VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Enterprise in Regina include that other companies don't offer?
Hola Car Rentals is a premium partner of the leading car rental companies in Regina, including Enterprise, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:
- Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
- Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
- Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All at no additional cost, ensuring a unique Enterprise rental experience with complete protection and peace of mind during your trip in Regina.
Will I face unexpected charges at the Enterprise counter in Regina when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Enterprise booking in Regina are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Enterprise counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Enterprise counter in Regina charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Enterprise to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Enterprise counter at Regina International Airport?
The Enterprise counter at Regina International Airport (YQR) is located on the first floor of the consolidated Rental Car Facility, directly across from baggage claim. From the terminal, it is approximately a 10-minute walk, crossing the street from the main terminal building.
Shuttle service is available between the terminal and the Enterprise rental facility, which is useful if you have heavy luggage or prefer not to walk. Once at the facility, proceed to the Enterprise counter to present your documents, sign the rental agreement, and collect your keys.
The Enterprise airport counter at Regina is open daily from 8:00 AM to 11:59 PM, making it accessible for most flight arrivals, including late-evening ones. Plan for approximately 20 to 45 minutes from baggage claim to driving away, depending on queue length at the counter.
What are the hours for the Enterprise downtown Regina location on Scarth Street?
Enterprise operates a downtown Regina branch at 1100 Scarth Street with hours that differ significantly from the airport location. The Scarth Street branch is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 9:00 AM to 2:00 PM.
By contrast, the Enterprise counter at Regina International Airport (YQR) is open daily from 8:00 AM to 11:59 PM, making it the better option for late arrivals or early-morning departures.
If you plan to pick up your Enterprise rental at the downtown Regina location, keep in mind there is no shuttle service from the airport to Scarth Street. You would need to arrange your own transportation to the branch, such as a taxi or rideshare, before the branch closes. For weekend or evening pickups, the airport location is the more practical choice in Regina.
Are there toll roads to worry about when renting an Enterprise car in Regina?
No, there are no toll roads in Regina or anywhere in Saskatchewan. You will not encounter any toll booths, cashless toll lanes, electronic transponders, or congestion charges while driving your Enterprise rental in and around Regina.
This means there is no need to enroll in a toll program, purchase a transponder package at the Enterprise counter, or worry about post-rental toll invoices for driving within the province. Saskatchewan has no equivalent to systems like Ontario's 407 ETR or U.S. toll networks.
If your travel plans take you beyond Saskatchewan into provinces or U.S. states that do have tolls, those charges would apply in those regions. In that case, the Hola Car Rentals Tolls Cashback benefit can reimburse you up to 5% of your total booking value for tolls paid during your Enterprise rental. To claim, email [email protected] within 30 days of returning the vehicle, attaching your rental agreement and toll receipts.
What documents do I need to pick up my Enterprise rental car in Regina?
To pick up your Enterprise rental in Regina, you must bring the following physical documents:
- A valid, unexpired driver's license with your photograph. Digital licenses are not accepted, and the license must be valid for the entire rental period.
- A major credit card in the main driver's name, with the driver's name printed on the physical card, for the security deposit hold.
- Your passport or a valid government-issued photo ID.
- Your booking confirmation or printed voucher.
If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original license. The IDP is a translation only and cannot be used without the original license.
Visitors arriving by air at Regina International Airport should also carry their round-trip flight tickets. All documents presented at the Enterprise counter in Regina must be physical originals. Digital copies on a phone or tablet are not accepted.
Is there a young driver surcharge for Enterprise rentals in Regina?
Yes, Enterprise applies a young driver surcharge in Regina for renters between the ages of 21 and 24. The surcharge is US$20 per day, in addition to the base rental rate.
Drivers in this age range at the Regina Enterprise locations are permitted to rent the following vehicle classes:
- Economy through Full Size cars
- Cargo vans and Minivans
- Pickup Trucks
- Compact, Small, and Standard SUVs with seating for up to 5 passengers
Drivers under 21 years of age are generally not permitted to rent from Enterprise in Regina. If you are 25 or older, no young driver surcharge applies.
