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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3416
3419 reviews
4.9 stars, 3419 reviews
4.9
user review 1 user review 2 user review 3 +3416
3419 reviews
4.9 stars, 3419 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 3 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 weeks ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 4 weeks ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 3 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 2 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 2 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 week ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 5 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 5 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 6 days ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 yesterday
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 16 hours ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my SUV hire in Florida through Hola Car Rentals include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Florida, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Florida.

Will I face unexpected charges when I hire an SUV in Florida through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Florida are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Florida charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Are toll roads common when driving an SUV in Florida?

Yes, toll roads are very common when driving an SUV in Florida, and almost all of them are fully cashless, meaning there are no cash booths to stop at.

The main toll systems you will encounter are SunPass and E-PASS, used on expressways around Miami, Orlando, Fort Lauderdale, and Tampa. Common routes include:

  • Orlando area: SR-528, SR-417, SR-408
  • Miami area: Florida Turnpike, I-95 Express
  • Tampa area: Selmon Expressway
  • Orlando to Miami (one way): approximately US$15 to US$30 via the Florida Turnpike

Your SUV hire will already include an electronic toll device or a plate-based billing system. At pickup you can choose between two options:

  • Unlimited toll package: approximately US$11 to US$15 per hire day, covering all tolls during your hire
  • Pay per use: the hire company charges the actual toll amount plus daily or administrative processing fees, billed to your credit card after the hire ends

If you prefer to manage tolls yourself, you can opt out of the hire programme at the counter and purchase Florida's own visitor toll pass. If you do, ask the agent to deactivate the vehicle's default device to avoid duplicate charges.

What documents do I need to pick up an SUV hire in Florida?

To pick up your SUV hire in Florida, you must present the following physical documents at the counter:

  • A valid driver’s licence from your home country, original and unexpired
  • An International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. For licences in Latin characters but not in English, an IDP is strongly recommended
  • A passport or valid government-issued photo ID
  • A major credit card with your name printed on the physical card, in the main driver’s name, for the security deposit authorisation hold
  • Your booking confirmation or printed voucher if required by the partner brand
  • Round-trip flight or cruise tickets

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at Florida hire counters.

If your credit card declines, bring a backup credit card in your own name. Debit cards and prepaid cards are not accepted for the security deposit on your Florida SUV hire.

How does the security deposit work for an SUV hire in Florida?

When you pick up your SUV hire in Florida, the hire partner will place a temporary authorisation hold on your credit card. This is not a charge, but it reduces your available credit until the hire ends and your bank releases it.

For standard vehicles in the United States, typical holds range from US$300 to US$400. For larger or premium SUV classes, the hold may be higher depending on the brand, location, and season.

Important things to know about the deposit on your Florida SUV hire:

  • Only a major credit card with your name printed on the physical card is accepted. Debit cards and prepaid cards are not accepted
  • The card must be in the main driver’s name
  • Make sure your card has enough available credit to cover the hold plus any expected charges
  • After you return the SUV, the hold is released, but your bank controls when it appears back on your account, which can take up to 15 working days
  • Notify your bank before travelling to prevent the authorisation from being flagged as suspicious

The exact hold amount is set by the hire desk at pickup. Confirm the amount with the agent before they process the authorisation.

Can I get a cashback refund on tolls paid during my SUV hire in Florida?

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Florida SUV hire.

Florida's cashless toll roads, including the Florida Turnpike, I-95 Express, SR-417, and SR-528, can add up quickly, especially on routes between Orlando and Miami or across the Tampa area. This benefit helps offset those costs.

How the cashback is calculated:

  • If your booking total is US$600, the maximum cashback is US$30 (5%)
  • If you paid US$18 in tolls, you receive US$18 back
  • If you paid US$50 in tolls, you receive US$30 (the cap applies)

To claim your Tolls Cashback after returning your Florida SUV hire:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback, followed by your reservation number
  • Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll invoice or statement showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

Is there a young driver surcharge for renting an SUV in Florida under 25?

Yes, drivers under 25 years old are subject to a young-renter surcharge when picking up an SUV hire in Florida, and most larger vehicle classes are restricted to drivers aged 25 and older.

