SUV Hire
in Tampa

Hola Car Rentals is the only premium partner of the top car hire brands operating in Tampa, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Tampa.

No. With Hola Car Rentals, all costs and charges for your booking in Tampa are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Tampa charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

After landing at Tampa International Airport (TPA), follow these steps to reach your SUV hire counter at the Consolidated Rental Car Centre (CONRAC).

• After collecting your bags on the first floor of the main terminal, follow signs for Ground Transportation and Rental Cars to the SkyConnect access points.
• Board the free SkyConnect automated train, which takes you directly to the CONRAC in a short ride.
• At the CONRAC, locate your hire brand's counter. Major partners such as National, Alamo, Enterprise, Hertz, Dollar, and Thrifty all have counters inside the building. Some brands group together in the same area of the facility.
• Complete your paperwork at the counter or use a self-service kiosk if your brand offers one, then follow signs to the attached garage to collect your SUV.
• If your booking is with an off-site operator, follow signs to Remote Curbside pickup in the terminal and wait for the company shuttle to take you to their location.

Plan extra time during peak periods such as weekends and holidays, as counter queues and baggage claim can add to your total pickup time in Tampa.

Returning your SUV at Tampa International Airport (TPA) is straightforward when you follow the signs.

• Drive to the CONRAC and follow the Rental Car Return lane signs for your specific brand. Staff will meet you in the garage to check mileage and fuel level and close your contract.
• Once the return is processed, take the SkyConnect train from the CONRAC back to the main terminal to reach your departure gate.
• If you rented from an off-site operator, their shuttle will handle the return from the Remote Curbside area.

Before returning your Tampa SUV, refuel within roughly 10 miles of the airport so the tank reads full at drop-off. Under the standard Full-to-Full fuel policy, returning below the recorded starting level may result in a refuelling charge plus an administrative service fee billed at the partner's rate, which is typically higher than pump prices. Keep your fuel receipt as proof in case of any dispute.

Yes, Tampa has active toll roads that SUV renters will likely encounter, and almost all of them are cashless.

The main toll road in the Tampa area is the Selmon Expressway, along with other regional expressways. Estimated daily toll costs for a Tampa SUV hire typically range from US$3 to US$10 depending on your route and how frequently you use toll roads.

Florida's toll system operates primarily through SunPass and E-PASS transponders, as well as Toll-by-Plate (also called Pay-By-Plate), which photographs your licence plate and bills the hire company, who then passes the charge to you with added administrative fees.

Your Tampa SUV hire vehicle will already include an electronic toll device or plate-based billing system. At the counter you have two options:

• Purchase an unlimited toll package (approximately US$11 to US$15 per day in Florida, depending on the partner) to cover all tolls during your hire.
• Decline the package and pay per use. In this case, the hire company charges the actual toll amount plus daily or administrative processing fees, which can appear on your card days or weeks after you return the SUV.

If you plan to use your own visitor toll pass, inform the counter agent so they can deactivate the vehicle's default device and avoid duplicate charges.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Tampa SUV hire.

Given that Tampa toll roads such as the Selmon Expressway and regional expressways are almost entirely cashless, toll charges are common and this benefit can offset a meaningful portion of those costs.

To claim your cashback after returning your Tampa SUV:

• Email [email protected] within 30 days of vehicle return. Claims submitted after 30 days are not accepted.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals reservation confirmation, the hire agreement signed at pickup, and a receipt or statement showing the toll charges paid (toll provider invoice, final hire invoice with itemised toll line, or transponder statement).
• Include your full name, travel dates, last 4 digits of the card used for the booking, and a contact email or phone number.

Refunds are issued to the original payment method used for your reservation and typically process within 7 to 10 business days after approval. The reimbursement is the lesser of the actual tolls paid or 5% of your booking total.

To collect your SUV at a Tampa hire counter, you must bring all of the following physical documents. Digital copies are not accepted.

• Your original, unexpired driver's licence in the main driver's name.
• A major credit card (not debit or prepaid) with the driver's name printed on the card, used for the security authorisation hold.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher if required by your partner brand.
• Round-trip flight or cruise tickets (required for visitors travelling internationally).

If your driver's licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Roman alphabet, an IDP is recommended but not strictly required for your Tampa SUV pickup.

Obtain your IDP in your home country before travelling, as US issuers such as AAA do not issue IDPs to non-US licence holders. The IDP is a translation only and is invalid without your original licence.

You must present a physical major credit card in the main driver's name, with the driver's name printed on the card, at the Tampa hire counter. Debit cards, prepaid cards, virtual cards, and digital wallets such as Apple Pay or Google Pay are not accepted for the security authorisation hold.

For a Tampa SUV hire, the typical security hold in the United States is approximately US$300 to US$400, though the exact amount varies by hire brand, vehicle class, and location. Premium or larger SUV categories may carry a higher hold.

Key things to prepare before your Tampa pickup:

• Confirm your card has enough available credit to cover the hold plus any expected charges.
• Notify your bank of your travel dates to prevent fraud blocks on an in-person authorisation.
• Bring a backup credit card in your name in case your primary card is declined.

The hold is a temporary authorisation, not a charge. After you return the SUV and the contract closes, the hold is released. Your bank or card issuer controls how quickly the credit reappears, which can take up to 15 business days.

Yes, drivers aged 21 to 24 can hire in Tampa, but a young-renter surcharge applies and most full-size or premium SUV categories are restricted to drivers aged 25 and older.

Florida is not one of the states (New York and Michigan) that require hire companies to serve drivers as young as 18, so the standard US minimum of 21 applies for young renters in Tampa, with 25 being the threshold to avoid the daily surcharge.

