SUV hires in Montreal can cost 20% to 40% less per day than YUL airport rates, though you will need to arrange your own transportation from the terminal to the pickup location.

Yes, when hiring an SUV in Montreal, provincial law in Quebec requires every vehicle to carry third-party liability insurance. This statutory liability coverage is included by default with your hire in Canada.

This means your Montreal SUV hire comes with a baseline level of protection for bodily injury and property damage you may cause to other people while driving. However, the default statutory limit may be lower than what you would want in a serious accident.

You can purchase supplementary liability insurance (LIS/SLI/ALI) to increase your coverage limits up to GBP 180,000 or more, depending on the option selected at booking or at the Montreal counter.

Key points to understand about liability coverage for your Montreal SUV:

• The included statutory liability follows the vehicle and is required by Quebec provincial law
• It does not cover damage to the hire SUV itself (that requires CDW/LDW)
• It does not cover your personal injuries (that requires PAI) or your belongings (that requires PEC)
• Only drivers listed on the hire agreement are covered

Review your booking confirmation to confirm what liability coverage is included in your Montreal SUV rate before arriving at the counter.

Yes, after-hours returns are available for SUV hires at Montreal's Pierre Elliott Trudeau Airport (YUL), though the process varies by hire brand.

For Budget SUV hires at YUL, after-hours returns work as follows:

• Drive your SUV to the P4 Parking lot, the same location where you picked it up
• Park and lock the vehicle
• Leave the keys and hire contract inside the SUV. The P4 lot is a secured facility.

For Alamo SUV hires at YUL, a key drop box is available in the return lanes for after-hours drop-off between 1:00 AM and 7:00 AM.

General tips for after-hours SUV returns in Montreal:

• Refuel before arriving at YUL so your SUV meets the Full-to-Full fuel requirement
• Take photos of the fuel gauge and the vehicle's condition before leaving it
• Keep your final fuel receipt and a copy of the hire agreement
• Check your booking confirmation for the specific after-hours instructions for your hire brand

If you are unsure about after-hours procedures for your Montreal SUV, call the hire location number listed on your confirmation before your return date.

Yes, one-way SUV hires from Montreal to another city are possible, but a drop-off fee typically applies and the amount varies by route, hire brand, vehicle class, and season.

Common one-way SUV hire scenarios from Montreal:

• Montreal to another Quebec city: a drop-off fee usually applies and varies by distance
• Montreal to Toronto or another province: a drop-off fee applies and can exceed GBP 150 for inter-provincial routes due to repositioning logistics
• Cross-border one-ways (for example, Montreal to a US city): these may be restricted or require advance approval from the hire company. Always confirm cross-border permissions before booking your SUV.

The drop-off fee for your Montreal SUV will be shown during the booking process under the "To pay at destination" section. It is not included in your prepaid rate and cannot be covered by No Extra Charges© Coverage unless it was not disclosed at booking.

If you need to change your drop-off location after booking your Montreal SUV, contact support as soon as possible. Mid-hire route changes must be approved by the hire partner and may increase the fee or affect availability.

Review your booking confirmation carefully to confirm the drop-off fee amount before collecting your SUV in Montreal.