Hertz Car Hire
in Mobile

Hola Car Rentals is the only premium partner of the top car hire brands operating in Mobile, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Mobile.

No. With Hola Car Rentals, all costs and charges for your booking in Mobile are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Mobile charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Mobile Regional Airport (MOB) is located inside the terminal building at 8400 Airport Blvd. After you collect your bags, exit through the terminal and turn right to find the Hertz hire desk.

From there, a complimentary shuttle runs to the Hertz garage approximately every 10 to 15 minutes, so you do not need to walk to the vehicle lot. The Mobile airport Hertz location operates daily from 7:00 AM to 11:30 PM, which covers most arriving flights including late-evening arrivals.

If you are picking up at one of the off-airport Hertz branches in Mobile, such as 1107 E Interstate 65 Service Road South or 312 Schillinger Road, note that those branches operate Monday through Friday 8:00 AM to 5:00 PM only, with the I-65 location also open Saturday 9:00 AM to 12:00 PM. For most travellers arriving by air, the airport Hertz counter is the most convenient option given its extended hours and broader vehicle selection.

To collect your Hertz hire in Mobile, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Roman alphabet, an IDP is recommended but not strictly required at the Hertz counter in Mobile.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted. Debit and prepaid cards are not accepted for the authorisation hold.

Yes, a major credit card is required to hire from Hertz in Mobile. The card must be in the main driver’s name with the driver’s name physically printed on the card, and it must have sufficient available credit to cover the authorisation hold.

For a standard vehicle at a Hertz location in the United States, the typical hold is around US$300 to US$400, though the exact amount is set by the Hertz desk and may vary by vehicle class or hire duration. This hold temporarily reduces your available credit but is released after you return the vehicle.

• Debit cards are not accepted for the deposit hold
• Prepaid or virtual cards are not accepted
• The card must belong to the main driver, not a third party

Even if you prepaid your booking in full, you must still present a physical credit card at the Hertz counter in Mobile at pickup. Bringing a backup credit card is always a good idea in case your primary card is declined.

Alabama uses its own toll system called the Alabama Freedom Pass, which is separate from National programmes like E-ZPass or SunPass. If you drive on toll roads during your Hertz hire in Mobile, there are a few things to know.

Alabama toll costs for standard 2-axle vehicles include:

• Montgomery Expressway Bridge: US$1.50
• Tuscaloosa Bypass: US$1.50
• Emerald Mountain Expressway: US$1.75
• Foley Beach Express Toll Bridge: US$2.75

Unlike some states, Alabama toll booths still accept cash and credit or debit cards, so you are not forced into a cashless-only system. However, your Hertz vehicle may come equipped with an electronic toll device. At the counter in Mobile you can choose to enrol in an unlimited toll package, typically priced between US$11 and US$25 per day, or pay per use with actual toll charges plus administrative processing fees billed after the hire.

If you opt out of the Hertz toll programme and pay tolls manually, inform the counter agent so the vehicle's device can be noted accordingly to avoid duplicate charges.

The minimum age to hire from Hertz in Mobile, Alabama without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-hirer surcharge on top of the base hire rate.

Alabama is not one of the states (like New York or Michigan) that legally requires hire companies to serve drivers under 21, so the minimum age at the Hertz counter in Mobile is 21 for most vehicle classes.

Additional restrictions for under-25 renters at Hertz in Mobile include:

• Most premium, luxury, full-size SUV, minivan, and convertible classes are restricted to drivers 25 and older
• Economy, compact, and intermediate vehicles are generally available to younger renters
• The young-hirer surcharge at Hertz is approximately US$13.50 per hire day, with a maximum cap of US$189 per hire period

All standard requirements still apply regardless of age: a valid driver’s licence, a major credit card in the driver’s name, and any required International Driving Permit.

Yes, Hola Car Rentals includes Tolls Cashback on all bookings, including your Hertz hire in Mobile. You can get back up to 5% of your total booking value for tolls paid during the hire period.

Alabama has several toll roads you may encounter, including the Foley Beach Express Toll Bridge at US$2.75 and the Montgomery Expressway Bridge at US$1.50. Any tolls you pay on these roads during your Hertz hire in Mobile are eligible for the cashback claim.

To claim your refund:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - followed by your reservation confirmation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid

The refund is processed to the same payment method used for your booking and typically arrives within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts from your Mobile trip.

Hertz hires in Mobile follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Mobile location.

When returning your Hertz vehicle in Mobile:

• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• Show the full gauge to the agent at return

If you return the vehicle below the recorded starting level, Hertz may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee. Some Hertz counter locations in Mobile may offer an optional prepaid fuel plan; if you accept it, any unused fuel is generally non-refundable.

Yes, you can add an additional driver to your Hertz hire in Mobile, either as an included benefit depending on your rate or by paying a fee at the counter.

When the additional driver is not included in your rate, Hertz charges approximately US$13.50 per hire day, with a maximum cap of US$189 per hire period. Check your booking confirmation to see whether your rate already includes one free additional driver.

Requirements for adding a driver at the Hertz counter in Mobile:

• The additional driver must be physically present at pickup
• They must present a valid driver’s licence and any required International Driving Permit
• They must meet the minimum age requirement (21 to 24 with a surcharge, 25 and older without)
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Hertz hire agreement in Mobile are covered by the vehicle's protections such as CDW/LDW and liability cover. Anyone who drives without being named on the contract may void those protections entirely.

Most Hola Car Rentals bookings, including those for Hertz in Mobile, include travel assistance coverage provided by Terrawind Global Protection. This benefit is designed for situations such as a medical emergency on the road, a breakdown far from the city, or a flight cancellation affecting your trip to or from Mobile.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance coverage, regardless of whether they are hiring from Hertz in Mobile or elsewhere. Pre-existing medical conditions are also excluded. This coverage does not replace CDW/LDW for vehicle damage or third-party liability insurance.

The insurance included in your Hertz hire in Mobile depends on the rate plan you selected. It is important to review your booking confirmation carefully before arriving at the Hertz counter.

Common coverages available for Hertz hires in Mobile include:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire vehicle from a collision, theft, or vandalism, subject to any applicable excess
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving; some U.S. states require a minimum level but not all do

CDW/LDW does not cover damage to other vehicles or injuries to third parties. LIS/ALI/SLI does not cover damage to the Hertz vehicle itself. These two coverages complement each other and are typically purchased together for full protection.

Neither coverage includes your personal belongings (covered by Personal Effects Coverage) or your own injuries (covered by Personal Accident Insurance). Always confirm what is listed on your Hola Car Rentals confirmation and verify the same items appear on the Hertz hire agreement in Mobile before signing.

Yes, one-way hires are possible with Hertz in Mobile, but a drop-off fee may apply depending on your return location.

The drop-off fee is route-specific and varies by the cities involved, the vehicle class, and the hire dates. You will see this fee listed under the "To pay at destination" section during the booking process on the Hola Car Rentals website. It is not included in the prepaid rate and cannot be covered by No Extra Charges© Coverage unless it was not disclosed at the time of booking.

General patterns for one-way hires from Mobile:

• Returning to another location within the same city or metro area often carries no drop-off fee
• Returning to a different Alabama city or a neighbouring state typically incurs a drop-off fee
• Cross-country or remote returns may carry higher fees or may not be permitted for certain vehicle classes

If you need to change your return location after booking your Hertz hire in Mobile, contact support before the pickup date, as mid-hire route changes must be approved by the partner and may increase the fee or affect availability.

If your flight is delayed and you arrive later than your scheduled Hertz pickup time in Mobile, the Hertz counter at Mobile Regional Airport will generally hold your reservation for up to 24 hours from the original pickup time, provided you arrive during operating hours (7:00 AM to 11:30 PM daily at the airport location).

Key points to keep in mind:

• If your delay is less than 24 hours, your Hertz booking in Mobile should still be honoured when you arrive
• If your delay exceeds 24 hours, contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or email [email protected] as soon as possible
• Arriving outside the Hertz counter's operating hours in Mobile may mean no agent is available, so plan accordingly if your flight lands after 11:30 PM

Off-airport Hertz locations in Mobile, such as the I-65 Service Road South branch, close at 5:00 PM on weekdays and at noon on Saturdays, leaving very little flexibility for late arrivals. The airport Hertz location is the safest choice for travellers with uncertain arrival times.

An International Driving Permit (IDP) is not always mandatory for a Hertz hire in Mobile, but whether you need one depends on your licence.

The rules for hiring from Hertz in Mobile are:

• If your licence is in English or uses a Latin (Roman) alphabet, an IDP is recommended but not strictly required
• If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic (Russian), an IDP is mandatory alongside your original licence
• An IDP is a translation document only and is never valid on its own; you must carry both your original licence and the IDP

If you think you may need an IDP for your Hertz hire in Mobile, obtain it in your home country before travelling. In the United States, organisations like AAA issue IDPs only to holders of U.S. licences, so foreign visitors cannot get one after arriving.

All documents presented at the Hertz counter in Mobile must be physical originals. Digital copies are not accepted. If your name on the licence does not match your passport or credit card, this can also cause issues at pickup, so verify all documents match before your trip.