If you are 21 to 24 and want to hire an SUV in Tampa, keep these points in mind:

• You will pay a daily young-renter surcharge on top of the base rate. The amount varies by partner brand.
• Most partners restrict Full Size SUV, Premium SUV, and similar categories to drivers 25 and older. Compact SUV and Intermediate SUV classes are typically the largest SUV categories available to under-25 renters.
• A major credit card in your name is still required for the deposit hold.
• If you are from Latin America or the Caribbean and your booking is fulfilled by Avis or Budget, the young-renter fee may be waived for eligible vehicle categories when the waiver is explicitly shown on your confirmation.

Always check your booking confirmation for the exact surcharge amount and vehicle class restrictions that apply to your Tampa SUV reservation.

Whether Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) is included in your Tampa SUV hire depends on the rate plan you selected at booking. Check your confirmation to see if CDW or LDW is listed under your coverage details.

CDW and LDW reduce your financial liability for damage to the hire SUV caused by a collision, theft, or vandalism, up to the limits stated in the hire agreement. A deductible may still apply unless your confirmation explicitly shows zero excess.

Important things to know about CDW for your Tampa SUV:

• CDW and LDW do not cover third-party liability, meaning injuries or property damage you cause to other people or vehicles. You need separate LIS or SLI coverage for that.
• Common exclusions include tyres, undercarriage, roof damage, keys, and incidents involving prohibited use such as off-road driving or driving under the influence.
• All drivers must be listed on the hire agreement for coverage to apply. Unnamed drivers are not covered.
• If an incident occurs during your Tampa hire, report it to the partner brand immediately using the number on your hire agreement and gather photos, location details, and any police report number.

Review the full terms and conditions in your hire agreement at the Tampa counter before driving away.

Yes, most bookings include travel assistance through Terrawind Global Protection, which can be valuable if you experience an emergency during your Tampa SUV hire, such as a medical situation or a flight cancellation before or after your trip.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

This benefit is available to non-North American customers only. Residents of the United States and Canada do not qualify for this travel assistance coverage.

If you need to use the assistance during your Tampa SUV hire, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name, Hola Car Rentals confirmation number, current location, and a brief description of the situation ready when you call. Follow the coordinator's instructions and keep all receipts and reports for any reimbursement claim. Check your booking confirmation for the exact coverage limits and conditions that apply to your reservation.

Yes, you can add an additional driver to your Tampa SUV hire, either at no cost if your rate includes it or for a daily fee paid at the counter if it does not.

Check your booking confirmation for the line that reads Additional driver free of charge. If it appears, the first extra driver is covered. If it does not appear, the daily fees by partner brand are approximately:

• Avis, Budget, and Payless: US$13 per rental day, capped at US$65 plus taxes.
• Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189 plus taxes.
• Alamo, National, and Enterprise: US$15 per day plus taxes.

Requirements for adding a driver to your Tampa SUV agreement:

• The additional driver must be physically present at the Tampa counter at pickup.
• They must present a valid driver's licence and any required ID documents, including an IDP if their licence uses a non-Latin alphabet.
• They must meet the minimum age requirements. For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old.
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the agreement are covered by protections such as CDW and LDW. Anyone who drives the Tampa SUV without being named on the contract may void those coverages.

The standard fuel policy for Tampa SUV hires is Full-to-Full. You receive the SUV with a full tank and must return it full to avoid additional charges.

At pickup, verify the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the Tampa counter.

When returning your Tampa SUV:

• Refuel within approximately 10 miles of the Tampa International Airport CONRAC so the gauge does not drop below full before you arrive.
• Keep your fuel receipt showing the date, time, and station address as proof of a full tank.
• Show the gauge reading to the agent at drop-off.

If you return the SUV below the recorded starting level, the partner brand may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices, plus an administrative service fee. These charges are separate from the security deposit hold.

Some Tampa counter locations may offer a Prepaid Fuel option at pickup. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually the better value for most renters.

Yes, one-way SUV hires from Tampa to a different city are generally available, but a drop-off fee may apply depending on your route, the partner brand, and the vehicle class.

The drop-off fee is route-specific and is shown during the booking process under the To pay at destination section on the rate details page. It is not included in any rate plan and cannot be prepaid. Common patterns to expect:

• Tampa to another city in Florida or a nearby state: a drop-off fee typically applies and varies by distance and SUV class.
• Tampa to a very close location in the same metro area: sometimes no fee applies, but always confirm during checkout.
• Long-distance or cross-country one-ways: fees are usually higher, and some routes may not be permitted depending on the partner.

Larger SUV categories can carry higher repositioning fees than smaller vehicle classes, so check the details page carefully before confirming your Tampa one-way booking.

If you need to change your drop-off location after booking, contact support as soon as possible. Mid-rental route changes must be approved by the partner location and may increase the fee or affect availability. Any fee that was not disclosed on your original confirmation may be eligible for review under No Extra Charges© Coverage.

Yes, in most cases you can drive your Tampa SUV hire across state lines within the continental United States, but you must confirm this is permitted under your specific hire agreement before leaving Florida.

Key points to check before driving your Tampa SUV out of state:

• Review your hire agreement at the Tampa counter for any geographic restrictions. Some partner brands or vehicle classes may limit travel to specific states or regions.
• Cross-border travel to Mexico or Canada is generally restricted or requires advance written authorisation from the hire partner. Driving a Tampa SUV across an international border without permission can void your CDW, LDW, and liability coverages.
• If your rate includes LIS or SLI third-party liability cover, confirm that it remains valid in the states you plan to visit.
• One-way trips that end in a different state are treated as drop-off hires and may incur a separate drop-off fee, which would be shown on your confirmation under To pay at destination.

If you are unsure whether your Tampa SUV booking allows travel to a specific state, ask the counter agent to confirm the permitted territory before signing the hire agreement. Driving outside the authorised area can result in additional charges and loss of cover protections.