SUV Hire
in Disney Orlando

Hola Car Rentals is the only premium partner of the top car hire brands operating at Disney Orlando, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at Disney Orlando.

No. With Hola Car Rentals, all costs and charges for your booking at Disney Orlando are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Disney Orlando charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, there is a dedicated on-property hire facility for your SUV at Disney Orlando: the Walt Disney World Car Care Centre, located at 1000 Car Care Drive, Orlando, FL 32830. It is operated by Alamo and National, with Enterprise nearby Magic Kingdom.

The Car Care Centre is open daily from 7:00 AM to 6:00 PM. If you are staying at a Disney resort, you do not need to travel to Orlando International Airport (MCO) to pick up your SUV. Instead, you can call ahead to request a complimentary shuttle from your Disney resort to the Car Care Centre, giving you on-property access without airport hassles.

If you prefer to pick up your SUV at MCO, all major brands including Avis, Hertz, Alamo, Enterprise, and National have counters inside the terminal. Plan for 45 minutes to 1.5 hours from landing to driving away, accounting for baggage, customs, and counter paperwork.

Yes, a complimentary shuttle is available to bring you from any Disney Orlando resort to the Walt Disney World Car Care Centre for your SUV pickup.

To use the shuttle for your SUV hire at Disney Orlando, you can request it up to 24 hours in advance by contacting the Car Care Centre directly or by asking your resort front desk approximately 30 minutes before your desired pickup time. The entire process from resort to driving away in your SUV typically takes 30 to 60 minutes.

A few important details to keep in mind:

• The shuttle is only available during Car Care Centre operating hours: 7:00 AM to 6:00 PM daily.
• There is no direct shuttle from Orlando International Airport (MCO) to the Disney Orlando Car Care Centre. If arriving by plane, you would need to arrange separate transportation such as a rideshare before using the on-property SUV pickup service.
• After-hours SUV returns are possible via a key drop box (Alamo), but the shuttle is not available outside operating hours, so arrange your own transport back to your resort.

Yes, toll roads are common around Disney Orlando and you will almost certainly encounter them during your SUV hire, especially on routes like SR-528, SR-417, and SR-408.

Nearly all toll roads in the Orlando area are fully cashless, meaning there are no cash booths. Tolls are collected electronically via a transponder or by photographing your SUV's licence plate (Toll-by-Plate). Because of this, your hire SUV will already have an electronic toll device installed or a plate-based billing system active.

At the counter when picking up your SUV at Disney Orlando, you will typically have two options:

• Unlimited toll package: approximately US$11 to US$15 per hire day, covering all tolls during your hire period.
• Pay per use: the hire company charges you the actual toll amount plus daily or administrative processing fees after your hire ends. Toll charges can appear on your card days or even weeks after you return the SUV.

Estimated daily toll costs for SUV hires in the Disney Orlando area range from approximately US$5 to US$15 depending on your routes. If you plan to drive towards Miami or Tampa, costs will be higher.

If you choose to use your own visitor toll pass, inform the counter agent so they can deactivate the SUV's default device and prevent duplicate charges.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your SUV hire at Disney Orlando.

Given that the Orlando area around Disney Orlando relies almost entirely on cashless toll roads such as SR-528, SR-417, and SR-408, most SUV renters will accumulate toll charges during their trip. The Tolls Cashback benefit helps offset those costs.

To claim your cashback after returning your SUV:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - [Your Confirmation Number].
• Attach your Hola Car Rentals booking confirmation, the hire agreement signed at pickup, and a toll receipt or statement showing charges paid during your Disney Orlando SUV hire.

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts and submit promptly after returning your SUV.

To pick up your SUV hire at Disney Orlando, whether at the Walt Disney World Car Care Centre or at Orlando International Airport (MCO), you must bring the following physical documents:

• Your original, unexpired driving licence in the main driver’s name. Digital licences are not accepted.
• A valid passport or government-issued photo ID matching your booking.
• A major credit card physically printed with the main driver’s name, with sufficient available credit for the authorisation hold.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for international visitors).

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For non-English licences that do use Roman characters, an IDP is recommended but not always required for your Disney Orlando SUV hire.

The IDP is a translation document only and cannot be used without your original licence. Obtain it in your home country before travelling, as it cannot be issued abroad.

Yes, a major credit card in the main driver’s name is required to hire a SUV at Disney Orlando. This applies at both the Walt Disney World Car Care Centre and at Orlando International Airport (MCO) counters.

The credit card is used to place a temporary security authorisation hold on your account at pickup. For a SUV hire in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by hire brand, vehicle class, and location. Larger or premium SUV categories may carry higher holds.

Key points to bear in mind:

• The card must be physically present with the driver’s name printed on it. Digital wallets, virtual cards, and prepaid cards are not accepted for the authorisation hold.
• Debit cards are not accepted for the security authorisation.
• Even if you prepaid your SUV hire at Disney Orlando online, you must still present a physical credit card at the counter.
• The hold is released after you return the SUV, but your bank may take up to 15 working days to reflect the release.
• Bring a backup credit card in case your primary card is declined.

Yes, hiring a SUV at Disney Orlando typically involves local taxes and fees on top of your base rate, and the total can be 20% to 30% higher than the advertised price depending on your pickup location.