If you plan to add an additional driver to your Enterprise rental in Regina who is between 21 and 24, the surcharge applies to that driver as well. The additional driver must be present at the counter at pickup with a valid driver's license to be added to the rental agreement.
How does the security deposit work for Enterprise car rentals in Regina?
When you pick up your Enterprise rental in Regina, the counter will place a temporary authorization hold on your credit card. This is not a charge but reduces your available credit until the rental is closed and the hold is released.
For rentals in Canada, typical holds range from CAD 300 to CAD 500, though some Enterprise locations may authorize up to approximately CAD 750 depending on the vehicle class and rental duration. The exact amount is set by the Enterprise desk in Regina at the time of pickup.
Important requirements for the deposit at the Regina Enterprise counter:
- The credit card must be a major credit card (not debit or prepaid) in the main driver's name, with the driver's name printed on the physical card.
- Digital wallets and virtual card numbers are not accepted for the deposit hold.
- You must have sufficient available credit to cover the hold plus any expected charges.
After you return the vehicle, Enterprise releases the hold. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 business days. Bring a backup credit card to Regina in case your primary card is declined.
What insurance coverage options does Enterprise offer in Regina?
Enterprise offers several coverage options at its Regina locations that you can review and accept or decline at the counter.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the rental vehicle from a collision, theft, or vandalism. At the Regina Enterprise airport branch, damage waiver coverage ranges from CAD 27.99 to CAD 31.99 per day. A deductible may still apply unless your plan states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.
Third-party liability coverage (LIS/ALI/SLI) protects you against bodily injury and property damage you may cause to others while driving. Under Canadian provincial law, every rental vehicle in Regina must carry a minimum level of third-party liability, which is included by default. You can purchase higher supplemental limits at the Enterprise counter if desired.
Additional optional products at the Regina Enterprise counter may include personal accident insurance and roadside assistance upgrades. Review each item carefully before signing the rental agreement, and decline anything not needed to avoid unexpected charges.
Can I add an additional driver to my Enterprise rental in Regina?
Yes, you can add an additional driver to your Enterprise rental in Regina, either as part of your rate or by paying a fee at the counter.
For Enterprise in Regina, the additional driver fee is US$15 per day when not included in your rate. Check your booking confirmation before arriving at the counter, as some Hola Car Rentals rates include one additional driver at no extra cost.
Requirements for adding an additional driver at the Enterprise counter in Regina:
- The additional driver must be present at pickup with a valid, unexpired driver's license.
- They must meet the minimum age requirement. Drivers aged 21 to 24 may be subject to the young driver surcharge of US$20 per day.
- If their license is not in English and uses a non-Latin alphabet, an International Driving Permit is also required.
- Both the main driver and the additional driver must sign the rental agreement.
Only drivers listed on the Enterprise rental agreement in Regina are covered by the vehicle's protections. Anyone who drives the car without being named on the contract may void coverage and result in additional charges.
What is the fuel policy for Enterprise car rentals in Regina?
Enterprise uses a Full-to-Full fuel policy at its Regina locations. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
At pickup, check the fuel gauge with the Enterprise agent in Regina and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.
When returning your Enterprise rental in Regina, refuel within approximately 15 km of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt as proof in case of any dispute.
If you return the vehicle below the recorded starting level, Enterprise may charge:
- A fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices.
- A refueling service or administrative fee.
For returns at the Regina International Airport location, ask the Enterprise agent at pickup about the nearest fuel stations to the return lot. Keeping your receipt with the station address and timestamp is the best way to protect yourself against any incorrect fuel charge.
Can I pick up my Enterprise car in Regina and return it in a different city?
Yes, one-way rentals are possible with Enterprise in Regina, but a drop-off fee may apply depending on the route and destination.
