VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Dollar in Myrtle Beach include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Myrtle Beach, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Myrtle Beach.
Will I face unexpected charges at the Dollar counter in Myrtle Beach when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Myrtle Beach are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Myrtle Beach charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Dollar counter at Myrtle Beach Airport?
The Dollar counter at Myrtle Beach International Airport (MYR) is located inside the Rental Car Centre at 1100 Jetport Road, Myrtle Beach, SC 29577. The Rental Car Centre is a short walk from the terminal building, so no shuttle or train is needed to reach the Dollar desk.
Dollar operates at this single airport location in Myrtle Beach. There is no separate centre or city centre Dollar counter, so all pickups and returns are handled at the MYR facility.
The Dollar counter is open daily from 07:00 to 23:30, which means it stays open late enough to accommodate most evening arrivals into Myrtle Beach. If your flight lands close to closing time, plan to head directly to the Rental Car Centre upon arrival.
What are the Dollar counter hours at Myrtle Beach International Airport?
The Dollar hire counter at Myrtle Beach International Airport (MYR) is open daily from 07:00 to 23:30, seven days a week.
This schedule covers the vast majority of flight arrivals into Myrtle Beach. If your flight is delayed and you expect to arrive after 23:30, contact Dollar directly, as after-hours collection arrangements may not be available at this location.
Keep in mind that hire companies will generally hold your booking for up to 24 hours from the original pickup time if you are delayed. If your delay exceeds 24 hours, reach out to support as soon as possible to avoid losing your reservation.
What documents do I need to pick up a Dollar hire car in Myrtle Beach?
To pick up your Dollar hire car in Myrtle Beach, you must bring the following physical documents to the counter:
- A valid, original driver’s licence in the main driver’s name
- A major credit card with the driver’s name printed on the physical card, for the authorisation hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets (required for visitors travelling internationally)
If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence at the Dollar counter in Myrtle Beach.
All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted.
Are there toll roads near Myrtle Beach, and how does Dollar handle them?
Myrtle Beach itself does not sit on a major toll road, but if you drive inland towards Greenville during your Dollar hire, you may encounter the Southern Connector on Interstate 185, which is South Carolina’s primary toll road. It uses the PalPass (also called Palmetto Pass) electronic system, and tolls for a standard car range from approximately US$ 0.075 to US$ 3.00 for the full 16-mile stretch.
Most Dollar hire vehicles in Myrtle Beach come equipped with an electronic toll device. At the counter you can choose between:
- An unlimited toll package, typically priced between US$ 11 and US$ 25 per hire day, which lets you use electronic lanes without worrying about per-toll billing
- A pay-per-use arrangement, where Dollar charges you the actual toll amount plus an administrative fee per toll event, billed after the hire ends
If you drive through a cashless toll lane without enrolling in a programme, Dollar will bill the toll at the highest undiscounted rate plus processing fees, which can be significantly more expensive than enrolling upfront. Review the toll programme terms carefully before signing the hire agreement at the Myrtle Beach counter.
Does Dollar in Myrtle Beach charge a young driver fee for renters under 25?
Yes, Dollar in Myrtle Beach applies a young-driver surcharge for renters between the ages of 21 and 24. The standard Dollar fee is US$ 13.50 per hire day plus applicable taxes, with a maximum charge of US$ 189 plus taxes for the hire period.
Drivers must be at least 21 years old to hire from Dollar in Myrtle Beach. Renters aged 18 to 20 are not eligible at this location, as the New York and Michigan exceptions that allow 18-year-olds to hire do not apply in South Carolina.
Additionally, certain vehicle classes are restricted to drivers aged 25 and older, including full-size SUVs, premium, luxury, convertible, and minivan categories. If you are under 25, you will generally be limited to economy, compact, intermediate, and standard saloon or compact SUV classes at the Myrtle Beach Dollar counter.
Drivers aged 25 and over are not subject to any young-driver surcharge.
How does the Tolls Cashback benefit work for a Dollar hire in Myrtle Beach?
Every booking made through Hola Car Rentals, including Dollar hires in Myrtle Beach, includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire.
If you drive on the Southern Connector near Greenville or any other toll road during your Myrtle Beach trip, you can claim this benefit after returning the vehicle. Here is how it works:
- Pay tolls normally during your Dollar hire, whether through the hire company’s toll programme or directly at a plaza
- Within 30 days of returning the car, email [email protected] with your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges
- Use the subject line: Tolls Cashback - followed by your confirmation number
The refund is the lesser of the total tolls you paid or 5% of your booking total. For example, if your Myrtle Beach Dollar booking totalled US$ 500, the maximum cashback is US$ 25. Refunds are processed to your original payment method within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.
What is the security deposit for a Dollar hire in Myrtle Beach?
When you pick up your Dollar hire car in Myrtle Beach, the counter will place a temporary authorisation hold on your credit card as a security deposit. For standard vehicles in the United States, this hold is typically around US$ 300 to US$ 400, though the exact amount can vary based on the vehicle class, hire duration, and Dollar’s policies at the Myrtle Beach location.
A few important points to keep in mind:
- The hold is not a charge. It temporarily reduces your available credit until it is released after you return the vehicle
- You must present a physical, major credit card with the driver’s name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
- Your bank controls when the hold disappears from your statement after return, which can take up to 15 working days
- Premium or speciality vehicle classes may carry higher hold amounts
Even if you prepaid your Dollar booking in Myrtle Beach online, you are still required to present a physical credit card at the counter for the security hold.
Are there unusual driving rules on Ocean Boulevard in Myrtle Beach that Dollar renters should know?