In Florida, as in most U.S. states, the standard minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can hire but will pay a daily young-renter fee that varies by partner brand:

  • Avis, Budget, and Payless: US$13 per hire day, capped at US$65
  • Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189
  • Alamo, National, and Enterprise: US$15 per day

Vehicle class restrictions also apply. Full-size SUVs, premium SUVs, and speciality vehicles are typically reserved for drivers aged 25 and older. Compact and intermediate SUV classes are usually the only SUV options available to under-25 drivers in Florida.

One exception: if you are a Latin American or Caribbean resident aged 21 to 24 and your Hola Car Rentals confirmation explicitly shows the underage fee waived, Avis and Budget may waive the surcharge for eligible SUV categories on U.S. hires. Confirm this on your booking confirmation before arriving at the Florida counter.

What is the fuel policy for SUV hires in Florida?

SUV hires in Florida follow a Full-to-Full fuel policy. You receive the SUV with a full tank and must return it full to avoid fuel charges.

Steps to follow for your Florida SUV hire:

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Use the correct fuel type for your SUV. Using the wrong fuel is not covered by the fuel policy and may generate additional charges
  • Before returning, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full
  • Keep your final fuel receipt showing the date, time, and station address

If you return the SUV with less than a full tank, the hire partner may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

Florida has many petrol stations near major airport return areas, including Miami International, Orlando International, and Fort Lauderdale-Hollywood International, so refuelling before drop-off is straightforward. For after-hours returns, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone.

Can I add an additional driver to my SUV hire in Florida?

Yes, you can add an additional driver to your SUV hire in Florida, but the additional driver must be physically present at the pickup counter to show a valid driver’s licence and sign the hire agreement.

Whether the additional driver is included or costs extra depends on your rate:

  • Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads additional driver free of charge
  • If not included, the daily fee varies by partner: Avis, Budget, and Payless charge US$13 per day (capped at US$65); Hertz, Thrifty, and Dollar charge US$13.50 per day (capped at US$189); Alamo, National, and Enterprise charge US$15 per day

Important rules for additional drivers on your Florida SUV hire:

  • The additional driver must meet the same minimum age and document requirements as the main driver
  • For Avis, Budget, and Payless, additional drivers must be at least 25 years old at pickup
  • If your licence uses a non-Latin alphabet, an International Driving Permit is required for each driver
  • Only drivers listed on the hire agreement are covered by protections such as CDW and liability cover. Anyone not on the contract who drives the SUV may void those protections
Is AWD or 4WD available on SUV hires in Florida?

Not necessarily. Many SUV hires in Florida are standard front-wheel-drive or all-wheel-drive crossovers, not true 4x4 off-road vehicles. The availability of AWD depends on the specific model assigned at the counter.

Florida's roads are predominantly flat, paved highways and urban streets, so a true 4WD system is rarely needed. However, AWD can be useful in Florida for:

  • Rain-soaked expressways and flooded coastal routes during the wet season
  • Muddy or unpaved rural backroads in less-developed areas
  • Soft sandy surfaces near coastal areas

Common SUV models available at Florida hire counters include the Toyota RAV4, Nissan Rogue, Kia Sportage, Chevrolet Equinox, and Ford Edge. Whether a specific model comes with AWD depends on the fleet available at your pickup location on your hire dates.

Because hire companies assign a vehicle within the class you booked rather than a guaranteed model, you cannot request a specific SUV model in advance. If AWD capability is important for your Florida trip, ask the agent at the counter what is available in your booked SUV class at that time. For more on how vehicle allocations work, review the similar car policy in your booking confirmation.

Does travel assistance cover me if my SUV breaks down on a Florida highway?

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can help if you experience an emergency during your Florida SUV hire, including situations on highways or in less accessible areas of the state.

The travel assistance benefit typically covers:

  • Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses
  • Legal assistance in case of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This benefit is designed for travellers hiring abroad and is available around the clock. If you need help during your Florida SUV hire, contact Terrawind directly:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your full name, Hola Car Rentals confirmation number, current location, and a brief description of the situation ready when you call.

Important: this travel assistance does not cover damage to the SUV itself (that is handled by CDW or LDW) or third-party liability (covered by LIS or SLI). Also, this benefit does not apply to customers who are residents of the United States or Canada. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

What insurance is included with an SUV hire in Florida?