When booking a one-way rental from Regina, the drop-off fee is shown during the checkout process under the section labeled as charges due at the destination. This fee is set by Enterprise and varies based on the cities involved, the distance, the vehicle class, and the season. It cannot be prepaid and is paid directly to Enterprise at pickup or return.
Some common patterns to keep in mind for Enterprise one-way rentals from Regina:
- Returning to another Enterprise location within Saskatchewan may carry a lower fee than cross-provincial routes.
- Long-distance or cross-border one-ways (for example, Regina to a U.S. city) may be restricted or carry higher fees. Confirm cross-border permissions with Enterprise at the Regina counter before your trip.
- Changing your return location after booking may reprice the rental and recalculate the drop-off fee.
Always review your booking confirmation for the drop-off fee line before arriving at the Enterprise counter in Regina. If a fee appears at the counter that was not disclosed in your confirmation, keep all paperwork and contact support.
What unique road features in Regina should Enterprise renters know about?
Regina has a road layout that differs from many North American cities in ways that can catch first-time visitors off guard when driving an Enterprise rental.
Unlike most large cities, Regina prohibits one-way streets within city limits unless a traffic study proves they are more efficient than two-way alternatives. As a result, the city operates almost entirely on a two-way grid network. Visitors accustomed to urban one-way systems in cities like Toronto or Chicago should not expect to find them in Regina.
A second important feature is the distinction between the Regina Bypass and the Ring Road:
- The Regina Bypass is a 44.3 km, four-lane controlled-access highway forming a partial ring around the west, south, and east of the city. It handles through-traffic at 100 km/h with full interchanges and is the route for Highways 1 (Trans-Canada) and 11.
- The Ring Road is an older inner road that urban growth has turned into a high-traffic arterial with service roads and local access points. It is not a true bypass.
First-time Enterprise renters in Regina often confuse the two. If you are passing through the city or heading to the airport, use the Bypass rather than the Ring Road to avoid local traffic. Saskatchewan has no toll roads, so neither route carries any toll charges.
Does travel assistance cover Enterprise rental trips from Regina?
Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to Enterprise rentals departing from Regina as well. However, this benefit is available only to travelers who are not residents of Canada or the United States.
The travel assistance included with eligible bookings covers:
- Medical coverage for up to 5 passengers during the trip.
- Legal assistance in the event of a road accident.
- Compensation for luggage lost by the airline.
- Flight cancellation insurance.
For an Enterprise rental in Regina, this coverage is particularly relevant if you experience a medical emergency or a vehicle breakdown on a remote stretch of highway such as the Trans-Canada or the Regina Bypass, far from urban services.
To use the assistance, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. Always contact the assistance line before incurring medical expenses, as some reimbursements require prior authorization. Check your booking confirmation for the exact coverage limits and conditions that apply to your Regina rental.
How does the return process work for Enterprise rentals at Regina Airport?
Returning your Enterprise rental at Regina International Airport (YQR) is straightforward. Drive to the rental car return area at 5201 Regina Ave, following the facility signs for vehicle returns. An Enterprise agent will typically inspect the vehicle and close out your contract on the spot.
Before returning your Enterprise rental in Regina, complete these steps:
- Refuel within approximately 15 km of the airport to ensure the tank is full under the Full-to-Full policy. Keep your fuel receipt.
- Remove all personal belongings from the vehicle.
- Take a photo of the fuel gauge and odometer at the return lot as a record.
The Enterprise airport location in Regina is open daily until 11:59 PM, which accommodates most evening flight departures. If you are returning after hours, follow any key-drop instructions provided in your rental agreement, as after-hours procedures may differ.
After the vehicle is returned and the contract is closed, Enterprise releases the security deposit hold. Your bank controls when the credit reappears on your account, which can take up to 15 business days. Request a final receipt from the Enterprise agent in Regina before leaving the facility, and keep it in case any post-rental charges appear on your statement.
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