Yes, Ocean Boulevard in Myrtle Beach has a seasonal traffic reversal system that can catch first-time visitors off guard, including those driving a Dollar hire car.
During peak summer weekends and major events, the city activates the Summer Emergency Vehicle Access Plan (SEVAP), which converts Ocean Boulevard to southbound-only traffic on Friday and Saturday nights from 4:00 p.m. to 2:00 a.m., between 9th Avenue North and 16th Avenue North. The northbound lane is closed during these hours. Additionally, the section between 8th and 9th Avenues North may be fully closed for emergency vehicle access.
This reversal is not a permanent setup. It is activated as needed during high-crowd periods such as spring break, Memorial Day through early June weekends, Bike Week in early May and late September, and the Carolina Country Music Fest in mid-June.
To avoid getting caught in these restrictions with your Dollar hire, consider using parallel routes such as:
- Kings Highway (US 17 Business)
- Robert M. Grissom Parkway
- SC 31 (Carolina Bays Parkway)
These alternatives run parallel to Ocean Boulevard and help you navigate Myrtle Beach without the congestion or directional restrictions.
Can I add an additional driver to my Dollar hire in Myrtle Beach?
Yes, you can add an additional driver to your Dollar hire in Myrtle Beach, but the extra driver must be present at the counter at pickup with a valid driver’s licence to sign the hire agreement.
For Dollar in Myrtle Beach, the additional driver fee is US$ 13.50 per hire day plus taxes, with a maximum charge of US$ 189 plus taxes for the hire period. This fee applies unless your booking confirmation explicitly states that an additional driver is included at no charge.
Key requirements for adding a driver at the Myrtle Beach Dollar counter:
- The additional driver must be physically present at pickup
- They must present a valid driver’s licence, and an IDP if their licence uses a non-Latin alphabet
- They must meet the minimum age requirement of 21 for Myrtle Beach
- Drivers aged 21 to 24 may be subject to a young-driver surcharge on top of the additional driver fee
Only drivers listed on the hire agreement are covered by the vehicle’s protections such as CDW and liability cover. Never allow an unlisted person to drive the Dollar vehicle in Myrtle Beach, as this can void your cover.
What is the fuel policy for Dollar hires in Myrtle Beach?
Dollar hires in Myrtle Beach follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
Here is what to do to avoid extra fees:
- At pickup, confirm the fuel gauge reads full and ensure the starting level is recorded on your Dollar hire agreement in Myrtle Beach
- Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
- Refuel within approximately 10 miles of the return location at Myrtle Beach International Airport before dropping off the car
- Keep your final fuel receipt as proof in case of any dispute
If you return the Dollar vehicle in Myrtle Beach with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than pump prices, plus a refuelling service fee.
Some Dollar counters may offer a prepaid fuel option at pickup. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually the better value for most renters.
Can I return my Dollar car in Myrtle Beach to a different location?
Yes, one-way hires are possible with Dollar, but returning your Myrtle Beach hire to a different location may trigger a drop-off fee, and not all routes are available.
The drop-off fee is route-specific and varies based on the destination city, distance, vehicle class, and season. This fee is shown during the booking process under the "To pay at destination" section, so you will know the cost before confirming your reservation.
A few things to keep in mind for a Dollar one-way hire from Myrtle Beach:
- Same-city returns, such as airport to centre, often carry no drop-off fee, though Dollar has only one confirmed location in Myrtle Beach at MYR
- Returns to other South Carolina cities or out-of-state locations typically incur a drop-off fee
- Cross-border one-ways, such as from the United States to Canada, may be restricted or carry significantly higher fees
- Changing your return location after booking may reprice the entire hire
If the Dollar counter in Myrtle Beach charges a drop-off fee that was not disclosed on your booking confirmation, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.
Does my Dollar hire in Myrtle Beach include travel assistance coverage?
Most bookings made through Hola Car Rentals, including Dollar hires in Myrtle Beach, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.
For eligible travellers, the coverage typically includes:
- Travel and medical insurance for up to 5 passengers
- Legal assistance in the event of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
If you experience a medical emergency or an accident while driving your Dollar hire around Myrtle Beach or on nearby highways such as US 17 or SC 31, you can reach the assistance line 24 hours a day:
- Phone: +1 888 980 9992 (toll-free)
- WhatsApp: +1 208 910 1001
- Email: [email protected]
When you call, have your full name and your Hola Car Rentals confirmation number ready. Pre-existing medical conditions are not covered, and this benefit does not replace CDW or liability insurance for the Dollar vehicle itself. Check your booking confirmation for the exact terms that apply to your Myrtle Beach hire.
Does Dollar in Myrtle Beach include insurance, or do I need to add coverage?
The insurance included in your Dollar hire in Myrtle Beach depends on the rate plan you selected when booking. It is important to review your confirmation carefully before arriving at the Myrtle Beach counter.
The two main types of protection to consider are:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the Dollar vehicle itself. A deductible may still apply unless your plan states zero excess
- Third-Party Liability (LIS/SLI/ALI), which covers bodily injury and property damage you may cause to others while driving in Myrtle Beach. Some US states require a minimum level of liability, but not all do, so confirm whether your rate includes this
CDW and LDW do not cover third parties, and liability cover does not cover damage to the Dollar vehicle. They are separate protections and ideally used together.
Common exclusions to be aware of include damage from prohibited use such as off-road driving, incidents involving unlisted drivers, and items such as tyres, the undercarriage, or keys, which are often not covered by standard CDW.
If you are unsure what is included in your Myrtle Beach Dollar booking, check the rate details on your confirmation before pickup.
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