If you pick up your SUV at Orlando International Airport (MCO), expect airport-specific charges such as:

• Concession recovery fee: typically 10% to 12% of the base rate.
• Customer facility charge: approximately US$5 to US$7 per day.
• Orange County and Lake Buena Vista tourism surcharges, including a vehicle licence fee of around 5% to 6% and Florida sales tax of 6%.

If you pick up your SUV at the Walt Disney World Car Care Centre instead of MCO, you may avoid airport concession fees, which can make on-property SUV hires at Disney Orlando approximately 15% to 25% less expensive than airport pickups for the same vehicle class.

Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the counter. The No Extra Charges© guarantee covers any undisclosed mandatory fees that were not shown on your confirmation.

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which can help in situations such as a breakdown or accident in your SUV near Disney Orlando.

Core benefits typically included are:

• Medical cover for up to 5 passengers in the event of an accident or non-pre-existing illness.
• Legal assistance in case of an accident involving your SUV.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

If you experience an emergency in your SUV hire near Disney Orlando, contact the assistance line 24 hours a day, 7 days a week at +1 888 980 9992 (toll-free), or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the hire SUV itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always review your specific booking confirmation for the exact terms and coverage limits that apply to your Disney Orlando SUV hire.

Returning your SUV hire at Disney Orlando is straightforward if you plan ahead. The primary return location for on-property hires is the Walt Disney World Car Care Centre at 1000 Car Care Drive, Orlando, FL 32830, open daily from 7:00 AM to 6:00 PM.

Steps to follow when returning your SUV:

• Refuel your SUV within approximately 10 miles of the Car Care Centre before returning, keeping the fuel receipt as proof. The standard fuel policy is full-to-full, meaning you received the SUV with a full tank and must return it full to avoid refuelling charges at the partner's rate, which is typically higher than pump prices.
• Arrive with enough time before your booking end time. Roads around Disney Orlando can be unpredictable, and returning 60 to 90 minutes late may result in an additional day charge depending on the grace period.
• Request written confirmation of your return time and keep it until your final invoice is settled. This protects you against late-fee disputes.

If returning your SUV outside operating hours, Alamo provides an after-hours key drop box at the Disney Orlando Car Care Centre. Note that the shuttle back to your resort is not available after hours, so arrange your own transportation in advance.

Yes, drivers aged 21 to 24 can hire a SUV at Disney Orlando, but a young-renter surcharge (also called an underage fee) will apply, and most SUV vehicle classes are restricted to drivers aged 25 and older.

In Florida, the minimum hire age is typically 21, with a daily young-renter fee charged to drivers under 25. The surcharge amount varies by hire brand:

• Avis and Budget: US$13 per hire day plus taxes, capped at US$65 plus taxes.
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes.
• Alamo, National, and Enterprise: US$15 per day plus taxes.

For your SUV hire at Disney Orlando specifically, most full-size and premium SUV categories require the main driver to be at least 25. Compact and intermediate SUV classes are more likely to be available to drivers aged 21 to 24, but availability depends on the specific brand and location.

If you are from Latin America or the Caribbean and are aged 21 to 24, certain Hola Car Rentals rates with Avis or Budget may waive the underage fee for eligible SUV categories. Check your booking confirmation to see if this waiver applies to your Disney Orlando SUV hire.

Yes, you can add an additional driver to your SUV hire at Disney Orlando, either as part of your rate or for a daily fee paid at the counter.

Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether this applies to your Disney Orlando SUV hire.

If the additional driver is not included in your rate, the daily fees are:

• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes.
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes.
• Alamo, National, and Enterprise: US$15 per day plus taxes.

The additional driver must be physically present at the Disney Orlando pickup counter with a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet). Both the main driver and the additional driver must sign the hire agreement. Only drivers listed on the agreement are covered by the SUV's insurance protections such as CDW/LDW. If someone drives the SUV who is not on the contract, coverage may be void.

The insurance included with your SUV hire at Disney Orlando depends on the specific rate plan you selected when booking through Hola Car Rentals.

The two main protections to look for on your confirmation are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire SUV from a collision, theft, or vandalism. A deductible may still apply unless your confirmation states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the SUV. In Florida, not all hire companies are required to include state-minimum liability, so it is strongly recommended to add this coverage for your Disney Orlando SUV hire.

CDW/LDW and LIS/ALI/SLI are separate protections and must both be present for comprehensive cover. Common exclusions from CDW/LDW include tyres, undercarriage, roof damage, and incidents involving unauthorised drivers or prohibited use such as off-road driving.

At the Disney Orlando pickup counter, review the hire agreement carefully to confirm which coverages are active on your SUV before signing.

Yes, one-way SUV hires from Disney Orlando to another Florida city such as Miami or Tampa are generally possible, but a drop-off fee may apply depending on your route and the hire brand.

When booking your SUV hire, the Hola Car Rentals website will display any applicable drop-off fee on the rate details page under the "To pay at destination" section. This fee is route-specific and varies by hire company, distance, vehicle class, and season. Larger SUV categories can carry higher repositioning fees than compact vehicles.

Key points for one-way SUV hires from Disney Orlando:

• The drop-off fee cannot be prepaid and is settled at the pickup counter or billed after the hire.
• Cross-border one-way hires (for example, from Disney Orlando to a location outside the United States) are often restricted or carry significantly higher fees. Confirm with the hire brand before booking.
• Changing your return location after booking may reprice your SUV hire and recalculate the drop-off fee.
• If a drop-off fee appears at the counter that was not shown on your booking confirmation, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.