Minivan Rental
in Downtown Miami

Hola Car Rentals is the only premium partner of the top car rental brands operating in Downtown Miami, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting a minivan:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected minivan rental experience and peace of mind throughout your trip in Downtown Miami.

No. With Hola Car Rentals, all costs and charges for your minivan booking in Downtown Miami are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting a minivan or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Downtown Miami charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Downtown Miami has several rental counters clustered near SE 2nd Street, so no airport shuttle is needed if you are already in the city.

• Budget: 93 SE 2nd St, Miami, FL 33131
• Avis: 99 SE 2nd St (at SE 1st Ave), Miami, FL 33131
• Sixt: 100 Chopin Plaza (Miami InterContinental Hotel), FL 33131, reachable via Metromover to Bayfront Park
• Enterprise: 1717 N Bayshore Dr, Suite 120 (DoubleTree Grand Hotel), FL 33132

These Downtown Miami branches are street-level counters. Simply arrive at the address on your booking confirmation, present your documents, and collect your minivan directly at the desk. No shuttle or train is required, unlike the Miami International Airport Rental Car Center process.

Downtown Miami rental counters generally operate on more limited hours than airport locations, so plan your minivan pickup accordingly.

• Monday to Friday: approximately 8:00 AM to 6:00 PM
• Saturday: approximately 8:00 AM to 4:00 PM
• Sunday: approximately 9:00 AM to 2:00 PM

Hours can vary by brand and may change on public holidays. Always confirm the exact hours on your booking confirmation before arriving to collect your minivan in Downtown Miami. After-hours pickup is generally not available at city-center branches, so if your arrival is late in the evening, consider whether an airport location with extended hours better suits your schedule.

To collect your minivan in Downtown Miami, bring all of the following physical documents to the counter.

• Valid driver's license (original, unexpired, physical card)
• International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original license
• Passport or valid government photo ID
• Major credit card in the main driver's name, with the name printed on the card, for the security deposit hold
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from abroad)

All documents must be physical. Digital copies are not accepted at Downtown Miami rental counters. Debit and prepaid cards are not accepted for the security deposit. If your license is in English or issued by an EU/EEA country, an IDP is not mandatory, though it is recommended.

Florida's toll roads are almost entirely cashless, and this applies to all routes you are likely to drive from Downtown Miami. Roads such as the Florida Turnpike and I-95 Express use electronic gantries that read a transponder or photograph your license plate via Toll-by-Plate.

Your minivan rental will already include an electronic toll device. At the Downtown Miami counter you can choose between two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$15 per day, covering all tolls during your rental
• Pay-per-use: the rental company charges each toll plus an administrative processing fee, billed to your credit card, sometimes days or weeks after you return the minivan

If you prefer to use your own Florida visitor toll pass, inform the counter agent so they can deactivate the vehicle's default device and avoid duplicate charges. Estimated daily toll costs around Downtown Miami range from approximately US$5 to US$20 depending on your route.

All Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid. See FAQ below for details on how to claim.

Yes, there is a minimum age requirement, and minivans in Downtown Miami fall into a restricted vehicle class that generally requires the main driver to be at least 25 years old.

Drivers aged 21 to 24 are subject to a daily young-renter surcharge and are typically not permitted to rent a minivan. The minivan class is explicitly listed among the restricted categories (alongside vans, convertibles, luxury, and premium vehicles) that most rental partners reserve for drivers 25 and older.

If you are between 21 and 24 and need a large vehicle for your group in Downtown Miami, contact customer service before booking to confirm availability and applicable fees. Drivers under 21 cannot rent in Florida outside of New York and Michigan exceptions, which do not apply here.

All standard requirements still apply regardless of age: a valid driver's license, a major credit card in the main driver's name for the deposit, and the required documents listed in the documents FAQ above.

When you pick up your minivan in Downtown Miami, the rental partner will place a temporary authorization hold on your credit card. This is not a charge; it reduces your available credit until the bank releases it after you return the vehicle.

For standard rentals in the United States, typical holds range from approximately US$300 to US$400. For a larger vehicle class such as a minivan, the hold may be higher depending on the brand, location, and season.

• Only a major credit card in the main driver's name, with the name printed on the card, is accepted for the deposit
• Debit cards and prepaid cards are not accepted
• Virtual or digital-only card numbers are not accepted at the counter

After you return the minivan in Downtown Miami, the hold is released. Your bank controls how quickly it reappears on your available credit, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your minivan rental in Downtown Miami.

Florida's cashless toll roads, including the Florida Turnpike and I-95 Express lanes commonly used around Downtown Miami, qualify for this benefit. Here is how to claim:

• Email [email protected] within 30 days of returning your minivan
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a toll invoice or statement showing charges paid

Example: if your Downtown Miami minivan booking totals US$600, the maximum cashback is US$30. If you paid US$18 in tolls, you receive US$18 back. If you paid US$50, you receive the US$30 cap. Refunds are issued to your original payment method within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

The standard fuel policy for your minivan rental in Downtown Miami is Full-to-Full. You receive the minivan with a full tank and must return it full to avoid charges.

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the Downtown Miami return location before dropping off the minivan
• Keep your final fuel receipt as proof in case of a dispute

If you return the minivan below the recorded starting level, the rental partner may charge a fuel shortfall at their own refueling rate, which is typically higher than pump price, plus an administrative service fee. If the minivan was not full at pickup, ask the agent to note the exact level on the agreement and return it at that same level. For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge.

Yes, you can add an additional driver to your minivan rental in Downtown Miami, either at no cost if your rate includes it or for a daily fee paid at the counter.

When the fee applies, typical rates are:

• Avis, Budget, Payless: US$13 per rental day, capped at US$65
• Hertz, Thrifty, Dollar: US$13.50 per rental day, capped at US$189
• Alamo, National, Enterprise: US$15 per day

The additional driver must be present at the Downtown Miami counter at pickup with a valid driver's license and any required IDP. Both the main driver and the additional driver must sign the rental agreement. Only drivers listed on the agreement are covered by the minivan's insurance protections. For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old. Check your booking confirmation to see whether an additional driver is already included in your rate before arriving at the counter.

Coverage depends on the rate plan you selected for your Downtown Miami minivan rental. Most Hola Car Rentals rate plans include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the minivan from a collision, theft, or vandalism, subject to any applicable deductible.

CDW/LDW does not cover:

• Damage or injury you cause to third parties (other vehicles, people, property)
• Tires, undercarriage, roof, or keys unless explicitly included
• Incidents involving unauthorized drivers or prohibited use such as off-road driving

For third-party liability protection while driving your minivan around Downtown Miami, you can add Liability Insurance Supplementary (LIS/ALI/SLI) to your booking. Some U.S. states require a minimum level of third-party liability, but not all do. Check your booking confirmation for the exact coverages included and any deductible that applies. At the Downtown Miami counter, review the rental agreement to confirm all coverages are active before driving away.

Downtown Miami has several driving characteristics that can catch first-time visitors off guard, especially when navigating a larger vehicle like a minivan.

• One-way street grid: Downtown Miami uses a dense one-way system around Biscayne Boulevard and port-adjacent routes. Minivans require more space to maneuver through tight turns and narrow lanes
• Pedestrian and cyclist enforcement: yielding to pedestrians and cyclists is strictly enforced throughout Downtown Miami
• Tow-away zones: late-night street-sweeping and valet zones operate 24/7 in many blocks. Ignoring posted tow-away signs results in immediate towing, which is common in Miami's residential-commercial mix
• Causeway checkpoints: the MacArthur and Julia Tuttle causeways have license-plate-reader checkpoints during major events, which can cause unexpected delays
• Unattended engine prohibition: leaving your minivan running unattended is prohibited and carries fines
• Speed limits: residential streets are typically 25 to 30 mph and urban corridors 35 to 45 mph

Florida has no congestion charges or emissions zones, so there are no city-center driving fees beyond standard tolls when operating your minivan in Downtown Miami.

Yes, one-way minivan rentals from Downtown Miami to a different city are possible with most partner brands, but a drop-off fee may apply depending on your route.

How the fee works:

• Same-city routes (for example, Downtown Miami to Miami International Airport) often carry no drop-off fee
• Routes between different cities or regions typically include a drop-off fee that varies by distance, vehicle class, and rental partner
• Cross-border one-ways (for example, from Downtown Miami to another country) are often restricted or carry significantly higher fees

The drop-off fee for your minivan rental is shown during the booking process under the section labeled as charges due at the destination. It cannot be prepaid and is paid at the Downtown Miami counter or the return location. If a fee was not disclosed during booking but is added at the counter, keep all paperwork and contact support, as No Extra Charges© Coverage may apply. Always confirm the return location and any associated fees before finalizing your minivan reservation.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this applies to minivan rentals in Downtown Miami as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

For eligible renters, the coverage typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of a road accident, which is particularly relevant on Downtown Miami's busy causeways and urban expressways
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your minivan rental in Downtown Miami, contact Terrawind 24/7:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW/LDW for vehicle damage or LIS/ALI/SLI for third-party liability. Check your booking confirmation for the exact terms applicable to your minivan rental.