The insurance and protection options included with your Florida SUV hire depend on the rate plan you selected at booking. It is important to review your Hola Car Rentals confirmation carefully before arriving at the counter.

The two main protections to look for are:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the SUV from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess. CDW and LDW do not cover damage you cause to other vehicles or people
  • Third-Party Liability (LIS, ALI, or SLI): covers bodily injury and property damage you may cause to others while driving the SUV in Florida. Some U.S. states require a minimum level of liability, but not all do. Adding supplementary liability cover up to US$300,000 is strongly recommended

Common exclusions on Florida SUV hires include:

  • Tires, wheels, undercarriage, and roof damage
  • Damage caused by prohibited use such as off-road driving or driving under the influence
  • Incidents involving drivers not listed on the hire agreement

If you are unsure what is included in your rate, check the details section of your booking confirmation before pickup. Optional extras such as personal accident insurance or personal effects cover can be added at the Florida hire counter.

Can I pick up my SUV in Florida earlier than the scheduled time?

Yes, early pickup for your Florida SUV hire is sometimes possible, but it is not guaranteed and depends on vehicle availability and the specific hire counter's policies at the time of arrival.

At major Florida airports such as Orlando International (MCO) and Miami International (MIA), early pickup may be accommodated in the following way:

  • Up to 1 hour early: often allowed if your licence, credit card, and documents are in order and a suitable SUV is ready
  • 1 to 3 hours early: may trigger re-pricing based on the hire company's 24-hour billing cycle
  • More than 3 hours early: higher risk of re-pricing or the counter being unable to accommodate the change

If the hire is re-priced due to early pickup, the total cost of your Florida SUV hire may change. Always ask the agent to confirm the final price in writing on the hire agreement before signing, so there are no surprises.

Early pickup does not affect your scheduled return time unless you also modify the drop-off. If you need to change both pickup and return times, contact support before arriving at the Florida counter to understand how the change may affect your rate.

Can I hire an SUV in Florida and return it in a different city?

Yes, one-way SUV hires in Florida are available, allowing you to pick up in one city and return in another, but a drop-off fee may apply depending on the route.

How the drop-off fee works for Florida SUV hires:

  • The fee is route-specific and varies by hire brand, vehicle class, distance, and season
  • Larger SUV classes may carry higher repositioning fees than compact or intermediate SUVs
  • Some Florida routes between major airports, such as Miami International (MIA) and Orlando International (MCO), may not incur a drop-off fee due to the high volume of fleet movement between those locations. This is an example only and not a guarantee
  • Cross-state one-way hires are generally permitted but typically carry a drop-off fee

The drop-off fee, if applicable to your Florida SUV hire, will be shown during the booking process under the section labelled to pay at destination. It will also appear on your booking confirmation. This fee cannot be prepaid and is payable at the hire desk.

If you need to change your return location after booking, contact support before your pickup date. Mid-hire route changes must be approved by the partner location and may increase the fee or affect availability for your SUV class.

How do I return my SUV in Florida at an airport?

Returning your SUV in Florida at an airport is straightforward, but the exact process varies by airport. Most major Florida airports use consolidated Rental Car Centres (RCC) where all brands share a single return facility.

Key return details by airport:

  • Miami International (MIA): follow hire car return signs from the highway. The Rental Car Centre is connected to the terminal via the MIA Mover automated train. Return the SUV at the RCC, then take the train back to your terminal
  • Orlando International (MCO): return the SUV on Level 1 of Terminal A or B. No shuttle is needed as the return area is directly accessible from the road
  • Fort Lauderdale-Hollywood International (FLL): the consolidated hire car centre is served by a shuttle from the terminals

General steps for returning your Florida SUV hire:

  • Refuel the SUV within approximately 10 miles of the return location to comply with the Full-to-Full fuel policy
  • Follow airport signage for hire car returns as you exit the highway
  • Return the SUV to the correct brand's bay within the facility and wait for the agent to inspect the vehicle
  • For after-hours returns, use the key drop box at the hire car centre and keep a photo of the fuel gauge and odometer
  • Request or save your final receipt, as you may need it to claim Tolls Cashback for your Florida SUV hire
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Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo